Blackberry Torch 9800 6 0 User Guide

							Troubleshooting: AttachmentsA skipped content bar appears in a document More content is available for you to download to your BlackBerry® device.
1. To download the content, click the skipped content bar. 2. Click  More.
A message, attachment, or Google Mail conversation is cut short or doesn't
appear
Try the following actions:
• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the 
 key >  More  or More All .
• If part of a Google Mail™ conversation doesn't appear, press the 
 key >  More of Conversation .
• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.
Related topics
Receive only the first section of long email messages, 80
A question mark appears on a slide A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
1. To download the slide, highlight the slide.
2. Press the 
 key >  Retrieve .
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							Media
Music
Play a media file 1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.
4. Click a media file.
5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the 
 icon.
• To pause a media file, click the 
 icon.
• To stop a media file, click the 
 icon.
• To move to the next media file, click the 
 icon.
• To move to the previous media file or the beginning of the media file that is currently playing, click the 
 icon.
• To fast-forward or rewind a media file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the progress bar again.
Shuffle or repeat songs 1. On the Home screen, click the  Media icon >  Music icon.
2. Do one of the following: • To shuffle and play all of your songs, click  Shuffle Songs.
• To shuffle all the songs by an artist, or in an album, genre, or playlist, find and highlight one of these categories. Press the 
 key >  Shuffle .
• To repeat the song, playlist, album, or artist that is currently playing, press the 
 key >  Repeat  > Current Song ,
Playlist , Album , or Artist .
To stop shuffling songs, press the 
 key >  Shuffle . To stop repeating songs, press the  key > Repeat  > Off .
Related topics
Change the order of songs in a playlist, 131
User GuideMedia130 
						

							PlaylistsCreate a standard or an automatic playlistYou create a standard playlist by manually adding songs that are on your BlackBerry® device memory or media card. You create
an automatic playlist by specifying criteria for artists, albums, or genres of music. The songs that meet all of the criteria are automatically added to the playlist.
1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists > New Playlist .
• To create a standard playlist, click  Standard Playlist. Type a name for the playlist. Click  Add Songs. Click a song.
• To create an automatic playlist, click  Automatic Playlist. Type a name for the playlist. Click the plus sign (+) to add
criteria for artists, albums, or genres.
3. Press the 
 key >  Save.
Add the song that is playing to a playlist 1. When playing a song, press the 
 key >  Add To Playlist .
2. Click a playlist.
Change the order of songs in a playlist 1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists.
3. Click a standard playlist. 4. Highlight a song.
5. Press the 
 key >  Move.
6. Click the new location. 7. Press the 
 key >  Save.
Related topics
Shuffle or repeat songs, 130
Delete a song from a playlist1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists.
3. Click a standard playlist.
4. Highlight a song.
5. Press the 
 key >  Remove  > OK .
6. Press the 
 key >  Save.
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							Rename or delete a playlist1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists.
3. Highlight a playlist.
4. Press the 
 key.
• To rename the playlist, click  Rename. Type a name for the playlist. Click  OK.
• To delete the playlist, click  Delete.
Adjust the volume • To increase the volume, press the  Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the  Volume Down key on the right side of your device.
• To mute the volume, press the 
 key on the top of your device. To turn off mute, press the  key again. If you press
the 
 key during a call, your device mutes the call so that you can hear others on the call, but they cannot hear you.
Related topics
Mute a call, 50
Amplify the volume using the audio boost feature, 132
Improve sound quality for media files, 132
Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones,
and videos.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Select the  Audio Boost check box.
4. Read the warning on the screen and if you want to proceed, click  Yes.
5. Press the 
 key >  Save.
Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files,you must be using stereo headphones with your device.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Change the  Headset Music EQ  field.
4. Press the 
 key >  Save.
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							Rename, move, copy, or delete an audio file or a video fileYou can rename only media files that you added.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Explore .
3. Find and highlight an audio file or a video file. 4. Press the 
 key.
• To rename the file, click  Rename. Type a name for the file. Click  Save.
• To move or copy the file to another location, click  Cut or Copy . Find the location that you want to move or copy the file
to. Press the 
 key >  Paste.
• To delete the file, click  Delete.
View properties for a media file 1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.
4. Highlight a media file.
5. Press the 
 key >  Properties .
Change the amount of time before the media player screen closes If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of
your BlackBerry® device.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Change the  Close Media Player When Inactive  field.
Podcasts
Play a media file 1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.
4. Click a media file.
5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the 
 icon.
• To pause a media file, click the 
 icon.
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							• To stop a media file, click the  icon.
• To move to the next media file, click the 
 icon.
• To move to the previous media file or the beginning of the media file that is currently playing, click the 
 icon.
• To fast-forward or rewind a media file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the progress bar again.
Adjust the volume • To increase the volume, press the  Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the  Volume Down key on the right side of your device.
• To mute the volume, press the 
 key on the top of your device. To turn off mute, press the  key again. If you press
the 
 key during a call, your device mutes the call so that you can hear others on the call, but they cannot hear you.
Related topics
Mute a call, 50
Amplify the volume using the audio boost feature, 132
Improve sound quality for media files, 132
Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones,
and videos.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Select the  Audio Boost check box.
4. Read the warning on the screen and if you want to proceed, click  Yes.
5. Press the 
 key >  Save.
Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files,you must be using stereo headphones with your device.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Change the  Headset Music EQ  field.
4. Press the 
 key >  Save.
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							Videos
Play a media file 1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.
4. Click a media file.
5. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the 
 icon.
• To pause a media file, click the 
 icon.
• To stop a media file, click the 
 icon.
• To move to the next media file, click the 
 icon.
• To move to the previous media file or the beginning of the media file that is currently playing, click the 
 icon.
• To fast-forward or rewind a media file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the progress bar again.
Keep backlighting on when you play a video By default, the backlighting is designed to turn off after a period of time to conserve battery power.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Clear the  Turn Off Auto Backlighting  check box.
4. Press the 
 key >  Save.
Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Options .
3. Select the  Display Closed Captions  check box.
4. If necessary, change the  Appearance field, Position  field, and  Font Scale field.
5. Press the 
 key >  Save.
Adjust the volume • To increase the volume, press the  Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the  Volume Down key on the right side of your device.
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							•To mute the volume, press the  key on the top of your device. To turn off mute, press the  key again. If you press
the 
 key during a call, your device mutes the call so that you can hear others on the call, but they cannot hear you.
Related topics
Mute a call, 50
Amplify the volume using the audio boost feature, 132
Improve sound quality for media files, 132
Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files,
you must be using stereo headphones with your device.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Change the  Headset Music EQ  field.
4. Press the 
 key >  Save.
Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones,
and videos.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Select the  Audio Boost check box.
4. Read the warning on the screen and if you want to proceed, click  Yes.
5. Press the 
 key >  Save.
Change the amount of time before the media player screen closes If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of
your BlackBerry® device.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Change the  Close Media Player When Inactive  field.
Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or videocamera features might not be available.
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							Record a videoTo perform this task, you might need to have a media card inserted in your BlackBerry® device.1. On the Home screen, click the  Media icon >  Video Camera  icon.
2. To start recording, click the  record icon.
3. To pause recording, click the  pause icon.
Note:  The approximate amount of storage space available for saving videos appears on the lower part of the screen when
video recording is paused.
Related topics
Take a picture, 138
Turn on video lighting In low lighting conditions, the video light can improve the quality of videos that you record.
1. On the Home screen, click the  Media icon >  Video Camera  icon.
2. Press the 
 key >  Options .
3. Change the  Video Light field to On.
4. Press the 
 key >  Save.
Change the video size and format The larger the video, the more storage space the video requires.1. On the Home screen, click the  Media icon >  Video Camera  icon.
2. Press the 
 key >  Options .
3. Change the  Video Format field.
4. Press the 
 key >  Save.
Related topics
View properties for a media file, 133
Change the location for storing videos that you take 1. On the Home screen, click the  Media icon >  Video Camera  icon.
2. Press the 
 key >  Options .
3. Change the  Folder field.
4. Press the 
 key >  Save.
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							CameraDepending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or videocamera features might not be available.
Take a picture 1. On the Home screen, click the  Camera icon.
2. If you have turned on digital zoom, on the trackpad, slide your finger up or down to zoom in or out.
3. Press the  Right Convenience  key.
The picture is saved to the Camera Pictures folder in the Pictures application. To open the picture, click the picture preview at the bottom of the screen.
Related topics
Record a video, 137
Change the flash setting for pictures that you take 1. On the Home screen, click the  Camera icon.
2. To switch between flash settings, click the flash icon at the bottom of the screen.
When you close the camera, the flash setting is saved.
Change the camera scene mode You can change the scene mode in the camera to optimize the settings for different environments. Descriptions of the scene
modes are available on the camera.
1. On the Home screen, click the  Camera icon.
2. To change the camera scene mode, click the scene mode icon at the bottom of the screen. 3. Select a scene mode.
When you close the camera, the scene mode is saved.
Change the size of pictures that you take The larger the picture is, the more storage space the picture requires.1. On the Home screen, click the  Camera icon.
2. Press the 
 key >  Options .
3. Change the  Image Size field.
4. Press the 
 key >  Save.
Related topics
User GuideMedia138