Brother Hl 3260n User Manual
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6-20 W W h h e e n n “ “ J J a a m m : : Z Z ” ” a a p p p p e e a a r r s s ☛ ☛☛ ☛ 1.Open the Duplex unit by lifting the catch. ZAEP331E Fig. 6-31 ☛ ☛☛ ☛ 2.While lifting the lever, lift cover Z1 () and remove the jammed paper (). Z1 ZAEY160E 1 2 Fig. 6-32 ☛ ☛☛ ☛ 3.If the jammed paper is not removed in step 2, while lifting the lever, lift cover Z2 () and remove the jammed paper (). Z2 ZAEY170E 1 2 Fig. 6-33
CHAPTER 6 TROUBLESHOOTING 6-21 ☛ ☛☛ ☛ 4.Close cover Z2 and then cover Z1. Z 1 Z 2 Fig. 6-34 ☛ ☛☛ ☛ 5.Close the Duplex unit.
6-22 “ “ C C O O V V E E R R O O P P E E N N ” ” m m e e s s s s a a g g e e Fig. 6-35
CHAPTER 6 TROUBLESHOOTING 6-23 P P r r i i n n t t e e r r d d o o e e s s n n ’ ’ t t p p r r i i n n t t Possible Cause Solutions Is the power on? If not, confirm that the cord is securely plugged into the power outlet and the printer. Turn on the printer power. Is the paper set? Load paper into the paper tray. See “Loading paper in the standard paper tray” in Chapter 1. Is your specified paper size correct?Set the specified paper in any of the input trays. Adjust the paper size dial to match the size and feed direction of the paper in the paper tray. See “Paper handling” in Chapter 1. Is your specified paper type correct?Set the specified paper in any of the input trays. Adjust the paper type using the Control panel. See “Control panel” in Chapter 3. Can you print a configuration page?If you cannot print a configuration page, it probably indicates a printer malfunction. You should contact your sales or service representative. If you can print a configuration page but cannot get the printer to print when you issue a print command from your computer, it probably means there is a problem with your computer. Also keep it in mind that large, complex data might take a long time for the printer to process. Is the interface cable between the printer and your computer connected securely?Connect the interface cable correctly. If there are any securing clips or screws, confirm they are fastened securely. Are you using a correct interface cable?The type of interface cable you should use depends on your computer. Be sure to use the correct one. See “Parallel Interface cable” in Chapter 1. If the cable is damaged or worn, replace it with a new one. Did you connect the interface cable after turning on the main switch?Check the interface cable is connected before turning on the power switch.
6-24 I I m m p p r r o o v v i i n n g g p p r r i i n n t t q q u u a a l l i i t t y y If you are not satisfied with the printout quality, check the problem and take the necessary action to clear it. ✒ ✒✒ ✒ Note • It is possible that paper could meet all of the guidelines listed in the specifications and still not print satisfactorily. This may be due to temperature, humidity or other variables over which the printer has no control. If you cannot clear print problems, consult the dealer where you purchased the printer. Status Possible Causes, Descriptions, and Solutions The area on the page that should be white or free of toner is a hazy gray.Adjust the image density correctly. See “Control Panel” in Chapter 3. The edge of the paper is hazy gray. If paper is curled, replace the paper. The back of the printed output is hazy gray.Check if the size setting on the paper tray dial matches the setting on Control panel. If not, set it to the size and feed direction of the paper loaded in the tray. If you print something after printing on paper whose size is smaller than the actual document size, the back of the next output may be hazy gray. See “Print Media and Sizes” and “Settings from the printer driver” in Chapter 1. Image quality varies when printing on thick paper or on transparencies.Set to “Thick paper” by switching the lever inside the tray 2 or by specifying this for the Multi- purpose tray from the printer driver. See “Control Panel” in Chapter 3. Adjust image density to darker. See “Control Panel” in Chapter 3.Print image is too light. If the toner save mode is specified using the Control panel, the whole image gets lighter.
CHAPTER 6 TROUBLESHOOTING 6-25 Status Possible Causes, Descriptions, and Solutions Print image is too dark. Adjust image density to lighter. See “Control Panel” in Chapter 3. Some parts of the print image are not clear.Due to a sudden change in temperature, condensation might appear inside the machine and reduce the print quality. If this occurs when you move the printer from a cold room to a warmer room, don’t use the printer until it has come up to room temperature. Clean the Friction pad if it is dirty. See “Cleaning the Friction Pad” in Chapter 5.Multiple pages are fed through the printer at once. Clean the Pad inside the tray if it is dirty. See “Cleaning the Pad inside the tray” in Chapter 5. Image is printed on the reverse side of the paper.The paper is upside down in the tray, turn it over. Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size. Make the correct dial setting. See “Changing the paper size of the paper tray” in Chapter 1. Use the recommended paper. Avoid using curled, folded, or wrinkled paper, perforated paper, or glossy paper. See “Recommended Paper” in Chapter 1. Confirm that the side guides and the rear guide of the paper tray are set correctly. See “Loading paper in the standard paper tray” in Chapter 1. Paper jams occur frequently. Clean the Friction pad and the Paper feed roller, if it is dirty. See “Cleaning the Friction Pad” or “Cleaning the Paper Feed Roller” in Chapter 5. The Control panel error message stays on after removing the jammed paper.Open the Front cover of your printer and then close it. Be sure to close the lower vertical paper feed cover. See “Paper Jams and How to clear them” in this chapter.
6-26 Status Possible Causes, Descriptions, and Solutions Check the paper size settings. The size specified with the paper size dial might be different from the actual paper size. Set the dial to the correct setting. See “Paper handling” in Chapter 1.Desired tray isn’t used for the output. When you are using a Windows operating system, the printer driver settings override those specified using the Control panel. Specify the desired output tray using the printer driver. See “Setting the Media from the Printer driver” in Chapter 1. The printed image is different from the image in the computer.When you use some features such as enlargement and reduction, the layout of the image might be different from that shown in the computer display. Before printing, use the print preview to see how the page will look when printed. If necessary, adjust the settings. It takes a long time to resume printing.The data is so large or complex that it takes time to process it. If the Data lamp is blinking, the data processing is being done. Just wait until it resumes. Image is printed in the wrong orientation.Specify the correct orientation in the printer driver. See “Features in the PCL printer driver” or “Features in the PS printer driver” in Chapter 2. Part of the image cannot be printed. A paper size which is smaller than that specified in the application is used for printing. Load the correct size of paper. The output from Finisher is curled and a paper jam has occurred in the Finisher.A paper jam may have occurred because of curled paper in the output tray. If the output paper is curled, remove the paper from the paper tray and load it again after turning it over.
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Come in the sky right now, over me. Here come Pat-top ,he A come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing I can tell you is Stains Stripes Stains at Fixed Intervals Fig. 6-36 If the same print problem occurs after cleaning, take any of the following actions: Make sure that you use paper or Transparencies that meet specifications and have the correct printing surface. Check that the toner bottle is not damaged. If it is damaged, replace it with a new one.
6-28 W W h h i i t t e e S S p p o o t t s s The printed page may have white spots in black text and graphics areas. Make sure that you use paper or Transparencies that meet the printer’s specifications and have the correct printing surface. Fig. 6-37 T T o o n n e e r r S S c c a a t t t t e e r r If toner scatters around printed characters and stains the printed page, clean the printer interior. See “Cleaning” in Chapter 5. Fig. 6-38 If the same print problem occurs after cleaning, take any of the following actions: Make sure that you use paper, Transparencies, or envelopes that meet the printer’s specifications. Check for glue on the paper. Glue causes toner to scatter. If toner scatters over the entire printing surface, adjust the print density.
CHAPTER 6 TROUBLESHOOTING 6-29 B B l l a a c c k k P P a a g g e e If an entire page is printed in black, make sure that the toner bottle is properly installed. Never use heat-sensitive paper, or it may cause this problem. Fig. 6-39 W W h h i i t t e e P P a a g g e e If nothing is printed on pages, make sure that the toner bottle is not empty and that you are using paper, Transparencies, or envelopes that meet the printer’s specifications. If a stack of paper is not fanned, more than one sheet may be loaded at a time, which may cause blank pages to be ejected. Fig. 6-40