Brother MFC 8440 User Manual
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INTRODUCTION 1 - 10 9 Copy keys (Temporary settings): Enlarge/Reduce Lets you reduce or enlarge copies depending upon the ratio you select. Contrast Lets you make a copy that is lighter or darker than the original. Quality Lets you select the copy quality for your type of original. Tray Select You can select which tray you would like to use for the next copy. Sort Lets you sort multiple copies using the ADF. N in 1 (For MFC-8440) N in 1 lets you copy 2 or 4 pages onto one page. Duplex/N in 1 (For MFC-8640D, MFC-8840D and MFC-8840DN) You can choose Duplex to copy on both sides of the paper or N in 1 to copy 2 or 4 pages onto one page.0 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the MFC. The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. A Stop/Exit Stops a fax, copy and scan operation or exits from the menu. B Start Lets you start sending faxes, making copies or scanning.
1 - 11 INTRODUCTION Status LED indications The Status LED (Light Emitting Diode) will flash and change color depending on the MFC status. The LED indications shown in the table below are used in the illustrations in this chapter. LED LED status LED is off. Green Yellow Red LED is on. Green Yellow Red LED is blinking. LED MFC status Description Sleep Mode The power switch is off or the MFC is in Sleep mode. Green Warming Up The MFC is warming up for printing. Green Ready The MFC is ready to print. Yellow Receiving Data The MFC is either receiving data from the computer, processing data in memory or printing data. Yellow Data Remaining in Memory Print data remains in the MFC memory.
INTRODUCTION 1 - 12 Red Service error Follow the steps below. 1. Turn off the power switch. 2. Wait a few seconds, and then turn it back on and try to print again. If you cannot clear the error and see the same service call indication after turning the MFC back on, please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Red Cover open The cover is open. Close the cover. (See Error messages on page 12-1.) Toner empty Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 12-28.) Paper error Put paper in the tray or clear the paper jam. Check the LCD message. (See Troubleshooting on page 12-1.) Scan lock Check that the scanner lock lever is released. (See Scanner Lock Lever on page 1-5.) Others Check the LCD message. (See Troubleshooting on page 12-1.) Out of memory Memory is full. (See Error messages on page 12-1.) When the power switch is off or the MFC is in Sleep mode, the LED is off. LED MFC status Description
1 - 13 INTRODUCTION About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new MFC, there is a strong possibility that Voice Mail and the MFC may conflict with each other while receiving incoming calls . Why should there be problems? Since both the MFC and Voice Mail will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your MFC is set to answer after four, your Voice Mail will stop your MFC from receiving faxes. If you set Voice Mail and the Brother MFC to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the MFC can pass the call back to the other after the call has been answered. How can you avoid possible problems? A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line . Many people with Voice Mail choose an alternative service, which is called “Distinctive Ring”, and they are very satisfied with it. (See Distinctive Ring on page 5-11.) Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother MFC is designed to work with an answering machine or TAD (telephone answering device). (See Connecting an external telephone answering device (TAD) on page 1-16.)
INTRODUCTION 1 - 14 Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message. The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows Receiving. If your MFC is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your MFC will continue to send the “chirps” for about 40 seconds, and the LCD continues to show Receiving. To cancel receiving, press Stop/Exit. The fax ‘handshake’ is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. So it is important for the receiving machine to answer the call in as few rings as possible. When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See Connecting an external telephone answering device (TAD) on page 1-16.)
1 - 15 INTRODUCTION ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, if resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the MFC. Your MFC must have enough memory for this feature to work. Connecting the MFC Connecting an external telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC as shown in the diagram below. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. in the back of the MFC. Whenever this phone (or TAD) is in use, the LCD shows Telephone .
INTRODUCTION 1 - 16 Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones. If it hears them, the MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message. The TAD must answer within four rings (the recommended setting is two rings). The MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings. ■ If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD, to one or two rings. ■ If You Subscribe to your Telephone Company’s Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the distinctive ring pattern on your MFC, and use that number as a fax number. The recommended setting is four rings on the external TAD when you have the telephone company’s Distinctive Ring Service. ■ If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your MFC. If your TAD is plugged into a wall jack, both your MFC and the TAD will try to control the phone line. (See illustration on the next page.)
1 - 17 INTRODUCTION Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). TAD TAD
INTRODUCTION 1 - 18 Connections The external TAD must be plugged into the back of the MFC, into the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). 1Plug the telephone line cord from the wall jack into the back of the MFC, in the jack labeled LINE. 2Plug the telephone line cord from your external TAD into the back of the MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone jack.) 3Set your external TAD to four rings or less. (The MFC’s Ring Delay setting does not apply.) 4Record the outgoing message on your external TAD. 5Set the TAD to answer calls. 6Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 5-1.) Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) 2Limit your speaking to 20 seconds. 3End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 51 and Start.” We recommend beginning your OGM with an initial 5-second silence because the MFC cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your MFC has trouble receiving, then you must rerecord the OGM to include it.
1 - 19 INTRODUCTION Special line considerations Roll-over phone lines A roll-over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your MFC can work in a roll-over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the MFC on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your MFC will work best on a dedicated line. Two-line phone system A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your MFC must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your MFC. (See Easy Receive on page 5-4.)