Canon Pixma Mp530 User Guide

							
Chapter 9 149Troubleshooting
„Error No.: 2001 is Displayed
„Error No.: 2500 is Displayed
„For Windows Users
If You Cannot Re solve the Problem
If you cannot resolve the problem with any of the wo rkarounds in this chapter, please contact the 
Canon Customer Care Center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Before contacting the Canon Customer Care Center, confirm the following:
z Product name: PIXMA MP530
z Serial number: located inside the machine
CauseAction
A specified period of time has 
elapsed without receiving a 
response from the digital camera./
The digital camera or digital video 
camcorder connected is not 
compatible with this machine. Disconnect the camera cable and reconnect it.
Depending on the model or brand of your device, you may have to select a 
print mode compliant with PictBridge before connecting the device.
You may also have to turn on the device or select Play mode manually 
after connecting the device to the machine. Unplug the connecting cable 
and clear the error. Perform necessary operations for connection referring 
to the instruction manual supplied with the PictBridge compliant device, 
and then connect the cable again.
If the error is still unresolved, there is a possibility that you are using a 
digital camera or digital video camcorder that is not supported by this 
machine. Use a digital camera or digital video camcorder compatible with 
this machine.
CauseAction
Auto head align has failed. See 
“HEAD ALIGNMENT ERROR” on page 115.
CauseAction
The [Instructions] button is not 
displayed on the printer driver 
screen.The [Instructions] on the printer driver screen is not displayed if the On-
screen Manuals (instruction manuals) are not installed. Set the “Setup CD-
ROM” in your computer and install the On-screen Manuals (instruction 
manuals).
NoteThe [Instructions] is displayed only on [Main] and [Maintenance] tabs.
Scan Guide  is not displayed. The   button for displaying the scanner driver operating instruction is 
grayed out when the On-screen Manuals (instruction manuals) are not 
installed. Set the “Setup CD-ROM” in your computer and install the On-
screen Manuals (instruction manuals).
Caution
Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of 
whether the warranty has expired.
 
						

							
150Chapter 9Troubleshooting
zDetails of the problem
z What you tried to solve the problem, and what happened
Note
If the machine emits any unusual sound, smoke, or  odor, turn it off immediately. Unplug the power 
cord from the outlet and contact the Canon Customer Care Center. Never attempt to repair or 
disassemble the machine yourself.
 
						

							
Chapter 10
Chapter 10 151Appendix
Appendix
Printing Area
To ensure the best print quality, the machine allows a margin along each edge of media. The actual 
printable area will be the area without these margins.  By selecting Borderless Printing*, printing with 
no margins is possible. 
* This is available in A4, Letter, 4 x 6 / 101.6  x 152.4 mm, 4 x 8 / 101.6 x 203.2 mm, 5 x 7 / 127.0 
x 177.8 mm, and 2.13 x 3.39 / 54.0 x 86.0 mm sizes of paper. If you are copying, you can adjust the 
amount of image that extends off the paper in  borderless copy by setting  
under .
„ A5, A4, B5, 4 x 6, 4 x 8, 5 x 7, 2.13 x 3.39
Note
zIn duplex printing, the printable area at the top of the page is 2 mm / 0.08 narrower than the usual 
area.
z If you print fully on the printable area outside of the recommended printing area, print quality or 
paper feeding accuracy may go down.
SizePrintable Area (width x height)
A5  5.6 x 7.9 / 141.2 x 202.0 mm
A4 8.0 x 11.4 / 203.2 x 289.0 mm
B5  6.9 x 9.8 / 175.2 x 249.0 mm
5 x 7 / 127.0 x 177.8 mm 4.7 x 6.7 / 120.2 x 169.8 mm
4 x 6 / 101.6 x 152.4 mm 3.7 x 5.7 / 94.8 x 144.4 mm
4 x 8 / 101.6 x 203.2 mm 3.7 x 7.8 / 94.8 x 195.2 mm
2.13 x 3.39 / 54.0 x 86.0 mm 1.86 x 3.07 / 47.2 x 78.0 mm
Note
When printing on Photo Paper Pro PR-101, Gl ossy Photo Paper GP-401, Glossy Photo Paper 
“Everyday Use” GP-501, Photo Paper Plus Gl ossy PP-101, Photo Paper Plus Double Sided 
PP-101D, Photo Paper Plus Semi-gloss SG-101,  and Matte Photo Paper MP-101 selection of 
“Borderless Printing” enables you to make prints with no margins.
However, Borderless Printing may reduce the print quality on the top and bottom edges of the 
paper or cause it to become smudged.
1.36/34.0 mm
1.2/31.5 mm
0.2/5.0 mm 0.12/3.0 mm
0.13/3.4 mm 0.13/3.4 mm
 
						

							
152Chapter 10Appendix
„Letter, Legal
„ Envelopes
 Printable area
 Recommended printing area
SizePrintable Area (width x height)
Letter 8.0 x 10.7 / 203.2 x 271.4 mm
Legal 8.0 x 13.7 / 203.2 x 347.6 mm
Note
When printing on Photo Paper Pro PR-101, Gl ossy Photo Paper GP-401, Photo Paper Plus 
Glossy PP-101, Photo Paper Plus  Double Sided PP-101D, Photo Paper Plus Semi-gloss SG-
101, and Matte Photo Paper MP-101 selection of “Borderless Printing” enables you to make 
prints with no margins.
However, Borderless Printing may reduce the print quality on the top and bottom edges of the 
paper or cause it to become smudged.
 Printable area
 Recommended printing area
SizePrintable Area (width x height)
European DL 7.5 x 4.1 / 190.5 x 103.2 mm
US Com. #10 8.3 x 3.9 /211.8 x 98.0 mm
 Printable area
1.36/34.0 mm
1.2/31.5 mm
0.2/5.0 mm 0.12/3.0 mm
0.25/6.4 mm 0.24/6.3 mm
0.13/3.4 mm
1.04/26.5 mm 0.12/3.0 mm
0.13/3.4 mm
 
						

							
Chapter 10 153Appendix
How to Read the On-screen Manuals
The on-screen manuals are manuals to be viewed on your computer.
Read these manuals for detailed information on usage of the machine that is not mentioned in this 
document, troubleshooting, or usage of the applicat ion softwares supplied with the Setup CD-ROM, 
etc.
If you have not installed or have deleted the on-sc reen manuals, you can install them using the 
Setup CD-ROM by either of the following.
z Select “Easy Install” to install the on-screen  manuals along with the MP driver and application 
softwares.
z Select “On-screen Manual” from “Custom In stall” to install the on-screen manuals.
Browser: Windows® HTML Help Viewer
Browser: Help Viewer
Uninstalling the On-screen Manuals
Follow the steps described below to uninstall al l of the installed On-screen Manuals from your 
computer.
If the On-screen Manuals have been in stalled, all of them will be deleted collectively.
1Click the [Start], and select [All Program s] (or [Programs]), [Canon MP530 Manual], 
and then [Uninstall].
2Click [OK] when the confirmation message appears.
When the message prompting you to restart your  computer is displayed, click [OK] to restart 
your computer.
Note
z Microsoft Internet Explorer 5.0® or later must be installed.
z The on-screen manual may not be displayed prope rly depending on your operating system or 
Internet Explorer version. We recommend that  you keep your system up to date with Windows 
Update.
Note
z The on-screen manual may not be displayed prope rly depending on your operating system. We 
recommend that you keep your system up to date.
z We recommend using Safari as your Web browse r to view the HTML format On-screen Manuals. 
If Safari is not installed on your computer, download it from Apple Computer, Inc. website and 
install it.
 
						

							
154Chapter 10Appendix
zDeleting the Prin ter Driver Guide
The Printer Driver Guide  is deleted when the printer driver is deleted.
zDeleting the User’s Guide and the Photo Application Guide
(1) Select [Applications] from the [Go] menu.
(2) Double-click the [Canon Utilities] fol der, and then the [IJ Manual] folder.
(3) Drag the [MP530] folder into the trash.
(4) Drag the [MP530 On-screen Manual] on your desktop into the trash.
Transporting Machine
When relocating the machine or storing the machine for a long period of time, pack the machine 
using the original packing materials. If you do  not have the original packing materials, pack the 
machine carefully using protective ma terial and place inside a sturdy box.
Caution
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may 
leak from the machine and cause damage to it.
Important
Pack the machine with the Print Head and ink tanks left installed.
Note
Before shipping the machine by special delivery  or post, clearly label the box as “FRAGILE” or 
“HANDLE WITH CARE.”
 
						

							
Chapter 10 155Appendix
Specifications
General Specifications
Printing resolution9600 * x 2400 dpi. max.
* Ink droplets can be placed with a pitch of 1 / 9600 inch at minimum.
Print speed *
*Print speed may vary with 
the content of the document 
and the processing speed of 
the host computer.Black printing (text pattern)
Max Speed (Custom Setting 5): 29 ppm
Standard: 15 ppm
Color printing 
Max Speed (Custom Setting 5): 19 ppm
Standard: 11 ppm
Print width203.2 mm max. (8.0)
(for Borderless Printing:  8.5 / 216 mm)
Resident print control 
modeCanon extended mode
Receive buffer42 KB
InterfaceUSB 2.0 Hi-Speed/Direct Print Port
* All operations are not guaranteed for computers standard-equipped with a 
USB 2.0 Hi-Speed interface.
* Since the USB 2.0 Hi-Speed interface is upwardly compatible with USB Full-
Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1).
Acoustic noise levelApprox. 34.5 dB (A) (in the highest print quality mode)
Operating environmentTemperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environmentTemperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supplyAC 110-240 V, 50/60 Hz
Power consumptionPrinting (Copy): Approx. 22 W
Standby: Approx. 3.9 W
OFF: Approx. 0.9 W
Dimensions 
(with the Paper Support 
and Paper Output Tray 
retracted)18.4 (W) x 18.4 (D) x 10.4 (H) inches
468 (W) x 467 (D) x 263 (H) mm
Weight12.8 kg (28.2 lb)
Print HeadBlack (PGI-5BK): 320 (160 x 2) nozzles
Cyan, Magenta, Yellow, Black (CLI-8BK): 1536 (128 x 2 x 6) nozzles
ADF capacity* Max. 30 pages of A4- or letter-size sheets (20 lb / 75 gsm paper), up to 4 mm 
in height
* Max. 10 pages of legal-size sheets (20 lb / 75 gsm paper), up to 2 mm in 
height
* 1 sheet for sizes other than these
 
						

							
156Chapter 10Appendix
Copy Specifications
Copy speed
*Based on Canon standard 
pattern.
Copy speed may vary 
depending on document 
complexity, copy mode, 
page coverage and the 
number of copies.Black & white:  mode approx. 28 cpm
Color:  mode approx. 19 cpm
No. of copiesMaximum 99 copies
Density adjustment9 levels
Zoom25% to 400%
Fax Specifications
Applicable linePublic Switched Telephone Network (PSTN)
CompatibilityG3 / Super G3 (Mono & Color Fax)
Data compressing systemMH, MR, MMR, JPEG
Modem typeFax modem
Modem speed33600 / 31200 / 28800 / 26400 / 24000 / 21600 / 19200 / 16800 / 14400 / 12000 / 
9600 / 7200 / 4800 / 2400 bps
Automatic fallback
Transmission speedBlack & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting 
from memory
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard 
chart No.1 for others, both in standard mode or Canon FAX Standard chart 
No1, standard mode.)
Color: Approx. 1 minute 20 seconds/page at 33.6 Kbps, ECM-JPEG, 
transmitting from memory
(Based on Canon COLOR FAX TEST SHEET.)
Scanning image 
processingHalftones: 256 levels of gray
Density adjustment: 3 levels
MemoryTransmission/reception: 150 pages
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard 
chart No.1 for others, both in standard mode.)
Fax resolutionBlack & white : 203 pels / in. x 98 lines / in (8 pels / mm x 3.85 
lines / mm.)
Black & white , : 203 pels / in. x 196 lines / in (8 pels / mm x 
7.70 lines / mm.)
Color: 200 x 200 dpi
DialingAutomatic dialing
Coded speed dialing (40 destinations)
Regular dialing (with numeric buttons)
Automatic redialing
Manual redialing (with [Redial/Pause])
 
						

							
Chapter 10 157Appendix
NetworkingAutomatic reception
Automatic fax/tel switchover
DRPD (Distinctive Ring Pattern Detection)
Remote reception by telephone (Default ID: 25)
Non-ring reception
ECM deactivation
ACTIVITY REPORT (after every 20 transactions)
Non-delivery report
TTI (Transmit Terminal Identification)
Telephone Specifications
ConnectionTelephone/answering machine (CNG detecting signal)/data modem
Camera Direct Print (PictBridge)
Paper sizeDefault (Selections based on the machine setting)
10 x 15 cm / 4 x 6 (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper 
Plus Semi-gloss, Glossy Photo Paper, Glossy Photo Paper “Everyday Use”,  
Photo Stickers
*1)
13 x 18 cm / 5 x 7 (Photo Paper Plus Glossy)*2
A4 / 8.5 x 11 (Photo Paper Plus Glossy A4/Letter, Photo Paper Pro A4/Letter, 
Photo Paper Plus Semi-gloss A4/Letter, Glossy Photo Paper A4/Letter, Glossy 
Photo Paper “Everyday Use” A4, Plain Paper A4/Letter)
5.4 x 8.6 cm / Credit Card (Glossy Photo Paper Card Size)
*1 Canon-brand sticker. Printing on this paper is available only when the 
Layout function on your camera has a 16-up option.
See  “Recommended Paper and Requirements” on page 22 .
*2 If using a Canon PictBridge-compatible camera, you can select it.
Paper typeDefault (Selections based on the machine setting), Photo (Photo Paper Plus 
Glossy, Photo Paper Plus Semi-gloss, Glossy Photo Paper, Glossy Photo 
Paper “Everyday Use”, Photo Stickers), Fast Photo (Photo Paper Pro), Plain 
Paper (Only A4/Letter)
LayoutDefault (Selections based on the machine setting), Borderless, Bordered, N-up 
(2, 4, 9, 16)*
* Layout compatible with Canon-brand sticker above.
See “Recommended Paper and Requirements” on page 22 .
Tr i m m i n gDefault (Off: No trimming), On (follow cameras setting), Off
Image optimizeDefault (Selections based on the machine setting), On, Off, “VIVID”*, “NR” 
(Noise Reduction)*, “VIVID+NR”*, “Face”*
* If using a Canon PictBridge-compatible camera, you can select it.
Print date & file no.Default (Off: No printing), Date, File No., Both, Off
Fax Specifications
 
						

							
158Chapter 10Appendix
Camera Direct Print (Canon Bubble Jet Direct)
Compatible paperCard #1 (Photo Paper Pro 4 x 6 / 101.6 x 152.4 mm) 
Card #2 (Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, Glossy 
Photo Paper, or Glossy Photo Paper “Everyday Use” 4 x 6 / 101.6 x 152.4 
mm)
Card #3 (Photo Paper Plus Glossy 5 x 7 / 127.0 x 177.8 mm)
LTR (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-
gloss, or Glossy Photo Paper Letter size) 
A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, 
Glossy Photo Paper, or Glossy Photo Paper “Everyday Use” A4 size)
Layout printStandard: Borderless/with border
EffectExifPrint
DPOF functionsVer. 1.00 compatible (number of copies, select images, print special 
characters (date))
Scan Specifications (Platen Glass)
CompatibilityTWAIN/WIA (Windows XP)
Maximum document sizeA4/Letter, 8.5 x 11.7 / 216 x 297 mm
Scanning resolution1200 dpi x 2400 dpi optical
19200 dpi x 19200 dpi enhanced
Scanning image 
processingHalftones: 256 levels of gray
Color: 16,777,216 colors
Minimum System Requirements*1
*2
Interface Operating System Processor RAM Hard Disk  Space
USB 2.0 Hi-Speed Windows XP SP1, SP2
Windows 2000 Professional SP4 PentiumIII*3  
(Celeron 566 
MHz) 128 MB 450 MB
USB Windows XP SP1, SP2 Windows 2000 Professional SP2, SP3, 
SP4
Windows Millennium Edition
Windows 98
*4, 98 Second Edition PentiumII 300 
MHz
*3128 MB 450 MB
Interface Operating System Processor RAM Hard Disk 
Space
USB 2.0 Hi-Speed Mac OS X v.10.4 PowerPC G4/G5256 MB 500 MB
Mac OS X v.10.2.8 - v.10.3 PowerPC G4/ G5128 MB 500 MB