Xerox Phaser 8860DN User Manual
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Copyright © 2008 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc. XEROX ®, CentreDirect®, CentreWare®, FinePoint™, Phaser®, PhaserSMART®, PrintingScout®, and Walk-Up® are trademarks of Xerox Corporation in the United States and/or other countries. Adobe Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple ®, AppleTalk®, Bonjour®, ColorSync®, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of Apple Computer, Inc. in the United States and/or other countries. HP-GL ®, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries. IBM ® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries. Microsoft ®, Vista™, Windows®, and Windows Server™ are trademarks of Microsoft Corporation in the United States and/or other countries. Novell ®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks of Novell, Incorporated in the United States and/or other countries. Sun SM, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Incorporated in the United States and/or other countries. SWOP ® is a trademark of SWOP, Inc. UNIX ® is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited. As an E NERGY STAR® partner, Xerox Corporation has determined that this product with an S configuration meets the E NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks. PANTONE ® Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000. Downloaded From ManualsPrinter.com Manuals
Contents Phaser® 8560/8860 Printer i Contents 1 Printer Features Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Options and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 2Network Basics Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Windows 2000 or Later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Macintosh OS X, Version 10.3 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Downloaded From ManualsPrinter.com Manuals
Contents Phaser® 8560/8860 Printer ii IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Enabling IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Setting the Interface ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Automatic Address Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 DHCPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Manual Address Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Address Precedence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 3 Printing Basics Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Loading Paper in Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 Selecting Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Selecting Options for an Individual Job (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-25 Restrictions on Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38 Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51 Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57 Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61 4 Print Quality Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Adjusting Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Downloaded From ManualsPrinter.com Manuals
Contents Phaser® 8560/8860 Printer iii Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Smudges or Smears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Predominate Light Stripes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Transparency Images Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Colors Are Wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 5 Maintenance Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning the Paper Release Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Cleaning the Maintenance Kit Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17 Precautions for Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17 Moving the Printer Within the Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19 6 Troubleshooting Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Jam at the Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Jam at the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Jam at the Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17 Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17 PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19 A User Safety Index Downloaded From ManualsPrinter.com Manuals
Phaser® 8560/8860 Printer 1-1 This chapter includes: ■Parts of the Printer on page 1-2 ■Printer Configurations on page 1-4 ■Control Panel on page 1-6 ■More Information on page 1-10 Printer Features Downloaded From ManualsPrinter.com Manuals
Parts of the Printer Phaser® 8560/8860 Printer 1-2 Parts of the Printer This section includes: ■Front-Right View on page 1-2 ■Right Side View on page 1-3 ■Rear View on page 1-3 Front-Right View 1.Optional 525-Sheet Feeder (Tray 4) 2.Optional 525-Sheet Feeder (Tray 3) 3.Standard 525-Sheet Tray 2 4.100-Sheet Tray 1 5.Control panel 6.Exit cover release 7.Front cover release 8.Exit cover 9.Ink loader/Top cover 10.Legal/A4 output tray extension 11.Interface cover 12.Side door 8860p-044 1 2 3 4 791086 5 1211 Downloaded From ManualsPrinter.com Manuals
Parts of the Printer Phaser® 8560/8860 Printer 1-3 Right Side View Rear View 1.Maintenance kit 2.Waste tray 3.Power cord connection 4.Powe r sw i tc h 5.USB connection 6.Configuration card 7.Ethernet 10/100 Base-Tx connection 1.Optional hard drive 2.Two RAM slots 8860p-045 1 234 5 6 7 1 8860p-046 2 Downloaded From ManualsPrinter.com Manuals
Printer Configurations Phaser® 8560/8860 Printer 1-4 Printer Configurations This section includes: ■Standard Features on page 1-4 ■Available Configurations on page 1-5 ■Options and Upgrades on page 1-5 Standard Features ■Maximum print speed (pages per minute) for PostScript Print-Quality Modes: ■Fast: 30 ppm ■Standard: 24 ppm ■Enhanced: 16 ppm ■High-Resolution/Photo: 10 ppm ■Maximum print speed for PCL Print-Quality Modes: ■300 x 600 dpi: 16 ppm ■600 x 600 dpi: 8 ppm ■Fonts: PostScript and PCL ■Tray 1 and Tray 2: All Phaser 8560/8860 printers ■Connection: USB, Ethernet 10/100 Base-Tx Downloaded From ManualsPrinter.com Manuals
Printer Configurations Phaser® 8560/8860 Printer 1-5 Available Configurations The following tables show the available configurations for your printer. Phaser 8560 Printer Phaser 8860 Printer Options and Upgrades You can order additional trays, memory, and a hard drive if these items are not standard on your printer. Print the Configuration page to see which options are installed. To print the Configuration page, see Information Pages on page 1-8. For ordering options and upgrades, contact your local reseller or go to the Xerox Supplies website for your printer: ■www.xerox.com/office/8560Psupplies (Phaser 8560 printer) ■www.xerox.com/office/8860supplies (Phaser 8860 printer) Printer Configurations 8560N 8560DN 8560DT 8560DX Memory (MB) 256 256 512 512 Hard Drive No* No* No* Yes Automatic 2-Sided Printing No Yes Yes Yes 525-Sheet Feeder (Tray 3) No* No* Yes Yes 525-Sheet Feeder (Tray 4) No* No* No* Yes *This option can be purchased separately for this configuration. Printer Configuration 8860 Memory (MB) 256 Productivity Kit (with Hard Drive) No* Automatic 2-Sided Printing Yes 525-Sheet Feeder (Tray 3) No* 525-Sheet Feeder (Tray 4) No* *This option can be purchased separately for this configuration. Downloaded From ManualsPrinter.com Manuals