3Com Nbx 100 And Ss3 Nbx Administration Guide

							Changing Device IP Settings181
Changing Device IP 
SettingsIf you are using Standard IP network protocol, you can manually change 
the IP address of telephones, Line Card ports, Attendant Consoles, and 
Analog Terminal Cards. You modify the IP settings of a device if you plan 
to move the device to a different subnetwork than the one on which the 
Call Processor resides. If the new subnetwork is served by a DHCP server, 
the IP address you assign to the device must be outside the address range 
that the DHCP server uses.
See the Help for NBX NetSet System Configuration > System Settings > 
System-Wide for more information on IP network protocols.
To change the IP settings of a telephone:
1Log on to the NBX NetSet utility using the administrator ID and password.
2In the NBX NetSet - Main Menu window, click Device Configuration. The 
Device Configuration Dialog Box appears and the Telephones tab is 
selected by default (Figure 49
).
If you are updating the IP Settings of a different type of device (such as an 
Attendant Console or a Digital Line Card), click the appropriate tab to see 
a list of devices.
3Select the telephone or other device that you want to update and click 
IP Settings. (Figure 59
).
Figure 59     Device Configuration IP Settings Dialog Box 
						

							182CHAPTER 3: DEVICE CONFIGURATION
4Type the new IP values for IP Address, Subnet Mask, and Default Gateway 
address in the text boxes.
5Click OK.
6Unplug the device from the Call Processor subnetwork.
7Connect the device to the new subnetwork as follows:
■Connect a telephone or a single-port Analog Terminal Adapter to a 
port on a switch or hub that is connected to the new subnetwork.
■Plug a card into an NBX chassis that is connected to the new 
subnetwork.
8Reboot the device as follows:
■Remove the power cord from a telephone or a single-port Analog 
Terminal Adapter, and then reconnect it.
■If the device is a card, it reboots automatically when you insert it into 
the new chassis.
When you change IP Settings, all current calls through this device are 
terminated.
9In the NBX NetSet utility, return to the IP Settings dialog box for the 
device.
10Verify that the IP settings that you entered are now reported by the 
device.
CAUTION:If you have configured an NBX telephone for operation on a 
subnetwork other than the Call Processor’s subnetwork, and if you access 
the Modify IP Settings dialog box to verify that the device settings are 
correct, you must exit the dialog box by clicking the Cancel button. If you 
click OK, the NBX system applies the IP settings in the Manually Assigned 
IP Settings text boxes. By default, all of these fields contain 0.0.0.0, and if 
you click OK, all of the IP settings for the telephone are set to 0.0.0.0, 
and the telephone no longer works on the “remote” subnetwork.
Configuring Call 
ParkWhen you park a call, anyone can retrieve it from any other telephone in 
the system by entering the Call Park extension that is associated with that 
call. Example: You need to transfer an incoming caller, but the person 
that you need to reach is not available. You can park the call on any 
unused Call Park extension and then page the person, announcing the 
Call Park extension where the call is parked. The person can then retrieve  
						

							Configuring Call Park183
the parked call from any internal telephone by dialing the Call Park 
extension on which you parked the call.
These are the default system configuration extensions for Call Park:
■SuperStack 3 NBX: 6000 through 6099
The Superstack 3 NBX is shipped with a 4-digit dial plan. If you import 
any 3-digit plan, you must manually specify any 3-digit extension ranges 
that are not set by the imported plan.
■NBX 100: 601 through 609
The NBX 100 is shipped with a factory default 3-digit dial plan. If you 
import any 4-digit plan, you must manually specify any 4-digit extension 
ranges that are not set by the imported plan.
Adding a Call Park
ExtensionTo add a Call Park extension or change the name of a default Call Park 
extension:
1In the NBX NetSet - Main Menu window, click 
Device Configuration. The 
Device Configuration dialog box appears (Figure 49
).
2Click the Call Park tab. The Call Park dialog box appears (Figure 60
).
Figure 60     Call Park Dialog Box 
						

							184CHAPTER 3: DEVICE CONFIGURATION
3Click Add. The Add Call Park dialog box appears (Figure 61).
Figure 61     Add Call Park Dialog Box
4Enter the number of an extension you have previously removed in the 
Extension: field.
5Enter a name for the extension in the Name: field.
6Click OK.
Changing the Name
of a Call Park
ExtensionYou can change the name of any Call Park extension.
To change the name of an extension:
1In the NBX NetSet - Main Menu window, click 
Device Configuration. The 
Device Configuration dialog box appears (Figure 49
).
2Click the Call Park tab. The Call Park dialog box appears (Figure 60
). 
						

							Configuring Call Park185
3Select the extension name that you want to change. Click Modify. The 
Modify Call Park dialog box appears (Figure 62
).
Figure 62     Modify Call Park Dialog Box
4Enter the new name for the Call Park extension in the Name field.
5Click OK.
Removing a Call Park
ExtensionYou can remove a Call Park extension at any time.
To remove a Call Park extension: 
1In the NBX NetSet - Main Menu window, click 
Device Configuration. The 
Device Configuration dialog box appears (Figure 49
).
2Click the Call Park tab. The Call Park dialog box appears (Figure 60
).
3Select the extension that you want to remove.
4Click Remove. You are prompted to confirm that you want to remove this 
extension.
5Click Ye s.
To replace any extension that you remove, see Adding a Call Park 
Extension. 
						

							186CHAPTER 3: DEVICE CONFIGURATION
Configuring the 
NBX 1105 
Attendant ConsoleThe NBX 1105 Attendant Console provides extended button mappings 
and displays the current status of each extension. A receptionist typically 
uses the Attendant Console to connect incoming calls to telephone 
extensions.
Each item in the list of existing Attendant Consoles includes:
■The associated extension number
■The MAC address of the Attendant Console
■The first and last name of the person associated with the extension
■The device name of the Attendant Console
This section describes how to configure the Attendant Console manually. 
Alternatively, you can use Auto Discovery to add and configure the device 
automatically, and then use the manual configuration procedures in this 
section to fine-tune your mappings.
If you autodiscover the Attendant Console, do so after you have 
autodiscovered all telephones, Analog Terminal Adapters, and Analog 
Terminal Cards.
This section covers these topics:
■Adding an Attendant Console
■Modifying an Attendant Console
■Viewing Attendant Console Status
■Removing an Attendant Console
■Configuring Attendant Console Buttons
■Changing Attendant Console IP Settings 
						

							Configuring the NBX 1105 Attendant Console187
Adding an Attendant
ConsoleOn a SuperStack 3 NBX system, you can configure up to 100 Attendant 
Consoles; on an NBX 100 system, you can configure up to 50. For either 
system, you can associated at most 3 Attendant Consoles with any one 
telephone.
To add a new NBX 1105 Attendant Console:
1In the NBX NetSet - Main Menu window, click 
Device Configuration. The 
Device Configuration dialog box appears (Figure 49
).
2Click the Attendant Console tab. The Attendant Console dialog box 
appears (Figure 63
).
Figure 63     Attendant Console Tab
3Click Add. The Add Attendant Console dialog box appears (Figure 64). 
						

							188CHAPTER 3: DEVICE CONFIGURATION
Figure 64     Add Attendant Console Dialog Box
4Fill in the fields for the new Attendant Console, as described in Table 27.
5Click OK. The system adds the new NBX 1105 Attendant Console.
Table 27 Add Attendant Console Fields
FieldPurpose
MAC AddressThe MAC (Media Access Control) address of the Attendant 
Console (appears on the label on the bottom of the device.
Device Name(Optional) A name that identifies this device when it 
appears in lists in the NBX NetSet utility.
Associated TelephoneThe telephone extension to associate with this Attendant 
Console. Each Attendant Console must be associated with 
a single NBX Business Telephone.
Auto-Assign Button 
MappingsBased on what is in the database, maps all existing 
extensions, except for the Associated Telephone, to the 
Access buttons on the Attendant Console. Each extension 
has its own button on the Attendant Console.
The four Feature buttons along the bottom of the 
Attendant Console are mapped, from left to right, to 
Transfer, Transfer to Voice Mail, Park, and Hold.
Auto-Assign Button Mappings works with a new device 
only. After it has been initially configured, changes to the 
mappings must be done manually.
Mapping can be done manually by selecting Device 
Configuration, Attendant Console, Button Mappings. 
						

							Configuring the NBX 1105 Attendant Console189
Modifying an
Attendant ConsoleThis section describes how to modify an existing Attendant Console. You 
can change an Attendant Console’s device number or associated 
telephone. Every Console must be associated with a telephone. To modify 
an existing NBX 1105 Attendant Console:
1In the NBX NetSet - Main Menu window, click 
Device Configuration. The 
Device Configuration dialog box appears (Figure 49
).
2Click the Attendant Console tab. The Attendant Console dialog box 
appears (Figure 63
).
3Select the Attendant Console that you want to modify and click Modify. 
The Modify dialog box appears (Figure 65
).
Figure 65     Modify Attendant Console Dialog Box
4Change the desired fields. Table 28
 describes each field.
Table 28   Modify Attendant Console Status Fields
FieldPurpose
MAC AddressThe MAC (Media Access Control) address of the 
Attendant Console.
Device Name(Optional) A name that identifies this device when it 
appears in lists in the NBX NetSet utility.
Associated TelephoneThe telephone extension associated with this Console. 
						

							190CHAPTER 3: DEVICE CONFIGURATION
5Click Apply to make the changes and then click OK.
Viewing Attendant
Console StatusUse the Status button on the Attendant Console tab to check the status 
of an Attendant Console. You can also reboot it from this tab with the 
Reset Device option.
To view the status of an Attendant Console:
1In the NBX NetSet - Main Menu window, click 
Device Configuration. The 
Device Configuration dialog box appears (Figure 49
).
2Click the Attendant Console tab. The Attendant Console dialog box 
appears (Figure 63
).
3Select the Attendant Console for which you want to view the status and 
click Status. The Device Status dialog box appears (Figure 66
).
Figure 66     Device Status Dialog Box
4View the settings and optionally change the Dialog Refresh, Device 
Refresh, and Reset Device settings. Table 29
 describes each field.
5Click Apply to apply the settings and then click OK.
Table 29 Device Status Fields
FieldPurpose
MAC AddressThe MAC (Media Access Control) address of the 
Attendant Console.