Blackberry Torch 9800 6 0 User Guide

							3. Click a folder.
Email options
Set an out-of-office reply
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Select the  Use Out Of Office Reply  check box.
5. In the field that appears, type a reply.
6. If you use IBM® Lotus Notes®, in the  Until field, set the date on which the out-of-office reply should turn off.
7. Press the 
 key >  Save.
To turn off the out-of-office reply, clear the  Use Out Of Office Reply check box.
Change options for your personal email account
Depending on your wireless service provider, you might not be able to change some options for your personal email account. You can change options for each personal email account that you added to your BlackBerry® device. You can create email
filters, synchronize your contacts, change your signature or display name, and more.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Account Management .
3. Click the email account that you want to change options for.
For more information about personal email accounts, visit  www.blackberry.com/docs/smartphones and click the link under
Email Setup Manuals .
Turn on or turn off read receipts Depending on your wireless service provider or administrator, you might not be able to perform this task, or some of theoptions might not appear.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. To set whether your BlackBerry® device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts  field.
5. Press the 
 key >  Save.
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							Stop loading pictures in HTML email messagesBy default, your BlackBerry® device automatically downloads and displays inline pictures that are embedded in HTML email
messages.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Clear the  Download Images Automatically  check box.
5. Press the 
 key >  Save.
To view pictures in an HTML email message, press the 
 key >  Get Images .
Turn off the prompt that appears before downloading external pictures in HTML email
messages
Some HTML email messages contain links to external pictures on the Internet. By default, your BlackBerry® device prompts you
before downloading external pictures.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Clear the  Confirm External Image Download  check box.
5. Press the 
 key >  Save.
Receive only the first section of long email messages 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Clear the  Auto More check box.
4. Press the 
 key >  Save.
To download more of an email, press the 
 key >  More or More All .
Open a new message automatically when you remove your device from your holster 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Change the  Auto Open Newest Message After Removing Device From Holster  field.
4. Press the 
 key >  Save.
Hide the new or unopened message indicator 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
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							• To hide the new message indicator, clear the Display New Message Indicator check box.
• To hide the unopened message indicator, change the  Display Message Count field to None.
3. Press the 
 key >  Save.
Stop displaying recent contacts in email address fields By default, when you type the first few characters of a contact name or an email address in a To, Cc, or Bcc field, yourBlackBerry® device displays the email addresses of recent contacts who are not in your contact list.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Clear the  Show Recent Contacts When Composing Email  check box.
4. Press the 
 key >  Save.
Turn off the prompt that appears before you delete a message 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Clear the  Confirm Delete  check box.
4. Press the 
 key >  Save.
Turn off the prompt that appears when you mark messages as opened 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Clear the  Confirm Mark Prior Opened  check box.
4. Press the 
 key >  Save.
View call logs in the Messages application 1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Call Logs and Lists .
• To show recent and missed calls in the Messages application, select the  All Calls option.
• To hide call logs in the Messages application, select the  None option.
Storing and forwarding email
Set how long your device stores messages: 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
3. Change the  Days To Keep Messages  field.
4. Press the 
 key >  Save.
Related topics
Some messages no longer appear on my device, 119
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							Stop storing messages sent from your computer on your device:To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Press the 
 key >  Folder Redirection .
5. Clear the check box beside the  Sent Items folder.
6. Press the 
 key >  Save.
Stop storing messages sent from your device on your computer:
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Clear the  Save Copy In Sent Folder  check box.
5. Press the 
 key >  Save.
Stop forwarding email to your device:
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Preferences .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Clear the  Send Email to Handheld  check box.
5. Press the 
 key >  Save.
To forward email to your BlackBerry device again, select the  Send Email to Handheld check box.
Email filters About email filters
You can create email filters to specify which email is forwarded to your BlackBerry® device and which remains in the email
application on your computer.
Email filters are applied to email based on the order in which they appear in your list of email filters. If you create multiple email filters that could apply to the same email, you must decide which one should be applied first by placing that filter higherin the list.
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							Create an email filter
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
For information about completing this task for a personal email account that you have on your BlackBerry device (such as
Google Mail™ or Windows Live™ Hotmail®), visit  www.blackberry.com/docs/smartphones and click the link under Email Setup.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Filters .
3. Press the 
 key >  New.
4. Type a name for the email filter.
5. Set the email filter options.
6. Press the 
 key >  Save.
Create an email filter based on a contact or subject 1. On the Home screen, click the  Messages icon.
2. Highlight an email.
3. Press the 
 key >  Filter by  > Sender  or Subject .
4. Type a name for the email filter.
5. Set the email filter options.
6. Press the 
 key >  Save.
Options for email filters
OptionDescriptionFromSpecify one or more contacts or email addresses that the email filter should search for in the From field of your email. Separate
multiple contacts or email addresses with a semicolon (;). To specify that the email filter should search for all contacts or
email addresses that contain specific text, type the text and
use an asterisk (*) as a wildcard character to represent the rest
of the contact or email address.Sent toSpecify one or more contacts or email addresses that the email
filter should search for in the Sent To field of your email. Separate multiple contacts or email addresses with asemicolon (;). To specify that the email filter should search forUser GuideMessages83 
						

							OptionDescriptionall contacts or email addresses that contain specific text, typethe text and use an asterisk (*) as a wildcard character to
represent the rest of the contact or email address.SubjectSpecify the text that the email filter should search for in the
Subject field of your email.MessageSpecify the text that the email filter should search for in the body of your email.Sent directly to meSet whether the email filter applies to email that includes your
email address in the To field.Cc to meSet whether the email filter applies to email that includes your
email address in the CC field.Bcc to meSet whether the email filter applies to email that includes your
email address in the BCC field.ImportanceSet the importance level of email that the email filter applies
to.SensitivitySet the sensitivity level of email that the email filter applies to.ActionSet whether email that the email filter applies to is forwarded to your BlackBerry® device. If email is forwarded, specifywhether it is forwarded with high importance or with the email
header only.
Turn on an email filter
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Filters .
3. Select the check box beside an email filter.
4. Press the 
 key >  Save.
Change, prioritize, or delete an email filter 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Filters .
3. Highlight an email filter.
4. Press the 
 key.
• To change an email filter, click  Edit. Change the options for the email filter. Press the 
 key >  Save.
• To prioritize an email filter, click  Move. Click the new location.
• To delete an email filter, click  Delete.
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							Synchronizing emailAbout synchronization
The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless
network.
The wireless email reconciliation feature is designed to reconcile email between the subscriber's smartphone and the email
application on their computer over the wireless network. When a subscriber files or deletes email messages on their
smartphone, these email message should be filed or deleted in their email application. Likewise, any changes that they make to
email message in the email application on their computer should be reflected on the smartphone.
In rare cases, if a smartphone does not recognize fields in a contact, calendar entry, or email account, some data or email
cannot be synchronized or reconciled.
If wireless data synchronization or wireless email reconciliation is not available on the smartphone or if the subscriber turned
off these features, the subscriber can use the synchronization tool of the BlackBerry® Desktop Software to synchronize their
organizer data and email. For more information, see the Help in the BlackBerry Desktop Software.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
device is lost, stolen, or corrupted by an unforeseen issue.
Reconcile email over the wireless network
You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Select the  Wireless Reconcile  check box.
5. Press the 
 key >  Save.
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the
BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry
Desktop Software.
Delete email on your device and in your email application on your computer You can set the Delete On option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Change the  Delete On field to Mailbox & Handheld .
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							5.Press the  key >  Save.
It takes a short period of time for email to be deleted over the wireless network.
Related topics
Delete messages, 75
Empty the deleted items folder on your computer from your device
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Press the 
 key >  Purge Deleted Items .
About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in
the email application on your computer.
If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on your computer takes precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takesprecedence over the organizer data on your device when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
device is lost, stolen, or corrupted by an unforeseen issue.
Related topics
Synchronize organizer data over the wireless network, 175 Some characters in calendar entries do not appear correctly after synchronization, 179
Manage email reconciliation conflicts
You can set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Change the  On Conflicts field.
5. Press the 
 key >  Save.
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							PIN messages
About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contactwho uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through your email account.
When your PIN message is delivered to the recipient, in a message inbox, a D appears with a check mark beside the PINmessage.
Find your PIN Do one of the following: • On the Home screen or in a folder, click the  Options icon. Click  Device > Device and Status Information .
• In a message, type  mypin followed by a space.
Composing and sending PIN messages Compose and send a PIN message
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Compose Other  > Compose PIN .
3. In the  To field, do one of the following:
• Type a PIN. Press the 
 key on the keyboard.
• If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the 
 key on the
keyboard.
4. Type a message.
5. Press the 
 key >  Send.
Related topics
Personal distribution lists, 186
I cannot send messages, 117
I cannot send messages, 117
Resend a message
You cannot change a text message before you resend it.
In a sent message, press the 
 key.
• To change the message, click  Edit. Change the message. Press the 
 key >  Send.
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							•To change the recipients, click  Edit. Highlight a contact. Press the  key >  Change Address . Click a new contact.
Press the 
 key >  Send.
• To resend the message without changing it, click  Resend.
Related topics
I cannot send messages, 117
Reply to or forward an email or PIN message
In a message, press the 
 key.
• To reply to a message, click  Reply or Reply to All .
• To forward a message, click  Forward or Forward As .
Related topics
I cannot send messages, 117
Check spelling
You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. Press the 
 key >  Check Spelling .
2. Do any of the following: • To accept the suggested spelling, click a word in the list that appears.• To ignore the suggested spelling, press the 
 key.
• To ignore all instances of the suggested spelling, press the 
 key >  Ignore All .
• To add the word to the custom dictionary, press the 
 key >  Add To Dictionary .
• To stop checking spelling, press the 
 key >  Cancel Spell Check .
Save a draft of a message When you are composing a message, press the 
 key >  Save Draft .
Attach a contact to a message You can attach a contact to an email, a PIN message, or a text message.
1. When you are composing a message, press the 
 key >  Attach  > Contact .
2. Find and highlight a contact.
3. Press the 
 key >  Continue .
Related topics
I cannot attach a file to a text message, 121
Set an importance level for received PIN messages1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Message Display and Actions .
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