Canon printer PIXMA MG6620 User Manual
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Important• The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand. • The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.The file formats that can be printed differ depending on the app. • Before you print, check that printer is on and is connected to the network. Then start. • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. In the displayed album list, select the album of your choice 91
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print 92
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed arealso included in the print count. Adding a Printer 93
Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows:1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site URL 3. Select Add printer 4. When the confirmation message is displayed, select OK 5. Enter your Printer registration ID , and select OK 94
Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. Printer addition is completed. Troubleshooting Canon Inkjet Cloud Printing Center 95
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail If you cannot print Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased. If the printer is taken outside the country or region where it was purchased, apps cannot be installed. If the registered app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an app, the app will not be displayed in the apps list but will continue to be registered. If you switch back to the target language of the app, it will be displayed in the apps list and you will be able to start, register, or unregister the app. If the information is not updated when you press the Update button Because the Properties screen requires network connection with this product, the information may not bereflected immediately. Please wait awhile, and then try updating the information again. If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center. On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. • Check that no error message is displayed on the printer's LCD monitor. 96
• If printing does not start even after you wait awhile, go to the printer home screen and run Setup -> Web service inquiry . If printing does not start, run the inquiry several times. If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual. Note • With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing. • If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled. If this happens, check the printer power and the Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help. 97
Printing with Google Cloud PrintThe printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print.1. Preparations for Printing with Google Cloud Print 2. Printing from Computer or Smartphone with Google Cloud Print Important • LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print. Internet connection fees apply. • This function may not be available depending on the country or region you live in. 98
Preparations for Printing with Google Cloud PrintTo print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print. Access to Google Cloud Print with the web browser on the computer or the mobile device, then register the required information. * The screen above may change without prior notice. Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print. If the firmware version is Ver. 2.010 or later, registration is possible from Google Chrome on your computer, smartphone, or tablet device. Registration Using Google Chrome For earlier versions, register the information from the printer. Registration from the Printer Important • For instructions on checking the firmware version and updating the firmware, refer to "Firmware Update ". • After you update the firmware, you must re-register the printer even if it was already registered. 99
•When you register a printer, the printer must be connected to the LAN and the LAN environment must be connected to the Internet. Note that the customer is responsible for all Internet connection fees.• When the printer owner changes, delete the printer registration from Google Cloud Print . Registration Using Google Chrome 1. Start the Google Chrome browser on your computer, smartphone, or tablet device. Then from (Chrome menu), select Sign in to Chrome..., and log in to your Google account 2. From (Chrome menu), select Settings 3. Click Show advanced settings... to display the information. Then for Google Cloud Print , select Manage 4. Select Add printers for the printer to be added 5. When the confirmation message for registering the printer appears, select OK Printer registration is complete. Registration from the Printer The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering. Because the authentication URL is printed from printer when the authentication process is performed, prepare A4 or Letter-sized plain paper. 1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 4. When the confirmation screen to register the printer is displayed, select Yes 5. Select a display language on the print setting screen of Google Cloud Print The confirmation message to print the authentication URL is displayed. 6. Load A4 or Letter-sized plain paper, then select OK 100