3Com Nbx 100 And Ss3 Nbx Administration Guide
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Managing Extensions61 To modify extensions: 1Read the Caution on the previous page. Then, on the Operations tab of the Dial Plan window (Figure 3 ), click Modify Extensions. The Modify Extensions dialog box appears (Figure 10 ). Figure 10 Modify Extensions Dialog Box 2In the extensions list, select the extensions that you want to modify. Use Shift-click to select a block of extensions or Ctrl-click to select several extensions at different locations in the list. 3Select an operation from the Operation pull-down list. Table 10 lists and describes the operations. 4Make the appropriate entry in the text box to the right of the Operation list. The system uses this number in conjunction with the operation that you selected in step 3. For examples, see “Changing Extensions” below. 5Click Apply. If the requested change creates a duplicate extension or an extension of zero length, the change is discarded. 6Click OK to enable your changes and exit the dialog box. Table 10 Modify Extension Operations OperationPurpose Change ExtensionModifies the first selected extension. Change Extension applies to only one extension at a time. If you select multiple extensions, the NBX system changes only the first extension that you selected.
62CHAPTER 2: DIAL PLAN Changing Extensions You can perform several operations through the Modify Extensions dialog box (Table 10 ). This section describes several examples. Example: If you select Change Extension from the Operation list, the system replaces the selected extension with the number you type in the text box. Example: If you select Strip Leading Digits from the Operation list, and type the number 2 in the text box, the system strips (removes) two digits from the beginning of the extension. Example: If you select extensions 1000 through 1009 and select Strip Tr a i l i n g D i g i t s from the Operation list, the system does not make any change, because the result is a series of identical numbers (all 100). Managing Extension ListsAn extension list contains NBX extension numbers that are assigned and dedicated to specific dial tone facilities or to specific NBX applications (such as voice mail, Auto Attendant, and so on), or both. You can add an extension list to define a subset of devices such as fax machines. Extension lists are typically numbered upward starting at *0001 in either a 3-digit or 4-digit plan. By convention, the extension list number is preceded by an asterisk. See Table 11 for a description of the standard extension lists. CAUTION: Extension lists must not overlap. PrependPrepends the digits in front of all selected extensions. AppendAppends the digits to the end of all selected extensions. Strip Leading DigitsStrips (removes) the specified number of digits from the beginning of all selected extensions. Strip Trailing DigitsStrips (removes) the specified number of digits from the end of all selected extensions. Table 10 Modify Extension Operations (continued) OperationPurpose
Managing Extension Lists63 Within an extension list, you can assign a priority to each extension. When the system accesses an extension list, it tries to use the highest priority extension first. The highest priority is 1 and the lowest is 99. For example, If the extension list contains extensions that are assigned to T1 channels, you can assign unique priorities to each of the extensions. If you instruct the system to place an outgoing call using the T1 line, it attempts to use the highest priority extension/channel first. If the first is unavailable, it tries the next highest priority extension/channel, and so on. Table 11 Extension Lists Extension List IDDescription *0001Contains extension numbers assigned to Line Card ports, for example, TLIM ports. Routes 1 and 2 use this list. *0002Contains extension numbers assigned to Digital Line Card ports. Routes 1 and 2 use this list. *0003Contains extension numbers assigned to voice mail. ■SuperStack 3 NBX: 6400–6499 (See Note 1) ■NBX 100: 651-662 (See Note 2) Route 3 uses this list. *0004Contains the extension for the attendant (that is, the person who monitors incoming calls). The system automatically assigns to this list the lowest extension found during Auto Discovery. Route 4 uses this list. *0005Contains extension numbers assigned to H.323 ports. *0006Contains extension numbers assigned to Virtual Tie Lines. *0008Contains extension numbers assigned to the 8-pool. Note 1: The NBX 100 is shipped with a factory default 3-digit dial plan. If you import any 4-digit plan, you must manually specify any 4-digit extension ranges that are not set by the imported plan. You must also manually change any device extensions so that they fall within the appropriate range. Note 2: The Superstack 3 NBX is shipped with a 4-digit dial plan. If you import any 3-digit plan, you must manually specify any 3-digit extension ranges that are not set by the imported plan. You must also manually change any device extensions so that they fall within the appropriate range.
64CHAPTER 2: DIAL PLAN From the Extensions List tab of the Dial Plan window, you can perform these tasks: ■Adding an Extension List ■Modifying an Extension List ■Removing an Extension List The system restricts access to any specific Analog Line Card port or Digital Line Card port. To directly dial the extension number that is associated with one of these devices, you must have diagnostic privileges. In addition, you cannot dial a prefix to obtain a Digital Line Card port. Adding an E xtension List To add a new extension list: 1From the Dial Plan window (Figure 3 ), click the Extension Lists tab (Figure 11 ). Figure 11 Extension Lists Tab
Managing Extension Lists65 2Click Add. The Add Extension List dialog box appears (Figure 12). Figure 12 Add Extension List Dialog Box 3In the List Extension text box, type the number that you want to assign to the new extension list. Do not select a number that is currently in use by the system as either an extension or as the number of an extension list. You may use the default extension number. 4Type an asterisk preceding the extension number. By convention, the asterisk indicates that the number represents an extension list. 5In the Name text box, type the name that you want to assign to the new extension list. Names can include uppercase and lowercase alphanumeric characters, spaces, underscores, and dashes.
66CHAPTER 2: DIAL PLAN 6If you want calls to cycle through the extensions in the list, check the Cycle Extensions checkbox. Each time the system accesses the extension list, it uses the next extension in the list. Calls effectively progress through the list to balance the load of calls. If Cycle Extensions is not checked, the extension selection always starts from the top of the list. If an extension in the list has a higher priority, the highest priority extension is used regardless of the Cycle Extension setting. 7To move an extension from Extensions not in List to Extensions in List, select the extension and click
Managing Extension Lists67 Modifying an Extension ListTo modify an extension list: 1On the Extension Lists tab (Figure 11 ), select an extension list. 2Click Modify. The Modify Extension List dialog box appears (Figure 13 ). Figure 13 Modify Extension List Dialog Box 3To modify the name of the Extension List, edit the contents of the Name text box. If you change the name of an extension list, you invalidate any aspect of the dial plan that refers to the name. You must change all references to the extension list name in the dial plan configuration file. If you made your changes using an editor (as opposed to modifying the dial plan from within the NBX NetSet utility), you must reimport the dial plan. 4If you want calls to cycle through the extensions in the list, check the Cycle Extensions checkbox. Each time that the system accesses the extension list, it uses the next extension in the list. This arrangement effectively progresses through the list to balance the load of calls. If Cycle Extensions is not checked, the extension selection always starts from the top of the list. 5To add an extension to the Extensions in List scroll list, select it in the Extensions not in List scroll list and click the
68CHAPTER 2: DIAL PLAN 6To remove an extension from the extension list, select it the Extensions in List scroll list and click the >> button. The extension moves to the Extensions not in List scroll list. 7To change the priority of extensions: aSelect the extension from the Extensions in List scroll list. bEnter a priority number in the text box below the list (from a high of 1 through a low of 99). cClick the Change Priority in List button. The new priority appears as the number to the left of the item within square brackets. The default value is 50. When the system accesses an extension list, it attempts to use the highest priority extension first. 8Click OK to enable your changes and exit the dialog box. Removing an Extension ListThe system does not let you remove an extension list that the dial plan is using even if that extension list is empty. You must remove the extension list from the dial plan before you can delete the extension list. To remove an extension list: 1On the Extension Lists tab (Figure 11 ), select the extension list you want to remove. 2Click Remove. A dialog box prompts you to confirm the removal. 3Click Ye s. CAUTION: Do not remove any of the predefined lists (lists 1 through 8). Managing Dial Plan TablesThe NBX system associates a normal dial plan table and a Least Cost Routing table with each device. Devices include, for example, telephones, Analog Line Card ports, or Digital Line Card ports. A telephone that has no table assigned does not have permission to dial. A telephone without an assigned table is flagged in Reports. For details, see “Generating a Dial Plan Report” earlier in this chapter. For more information, see these topics: ■Determining Which Devices Use Dial Plan Tables ■Removing a Dial Plan Table
Managing Dial Plan Tables69 Determining Which Devices Use Dial Plan TablesYou can view or change the devices associated with a particular dial plan: 1In the NBX NetSet – Main Menu window, click Dial Plan. The Dial Plan window appears, displaying the Operations tab (Figure 3 ). 2Click the Ta b l e s tab (Figure 14 ). Figure 14 Ta b l e s Ta b 3From the list, select a dial plan table for which you want to list associated devices. To list devices not assigned to any table, select (none). 4Click Devices Using. The Devices Using Dial Plan dialog box appears (Figure 15 ). For a description of the field definitions, see Table 12 at the end of this section. If you select (none), the Devices That Have No Dial Plan dialog box appears.
70CHAPTER 2: DIAL PLAN Figure 15 Devices Using Dial Plan Dialog Box 5Select Normal to see which devices use table ID 1 (in this example) as the Normal table. 6Click Least Cost to see which devices use table ID 1 (in this example) as the Least Cost table. Each device can use only one normal and one least cost table. 7To move a device to the Devices Using Table list, select it in the Devices Not Using Table list and click . 8Click Close. Table 12 Devices Using Dial Plan Table Fields FieldPurpose Dial Plan Table IDThe identification number of the dial plan table as specified in the dial plan configuration file. Dial Plan Table NameThe name of the dial plan table. Table UsageThe type of table (either Normal or Least Cost). To select a type, click either Normal or Least Cost. Devices Using TableA list of devices using this Normal or Least Cost Routing table. Devices Not Using TableA list of devices not using this Normal or Least Cost Routing table.