Amanda Work Group Administrations 7 Xx Instructions Manual

							Chapter 8: Generating Reports 181
The Reports Screen
Load  Save  Run  View  Print  File Esc/EXITReports
Mailbox: Comment: Security Code:
Extension:
Dir Name 1: Dir Name 2: Read-only:
Basic Options Chains Groups
Maximum Rings: Done: 1:
Do Not Disturb: RNA: 2:
Screen Calls? Busy: 3:
Store Messages? Max:     sec Delay: 4:
Copy Messages To:Menus
Message Volume: Guests: 1: 2: 3:
Current Greeting: Max:     sec 4: 5: 6:
Busy Message? Max:     sec 7: 8: 9:
ID Call? D/T? Name/Ext? 0:
Created: NEVER Conn Secs: Statistics Started:
Saved: NEVER User Secs: Calls: Last:
Messages Transfers: Last:
Current: ,       new (         sec) Logins: Last:
Maximum: Total: Fax: Notifies: Last:
menu barThe rectangle at the top of the Reports screen. The left side 
displays menu commands that you can access by pressing 
Alt plus the first letter of the selection. For example, press-
ing Alt+S saves a new or modified report. The right side 
lists keys on the keyboard and the actions they perform. For 
example, pressing Esc allows you to exit the Reports screen 
and return to the Main screen.
User InformationJust below the menu bar. These fields provide the minimum 
information Amanda requires for defining a mailbox. See 
“Mailbox Field Reference” on page 89 for more details. 
						

							182 Administering [email protected]/DOS
Creating Reports and Report Templates
This section explains how to create a report. After reviewing a report, you 
can return to the Report Template dialog box or the Reports screen to adjust 
column order or column width and to save the definition as a template for 
later use.
Amanda stores report templates in the C:\AMANDA\RPT.DB directory. She 
adds .RPT as the file extension to the name you give each report template.
To create a report:
1. From the Main screen, press Alt+R. 
The password dialog box appears.
2. Type in the password. (The default is AMandA with only the first two 
and the last letter capitalized.)
Basic OptionsJust below User Information and on the left side of the 
screen. These fields define the options for the mailbox. For 
example, to screen calls, the Screen Calls? Field must be set 
to ON. See “Mailbox Field Reference” on page 89 for more 
details.
Chains and MenusJust below User Information and on the right side of the 
screen, opposite Basic Options. These fields control what 
happens to the caller if the user does not answer the tele-
phone. See “Mailbox Field Reference” on page 89 for more 
details.
StatisticsThe bottom rectangle on the screen contains statistical in-
formation collected by Amanda about the mailbox. This in-
formation can be used in generating reports. See “Mailbox 
Field Reference” on page 89 for more details.
Status barThe bottom line of the screen (not shown in the figure) con-
tains a one-line description of the selected field. 
						

							Chapter 8: Generating Reports 183
3. Press Enter.
The Reports screen appears. It is almost identical to the Users screen, 
but it has the word Reports in the upper right corner. 
4. From the Reports screen, type a number in each field that you want to 
appear in the report. Number the fields in the order they are to appear in 
the report.
For example, placing a 1 in the Mailbox field in the Reports screen 
makes the Mailbox field the first column of data in the report. Placing a 
2 in the Extension field, a 3 in Dir Name 1 field, a 4 in Dir Name 2 field, 
a 5 in Total field, and a 6 in front of “new” in the Current field defines 
the second through sixth columns. See “Example Report” on page 174.
By default each column is wide enough for one more character than its 
header. But you can control the column width. After you type a number 
in the field, type a colon and then the width of the column. For example, 
2:50 makes the second column 50 characters wide.
5. After defining the report, press Alt+R to run or generate the report.
A mailbox range dialog box appears.
6. Type the first mailbox to be included in the report in the First Mailbox 
text box then press Enter.
7. Type the last mailbox to be included in the report in the Last Mailbox 
text box then press Enter.
N
OTE:To include all mailboxes, leave both the First Mailbox 
and Last Mailbox fields blank.
8. (Optional.) To reset the statistics for these mailboxes, press the spacebar 
to toggle the Reset Statistics When Done? field from NO to YES.
For example, the number of calls would return to zero and the Statistics 
Started field would contain the current date and time.
C
AUTION:If you reset the statistics and create the report, 
there is no way to retrieve the old statistical val-
ues.
9. Press Enter. 
						

							184 Administering [email protected]/DOS
10. To view the report, press Alt+V.
The report appears on your screen. If the report is too wide for your 
screen, Amanda eliminates the columns that do not fit. These columns 
are in the report but not on the screen.
11. Use Page Up, Page Down, Up Arrow, and Down Arrow to view addi-
tional rows of the report. 
12. To return to the Reports screen to adjust the columns or save the report 
definition as a template, press Esc.
To change the width of a column:
 As you type a number in the field to create a report, type a colon and 
then the new width of the column.
For example, 2:50 makes the second column 50 characters wide.
To save the report definition as a template:
1. From the Reports screen, press Alt+S. 
The Save As dialog box appears.
2. Type the name for the report template (for example, USERINFO) then 
press Enter.
Creating Reports from Templates
You can create a report from an existing template. First you load the 
template then generate the report. You specify what mailboxes to use for the 
report and whether statistical fields should be reset to zero. For example, if 
you reset these fields, Amanda starts counting messages from zero instead of 
the current message total.
To create a report from an existing template:
1. Access the Reports screen. (From the Main screen, press Alt+R and 
enter the password.)
2. Press Alt+L to load a report. 
The Load Which Report dialog box appears. 
						

							Chapter 8: Generating Reports 185
3. Select a report template:
a. Press F2 to see a list of the report templates that have been 
saved.
b. Use Up Arrow and Down Arrow to select a report (the name 
shows the .RPT extension).
c. Then press Enter.
d. The name of the selected report appears in the Load Which Re-
port dialog box.
N
OTE:You can type the name of a report template that 
has been saved directly into the Load Which Re-
port dialog box. You don’t need to type the RPT 
extension.
e. Press Enter again.
The name of the selected report appears in the Load Which Report 
dialog box.
4. Press Alt+R to run the report.
A mailbox range dialog box appears.
5. Type the first mailbox to be included in the report in the First Mailbox 
text box then press Enter.
6. Type the last mailbox to be included in the report in the Last Mailbox 
text box then press Enter.
N
OTE:To include all mailboxes, leave both the First Mailbox 
and Last Mailbox fields blank.
7. (Optional.) To reset the statistics for these mailboxes, press the spacebar 
to toggle the Reset Statistics When Done? field from NO to YES.
For example, the number of calls would return to zero and the Statistics 
Started field would contain the current date and time.
C
AUTION:If you reset the statistics and create the report, 
there is no way to retrieve the old statistical val-
ues.
While Amanda runs the report, mailbox numbers appear in the bottom 
left of the range dialog box. When Amanda completes the report, the 
dialog box disappears, and you return to the Reports screen. 
						

							186 Administering [email protected]/DOS
8. To view the report, press Alt+V.
The report appears on your screen. If the report is too wide for your 
screen, Amanda eliminates the columns that do not fit. These columns 
are in the report but not on the screen.
9. Use Page Up, Page Down, Up Arrow, and Down Arrow to view addi-
tional rows of the report. 
Printing Reports
Printed reports can have a variety of uses. You can post the results, make 
copies for a meeting, or file them for later reference. If you are running 
Amanda as a standalone system, you use the Report screen to print reports 
from a printer attached to Amanda. 
To print the report:
 From the Reports screen, press Alt+P for Print. 
N
OTE:To print reports, the configuration option lpt_port must be 
set correctly (by default, it is set to 1). The printer must also 
be online and have paper.
Saving Reports as Files
Saving a report as a text file allows you to use that file in a word processor, 
spread sheet, database, or file comparison application.
To save the report as a file:
1. From the Reports screen, press Alt+F.
The Copy Report To dialog box appears.
2. Type the name of a file in which to store the report template. 
Report names can be up to 8 letters long and consist of the letters A to Z 
and the digits 0 to 9. Report names are not case sensitive. “LISTING”, 
“Listing”, and “listing” all refer to the same file. 
						

							Chapter 8: Generating Reports 187
Amanda stores the report as text in the C:\AMANDA directory unless 
you specify the path to another directory. Amanda adds no extension to 
the file name (unless you provided one). 
The file is a text file with the numbers in each row separated by a series 
of spaces. The rows are separated by carriage return/linefeeds.
For example, you might copy the report to a diskette:
A:\REPORT496.TXT
If you decide to use the saved report in another application, do not run that 
application on the Amanda computer. Use DOS to copy your report to a 
floppy disk. Import or read the report on another computer. (Use floppy 
disks that are preformatted for PC use.) 
						

							188 Administering [email protected]/DOS 
						

							Chapter 9:
Using the Administrator Mailbox
Administering Amanda by Telephone
You, as system administrator, have a System Administrator mailbox (999) in 
addition to your personal mailbox. You access it by telephone, from the 
Users screen on the computer, or via Amanda Messenger.
You log into Amanda using the System Administrator mailbox to perform 
the following duties:
 Record system-wide announcements
 Record busy hold music
 Create system-wide mailing lists
 Lock, unlock, and reset mailboxes
 Listen to system status information
When you dial Amanda’s extension and identify yourself as this mailbox, 
your top level menu has one additional choice (
  ) for System 
Administration. The System Administration menu is as follows:
   to record the system announcement
   to delete the system announcement
   to record the busy-hold music
   to manage users
   to review system status
   to return to the previous menu 
						

							190 Administering [email protected]/DOS
Managing System Announcements
The system announcement gives out system-wide information. When 
recorded, it is played automatically to users when they log on to their 
mailboxes. A user can interrupt the announcement by pressing any DTMF 
digit, but the announcement plays every time that user logs on until he hears 
it once in its entirety.
After any recording:
To record a system announcement:
  
  +      +     +  make your recording  + 
When you see this symbol in this chapter, use one 
of the methods of logging into Amanda and identi-
fying yourself. See Using [email protected]/
DOS Telephone Features for more information.
To D i a l
Review the recording
Rerecord
Add to the end of the recording
Cancel the recording
Save the recording