Xerox Phaser 8860DN User Manual

							Getting Help
Phaser® 8560/8860 Printer
6-19
Web Links
Xerox provides several websites that offer additional help on your Phaser 8560/8860 printer. 
A set of Xerox links is installed in your web browser’s Favorites folder when you install the 
Xerox printer drivers on your computer. Use the following websites to obtain more 
information. 
Phaser 8560 Printer
 
Resource Link
PhaserSMART Technical Support automatically 
diagnoses problems on your networked printer and 
proposes solutions:www.phasersmart.com
Technical support information for your printer, 
includes online Technical Support, Recommended 
Media List, Online Support Assistant, driver 
downloads, documentation, video tutorials, and 
much more:www.xerox.com/office/8560Psupport 
Supplies for your printer: www.xerox.com/office/8560Psupplies
A resource for tools and information, such as 
interactive tutorials, printing templates, helpful tips, 
and customized features to meet your individual 
needs: www.xerox.com/office/
businessresourcecenter
Local sales and support center:www.xerox.com/office/worldcontacts
Printer registration:www.xerox.com/office/register
Material Safety Data Sheets identify materials, and 
provide information on safely handling and storing 
hazardous materials:www.xerox.com/msds
(U.S. and Canada)
www.xerox.com/environment_europe
(European Union)
Information about recycling supplies:www.xerox.com/gwa
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							Getting Help
Phaser® 8560/8860 Printer
6-20
Phaser 8860 Printer
Resource Link
PhaserSMART Technical Support automatically 
diagnoses problems on your networked printer and 
proposes solutions:www.phasersmart.com
Technical support information for your printer, 
includes online Technical Support, Recommended 
Media List, Online Support Assistant, driver 
downloads, documentation, video tutorials, and 
much more:www.xerox.com/office/8860support 
Supplies for your printer: www.xerox.com/office/8860supplies
A resource for tools and information, such as 
interactive tutorials, printing templates, helpful tips, 
and customized features to meet your individual 
needs: www.xerox.com/office/
businessresourcecenter
Local sales and support center:www.xerox.com/office/worldcontacts
Printer registration:www.xerox.com/office/register
Material Safety Data Sheets identify materials, and 
provide information on safely handling and storing 
hazardous materials:www.xerox.com/msds
(U.S. and Canada)
www.xerox.com/environment_europe
(European Union)
Information about recycling supplies:www.xerox.com/gwa
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							Phaser® 8560/8860 Printer
A-1 Your printer and the recommended supplies have been designed and tested to meet strict safety 
requirements. Attention to the following information ensures the continued safe operation of 
your printer.
Electrical Safety
■Use the power cord supplied with your printer.
■Plug the power cord directly into a properly grounded electrical outlet. Make sure each 
end of the cord is securely connected. If you do not know if an outlet is grounded, ask an 
electrician to check the outlet.
■Do not use a ground adapter plug to connect the printer to an electrical outlet that does not 
have a ground connection terminal.
■Do not use an extension cord or power strip.
■Verify that the printer is plugged into an outlet that is capable of providing the correct 
voltage and power. Review the printer’s electrical specification with an electrician if 
necessary.
Warning: Avoid the potential of electrical shock by ensuring that the printer is properly 
grounded. Electrical products may be hazardous if misused.
■Do not place the printer in an area where people might step on the power cord.
■Do not place objects on the power cord.
■Do not block the ventilation openings. These openings are provided to prevent overheating 
of the printer.
■Do not drop paper clips or staples into the printer.
Warning: Do not push objects into slots or openings on the printer. Making contact with a 
voltage point or shorting out a part could result in fire or electrical shock.
User Safety
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							Phaser® 8560/8860 Printer
A-2 If you notice unusual noises or odors:
1.Turn off the printer immediately.
2.Disconnect the power cord from the electrical outlet. 
3.Call an authorized service representative to correct the problem.
The power cord is attached to the printer as a plug-in device at the back of the printer. If it is 
necessary to disconnect all electrical power from the printer, disconnect the power cord from 
the electrical outlet.
Warning: Do not remove the covers or guards that are fastened with screws unless you are 
installing optional equipment and are specifically instructed to do so. Power should be OFF 
when performing these installations. Disconnect the power cord when removing covers and 
guards for installing optional equipment. Except for user-installable options, there are no parts 
that you can maintain or service behind these covers.
Note: Leave the printer on for optimum performance; it does not pose a safety hazard.
The following are hazards to your safety:
■The power cord is damaged or frayed.
■Liquid is spilled into the printer.
■The printer is exposed to water.
If any of these conditions occur, do the following:
1.Turn off the printer immediately.
2.Disconnect the power cord from the electrical outlet.
3.Call an authorized service representative.
Maintenance Safety
■Do not attempt any maintenance procedure that is not specifically described in the 
documentation supplied with your printer.
■Do not use aerosol cleaners. The use of supplies that are not approved may cause poor 
performance and could create a hazardous condition.
■Do not burn any consumables or routine maintenance items. For information on Xerox 
supplies recycling programs, go to www.xerox.com/gwa
.
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							Phaser® 8560/8860 Printer
A-3
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These 
include safety agency examination, approval, and compliance with established environmental 
standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation 
of your printer.
Printer Location
■Place the printer in a dust-free area within a temperature range of 50° F to 90° F (10° C to 
32° C) and a relative humidity range of 10 percent to 80 percent.
■Place the printer in an area where there is adequate space for ventilation, operation, and 
servicing. 
■Do not place the printer on a carpeted floor. Airborne carpet fibers can be pulled into the 
printer and cause print-quality problems.
■Do not place the printer near a heat source.
■Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
■Do not place the printer where it is directly exposed to the cold air flow from an air 
conditioning system.
■Do not place the printer on a file cabinet. Closing file cabinet drawers causes jarring and 
can create light stripes in prints. 
Printer Clearance
The recommended minimal spacing is:
■20.00 cm (7.5 in.) above the printer
■10.16 cm (4.0 in.) behind the printer
■10.16 cm (4.0 in.) on the left side of the printer
■40.00 cm (15.5 in.) on the right side of the printer to allow access to the maintenance kit 
and waste tray
Operational Guidelines
■Do not block or cover the slots and openings on the printer. The printer can overheat 
without adequate ventilation.
■Use the printer at elevations below 2,438 m (8,000 ft.).
■Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the 
weight of the printer. The base printer weight, without any packaging materials, is 
approximately 28 kg (60 lb.). The printer should be within 2° horizontal with all four feet 
in solid contact with the surface.
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							Phaser® 8560/8860 Printer
A-4
Printing Safety Guidelines
■Keep hands, hair, neckties, etc., away from the exit and feed rollers.
■Do not remove the paper source tray that you select in either the printer driver or control 
panel.
■Do not open the doors when the printer is printing.
■Do not move the printer when it is printing.
Printer Supplies
■Use the supplies specifically designed for your printer. The use of unsuitable materials 
may cause poor performance and a possible safety hazard.
■Follow all warnings and instructions marked on, or supplied with, the printer, options, and 
supplies.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service 
Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or 
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies 
not specified for this printer. The Total Satisfaction Guarantee is available in the United States 
and Canada. Coverage may vary outside these areas; please contact your local representative 
for details.
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							Phaser® 8560/8860 Printer
A-5
Moving the Printer
Follow these guidelines to avoid injuring yourself or damaging the printer:
■Keep the printer level. Tilting the printer can cause the ink to spill inside.
■Use the Shut Down mode on the control panel for best results.
■Always allow the printer to cool before it is moved to avoid ink spills that can damage the 
printer.
Warning: Parts of the printer may be hot. To avoid personal injury or damage to the 
printer, allow 30 minutes for it to cool down before moving or packing the printer. This 
allows the ink to solidify.
■Always turn off the printer using the power switch, located under the interface cover on 
the right side of the printer. Unplug all cables and cords. Never turn off the printer by 
pulling the power cord or using a power-strip with an on/off switch.
8860p-030
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							Phaser® 8560/8860 Printer
A-6
■Never move the printer if you receive a Power Down Error-Head not Parked message on 
the control panel. The printer is not ready to be moved. If the printhead is not locked, the 
printer can be damaged during shipment.
■Verify that the printhead is locked. When the flag in the exit tray is in the raised position, 
the printhead is locked.
■Always move the printer separately from the lower tray assembly.
■Always use two people to lift the printer.
■Do not place any food or liquids on the printer.
Caution: Damage to the printer resulting from improper moving or failure to repackage the 
printer properly for shipment, is not covered by the warranty, service agreement, or Total 
Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and 
Canada. Coverage may vary outside these areas; please contact your local representative for 
details.
8860p-099
28 kg
60 lb.
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							Phaser® 8560/8860 Printer
A-7
Safety Symbols Marked on Product
Product Recycling and Disposal for North America
Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact your 
Xerox sales representative (1-800-ASK-XEROX) to determine whether this xerox product is 
part of the program. For more information about Xerox environmental programs, visit 
www.xerox.com/environment
.
If you are managing the disposal of your Xerox product, please note that the product may 
contain lead, mercury, perchlorate, and other materials whose disposal may be regulated to 
environmental considerations. The presence of lead, mercury, and perchlorate is fully 
consistent with regulations applicable at the time that the product was placed on the market. 
For disposal information, contact your local authorities. Perchlorate Material - This product 
may contain one or more Perchlorate-containing devices, such as batteries. Special handling 
may apply. Please see www.dtsc.ca.gov/hazardouswaste/perchlorate
.
Use caution (or draws attention to a particular 
component). See the manual(s) for information. 
Avoid pinching fingers in the printer. Use caution 
to avoid personal injury.
Hot surface on or in the printer. Use caution to 
avoid personal injury.
Do not touch.
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							Phaser® 8560/8860 Printer
Index-1
Index
Numerics
2nd Side option, 3-29
2-sided printing, 3-27
automatic, 3-27
binding edge options, 3-28
manual, 3-29
selecting, 3-28
A
adding ink, 5-2
adhesive strip envelopes, 3-4
adjusting color, 4-4
Advanced Features Guide, 1-10
AutoIP
dynamically setting the printer’s IP 
address, 2-6
manually setting the printer’s IP 
address, 2-7
automatic color correction, 4-4
automatically setting the printer’s IP 
address, 2-6
available printer drivers, 2-9
B
basic printing, 3-2
binding edge printing options, 3-28
Black and White color correction, 4-4
browser
Favorites folder, 6-19
C
card stock paper, 3-17
CentreWare IS
changing or modifying the printer’s IP 
address, 2-8
creating custom paper types, 3-61
enabling DHCP, 2-6
setting the printer’s IP address 
dynamically, 2-6
changing the IP address using 
CentreWare IS, 2-8
choosing a network connection, 2-3cleaning
maintenance kit wiper blade, 5-12
paper release blade, 5-10
printer, 5-2
the outside of the printer, 5-14
CMYK sampler pages, 1-9
color correction, 4-4
color sampler pages, 1-9
colored paper, 3-9
colors
adjusting, 4-4
automatic correction, 4-4
Black and White, 4-4
incorrect, 4-10
Office Color, 4-4
PANTONE colors do not match, 4-11
predominant light stripes, 4-9
Press Match, 4-4
random light stripes, 4-8
smeared, 4-7
smudged, 4-7
too light or too dark on transparency 
images, 4-10
using printer settings, 4-4
wrong, 4-10
Commercial color correction, 4-4
configuration card, 1-3
Configuration page, 1-5
configuring the network address, 2-5
connection
Ethernet, 2-3
USB, 2-4
consumables, 5-15
control panel, 1-2, 1-6
buttons, 1-7
color sampler pages, 1-9
Configuration page, 1-8
controlling print quality, 4-2
features and layout, 1-6
help, 1-10, 6-17
information pages, 1-8
layout, 1-7
Menu Map, 1-7
messages, 6-17
moving printer messages, 5-22
sample pages, 1-8
supplies message, 5-16
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