Home > Amanda > Communications System > Amanda Work Group Administrations 7 Xx Instructions Manual

Amanda Work Group Administrations 7 Xx Instructions Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Amanda Work Group Administrations 7 Xx Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 32 Amanda manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							Administering
    Am
    [email protected]/
    DOS
    Version 7.xx
    Administrator’s Guide Edition 7/01 
    						
    							ii Administering [email protected]/DOS
    Copyright and Trademark Notices
    Copyright  1992–2001 The Amanda Company. All Rights Reserved. This 
    guide and the software described herein are copyrighted with all rights 
    reserved. No part of this publication may be reproduced, transmitted, stored 
    in a retrieval system, or translated into any language in any form by any 
    means without the prior written permission of The Amanda Company.
    Amanda and Amanda@ are registered trademarks and sales trademarks of 
    The Amanda Company. Other brand names and product names mentioned in 
    this manual are trademarks or registered trademarks of their respective 
    owners.
    Limited Warranty on Software
    The Amanda Company warrants the media on which the software is recorded 
    to be free from defects in materials and faulty workmanship for a period of 
    90 days from the date the software is delivered. If a defect in the media 
    should occur during this period, you may return the media to The Amanda 
    Company and The Amanda Company will replace the media without charge.
    THE AMANDA COMPANY MAKES NO WARRANTIES (OTHER 
    THAN THOSE SET FORTH ABOVE) TO ANY PERSON OR ENTITY 
    WITH RESPECT TO THE PRODUCT OR ANY DERIVATIVES 
    THEREOF OR ANY SERVICES OR LICENSES AND DISCLAIMS ALL 
    IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION 
    WARRANTIES OF MERCHANTABILITY, PERFORMANCE, 
    NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR 
    PURPOSE. THE AMANDA COMPANY WILL NOT BE LIABLE FOR 
    ANY BUG, ERROR, OMISSION, DEFECT, DEFICIENCY, OR 
    NONCONFORMITY IN ANY SOFTWARE. THE SOFTWARE IS 
    LICENSED “AS IS,” AND THE PURCHASER ASSUMES THE ENTIRE 
    RISK AS TO ITS QUALITY AND PERFORMANCE.
    IN NO EVENT AND NOTWITHSTANDING ANY DOCUMENT, 
    REPRESENTATION, OR OTHERWISE, SHALL THE AMANDA 
    COMPANY BE LIABLE TO YOU FOR DIRECT, INDIRECT, SPECIAL, 
    INCIDENTAL, CONTINGENT, OR CONSEQUENTIAL DAMAGES,  
    						
    							iii
    INCLUDING DAMAGES FROM LOSS OR CORRUPTION OF DATA, 
    INTERRUPTED USE, LOST PROFITS, COST OF PROCURING 
    SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, EVEN IF THE 
    AMANDA COMPANY OR AN AUTHORIZED AMANDA COMPANY 
    DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
    DAMAGES. YOU AGREE THAT THE AMANDA COMPANY’S 
    LIABILITY ARISING OUT OF CONTRACT, NEGLIGENCE, STRICT 
    LIABILITY, WARRANTY, OR OTHER LEGAL OR EQUITABLE 
    THEORY SHALL NOT EXCEED ANY AMOUNTS PAID BY YOU FOR 
    THIS PRODUCT. Any written or oral information or advice given by 
    Amanda Company dealers, distributors, agents, or employees will in no way 
    increase the scope of this warranty, nor may you rely on such oral or written 
    communication. Some states do not allow the exclusion or limitation of 
    implied warranties or liability for incidental or consequential damages, so 
    the above limitation or exclusion may not apply to you. This warranty gives 
    you specific legal rights, and you may also have other rights which vary 
    from state to state. This Agreement shall be governed by the laws of the 
    State of California without regard to the conflicts of laws or provisions 
    thereof.
    Fraudulent Usage Advisory
    Although the Amanda software is designed to resist fraudulent usage, 
    including unauthorized access to a long distance network, no product, 
    including the Amanda software, is able to prevent such unauthorized usage. 
    The Amanda software is likewise unable to prevent such uses as may 
    constitute an invasion of privacy or other tort. THE AMANDA COMPANY 
    MAKES NO EXPRESS OR IMPLIED WARRANTY AGAINST 
    UNLAWFUL OR UNAUTHORIZED USE OF YOUR AMANDA 
    SYSTEM OR ITS CAPABILITIES AND HEREBY DISCLAIMS ALL 
    LIABILITY ARISING FROM SUCH USE. YOU AGREE TO 
    INDEMNIFY, DEFEND, AND HOLD THE AMANDA COMPANY 
    HARMLESS FOR ANY UNAUTHORIZED OR FRAUDULENT USE OF 
    YOUR LICENSED AMANDA SOFTWARE.
    THE AMANDA COMPANY
    13765 ALTON PARKWAY, UNIT F
    IRVINE, CA  92618
    TELEPHONE (949) 859–6279  FAX (949) 859–4380 
    						
    							iv Administering [email protected]/DOS
    Conventions
    This manual uses the following terminology and conventions:
    AmandaThe name by which this manual refers to 
    the [email protected]/DOS system 
    to make reading about the system easier. 
    Because of the name Amanda, the sys-
    tem is also referred to as “she.”
    callerSomeone who calls into Amanda. A call-
    er often obtains information, leaves a 
    message for someone, and/or provides 
    information. Because Amanda is re-
    ferred to as “she,” callers and users are 
    referred to as “he.”
    userSomeone with an extension that Amanda 
    transfers calls to and/or stores messages 
    for. A user can access Amanda to play, 
    delete, and send messages as well as set 
    personal options such as Do Not Disturb.
    fixed-space typeThis guide displays information that you 
    must type and messages from Amanda in 
    fixed-space type.
    Indicates that the information next to it 
    pertains to Amanda Voice Server or one 
    of its clients: Administrator or Amanda 
    Monitor.
    Indicates that the information next to it 
    pertains to Amanda as a standalone sys-
    tem. 
    						
    							Contents
    Copyright and Trademark Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
    Limited Warranty on Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
    Fraudulent Usage Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  iii
    Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  iv
    Chapter 1:
    Introducing Amanda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    What Amanda Does . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    How to Use Amanda  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
    How Amanda Operates  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    A Mailbox for Each User  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    Mailboxes that Control Call Processing . . . . . . . . . . . . . . . . . . . . . 5
    Mailboxes that Provide Information . . . . . . . . . . . . . . . . . . . . . . . . 6
    The Power of Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    Processing Calls and Mailboxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
    Processing a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
    Processing a Mailbox  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Customer Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    End User Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    System Administration Support  . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Installation Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Application Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
    Chapter 2:
    Getting Started  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
    Using Amanda as a Voice Server or a Standalone System  . . . . . . . . . 17
    Starting Amanda  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
    Using Command-line Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
    Shutting Amanda Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 
    						
    							vi Administering [email protected]/DOS
    Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
    Specifying a Time Zone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
    Chapter 3:
    Monitoring Amanda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
    Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
    Using Amanda Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
    Logging Back On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
    System and Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
    System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
    Port Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
    Using the Menus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
    Using the Toolbar  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
    Resetting Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
    Tracing Port Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
    Displaying a List of Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
    Resetting the Date and Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
    Copying Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
    Using the Main Screen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
    Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
    General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
    Resetting Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
    Resetting the Date and Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
    Copying Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
    Chapter 4:
    Recording the Greetings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
    Calling Amanda. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
    Recording the Company Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
    Sample Greetings for Mailbox 990  . . . . . . . . . . . . . . . . . . . . . . .  46
    Sample Scheduling Records for Mailbox 990 . . . . . . . . . . . . . . .  47
    Using Amanda Administrator  . . . . . . . . . . . . . . . . . . . . . . . .  47
    Using the Auto Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
    More Holiday Samples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
    Recording Caller Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
    Sample Instructions for Mailbox 991. . . . . . . . . . . . . . . . . . . . . .  59
    Sample Scheduling Records for Mailbox 991 . . . . . . . . . . . . . . .  60
    Using Amanda Administrator  . . . . . . . . . . . . . . . . . . . . . . . .  60
    Using the Auto Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
    Recording Employee Directory Instructions . . . . . . . . . . . . . . . . . . . .  64 
    						
    							vii
    Chapter 5:
    Setting Up Mailboxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
    Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
    Using a Template  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
    Using Templates with an Amanda/Norstar System  . . . . . . . . . . . 69
    Asking the User for Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 69
    Using Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
    Personal Mailboxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
    Informational Mailboxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
    Using Amanda Administrator  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
    Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
    Using the Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
    Logging Back On  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
    Creating a Personal Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
    Creating a Mailbox for Someone Without a Telephone. . . . . 81
    Creating Mailboxes Automatically . . . . . . . . . . . . . . . . . . . . . . . . 81
    Creating an Informational Mailbox  . . . . . . . . . . . . . . . . . . . . . . . 82
    Creating a Range of Mailboxes from an Existing Mailbox  . . . . . 83
    Modifying an Existing Mailbox  . . . . . . . . . . . . . . . . . . . . . . . . . . 84
    Moving from One Mailbox to Another. . . . . . . . . . . . . . . . . . . . . 85
    Deleting an Existing Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
    Finding Mailboxes that Match Certain Criteria  . . . . . . . . . . . . . . 86
    Naming Groups and Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
    Mailbox Field Reference  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
    Using the Users Screen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
    Creating a Personal Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
    Creating a Mailbox for Someone Without a Telephone. . . . 102
    Creating Personal Mailboxes Automatically  . . . . . . . . . . . . . . . 103
    Creating an Informational Mailbox  . . . . . . . . . . . . . . . . . . . . . . 104
    Creating a Range of Mailboxes from an Existing Mailbox  . . . . 105
    Modifying an Existing Mailbox  . . . . . . . . . . . . . . . . . . . . . . . . . 106
    Moving from One Mailbox to Another. . . . . . . . . . . . . . . . . . . . 107
    Deleting an Existing Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
    Mailbox Field Reference  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
    Chapter 6:
    Notifying Users  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
    Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
    Selecting a Port for Notification  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
    Planning Your Notification Records  . . . . . . . . . . . . . . . . . . . . . . . . . 119 
    						
    							viii Administering [email protected]/DOS
    Managing Notification Records and 
    Templates  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120
    Using Amanda Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  121
    Creating a Notification Record and a Notification Template  . .  121
    Creating a Notification Record from an Existing Template  . . .  126
    Modifying Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  127
    Disabling a Notification Record  . . . . . . . . . . . . . . . . . . . . . . . .  130
    Changing Notification Telephone Numbers  . . . . . . . . . . . . . . .  130
    Changing the Notification Variable by Telephone  . . . . . . .  131
    Using the Notify Screen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  132
    Creating a Notification Record and a Notification Template  . .  134
    Creating a Notification Record from an Existing Template  . . .  137
    Modifying Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
    Disabling a Notification Record  . . . . . . . . . . . . . . . . . . . . . . . .  141
    Changing Notification Telephone Numbers  . . . . . . . . . . . . . . .  142
    Examples of Notification Methods . . . . . . . . . . . . . . . . . . . . . . . . . .  143
    Controlling a Message Light  . . . . . . . . . . . . . . . . . . . . . . . . . . .  143
    Using %U and %V instead of %E . . . . . . . . . . . . . . . . . . . .  144
    Using Voice Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  144
    Calling a Pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  145
    Relaying Information to a Pager  . . . . . . . . . . . . . . . . . . . . . . . .  146
    Calling Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  148
    Norstar Notification Records . . . . . . . . . . . . . . . . . . . . . . . . . . .  151
    Emergency Lists  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  152
    Chapter 7:
    Automatic Scheduling  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  153
    Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  153
    Managing Automatic Call-processing Changes  . . . . . . . . . . . . . . . .  155
    Using Amanda Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  156
    Creating Scheduling Records . . . . . . . . . . . . . . . . . . . . . . . . . . .  156
    Modifying Scheduling Records . . . . . . . . . . . . . . . . . . . . . . . . .  161
    Disabling a Scheduling Record  . . . . . . . . . . . . . . . . . . . . . . . . .  163
    Using the Auto Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  164
    Creating Scheduling Records . . . . . . . . . . . . . . . . . . . . . . . . . . .  165
    Modifying Scheduling Records . . . . . . . . . . . . . . . . . . . . . . . . .  167
    Disabling a Scheduling Record  . . . . . . . . . . . . . . . . . . . . . . . . .  169
    Example:  Changing User’s Greetings  . . . . . . . . . . . . . . . . . . . . . . .  170 
    						
    							ix
    Chapter 8:
    Generating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
    Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
    Example Report  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
    Managing Reports and Report Templates  . . . . . . . . . . . . . . . . . . . . . 175
    Using Amanda Administrator  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
    Creating Reports and Report Templates . . . . . . . . . . . . . . . . . . . 175
    Creating Reports from Templates . . . . . . . . . . . . . . . . . . . . . . . . 178
    Printing Reports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
    Saving Reports as Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
    Using the Reports Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
    Creating Reports and Report Templates . . . . . . . . . . . . . . . . . . . 182
    Creating Reports from Templates . . . . . . . . . . . . . . . . . . . . . . . . 184
    Printing Reports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
    Saving Reports as Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
    Chapter 9:
    Using the Administrator Mailbox  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
    Administering Amanda by Telephone . . . . . . . . . . . . . . . . . . . . . . . . 189
    Managing System Announcements  . . . . . . . . . . . . . . . . . . . . . . 190
    Changing the Busy Hold Music  . . . . . . . . . . . . . . . . . . . . . . . . . 191
    Locking and Unlocking Mailboxes. . . . . . . . . . . . . . . . . . . . . . . 191
    Resetting Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
    Listening to System Status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
    Creating System-wide Mailing Lists  . . . . . . . . . . . . . . . . . . . . . 193
    Resetting the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
    Setting Up the Administrator Mailbox from the Computer . . . . . . . . 195
    Chapter 10:
    Using Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
    Backing Up and Restoring Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
    Deleting Mailboxes and Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . 200
    Deleting Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
    Deleting Personal Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . 200
    Displaying Message Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
    Validating Notification Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
    Managing Text Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
    Searching Text Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
    Editing a Text File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
    Examples  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 
    						
    							x Administering [email protected]/DOS
    JOVE Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  205
    Displaying Text Files (20 Lines at a Time) . . . . . . . . . . . . . . . .  207
    Displaying the Last n Lines of Text Files  . . . . . . . . . . . . . . . . .  208
    Performing Operations at Shutdown . . . . . . . . . . . . . . . . . . . . . . . . .  208
    Reviewing Installation History . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  209
    Appendix A:
    Setup Sheets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  213
    Company Greeting Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  213
    Caller Instructions Example  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  214
    Mailbox with Greetings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  215
    Mailbox with Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  216
    General Mailbox Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  217
    Mailbox Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  220
    Appendix B:
    Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  223
    Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  239 
    						
    All Amanda manuals Comments (0)

    Related Manuals for Amanda Work Group Administrations 7 Xx Instructions Manual