Amanda Work Group Administrations 7 Xx Instructions Manual
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![Page 218
208 Administering Amanda@Work.Group/DOS
To view a file that you are not grepping, such as GREP.MAN, which
explains how to use the Grep utility, type the following at the
C:\AMANDA> prompt:
less grep.man
Displaying the Last n Lines of Text Files
The Tail utility displays the last n lines in a text file, with a default of 10
lines.
Syntax: tail [-n] filename
To display the last 20 lines of a file:
Type the following at the C:\AMANDA> prompt:
tail -20 filename
Performing Operations at Shutdown
As...](http://img.usermanuals.tech/thumb/5798/84650/w64_amanda-work-group-administrations-7-xx_d-217.png "Page 218
208 Administering Amanda@Work.Group/DOS
To view a file that you are not grepping, such as GREP.MAN, which
explains how to use the Grep utility, type the following at the
C:\AMANDA> prompt:
less grep.man
Displaying the Last n Lines of Text Files
The Tail utility displays the last n lines in a text file, with a default of 10
lines.
Syntax: tail [-n] filename
To display the last 20 lines of a file:
Type the following at the C:\AMANDA> prompt:
tail -20 filename
Performing Operations at Shutdown
As...")
![Page 219
Chapter 10: Using Utilities 209
rem XCOPY C:\*.* D:\
rem
rem CD \TAPE
rem TAPE ERASE /Q/N=AMandA
rem TAPE BACKUP /F=C:\AMANDA\AMANDA.TAG /-C/-P/R/W
rem
Reviewing Installation History
You can review an Amanda system’s installation history to find out what
versions have been installed or uninstalled. It shows each Amanda version
(starting with 5.45) and its installation history on the computer.
Syntax: history
To display the history of the search using the Less utility:
Type the following at any...](http://img.usermanuals.tech/thumb/5798/84650/w64_amanda-work-group-administrations-7-xx_d-218.png "Page 219
Chapter 10: Using Utilities 209
rem XCOPY C:\*.* D:\
rem
rem CD \TAPE
rem TAPE ERASE /Q/N=AMandA
rem TAPE BACKUP /F=C:\AMANDA\AMANDA.TAG /-C/-P/R/W
rem
Reviewing Installation History
You can review an Amanda system’s installation history to find out what
versions have been installed or uninstalled. It shows each Amanda version
(starting with 5.45) and its installation history on the computer.
Syntax: history
To display the history of the search using the Less utility:
Type the following at any...")
![Page 221
Chapter 10: Using Utilities 211
The prior product updated/upgraded was: Amanda@Work.Group/DOS 6.00 A.
The files backed up by this installation appear intact; an un-install
should be possible.
The BUILD.ID for this installation is:
-Unknown-
Number of installation starts found for this product is:
1
View the SUMLOG file, or Continue ...[V,C]?C
**********************************************************************
Found installation of Amanda@Work.Group/DOS Version 1.45 Rev B
This installation was an...](http://img.usermanuals.tech/thumb/5798/84650/w64_amanda-work-group-administrations-7-xx_d-220.png "Page 221
Chapter 10: Using Utilities 211
The prior product updated/upgraded was: Amanda@Work.Group/DOS 6.00 A.
The files backed up by this installation appear intact; an un-install
should be possible.
The BUILD.ID for this installation is:
-Unknown-
Number of installation starts found for this product is:
1
View the SUMLOG file, or Continue ...[V,C]?C
**********************************************************************
Found installation of Amanda@Work.Group/DOS Version 1.45 Rev B
This installation was an...")
![Page 222
212 Administering Amanda@Work.Group/DOS
Number of installation starts found for this product is:
1
View the SUMLOG file, or Continue ...[V,C]?C
**********************************************************************
Found installation of Amanda@Work Version 5.45 Rev ?
This installation was an update/upgrade.
The prior product updated/upgraded was: -Unknown-
The files backed up by this installation appear intact; an un-install
should be possible.
The BUILD.ID for this installation is:
-Unknown-
Number...](http://img.usermanuals.tech/thumb/5798/84650/w64_amanda-work-group-administrations-7-xx_d-221.png "Page 222
212 Administering Amanda@Work.Group/DOS
Number of installation starts found for this product is:
1
View the SUMLOG file, or Continue ...[V,C]?C
**********************************************************************
Found installation of Amanda@Work Version 5.45 Rev ?
This installation was an update/upgrade.
The prior product updated/upgraded was: -Unknown-
The files backed up by this installation appear intact; an un-install
should be possible.
The BUILD.ID for this installation is:
-Unknown-
Number...")
Chapter 10: Using Utilities 211 The prior product updated/upgraded was: [email protected]/DOS 6.00 A. The files backed up by this installation appear intact; an un-install should be possible. The BUILD.ID for this installation is: -Unknown- Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?C ********************************************************************** Found installation of [email protected]/DOS Version 1.45 Rev B This installation was an update/upgrade. The prior product updated/upgraded was: Work.Group/DOS 1.45 A. The files backed up by this installation appear intact; an un-install should be possible. The BUILD.ID for this installation is: -Unknown- Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?C ********************************************************************** Found installation of [email protected]/DOS Version 1.45 Rev ? This installation was an update/upgrade. The prior product updated/upgraded was: Amanda@Work 5.45 B. Un-installing this installation will result in a bare machine. The BUILD.ID for this installation is: -Unknown- Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?C ********************************************************************** Found installation of Amanda@Work Version 5.45 Rev B This installation was an update/upgrade. The prior product updated/upgraded was: Amanda@Work 5.45 A. The files backed up by this installation appear intact; an un-install should be possible. The BUILD.ID for this installation is: -Unknown-
212 Administering [email protected]/DOS Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?C ********************************************************************** Found installation of Amanda@Work Version 5.45 Rev ? This installation was an update/upgrade. The prior product updated/upgraded was: -Unknown- The files backed up by this installation appear intact; an un-install should be possible. The BUILD.ID for this installation is: -Unknown- Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?C ********************************************************************** Found installation of Amanda@Work Version 5.45 Rev B This installation was an update/upgrade. The prior product updated/upgraded was: Amanda@Work 5.45 A. The files backed up by this installation appear intact; an un-install should be possible. The BUILD.ID for this installation is: -Unknown- Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?C ********************************************************************** Found installation of Amanda@Work Version 5.45 Rev ? This installation was an update/upgrade. The prior product updated/upgraded was: -Unknown- The files backed up by this installation appear intact; an un-install should be possible. The BUILD.ID for this installation is: -Unknown- Number of installation starts found for this product is: 1 View the SUMLOG file, or Continue ...[V,C]?
Appendix A: Setup Sheets Company Greeting Example Mailbox 990 Preassigned GreetingThe caller will hear:The greeting will play: 1Good morning. Thank you for calling _____________ Company Name 8:00 A.M. to 12:00 P.M. Monday through Friday 2Good afternoon. Thank you for calling ____________ Company Name 12:00 P.M. to 5:30 P.M. Monday through Friday 3Thank you for calling ______________. Company Name Our office is now closed. 5:30 P.M. to 8:00 A.M. Monday through Friday 8:00 A.M. Saturday through 8:00 A.M. Monday 4Thank you for calling ____________. Company Name You have reached us on a company holiday. Our staff wishes you a safe and happy holiday. 8 A.M. to 8 P.M. on the holiday If the holiday is a three- day weekend: 8 A.M. Sat- urday through 8 P.M. Monday
214 Administering [email protected]/DOS Setup Sheets Caller Instructions Example Mailbox 991 Preassigned Because of the seamless transfer from 990 to 991, the caller hears these instructions immediately following the main greeting. Mailboxes assigned to menu choices: GreetingThe caller will hear:The greeting will play: 1For Sales, please press 1; for Service, press 2; for Ad- ministration, press 3; for Office Hours, press 4. If you know your party’s extension, you may enter it at any time or remain on the line for the operator.8:00 A.M. to 5:30 P.M. Monday through Friday 2If you know your party’s extension you may enter it at any time. Our hours are _______________________. Press 411 for an employee directory or remain on the line to leave a message or request information.5:30 P.M. to 8:00 A.M. Monday through Friday 8:00 A.M. Saturday through 8:00 A.M. Monday If Caller PressesMailboxComments 0 Transfers to (0Operator: Rings operator’s telephone. 1 Transfers to (1001Sales: Rings Sales telephone. 2 Transfers to (1002Service: Rings Service telephone. 3 Transfers to (1003Administration: Rings Administration telephone. 4 Transfers to (1004Office Hours: Information mailbox (with Do Not Disturb On and Store Messages set to No); plays greeting 1 which tells of- fice hours.
Appendix A: Setup Sheets 215
Setup Sheets
Mailbox with Greetings
Mailbox Number: __________
Comment: ________________
.
GreetingThe caller will hear:Greeting plays:
1Time:
Days:
2Time:
Days:
3Time:
Days:
4Time:
Days:
5Time:
Days:
6Time:
Days:
7Time:
Days:
—Master Copy—
Make copies of this sheet prior to filling it out.
216 Administering [email protected]/DOS Setup Sheets Mailbox with Menu Mailbox Number: __________ Comment: ________________ Mailboxes assigned to menu options: If Caller PressesMailboxComments 0 transfers to 1 transfers to 2 transfers to 3 transfers to 4 transfers to 5 transfers to 6 transfers to 7 transfers to 8 transfers to 9 transfers to —Master Copy— Make copies of this sheet prior to filling it out.
Appendix A: Setup Sheets 217
Setup Sheets
General Mailbox Checklist
MailboxPurpose
0Reserved for Operator
1
2
3
4
5
6
7
8
9
218 Administering [email protected]/DOS MailboxPurpose —Master Copy— Make copies of this sheet prior to filling it out.
Appendix A: Setup Sheets 219 1Before using mailbox 994, you must create it. Of the preassigned mailboxes, this one is not shipped with Amanda. 4llReserved for Employee Directory 990Reserved for Main Greeting 991Reserved for Caller Instructions 992Reserved 993Reserved 994Reserved 995Reserved for Future Delivery 996Reserved 997Reserved 998Reserved for Direct Send to Voice Mail 999Reserved for System Administration MailboxPurpose
220 Administering [email protected]/DOS Setup Sheets Mailbox Settings Chain examples: 999 performs a hang-up; 991 returns to Instructions Mail- boxExten- sion Store Mes- sages Yes/NoDo Not Disturb On/OffCall Screen- ing Yes/No First NameLast NameRNA ChainBusy ChainDone Chain —Master Copy— Make copies of this sheet prior to filling it out.