Blackberry Torch 9800 6 0 User Guide

							Related topics
I cannot turn on cell broadcasting, 120
Stop receiving messages from a cell broadcast channelVerify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates,
based on your location.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Advanced System Settings  > Cell Broadcast Settings .
3. In the  Channels section, highlight a cell broadcast channel.
4. Press the 
 key.
• To stop receiving messages from the cell broadcast channel, click  Disable.
• To delete the cell broadcast channel, click  Delete Channel.
Rename a cell broadcast channel 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Advanced System Settings  > Cell Broadcast Settings .
3. In the  Channels section, highlight a cell broadcast channel.
4. Press the 
 key >  Set Nickname .
5. Type a name for the cell broadcast channel. 6. Click  OK.
7. Press the 
 key >  Save.
Security options for messages Block incoming messages If your email account uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN messages from
contacts within your organization, from contacts outside of your organization, or both. For more information, contact your
administrator.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > Firewall .
3. Select the check box beside one or more message types. 4. Press the 
 key >  Save.
Note:  Even though you do not receive blocked messages on your BlackBerry device, blocked messages might contribute to data
usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to
data usage by turning off email message forwarding or by using email message filters.
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							Allow messages from contacts in your contact list or allowed sender list1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > Firewall .
3. Select the  Contacts check box or  Specific Addresses, Phone Numbers, or PINs  check box.
4. Press the 
 key >  Save.
Add a contact to your allowed sender list 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > Firewall .
3. In the  General section, if the  Enable check box is not selected, select it.
4. In the  Block Incoming Messages  section, select one or more message types.
5. In the  Exceptions  section, select the  Specific Addresses, Phone Numbers, or PINs  check box.
6. Click  Add.
7. Press the 
 key.
8. Click one of the following menu items: •Add Email Address
• Add Phone Number
• Add PIN
9. In the  Enter new exception  dialog box, type the contact information.
10. Press the 
 key on the keyboard.
11. Press the 
 key >  Save.
Reset a blocked message counter 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > Firewall .
3. Highlight a message type.
4. Press the 
 key >  Reset Count  or Reset All Counts .
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							Attachments
About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email
account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages withoutdownloading them. You can use the Files application to view a list of all the files that are saved on your device. You can also
rename, move, and delete files on your organization's network from your device.
To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go®, that are designed for use on BlackBerry devices.
Open a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
supports this feature. For more information, contact your wireless service provider or administrator.
1. In a message, meeting invitation, or calendar entry, press the 
 key.
2. If necessary, click  Retrieve Attachment Information .
3. Click  Open Attachment .
4. If necessary, on the  Attachments screen, click an attachment.
5. If necessary, in the dialog box, select an option.
Related topics
I cannot turn on cell broadcasting, 120
Save a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
supports this feature. For more information, contact your wireless service provider or administrator.
1. In a message, in a calendar entry, or on a web page, do one of the following: •If there is only one attachment in a message or calendar entry, press the 
 key.
• If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the 
 key.
• If you are downloading a file from a web page, press the 
 key.
2. Click  Download Attachment  or Download File .
3. Highlight the folder that you want to save the file or attachment in. 4. Press the 
 key >  Select Here .
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							To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the  key >
Cancel Download .
Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
supports this feature. For more information, contact your wireless service provider or administrator.
1. On the Home screen or in a folder, click the  Media icon or  Files icon.
2. Find and highlight a file.
3. Press the 
 key >  Send.
4. Click a message type.
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I cannot attach a file to a text message, 121
Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.1. In a file, highlight a link.
2. Press the 
 key >  Get Link  or Retrieve .
To return to the file, press the 
 key.
Set font options for a file or an attachment 1. In a file or an attachment, press the 
 key >  Options .
2. Change the font fields.
3. Press the 
 key >  Save.
View properties for a file You can view the size, author, publication date, and other properties of a file.
1. On the Home screen or in a folder, click the  Media icon or  Files icon.
2. Find and highlight a file.
3. Press the 
 key >  Properties .
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							vCard contact attachmentsAbout vCard contact attachments
vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their
BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the
end of the message with the name of the attached contact.
Save a vCard contact attachment from a message
If you receive a vCard® contact attachment in a message, you can save it so that the contact information is added to your contact list.
1. In a message, highlight a vCard contact attachment.
2. Press the 
 key >  View Attachment .
3. Press the 
 key.
4. Click one of the following items: •Add to Contacts
• Update Contact
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A message, attachment, or Google Mail conversation is cut short or doesn't appear, 119
S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages
If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages
to add another level of security to email and PIN messages that you send from your BlackBerry device. Digital signatures are
designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message
using your private key, recipients use your public key to verify that the message is from you and that the message has not been
changed.
Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message.
To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact.
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							Sign or encrypt a message
You can sign or encrypt email and PIN messages.
1. When you are composing a message, change the  Encoding field.
2. If necessary, change the  Classification field.
Related topics
Some signing and encryption options are not available on my device, 109
Encrypt a message with a pass phrase
Your BlackBerry® device can encrypt email and PIN messages using a pass phrase shared between the sender and recipient. 1. In an unsent message, set the  Encoding field to Encrypt or Sign and Encrypt .
2. Press the 
 key >  Options .
3. Select the  Use Password-Based Encryption  check box.
4. In the  Allowed Content Ciphers  section, select the check box beside one or more allowed content ciphers.
5. If you are signing the message, in the  Signing Options section, select a certificate.
6. Press the 
 key >  Save.
7. Type your message.
8. Press the 
 key >  Send.
9. Type a pass phrase to encrypt the message.
10. Confirm the pass phrase.
11. Click  OK.
Using a secure method, let the recipient know what the pass phrase is.
Attach a certificate to a message You can attach a certificate to email and PIN messages.
1. When composing a message, press the 
 key >  Attach  > Certificate .
2. Highlight a certificate.
3. Press the 
 key >  Continue .
Download the certificate used to sign or encrypt a message
If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
1. In a message, highlight the encryption indicator or a digital signature indicator.
2. Press the 
 key >  Fetch Sender’s Certificate .
Add a certificate from a message
1. In a message, highlight a digital signature indicator.
2. Press the 
 key >  Import Sender’s certificate .
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							Add a certificate from an attachment
1. In a message, click the certificate attachment.
2. Click  Retrieve Certificate Attachment .
3. Click the certificate.
4. Click  Import Certificate .
Attachment indicators in S/MIME-protected messages
IndicatorDescriptionThe message includes a certificate attachment.The message includes multiple certificate attachments.The message includes a certificate server attachment.
Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator.
2. Press the 
 key >  Import Server .
View the certificate used to sign or encrypt a message
1. In a message, highlight the encryption status indicator or a digital signature indicator.
2. Press the 
 key >  Display Sender's Certificate  or Display Encryption Certificate .
View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator.2. Press the 
 key >  Encryption Details .
S/MIME-protected message status Digital signature indicators for S/MIME-protected messages
IndicatorDescriptionYour BlackBerry® device verified the digital signature.Your device cannot verify the digital signature.Your device requires more data to verify the digital signature.User GuideMessages105 
						

							IndicatorDescriptionYour device trusts the certificate chain.The sender’s email address does not match the email addressof the certificate subject, or the sender’s certificate is revoked,
is not trusted, cannot be verified, or is not on your device.The certificate is weak, the certificate status is not current, or
your device requires more data to verify the trust status of the certificate.The sender’s certificate is expired.
Encryption status indicators
Your administrator sets whether messages that you receive are considered to be strong or weak.
IndicatorDescriptionThe message is strongly encrypted.The message is weakly encrypted.
S/MIME-protected message options
Change your signing or encryption certificate
Your BlackBerry® device uses your encryption certificate to encrypt messages in the Sent Items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
3. In the  Signing Options  section or the Encryption Options  section, change the  Certificate field.
4. Press the 
 key >  Save.
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Some signing and encryption options are not available on my device, 109
Change options for downloading attachments in encrypted messages
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
• To download attachments in encrypted messages automatically, change the  Allow encrypted attachment viewing and
retrieve encrypted attachment information  field to Automatically .
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							• To download attachments in encrypted messages manually, change the Allow encrypted attachment viewing and
retrieve encrypted attachment information  field to Manually .
• To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the  Allow
encrypted attachment viewing and retrieve encrypted attachment information  field to Never.
3. Press the 
 key >  OK.
Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact
that you have not sent a message to or received a message from previously. If you have sent a message to or received a
message from the contact previously, your device tries to use the signing and encryption option that was used for the last
message.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME  or PGP .
3. Change the  Default Encoding  field.
4. Press the 
 key >  Save.
Related topics
Some signing and encryption options are not available on my device, 109
About message classifications
If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of
security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the
message. Your administrator specifies the message classifications that you can use.
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation
and full description for the classification for a sent message in the sent items folder.
Change the default message classification
To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your
administrator must turn on message classifications.
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you
have not sent a message to or received a message from previously. If you have sent a message to or received a message from
the contact previously, your device tries to use the message classification that was used for the last message.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Advanced System Settings  > Default Services .
3. Change the  Default Encoding  field.
4. Press the 
 key >  Save.
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							Change the size of S/MIME indicators in messages1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
3. Change the  Message Viewer Icons  field.
4. Press the 
 key >  Save.
Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all
recipients are known to support.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
3. Select the check box beside one or more encryption algorithms. 4. Press the 
 key >  Save.
Request delivery notification for signed S/MIME-protected messages 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
3. Select the  Request S/MIME Receipts  check box.
4. Press the 
 key >  Save.
Turn off the prompt that appears before an S/MIME-protected message is truncated 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
3. Change the  Message truncation mode  field to Send Anyway  or More All and Send .
4. Press the 
 key >  Save.
To turn on the prompt again, change the  Message truncation mode field to Prompt User .
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security > S/MIME .
3. Clear the  Warn about problems with my certificates  check box.
4. Press the 
 key >  Save.
To turn on the prompt again, select the  Warn about problems with my certificates  check box.
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