Amanda Work Group Administrations 7 Xx Instructions Manual

							Chapter 6: Notifying Users 131
To change a notification record’s Variable field:
1. From the Mailbox window, select the mailbox whose record is to be 
disabled. 
2. Do one of the following:
 Click Notify   on the toolbar.
 On the Mailbox menu, click Notify.
The Notify window appears.
3. Select a notification record from the Notification Records list box.
4. Type the new number in the Variable text box.
To see the Method field:
a. Click View Template….
b. Click Cancel to return to the Notify window.
5. On the Mailbox menu, click Save… then Yes. 
Changing the Notification Variable by Telephone
Users can change their notification variables (which are usually pager 
numbers) over the telephone using the following procedure.
To change the contents of the Variable field:
1. Dial Amanda’s extension and identify yourself.
2. Press   to change Options.
3. Press   to change the notification variable. (This is a silent option.)
4. Amanda says, “Enter the number of the notification record to change.”
5. Press  –  for notification records 1 through 9 or    for notifica-
tion record number 10.
6. Amanda says, “Enter your phone number. Finish by pressing  .” 
						

							132 Administering [email protected]/DOS
7. Enter the new Variable (usually a pager number), followed by a  .
8. Amanda says, “Changed” and returns to the Options Menu.
To exit without changing a notification record, press   at steps 4 or 6.
N
OTE:To be changed, the notification record must be active and 
currently contain a value in its Variable field. 
Using the Notify Screen
If you are running Amanda as a standalone system, you manage notification 
records using the Notify screen.
The Notify Screen
SaveTemplates Esc/EXIT  PgDn/NEXT  PgUp/PREVNotify
Mailbox: Comment: Security Code:
Extension:
Directory Name 1: Directory Name 2:










Enabled M T W T F S S From To Notify After Continue Every Max Times
   NO YYYYYYY 00:00 23:59     0 min        60 min         1
Title: Type:  NORMALVa r i a b l e :
Method: 
						

							Chapter 6: Notifying Users 133
The Notify screen displays a menu bar, user information, a list of the 
notification records for the current mailbox, and the fields for the selected 
notification record. 
Menu barThe rectangle at the top of the screen. The left side 
displays menu commands that you can access by 
pressing Alt plus the first letter of the selection. For 
example, pressing Alt+S saves a new or modified 
notification record. The right side lists keys on the 
keyboard and the actions they perform. For exam-
ple, pressing Esc allows you to exit the Notify 
screen and return to the Users screen.
User InformationJust below the menu bar. The fields are a copy of 
the user information from the Users screen. They 
identify the mailbox.
Notification 
Records ListIn the middle of the screen. It displays a one-line 
description of each enabled notification record. 
The description contains the template’s title, the 
days and times for notification, the delay between 
receiving the message and performing the first no-
tification, and the delay between the first and sub-
sequent notifications. There are ten records 
available for each mailbox. To select a record from 
the list, press Page Up and Page Down. 
Selected Record’s 
FieldsAt the bottom of the screen. It displays the fields 
for the notification record selected from the Notifi-
cation Records List. Use this area to change notifi-
cation records and/or the templates on which they 
are based. To move from field to field, press Enter, 
Tab and Shift+Tab, or Up Arrow and Down Ar-
row. 
						

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Creating a Notification Record and a 
Notification Template
Your first notification record is created at the same time as your first 
notification template. Any time that you need a new template, you create it 
and a record simultaneously.
To create a new notification record (and a notification template):
1. From the Users screen, type the number for the mailbox in the Mailbox 
field, then press Enter.
2. Press Alt+N to access the Notify Screen.
(If the mailbox has not yet been created and saved, Amanda does not 
allow you to access the Notify screen for that mailbox. If this is a new 
mailbox, save it before pressing Alt+N.)
The first record in the Notification Records List is selected (whether 
enabled or disabled). The cursor is positioned at the Enabled field (near 
the bottom of the screen) so that you can change this record.
3. To create a new record and a new template, you usually select a  record. If the current notification record is not , press 
Page Down until one is selected.
4. After selecting the appropriate record from the list, fill in the fields at the 
bottom of the screen. To move from field to field, press Enter, Tab and 
Shift+Tab, or Up Arrow and Down Arrow.
a. At the Enabled field, press the spacebar to change NO to YES.
b. The fields for the days of the week are MTWTFSS (which stand 
for Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, 
and Sunday). By default, each letter has a Y beneath it. This 
means that the notification record will be used everyday of the 
week. To stop it from being used on a particular day, move to 
the field for that day and press the spacebar to change the Y to 
N.
c. In the From field, type the starting time for this notification 
record in the 24-hour format.
d. In the To field, type the ending time for this notification record. 
						

							Chapter 6: Notifying Users 135
e. In the Notify After field, type the number of minutes Amanda 
should wait before performing this notification record after the 
reason for notification (for example, the arrival of a message) 
occurs.
For example, if the user usually checks his messages every hour, 
you can tell Amanda to notify him about messages an hour after 
they arrive. Then the notification occurs only if he fails to check for 
them himself.
f. In the Continue Every field, type the number of minutes Aman-
da should wait between notification attempts. 
For example, you might notify the user every 15 minutes after the 
first notification until he finally gets the message. 
g. In the Max Times field, type the number of times Amanda 
should perform this notification. 
For example, you might stop notification after 10 attempts. A zero 
means unlimited notification attempts, but The Amanda Company 
does not recommend using zero as a setting for this field. 
h. In the Title field, type a brief description of what this notifica-
tion does (for example, Pager, Message Light On, or Home 
Number). It is best to use a unique description.
i. In the Type field, press F2; then use Up Arrow and Down Ar-
row to select a type of notification:
NORMALIndicates that the user has new messages. Normal 
notification templates turn on message lights, page 
users, call them at home, and so forth. (Normal notifi-
cation records handle both urgent and non-urgent 
messages—unless you define an urgent notification 
record.)
RELAYPages the user and relays a telephone number that has 
been input by the caller. 
If a caller presses the # sign while listening to the 
mailbox’s greeting, Amanda asks for a telephone 
number and saves it in the %R token. To relay the 
number, the %R or P(R) token must appear in the 
Method field of the notification record. 
						

							136 Administering [email protected]/DOS
PICKUPIndicates that the user has picked up (listened to) all 
the new messages. It usually turns off a message light.
DISKIndicates that Amanda is low on disk space. This type 
of notification template is available only for mailbox 
999, the administrator mailbox. If you select Disk 
Low as the notification type from any other mailbox, 
Amanda displays an error message.
URGENTIndicates that the user has a new and urgent message. 
Urgent notification templates usually page users or 
call them at their current location. Once you create an 
urgent notification record for a mailbox, Amanda exe-
cutes normal notification records only for non-urgent 
messages. That means you need an urgent notification 
record to turn on the message light for that mailbox.
Press Enter to return to the Notify screen.
j. In the Method field, type the tokens that perform the appropriate 
notification action.
See “Examples of Notification Methods” on page 143 and, for more 
information about the Token Programming Language, see Installing 
[email protected]/DOS.
k. Use the Variable field only if the Method field contains the to-
ken %V. If so, type the telephone number that Amanda will sub-
stitute for %V when she executes this notification record. Press 
Enter.
5. To save the new notification record:
a. Press Alt+S. 
Because this is a new record that is not defined by a template, you 
are prompted:
Add new Template? [NY]
b. Press Y to create a new template or N to cancel.
6. Press Esc to return to the Users screen. 
						

							Chapter 6: Notifying Users 137
Creating a Notification Record from an Existing 
Template
Creating a record from an existing template means that most of the work is 
done for you. You supply only the Variable field (if %V is used in the 
Method field) and enable the record. Otherwise, you are really creating both 
a new template and a new record simultaneously. See “Creating a 
Notification Record and a Notification Template” on page 121.
N
OTE:If an enabled record’s Method field contains %V, the Vari-
able field must contain a number.
To create a notification record from an existing template:
1. From the Users screen, type the number for the mailbox in the Mailbox 
field, then press Enter.
2. Press Alt+N.
3. Press Page Down until a  record is selected from the Notifi-
cation Records List.
4. Press Alt+T.
A list of templates appears.
5. Press Up Arrow and Down Arrow until you find the template you want 
to use, then press Enter.
The information from the template is copied to the Notify screen. The 
contents of the Enabled and Variable fields is not part of the template 
and not copied to the screen.
6. Press the spacebar to change the Enabled field from NO to YES.
7. If %V appears in the Method field, type a value for the Variable field 
(usually a telephone or pager number).
8. Press Alt+S to save this notification record as part of the current mail-
box. 
						

							138 Administering [email protected]/DOS
If you changed only the Enabled and Variable fields, Amanda does 
not create or update a template.
You are prompted:
OVERWRITE Notification record? [NY]
Press Y to change the current notification record or press N to cancel.
Modifying Templates
Modifying a notification template changes every record based on that 
template. To modify a template, you must select a record that is based on that 
template. 
To modify an existing notification template:
1. From the Users screen, type the number for the mailbox in the Mailbox 
field, then press Enter.
2. Press Alt+N.
(If the mailbox has not yet been created and saved, Amanda does not 
allow you to access the Notify screen for that mailbox. If this is a new 
mailbox, save it before pressing Alt+N.)
The first notification record in the Notification Records List is selected 
(whether enabled or disabled). The cursor is positioned at the Enabled 
field so that you can edit this record.
3. Press Page Down until you select the record (based on the template to be 
changed) from the Notification Records List.
(The template’s title is the first piece of information about the record in 
the Notification Records list box—unless the record is disabled. As you 
select the record, the template’s title appears in the Title field at the bot-
tom of the screen as well.)
4. Change the appropriate fields at the bottom of the screen. To move from 
field to field, press Enter, Tab and Shift+Tab, or Up Arrow and Down 
Arrow. 
						

							Chapter 6: Notifying Users 139
The Enabled field and the Variable field are record fields only. Change 
them if you need to. For example, if you add a %V to the Method field, 
this record must have a value (such as a pager number) in the Variable 
field. You can save changes to this record and to its template at the same 
time.
See “Notification Record Fields” on page 140 for details.
5. To save your changes to the notification record, press Alt+S. 
If you changed only the Enabled and Variable fields, Amanda does 
not create or update a template.
You are prompted:
OVERWRITE Notification record? [NY]
Press Y to change the current notification record or press N to cancel.
If you changed a template field, you are prompted:
Cancel, Replace Template or Add New Template? 
[CRA]
Do one of the following:
 Press C to cancel this record.
 Press R to replace the existing template. This changes the existing 
template and all the notification records (regardless of the mailbox) 
that use the template.
 Press A to create a new template. This makes a new template avail-
able for use with other mailboxes. So far only the current mailbox 
has a notification record that uses it.
C
AUTION:Pressing R changes all the notification records that 
use that template (regardless of their mailboxes) 
						

							140 Administering [email protected]/DOS
.
Notification Record Fields
Field NameDescription
EnabledDetermines whether a specific notification record is 
active. To toggle between YES and NO, press the 
spacebar.
MTWTFSSStands for Monday, Tuesday, Wednesday, Thurs-
day, Friday, Saturday, and Sunday. Amanda per-
forms notification on the specified days of the week. 
To toggle between Y and N, press the spacebar.
From and ToDefines the starting and ending times for notifica-
tion of each day specified using a 24-hour format 
(00:00 to 23:59). For example, 5:30 
P.M. is 17:30. 
(The From field must always be less than the To 
field.)
Notify AfterDefines the number of minutes Amanda waits be-
fore performing notification after the reason for no-
tification (for example, the arrival of a message) 
occurs. Range is 0 to 9999.
Continue
EverySpecifies how many minutes Amanda waits be-
tween attempts—if she makes more than one at-
tempt. Range is 0 to 9999.
Max TimesThe number of times Amanda should perform this 
notification successfully. The range is 0 to 255. The 
default is 1. If the value is 0, Amanda continues un-
til the user has played every new message.
N
OTE:Successful is defined by Amanda com-
pletely performing each action given in the 
Method field (defined below).
Title A comment field that should remind you what each 
notification template does (for example, Message 
Light On and Message Light Off).