Canon printer PIXMA MG6620 User Manual
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Checking the Ink Status with the Ink Lamps1. Make sure that the power is turned on. 2. Open the front cover, then open the paper output tray. 3. Lift the operation panel and open until it stops. Replacing Procedure 4. Check the ink lamp.Close the operation panel after checking the ink lamp status. Replacing Procedure • The ink lamp is on. The ink tank is correctly installed. • The ink lamp is flashing. Flashing slowly (at around 3-second intervals) ...... Repeats Ink tank is running low. Prepare a new ink tank. Flashing fast (at around 1-second intervals) ...... Repeats - The ink tank is installed in the wrong position. Or - The ink has run out. Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder. If the position is correct but the lamp flashes, there has been an error and the machine cannot print. Check the error message displayed on the touch screen. A Message Is Displayed • The ink lamp is off. The ink tank is not installed properly or the function for detecting the remaining ink level isdisabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been 191
removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tankclicks into place. If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the touch screen. A Message Is Displayed Note • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 192
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 193
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 194
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Make sure that the orange protective tape does not remain on the ink tank. • Open the operation panel and make sure that the lamp on the ink tank is lit. If the lamp is flashing or off, take appropriate action. Checking the Ink Status with the Ink Lamps • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Step2 Examine the nozzle check pattern . If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. From the machine Cleaning the Print Head From the computer 195
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the machine Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer 196
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size and Plain paper for Type , then tap OK. If a message is displayed on the screen, follow the directions in the message to complete registration. 3. Open the paper output tray gently. 4. Print the nozzle check pattern. 1. Flick the HOME screen, then tap Setup . Using the Operation Panel The setup menu screen will appear. 2. Tap Maintenance . The Maintenance screen will appear. 3. Tap Print nozzle check pattern . 197
The confirmation screen will appear. 4. Tap Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. 5. Examine the nozzle check pattern . 198
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the pattern (C) or horizontal white streaks in the pattern (D). (A) No missing lines/No horizontal white streaks (B) Lines are missing/Horizontal white streaks are present (E) Number of sheets printed so far 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen. For (A) (no missing lines or no horizontal white streaks) in both the pattern (C) and pattern (D): 1. The cleaning is not required. Tap All A. 2. Confirm the message, then tap OK. 199
The screen will return to the Maintenance screen. For (B) (lines are missing or horizontal white streaks are present) in the pattern (C) or pattern (D), or in both patterns:1. The cleaning is required. Tap Also B. The cleaning confirmation screen will appear. 2. Tap Yes. The machine starts cleaning the print head. Cleaning the Print Head Note • The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern. 200