Canon printer MAXIFY MB2120 User Manual
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CannotSendaFaxClearly Check1 Is document loaded correctly? Remove the document, and then reload it on the platen glass or in the ADF. Loading Originals Check2 Is platen glass and/or inner side of document cover and/or glass of ADF dirty? Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, and then reload the document. Cleaning the Platen Glass and Document Cover Note
TelephoneProblems CannotDial TelephoneDisconnectsDuringaCall 1142
CannotDial Check1 Is telephone line cable connected correctly? Check that the telephone line cable is connected correctly. Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly? Check the telephone line type setting and change it as necessary. Setting Telephone Line Type 1143
TelephoneDisconnectsDuringaCall Check Is telephone line cable or telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly. Connecting Telephone Line 1144
MechanicalProblems PowerDoesNotComeOn USBConnectionProblems CannotCommunicatewithMachineviaUSB LCDIsOff LCDShowsWrongLanguage PrintHeadHolderDoesNotMovetoReplacementPosition PrinterStatusMonitorNotDisplayed(Windows) 1145
PowerDoesNotComeOn Check1 Press ON button. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 1146
USBConnectionProblems PrintingorScanningIsSlow/Hi-SpeedUSBConnectionDoesNot Work/"Thisdevicecanperformfaster"MessageAppears(Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed. Check Check following to make sure your system environment supports Hi-Speed USB connection.
CannotCommunicatewithMachineviaUSB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Check3 Do not start IJ Network Tool while printing. (Mac OS) Check4 Do not print while IJ Network Tool is running. (Mac OS) Check5 Make sure Enablebidirectionalsupport is selected in Ports sheet of properties dialog box of printer driver. (Windows) How to Open the Printer Driver Setup Window 1148
LCDShowsWrongLanguage Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Select Setup on HOME screen. LCD and Operation Panel 3. Select Devicesettings and press OK button. 4. Press button 4 times and press OK button. 5. Use button to select a language for LCD and press OK button. 1150