3Com Nbx 100 And Ss3 Nbx Administration Guide
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Sample Solutions Using Dial Plan Configuration File Commands131 PreTranslatorOperation Create 1 1 1 stripLead 1 Explanation: For pretranslator table 1, PreTranslatorEntry 1, create the first PreTranslatorOperation. This performs a stripLead operation, removing a single leading digit from the incoming number. Customer Requirement 2.Assume that the telephone company passes 10-digit numbers to the NBX system for each incoming telephone call (for example, numbers in the range 4567-89-3000 through 4567-89-3500). If the system uses 4-digit extensions in the range 2000 through 2500, you can pass an incoming 10-digit number such as 4567-89-3210 to extension 2210 by using two pretranslation operations. The first operation performs a stripLead operation to remove the first 7 digits, leaving 210. The second would perform a prepend to add the digit 2 to the front of the number, creating 2210, which matches an extension within the extension range. These entries in a dial plan configuration file would accomplish the pretranslation: PreTranslator Create 1 10-to-3-digit T1 DID/DDI Pretranslator Explanation: Create pretranslator table 1, called “10-to-3-digit T1 DID/DDI Pretranslator.” PreTranslatorEntry Create 1 1 4567893 Explanation: Creates the first entry in pretranslator table 1. This entry looks for sequence of digits 4567893. This example assumes that all numbers begin with the same 7 digits (4567-89-3) and differ only in the last 3 digits. If this assumption is incorrect, you can add PreTranslatorEntry Create lines to describe all of the possible variations. PreTranslatorOperation Create 1 1 1 stripLead 7 PreTranslatorOperation Create 1 1 2 prepend 2 Explanation: For PreTranslator table 1, PreTranslatorEntry 1, create the first PreTranslatorOperation. This performs a stripLead operation, removing the first seven leading digits from the incoming number. Then create operation 2, which prepends the digit 2 to the remaining 3-digit number. The resulting 4-digit number matches one of the internal extensions in the system.
132CHAPTER 2: DIAL PLAN Customer Requirement 3.Assume that the telephone company assigns a group of 4-digit DID/DDI numbers from 6000 through 6199; however, you want to use internal telephone extensions from 3000 through 3199. Also, you want the number 6111 to connect the caller to an Auto Attendant line for the customer service group. Add these lines to the dial plan configuration file: PreTranslator Create 1 6XXX to 3XXX Translator Explanation: Creates PreTranslator 1, and names it “6XXX to 3XXX Tr a n s l a t o r ” PreTranslatorEntry Create 1 1 6111 Explanation: Creates the first entry in Pretranslator 1. This entry looks for the specific sequence of digits 6111. PreTranslatorOperation Create 1 1 1 replace 5502 Explanation: Creates the first operation associated with PreTranslator 1, PreTranslatorEntry 1. Defines a replace operation that replaces all digits in the incoming sequence (6111) with 5502. In this example, 5502 connects you to the Auto Attendant menu for customer service. PreTranslatorEntry Create 1 2 6 Explanation: Creates, the second entry in Pretranslator 1; this entry looks for any incoming digit string beginning with the number 6. PreTranslatorOperation Create 1 2 1 stripLead 1 Explanation: Creates the first operation associated with PreTranslator 1, PreTranslatorEntry 2. Defines a stripLead operation that removes (strips) the first (leading) digit from the incoming 4-digit sequence. This removes the 6 from the incoming numbers (6000 through 6199) leaving 3-digit numbers from 000 through 199. PreTranslatorOperation Create 1 1 2 prepend 3 Explanation: Creates the second operation associated with PreTranslator 1, PreTranslatorEntry 2. Defines a prepend operation that adds the digit 3 at the beginning of the 3-digit string (created by the previous operation). The incoming numbers from 000 through 199 become numbers from 3000 through 3199. The Incoming dial plan table may already contain this line. If necessary, modify the line to match.
Sample Solutions Using Dial Plan Configuration File Commands133 TableEntry Create 2 4 3 4 4 Internal 0 0 Explanation: In table ID 2 (Incoming dial plan table) entry 4 instructs the system to look for 3 as the first in a sequence of 4 digits (both Min and Max are 4). If the system finds such a sequence, it assigns Internal as the call class. The system does not use the number in the priority column, so it remains 0 (zero). The system directs the call to route 0 (zero), the default route for internal extensions. Customer Requirement 4.Assume that the company is located in New York, and has two long distance telephone carriers: ABC, which provides a low-cost service to four Boston area codes (508, 617, 781, and 978), and DEF, which provides service to the rest of the United States. You want to use one 4-port Analog Line Card, connected to analog trunk lines owned by ABC, for all calls to the Boston area. You want to use the T1 line, which you lease from DEF, for all other long distance calls within the United States. The system users dial 9 to get an outside line, 1 to obtain a long distance carrier, 3 digits to specify the area code, and 7 digits to specify the telephone number. To ensure that long distance calls are handled in the least-cost way you want, you place these entries in the Internal dial plan table. The numbering of the entries assumes that the table has 46 entries before you make any additions. Columns in each table entry are titled: Command, Table Number, Entry Number, Digits, Min, Max, Class, Priority, and Route Number. Add these lines to the dial plan configuration file: TableEntry Create 1 47 91 12 12 LongDistance 0 2 Explanation: Creates, in table ID 1 (the Internal table), entry 47, which directs the system to look for the digits 91 at the beginning of any 12-digit sequence (Min and Max are both 12). If the system detects such a sequence, it assigns LongDistance as the class of service. Because the system software does not use the priority value, the system leaves 0 (zero) as the value, and assigns the call to route 2 (the T1 route). Dial plan entries are searched in sequential order. As soon as dialed digits match a dial plan entry, the dial plan acts on that match without further analysis. So if a previous dial plan entry (entries 1 through 46 in this example) was matched, entry 47 would not be found or used.
134CHAPTER 2: DIAL PLAN TableEntry Create 1 48 91508 12 12 LongDistance 0 1 Explanation: In table ID 1 (the Internal table), creates entry 48, which directs the system to look for the digits 91508 at the beginning of any 12-digit sequence (Min and Max are both 12). If the system detects such a sequence, it assigns LongDistance as the class of service. Because the system software does not use the priority value, the system leaves 0 (zero) as the value, and assigns the call to route 1 (the route that uses the 4-port card). TableEntry Create 1 49 91617 12 12 LongDistance 0 1 Explanation: In table ID 1 (the Internal table), creates entry 49, which directs the system to look for the digits 91617 at the beginning of any 12-digit sequence (Min and Max are both 12). If the system detects such a sequence, it assigns LongDistance as the class of service. Because the system software does not use the priority value, the system leaves 0 (zero) as the value, and assigns the call to route 1 (the route that uses the 4-port card). TableEntry Create 1 50 91781 12 12 LongDistance 0 1 Explanation: In table ID 1 (the Internal table), creates entry 50, which directs the system to look for the digits 91781 at the beginning of any 12-digit sequence (Min and Max are both 12). If the system detects such a sequence, it assigns LongDistance as the class of service. Because the system software does not use the priority value, the system leaves 0 (zero) as the value, and assigns the call to route 1 (the route that uses the 4-port card). TableEntry Create 1 51 91978 7 7 LongDistance 0 1 Explanation: In table ID 1 (the Internal table), creates entry 51, which directs the system to look for the digits 91978 at the beginning of any 12-digit sequence (Min and Max are both 12). If the system detects such a sequence, it assigns LongDistance as the class of service. Because the system software does not use the priority value, the system leaves 0 (zero) as the value, and assigns the call to route 1 (the route that uses the 4-port card).
Sample Solutions Using Dial Plan Configuration File Commands135 In combination, the five lines in the internal table work with these two lines in the Routes section of the dial plan. DestinationRoute Create 1 Boston Low-cost Carrier DestinationRoute Create 2 T1 Line to DEF Telephone Company Explanation: Creates two routes, numbered 1 and 2, with the names “Boston Low-cost Carrier” and “T1 Line to DEF Telephone Company.” DestinationRouteEntry Create 1 1 *0001 DestinationRouteEntry Create 2 1 *0001 Explanation: In route 1, creates entry number 1, which defines extension list *0001 (TLIM extensions) as the destination. Then creates, in route 2, an entry that defines extension list *0002 (Digital Line Card extensions) as the destination. DestinationRouteOperation Create 1 1 1 stripLead 1 DestinationRouteOperation Create 2 1 1 stripLead 1 Explanation: Creates, in route 1, entry 1, operation number 1. This is a stripLead operation, which removes the first digit from the dialed string, then and passes the remaining digits to the carrier. Customer Requirement 5.Assume that you want to transmit Calling Line ID Presentation (CLIP) information on outgoing calls. You use internal telephone extension numbers from 3000 to 3099. There is no DDI/DID, so the T1 or E1 line has only a single number (555-555-1212). All incoming calls are routed by default to the Auto Attendant. Add these lines to the dial plan configuration file: PreTranslator Create 1 CLIP Internal Ext to Single Number Explanation: Create pretranslator table 1 called “CLIP Internal Ext to Single Number.” PreTranslatorEntry Create 1 1 3 Explanation: For pretranslator 1, create entry 1, which applies when the first digit in the sequence is 3. (All internal telephone extensions begin with the number 3.) PreTranslatorOperation Create 1 1 1 replace 555 555 1212 Explanation: For pretranslator 1, entry 1, create operation 1, which replaces the extension number with the string 555 555 1212.
136CHAPTER 2: DIAL PLAN Customer Requirement 6.Assume that you want to use two different long distance carriers at different times of the day, to obtain a cost saving. To select one long distance carrier from 7:30 a.m.) to 3:00 p.m., prepend 1010321 to each call. To select another carrier and obtain a lower rate from 3:00 p.m. until opening business hours the next day, prepend 1010220. This assumes the business is not open on weekends. Add these lines to the dial plan configuration file: TableEntry Create 1 99 91 12 12 LongDistance 0 27 Explanation: In Table 1 (Internal table) entry 99, creates an entry which looks for the digits 91 at the beginning of any 12-digit sequence (since both Min and Max are set to 12). If the system detects such a sequence, it assigns LongDistance as the class of service. Because system software does not use the priority value, the system leaves 0 (zero) as the value, and assigns the call to route 27. If Table 1 already contains an entry with 91 in the digits column, delete it and substitute the above TableEntry Create line. TimedRoute Create 27 28 3PM Switchover Explanation: Create TimedRoute 27, with a default DestinationRoute of 28. Assign the title “3PM Switchover” to TimedRoute 27. TimedRouteEntry Create 27 1 7:30 15:00 .MTWTF. 29 Explanation: For TimedRoute 27, create entry 1, which applies from 7:30 a.m. through 3:00 p.m. Monday through Friday. The route to use is 29. DestinationRouteCreate 29 Open Hours Carrier Explanation: Create DestinationRoute 29, and call it “Open Hours Carrier.” DestinationRouteEntry Create 29 1 *0002 Explanation: For DestinationRoute 29, create entry 1, which uses extension list *0002, the extension list that contains all extensions associated with Digital Line Cards. DestinationRouteOperation Create 29 1 1 stripLead 2 Explanation: For DestinationRoute 29, entry 1, create operation 1, which strips 2 digits (9 and 1) from the beginning of the dialed string.
Sample Solutions Using Dial Plan Configuration File Commands137 DestinationRouteOperation Create 29 1 2 prepend 1010321 Explanation: For DestinationRoute 29, entry 1, create operation 2, which prepends 1010321 to select the long distance carrier to use from 7:30 a.m. Monday through Friday. DestinationRoute Create 28 Carrier After 3pm and Closed Explanation: Create DestinationRoute 28 and call it “Carrier After 3 p.m. and Closed.” DestinationRouteEntry Create 28 1 *0002 Explanation: For DestinationRoute 28, create entry 1, which uses extension list *0002, the extension list that contains all extensions associated with Digital Line Cards. DestinationRouteOperation Create 28 1 1 stripLead 2 Explanation: For DestinationRoute 28, entry 1, create operation 1, which strips 2 digits (9 and 1) from the beginning of the dialed string. DestinationRouteOperation Create 28 1 2 prepend 1010220 Explanation: For DestinationRoute 28, entry 1, create operation 2, which prepends 1010220 to select the other long distance carrier. Route 28 is the default route, so it is used at all other times than those defined for route 29. Example 1 If you make a long distance call at 2:00 p.m. on any Tuesday, the system uses these timed route definitions, and: ■Determines that the date is a valid business date. ■Determines that the time is prior to 3:00 p.m. ■Selects timed route 29. ■Prepends 1010321 to the outgoing call to select the first long distance carrier. Example 2 If you make a long distance call at any time on any Saturday, the system uses these timed route definitions, and: ■Determines that the date is not a valid business date. ■Selects timed route 28. ■Prepends 1010220 to the outgoing call to select the second long distance carrier.
3 DEVICE CONFIGURATION This chapter describes how to configure and manage devices on the NBX system. It covers these topics: ■Adding, Removing, and Modifying Telephones ■Creating and Managing Bridged Extensions ■Creating and Managing Telephone Groups ■Recording and Monitoring Telephone Calls ■Creating and Managing Button Mappings ■Configuring Call Park ■Changing Device IP Settings ■Configuring the NBX 1105 Attendant Console ■Configuring and Managing Analog Line Card Ports ■Connecting and Managing Analog Devices ■Configuring and Managing BRI-ST Digital Line Cards ■Configuring and Managing E1 Digital Line Cards ■Configuring and Managing T1 Digital Line Cards For information about installing the system hardware components, see the NBX Installation Guide.
140CHAPTER 3: DEVICE CONFIGURATION Adding, Removing, and Modifying TelephonesThis section describes how to add, remove, and modify system telephone devices. You can also review the status of each device and configure button mappings for NBX telephones. Adding a New TelephoneYou can configure a new telephone in two ways: using Auto Discovery or manually. ■Auto Discovery method — Auto Discovery is the simplest and most common method of adding a new telephone. When you enable Auto Discovery and then connect a new NBX Business or Basic Telephone to the LAN, several messages pass between the Call Processor and the telephone. The result is that the new telephone receives a default telephone number, which appears on the telephone’s display panel. The telephone receives the next lowest available extension and a default set of properties. For instructions on how to connect a telephone to the LAN, see “Connecting the NBX Business or Basic Telephone” later in this section. ■Manual method — You can disable Auto Discovery and configure telephones manually using the NBX NetSet utility. However, if you have many telephones to configure, manual configuration can be a tedious and error-prone process. For either method of adding a telephone, you must connect the telephone to the network. If you use Auto Discovery, you must enable the Auto Discover Telephones check box before you connect the telephone. If you add a telephone manually, it does not matter whether you connect the telephone before or after you use the NBX NetSet utility to add it. Connecting Power to the Telephone Connect the AC power converter provided with each telephone to the power connection on the underside of the telephone and then connect the other end of the power converter to an AC power outlet. Connecting the NBX Business or Basic Telephone To connect the telephone: 1Connect a Category 5 Ethernet cable to an available hub port or wall jack that is connected to the same subnetwork as the NBX Network Call Processor. 2Connect the other end of the Ethernet cable to the LAN connector on the underside of the telephone, as shown in Figure 44 .