Canon printer PIXMA MG6620 User Manual
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•MP Drivers is installed• Network settings of your scanner or printer is completed after installing the MP Drivers • Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual. 751
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in thefollowing descriptions. 1. Start IJ Scan Utility. 2. Click Settings... . The Settings dialog box appears. 3. Select a scan mode on the (Scanning from the Operation Panel) tab. 752
Note• Refer to the following for details. Settings (Save to PC (Auto)) Dialog Box Settings (Save to PC (Photo)) Dialog Box Settings (Save to PC (Document)) Dialog Box Settings (Attach to E-mail (Photo)) Dialog Box Settings (Attach to E-mail (Document)) Dialog Box 4. Set Scan Options . 5. Specify the file name and other settings in Save Settings. 753
6. Select the application you want to start after scanning in Application Settings. 7. Click OK. 754
The responses will be executed according to the specified settings when you start scanning from theoperation panel. 755
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 756
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 757
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Card Slot via Network Cannot Use the Machine on Replacing an Access Point or Changing Its settings 758
The Machine Stopped Working Suddenly Cannot Communicate with the Machine After the Network Settings Are Changed Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Print, Scan, or Access the Card Slot from a Computer Connected to the NetworkCannot Communicate with the Machine After the Network Settings AreChanged It may take a while for the computer to obtain the IP address, or you may need to restart your computer. Search for the machine again after confirming a valid IP address is assigned to the computer. Cannot Communicate with the Machine over the Wireless LAN Check1 Make sure that the machine is turned on. Check2 Make sure that the network settings in the machine are identical with those of the access point. Refer to the instruction manual provided with the access point or contact its manufacturer to check the access point settings, and then modify the machine settings. How to Set an Encryption Key Check3 Make sure that the machine is not placed far away from the access point. The access point is located indoors within the effective range for wireless communication. Locate the machine within 164 ft. / 50 m from the access point. Check4 Make sure that there is no obstruction. Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices. Check5 Make sure that there is no source of radio wave interference in your vicinity. If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible. Check6 Make sure that the network settings of the computer are correct. For the procedures to connect a network device to the computer and set them up, refer to the instruction manual of your network device or contact its manufacturer. Check7 Make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Check8 Make sure that a valid wireless channel is used. 759
The wireless channel to be used may be limited depending on wireless network devices installed in the computer. Refer to the instruction manual provided with your computer or your wireless network device to specify the valid wireless channel. Check9 Make sure that the channel confirmed in Check 8 can communicate with the computer. If not, change the channel set to the access point. Check10 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default. Check11 When using a router, connect the machine and computer to the LAN side (same network segment). If the problem is not resolved, perform setup with the Setup CD-ROM or perform it according to theinstructions on our website. • For placement: Make sure that there is no barrier or obstacle between the access point and the machine. Note • When you connect the machine to a Windows XP computer by cableless setup: Follow the procedure below to perform settings of the machine and the computer. 1. Enable the access point mode of the machine. 2. Right-click the Wireless Network Connections icon on the notification area on the desktop, then click View Available Wireless Networks . 3. Select the network name on the screen displayed, then click Connect. Select "XXXXXX-MGXXXXseries" ("XX" represents alphanumeric characters.) as the network name. 4. Enter the network key on the screen displayed, then click Connect. As a default, the serial number of the machine is used as a network key. Confirm the serial number on the rear of the machine. 5. Perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Cannot Communicate with the Machine Using the Access Point Mode Check1 Make sure that the machine is turned on. Check2 Is Change LAN in LAN settings under Device settings set to Disable LAN or Wireless LAN active ? Select Access point mode active . 760