3Com Nbx 100 And Ss3 Nbx Administration Guide
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Managing Dial Plan Pretranslators71 Removing a Dial Plan TableThis section describes how to remove a dial plan table. Note that you mustnot remove any of the predefined tables (Internal, Incoming, or Least Cost). CAUTION: You cannot remove a dial plan table if a device is using it. To remove the table, you must first remove all devices from the Devices Using Table list. To remove a dial plan table: 1In the NBX NetSet – Main Menu window, click Dial Plan. The Dial Plan window appears, displaying the Operations tab (Figure 3 ). 2Click the Ta b l e s tab (Figure 14 .) 3Select the table you want to remove. 4Click Remove. A dialog box prompts you to confirm the removal. 5Click Ye s. Managing Dial Plan PretranslatorsPretranslators are tables in the dial plan configuration file. Each entry in a pretranslator table contains a string of one or more digits that are compared to incoming or outgoing digits. When the digits match an entry in the table, the NBX system performs the associated pretranslator operations. For more information, see: ■Identifying Devices Using Pretranslators ■Identifying Devices Using Pretranslators for CLI ■Removing a Pretranslator from the Dial Plan Identifying Devices Using PretranslatorsTo view a list of devices and their associated pretranslators, or to associate a pretranslator with a specific device: 1In the NBX NetSet – Main Menu window, click Dial Plan. 2Click the Pretranslators tab (Figure 16 ).
72CHAPTER 2: DIAL PLAN Figure 16 Pretranslators Tab 3Select a pretranslator, or (none) for devices that have no pretranslator. 4Click Devices Using. The Devices Using Pretranslator dialog box appears (Figure 17 ). If you selected (none) in step 3, you see a list of devices that do not use a pretranslator. Table 13 describes each field. The fields are the same for the Devices Using Pretranlator for CLI dialog box. Figure 17 Devices Using Pretranslator Dialog Box 5To move a device to the Devices Using Pretranslator list, select it in the Devices Not Using Pretranslator list and click . Then 6Click Close.
Managing Dial Plan Pretranslators73 To enable a specific pretranslator, update the dial plan. See “Importing and Exporting Dial Plan Configuration Files” earlier in this chapter. Identifying Devices Using Pretranslators for CLITo view a list of devices that use a particular pretranslator to present Calling Line ID (CLI) information on outgoing calls: 1In the NBX NetSet – Main Menu window, click Dial Plan. 2Click the Pretranslators tab (Figure 16 ) and select a pretranslator from the scroll list. For a list of devices that have no pretranslator, select (none). 3Click Devices Using Pretranslator for CLI. The Devices Using Pretranslator for CLI dialog box appears (Figure 18 ). If you selected (none) in step 3, you see a list of devices that do not use a pretranslator for Calling Line ID. 4To move a device to the Devices Using Pretranslator list, select it and click . Then click Close. See Table 13 for field descriptions. Figure 18 Devices Using Pretranslator for CLI Dialog Box Table 13 Pretranslator Fields FieldPurpose Pretranslator IDThe identification number of the pretranslator as specified in the dial plan. Pretranslator NameThe name of the pretranslator as specified in the dial plan. Devices Using PretranslatorDevices currently using the pretranslator. Devices Not Using PretranslatorDevices not using the pretranslator.
74CHAPTER 2: DIAL PLAN Removing a Pretranslator from the Dial PlanTo remove a pretranslator: 1In the NBX NetSet – Main Menu window, click Dial Plan. 2Click the Pretranslators tab (Figure 16 ). 3Select a pretranslator from the scroll list. 4Click Remove. CAUTION:You cannot remove a pretranslator if any device is currently using it. If you want to remove the pretranslator, you must first remove all devices from the Devices Using Pretranslator list. Configuring the Dial Plan for the 4ESS Protocol (T1)The 4ESS protocol, used on T1 Digital Line Cards that are configured for PRI operation, requires specific configuration entries in the NBX system dial plan. If you purchase the 4ESS protocol and SDN (Software Defined Network) service from your long-distance carrier, you must make dial plan changes similar to those outlined in “Configuring the Dial Plan for Software-Defined Network Calls” later in this section. If you want to make long distance calls or international long distance calls using the 4ESS protocol, you must make dial plan changes similar to those outlined in “Configuring the Dial Plan for North American Long Distance” and “Configuring the Dial Plan for International Long Distance” later in this section. Configuring the Dial Plan for Software-Defined Network Calls In the NBX system dial plan, if you are using the 4ESS protocol and you want to make SDN calls, you must configure a unique route to use for SDN calls and include the letters SDN at the beginning of the dial string. Example: The dial plan entry shown in Figure 19 adds the characters SDN (must be capital letters) before the long-distance dialed digits. This example assumes that route 4 is used for SDN calls. Figure 19 Dial Plan Entries for SDN / Route Entry OperID Operation Value / ----- ----- ------ --------- ----- DestinationRouteOperation Create 4 1 1 prepend SDN
Configuring the Dial Plan for the 4ESS Protocol (T1)75 Configuring the Dial Plan for North American Long Distance In the NBX system dial plan, if you are using the 4ESS protocol and you want to make long-distance calls, you must remove from the dial string any digits that are dialed by users to access the long-distance service. For example, if users normally dial 9 and then 1 to obtain a long-distance dial tone, and then dial a 10-digit number, the dial plan must remove the 9 and the 1 and present only the 10-digit number to the long-distance carrier. Otherwise, the 4ESS protocol rejects the call. Example: If you use route 1 in the dial plan for Long Distance, and users must dial 91 to make a long-distance call, the dial plan entries shown in Figure 20 remove the first two digits (91) and submit the remaining 10 digits to the long-distance carrier. Figure 20 Dial Plan Entries for North American Long Distance Configuring the Dial Plan for International Long Distance In the NBX system dial plan, if you are using the 4ESS protocol and you want to make international long-distance calls, you must remove from the dial string the digits 9011 that are dialed by users to access the international long-distance service. For example, if the user dials the string 9-011-44-1234-567890, the dial plan must remove the 9011 before passing the dialed digits to the long-distance carrier or the 4ESS protocol rejects the call. See Figure 21 . Figure 21 Dial Plan Entries for International Long Distance Table Create 1 Internal 4 Digit Extensions / ID Entry Digits Min Max Class Prio Route / -- ----- ------ --- --- ------------ ---- ----- TableEntry Create 1 2 91 12 12 LongDistance 0 1 / Route Entry OperID Operation Value / ----- ----- ------ --------- ----- DestinationRouteOperation Create 1 1 1 stripLead 2 Table Create 1 Internal 4 Digit Extensions / ID Entry Digits Min Max Class Prio Route / -- ----- ------ --- --- ------------ ---- ----- TableEntry Create 1 3 9011 12 64 International 0 1 / Route Entry OperID Operation Value / ----- ----- ------ --------- ----- DestinationRouteOperation Create 3 2 1 stripLead 4
76CHAPTER 2: DIAL PLAN Overview of Voice Profile for Internet MailWith Voice Profile for Internet Mail (VPIM), users on one NBX system can send voice mail to a user on another NBX or VPIM-compliant system. To send a voice mail message to a user on another VPIM-compliant system, an NBX user first composes the voice mail message, using the commands in the user’s voice mailbox. Depending on how the system’s dial plan is configured, the user can specify the destination in two ways: ■If the dial plan is configured for site codes, the user specifies the destination site code followed by the star key (*) and the extension of the person for whom the voice mail message is intended. ■If the dial plan is configured without site codes, the user specifies the extension of the person for whom the message is intended. This is easier, but requires that each site use a unique extension range for telephones. ■A user who knows the IP address of a VPIM-compliant voice mail system and the extension of a person who uses that system can compose a voice mail message and then send it using these steps: ■Dial the IP address, pressing the * key after each field in the address, including the last field. ■Dial the extension of the person followed by #. The system administrator configures the dial plan and decides whether to use site codes or unique extension ranges. Configuring the Dial Plan for VPIMTo fully define a VPIM connection between two NBX systems, you must create entries in the dial plan for the following items: ■The digit sequence that a telephone user must dial to access the VPIM connection ■The route number that is used to access the other NBX system ■The extension list to which the VPIM route belongs ■The operations that must be performed on the dialed digits in order to create the appropriate outgoing digit sequence
Configuring the Dial Plan for VPIM77 Figure 22 contains sample lines which, when added to an existing dial plan, implement VPIM connections to two other NBX systems, one in Atlanta and one in Dallas. Table 14 explains each entry. Figure 22 Dial Plan with VPIM Implementation Commands Table Create 1 Internal Extensions / Id Entry Digits Min Max Class Prio Route / -- ----- ----------- --- --- ------------- ---- ----- TableEntry Create 1 45 V82 5 5 WAN 0 532 TableEntry Create 1 46 V83 6 6 WAN 0 533 / Route Description / ----- ----------- DestinationRoute Create 532 Atlanta VPIM Connection DestinationRoute Create 533 Dallas VPIM Connection / Route Entry DestinationExtension / ----- ----- -------------------- DestinationRouteEntry Create 532 1 *0003 DestinationRouteEntry Create 533 1 *0003 / Route Entry OperId Operation Value / ----- ----- ------ --------- ----- DestinationRouteOperation Create 532 1 1 stripLead 3 DestinationRouteOperation Create 532 1 2 prepend 10*234*101*222* DestinationRouteOperation Create 533 1 1 stripLead 3 DestinationRouteOperation Create 533 1 2 prepend 10*234*101*100* Ta b l e 1 4 Explanation of Entries in Figure 22 FieldPurpose Table Create 1 Internal Extensions This command is already present in all default dial plans, and is included here as a reference point for subsequent commands. TableEntry Create 1 45 V82 5 5 WAN 0 532 TableEntry Create 1 45This portion of the command creates entry 45 in dial plan table 1 (the Internal Extensions table). The choice of 45 as the entry number depends on how many entries exist in table 1. This example assumes that the highest number assigned to a previously existing entry was 44.
78CHAPTER 2: DIAL PLAN V82 (Digits column)The letter V (required, and must be a capital letter) indicates that this is a VPIM connection, and the 82 indicates that the user must dial 82 to access the VPIM connection and then dial the extension the user wants to reach. You can select any number of digits for a site code. The selected number must not conflict with other dial plan entries. This example assumes that 82 is not used in any other way in the dial plan. Long digit sequences can annoy telephone users and create the opportunity for dialing errors. Min (5) Max (5)Indicates that the total digit sequence dialed by the user is 5 digits. The first two digits are the site code (82 in this example) and the remaining 3 digits are the destination extension. Class (WAN)Indicates that this call is classified as WAN. All VPIM calls have this classification. Priority (0)This field is unused by the dial plan; the default value is zero (0). Route (532)In this example, the VPIM connection to the other NBX system uses route 532. The route number must be unique in the dial plan and in the range of 1–32768. DestinationRoute Create 532 Atlanta VPIM Connection This command creates route number 532 and gives it the name Atlanta VPIM Connection. DestinationRouteEntry Create 532 1 *0003 This command (mandatory for all VPIM routes) assigns route 532 to the extension list *0003. DestinationRouteOperation Create 532 1 1 stripLead 3 For DestinationRoute 532, entry 1, this command creates operation 1, which removes the first three digits, including the letter V, from the digit string, leaving only the extension that the user dialed. DestinationRouteOperation Create 532 1 2 prepend 10*234*101*222* For DestinationRoute 532, entry 1, this command creates operation 2, which places the string 10*234*101*222* in front of the extension. This string represents the IP address of the target NBX system. You must use the star character (*) to separate the fields within the IP address and to separate the IP address from the extension field. Ta b l e 1 4 Explanation of Entries in Figure 22 (continued) FieldPurpose
Configuring VPIM Parameters Using the NBX NetSet Utility79 Configuring VPIM Parameters Using the NBX NetSet UtilityUsing the NBX NetSet utility, you can configure several VPIM control parameters, check the status of the VPIM queues, and obtain statistics on recent VPIM activity. VPIM Control ParametersTo set the VPIM control parameters: 1In the NBX NetSet - Main Menu window, click NBX Messaging. 2Click the VPIM tab. See Figure 23 . Table 15 describes the fields. Figure 23 VPIM Tab Table 15 VPIM Tab Fields FieldPurpose Max message sizeControls the size of incoming messages from other sites. If a message is larger than the specified value, the NBX system rejects it. The default value represents a voice mail message approximately 4 to 5 minutes in length. Default: 3000 Kbytes
80CHAPTER 2: DIAL PLAN Operations ManagementTo manage outgoing voice mail messages, click Queue Management. The Operations Management dialog box (Figure 24 ) appears. See Table 16. Figure 24 Operations Management Dialog Box Time between send attempts (minutes)For outgoing messages, the NBX system may not be able to contact the target system on the first attempt. If so, the NBX system attempts to contact the target system later. To change the time between attempts, change this number. Default: 15 minutes Minimum: 1 minute Maximum: 60 minutes Max number of send attemptsSpecifies the number of times (Default: 4) that the NBX system tries to connect to the target system. After the specified number of send attempts, the message is returned to the sender’s voice mailbox with a notice that the message could not be sent. Table 15 VPIM Tab Fields (continued) FieldPurpose