3Com Nbx 100 And Ss3 Nbx Administration Guide
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Adding, Removing, and Modifying Telephones141 Figure 44 Underside of the NBX Telephone (Support Bracket Removed) The underside of the NBX Business or Basic Telephone includes: 1Handset cord (connects to the handset) 2Computer cable (connects to desktop computer) 3Ethernet cable (connects to wall jack) 4Power cord (connects to electric outlet) 5Strain relief tab that prevents the power cord from being disconnected 6Tabs for the telephone support bracket When you initialize the NBX Telephone, the display panel shows several messages. After the initialization is completed, the display panel shows the current system date and time and the telephone’s extension. Connecting a Computer to the NBX Business Telephone The Model 1102 Business Telephone has a two-port hub on the underside. One port is used to connect the telephone to the LAN and the other connects a computer or other Ethernet device to the LAN. The Model 2102 and Model 2102-IR Business Telephones have a two-port Ethernet switch on the underside. One port is used to connect the telephone to the LAN and the other port connects a computer or other Ethernet device to the LAN. 1 2 3 4 56
142CHAPTER 3: DEVICE CONFIGURATION To connect a computer to the hub or switch port on the telephone: ■Use a Category 5 UTP cable with RJ-45 connectors. ■Connect one end of the Category 5 cable to the computer’s Ethernet network interface card (NIC). ■Connect the other end of the cable to the Ethernet hub or switch port on the underside of the telephone. ■The telephone serves as an Ethernet hub (Model 1102) or switch (Models 2102 and 2102-IR), connecting the computer to the LAN. If you are using a 10 Mbps telephone (Model 1102), your transfer speed is limited to 10 Mbps regardless of your LAN speed. Attaching the Telephone Support Bracket Slip the tabs on the telephone’s underside into the slots on the bracket, and then snap the opposite mounting points into place. The telephone support bracket can be attached in either of the positions in Figure 45 . Figure 45 Attachment Positions for the Telephone Support Bracket
Adding, Removing, and Modifying Telephones143 Connecting the NBX Basic Telephone To connect the NBX Basic telephone: 1Connect a Category 5 Ethernet cable to an available hub port or wall jack that is connected to the same subnetwork as the Call Processor. 2Connect the other end of the Ethernet cable to the LAN connector on the underside of the telephone, The connector is similar to the one shown in Figure 44 for the NBX Business Telephone. The underside of the Basic Telephone includes: ■Handset cord (to handset) ■Computer cable (to desktop computer) ■Ethernet cable (to wall jack) ■Power cord (to electric outlet) ■Strain relief tab that prevents the power from becoming disconnected ■Tabs for the mounting bracket When you initialize the NBX Basic Telephone, the display panel shows several messages. After the initialization is completed, the display panel shows the current system date and time and the telephone’s extension. Connecting a Computer to the NBX Basic Telephone The Model 2102 Basic Telephone has a two-port switch on the underside. One port is used to connect the telephone to the LAN and the other connects a computer or other Ethernet device to the LAN. To connect a computer to the hub or switch port on the telephone: ■Use a Category 5 UTP cable with RJ-45 connectors. ■Connect one end of the Category 5 cable to the computer’s Ethernet network interface card (NIC). ■Connect the other end of the cable to the Ethernet switch on the underside of the telephone. ■The telephone serves as an Ethernet switch connecting the computer to the LAN.
144CHAPTER 3: DEVICE CONFIGURATION Adding a New Telephone Using Auto Discovery Before you enable Auto Discovery, verify that a 3-digit or 4-digit dial plan is installed on the Network Call Processor and that you have specified a starting extension. See the NBX Installation Guide. To add a new telephone using Auto Discovery: 1In the NBX NetSet - Main Menu window (Figure 46 ), click System Configuration. The System Configuration window displays the System Settings tab. See Figure 47 . Figure 46 NBX NetSet - Main Menu Window Figure 47 System Settings Tab
Adding, Removing, and Modifying Telephones145 2Click System-wide. The System Settings dialog box appears (Figure 48). Figure 48 System Settings — System-Wide Dialog Box 3Optionally, clear all check boxes associated with autodiscovering devices. 4Enable Auto Discover Telephones, and then click Apply. 5Optionally, enable the Auto Add Phones to Call Pickup Group 0 check box. Regardless of whether you select this check box, you can change the call pickup group for any telephone later. See “Call Pickup” in Chapter 4 for information about Call Pickup Groups. 6Click OK. 7For each telephone that you want to autodiscover: aRemove the telephone from the packing box.
146CHAPTER 3: DEVICE CONFIGURATION bConnect one end of the power adapter to the underside of the telephone and the other end to a source of AC power. cConnect the telephone to the LAN. See Figure 44 . dWait until an extension number appears in the telephone’s display panel. eRecord the extension number on the telephone’s shipping box. fDisconnect the telephone from the LAN. gDisconnect power from the telephone. hPlace the telephone back in its shipping box. The telephone can now be placed in the appropriate location based on the telephone extension assignment the customer has chosen. Adding a Telephone Manually To add a new telephone manually: 1In the NBX NetSet - Main Menu window (Figure 46 ), click Device Configuration . The Device Configuration window appears (Figure 49), displaying the Telephones tab. Figure 49 Device Configuration Window — Telephones Tab
Adding, Removing, and Modifying Telephones147 2Click Add. The Add Telephones dialog box appears (Figure 50). Figure 50 Add Telephone Dialog Box 3Fill in the fields with the appropriate values. See Table 23. Table 23 Add Telephone Dialog Box Fields FieldDescription MAC AddressThe hardware address assigned at the factory to each device. To find the MAC Address of an NBX Business Telephone, look at the label on the bottom of the telephone. When you type the address, use the format: XX:XX:XX:XX:XX, where each X represents a hexadecimal digit (0–f). If you are configuring a pcXset client, the MAC address is the address of the network interface card in the computer that hosts the pcXset client. Channel NumberNot used when adding a telephone. If you add a telephone that is connected to a 3C10117 ATC, leave this field empty. If you modify the settings for a telephone that is connected to a 3C10117 ATC, this field contains N/A (not applicable). Device Name The name that appears in device lists to help you identify this device. You can use any word with up to 16 characters.
148CHAPTER 3: DEVICE CONFIGURATION Telephone GroupAssigns a set of Button Mappings that correspond to the group you select. The three default groups are: ■Default Business Phone Group — The default group to which the NBX system assigns NBX Business Telephones during the Auto Discovery process. ■Attendant Telephone Group — The default group to which you assign NBX Business Telephones that have 1105 Attendant Consoles attached. ■Default Basic Phone Group — The default group to which the NBX system assigns NBX Basic Telephones during the Auto Discovery process. If you have created additional telephone groups, their names appear in this list. Class of ServiceSets calling permissions. Select the Default User Group, the Super User Group, or any group you have added. Telephone TypeIndicates the device type. ■NBX Business Phone — Identifies a standard NBX Business Telephone. ■NBX Basic Phone — Identifies an NBX Basic Telephone. ■NBX pcXset — Identifies a pcXset client application that runs on a computer. ■NBX Wav Phone — Identifies a type of pseudo-device that simulates a telephone connection and uses.wav files for the audio. ■Third Party Phone — Identifies a telephone, manufactured by one of the 3Com partner third-party companies, that is licensed for attachment to an NBX system You cannot configure a pcXset client or a third-party device unless you first enter the proper license key. Table 23 Add Telephone Dialog Box Fields (continued) FieldDescription
Adding, Removing, and Modifying Telephones149 Silence SuppressionWhen it is set to Default, Silence Suppression allows this telephone to operate under system-wide Silence Suppression control. For more information on configuring system-level settings, see the Help for NBX NetSet > System Configuration > System Settings > System-Wide Choose On or Off to override the System-wide setting. Enabling Silence Suppression reduces the number of packets transmitted during a conversation. With Silence Suppression enabled, when the transmitting telephone sends no packets whenever it detects silence in the audio stream, such as a pause in conversation. The receiving NBX Business Telephone generates white noise for the periods represented by silence indicator packets. A careful listener can notice the difference between generated and actual background noise. Call Record & MonitorDetermines the default setting for recording calls made to or from this telephone. ■On — Enables recording for all calls to or from this telephone. ■Off — Disables recording for all calls to or from this telephone. ■Group Default — Uses the setting (either On or Off) for the telephone group to which this telephone belongs. Both the Off and the Group Default settings can be overridden. If either telephone in a two-person call or any telephone in a conference call has call recording enabled, the NBX system enables call recording for the other telephone(s) for the duration of the call. NOTE: If you do not have a call recording license installed, this item is not activated (it is grayed out). Fwd to Auto AttendantEnable this check box to route unanswered calls to the Default Auto Attendant instead of voice mail. Select this option only if the Default Auto Attendant menu has been properly configured to handle calls routed in this way. Low BandwidthTurns on data compression and other measures designed to reduce the packet stream to a minimum. Enable the Low Bandwidth check box for any telephone you link to the network by a low bandwidth connection such as an ISDN line. ADPCM Audio OnlyRestricts the telephone to ADPCM audio. Conference DisabledProhibits this telephone from participating in conference calls. Table 23 Add Telephone Dialog Box Fields (continued) FieldDescription
150CHAPTER 3: DEVICE CONFIGURATION 4Click Apply to configure this telephone. You can then configure additional telephones using the same menu. 5Click OK. Modifying a TelephoneTo modify a telephone: 1In the NBX NetSet - Main Menu window, click Device Configuration. The Device Configuration dialog box appears (Figure 49 ). The Telephones tab is the default tab. 2Select the telephone that you want to modify from the list. 3Click Modify. The Modify Telephones dialog box appears (Figure 51). Line Appearance/BLF DisabledDisables Line Appearance/BLF for this telephone. Paging Output DisabledPrevents this telephone from playing NBX system pages. Extension Number The telephone’s dialing extension. By default, the system automatically assigns the lowest unused Extension. You can change it to any unused number between 100 and 449 (3-digit dial plan) or 1000 and 3999 (4-digit dial plan). First Name,Last Name, Title, Location 1, Location 2, and DepartmentThese optional fields appear in lists that display the telephone and can help you identify it. Last Name is used to find a user in the dial by name directory of the Auto Attendant. Location 1 and Location 2 enable you to provide detailed information about the location of the telephone (required for E911 (Enhanced 911) emergency service). Table 23 Add Telephone Dialog Box Fields (continued) FieldDescription