Xerox Phaser 7400DX User Manual
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Copyright © 2005 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material gene rated from the software programs which are displayed on the screen such as styles, temp lates, icons, screen displays, looks, etc. XEROX ®, The Document Company®, the digital X®, CentreWare®, infoSMART®, Made For Each Other®, Phaser®, PhaserSMART®, and Walk-Up™ are trademarks of Xerox Corporation in th e United States and/or other countries. Acrobat ®, Adobe® Reader®, Adobe Type Manager®, ATM™, Illustrator®, PageMaker®, Photoshop®, PostScript®, Adobe Brilliant® Screens, Adobe Garamond®, Adobe Jenson™, Birch®, Carta®, IntelliSelect®, Mythos®, Quake®, and Tekton® are trademarks of Adobe System s Incorporated in the United States and/or other countries. Apple ®, AppleTalk®, Bonjour™, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, TrueType®, Apple Chancery®, Chicago®, Geneva®, Monaco®, New York® , and QuickDraw® are trademarks of Apple Computer , Inc. in the United States and/ or other countries. Marigold ™ and Oxford™ are trademarks of Alpha Omega Typography. Av e r y ™ is a trademark of Avery Dennison Corporation. HP-GL ®, HP-UX®, and PCL®are trademarks of Hewlett-Pack ard Corporation in the United States and/or other countries. Hoefler Text was designed by the Hoefler Type Foundry. IBM ® and AIX® are trademarks of International Bu siness Machines Corporation in the Un ited States and/or other countries. ITC Avant Guard Gothic ®, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC Symbol®, ITC Zapf Chancery®, and ITC Zapf Dingbats® are trademarks of International Typeface Corporation. Bernhard Modern ™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries. Macromedia ® and Flash® are trademarks of Macromedia, Inc. Windows ®, Windows NT®, Windows Server™, and Wingdings® are trademarks of Microsoft Corporation in the United States and/or other countries. Albertus ™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Imaging Inc. Antique Olive ® is a trademark of M. Olive. Eurostile ™ is a trademark of Nebiolo. Novell ®, NetWare®, NDPS®, NDS®, Novell Directory Services® , IPX™, and Novell Distributed Print Services™are trademarks of Novell, Incorporated in the United States and/or other countries. Sun SM, Sun Microsystems™, and Solaris® are trademarks of Sun Microsystems, Incorp orated in the United States and/or other countries. SWOP ® is a trademark of SWOP, Inc. UNIX ® is a trademark in the United States and other countr ies, licensed exclusively through X/Open Company Limited. PANTONE ® Colors generated may not match PANTONE-identified st andards. Consult current PANTONE Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the prop erty of Pantone, Inc. © Pantone, Inc., 2000. Downloaded From ManualsPrinter.com Manuals
Phaser® 7400 Color Printeri Contents 1 Printer Features Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Rear-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2 Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 2NetworkBasics Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 3 Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Automatically Setting the Printer’s IP Address (Wi ndows Only) . . . . . . . . . . . . . . . 2-5 Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -9 Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . . 2-10 Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Macintosh OS X, Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Downloaded From ManualsPrinter.com Manuals
Contents Phaser® 7400 Color Printer ii 3 Printing Basics Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 2 Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Loading Paper in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Using Manual Feed in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Loading Paper in Trays 2–6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Selecting Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 4 Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Selecting Printing Options for an Individual Job (Windows) . . . . . . . . . . . . . . . . . . 3-25 Selecting Printing Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . 3-27 Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Binding Edge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Selecting 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32 Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32 Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40 Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 Choosing Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50 Output Tray Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50 Offsetting Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52 Stapling Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53 Using the Hole Puncher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54 4 Print Quality Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Adjusting Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Downloaded From ManualsPrinter.com Manuals
Contents Phaser® 7400 Color Printer iii Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Light or Dark Lines or Smudges in One Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Dark Lines, Smudges, or Streaks Through All Colors . . . . . . . . . . . . . . . . . . . . . . . . 4-9 All Colors Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Print Image Is Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Fusing Is Incomplete or Toner Is Flaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Color Misregistration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Printed Area Does Not Fit on the Paper or Marg ins Are Incorrect. . . . . . . . . . . . . . 4-20 5 Maintenance Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Adding Staples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Emptying the Punch Waste Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13 Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Precautions for Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Moving the Printer Within the Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 6 Troubleshooting Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Jams in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Jams in the Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63 Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63 PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64 PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64 Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65 AUserSafety Index Downloaded From ManualsPrinter.com Manuals
Phaser® 7400 Color Printer1-1 This chapter includes: ■Parts of the Printer on page 1-2 ■Printer Configurations on page 1-6 ■Control Panel on page 1-8 ■More Information on page 1-12 Printer Features Downloaded From ManualsPrinter.com Manuals
Parts of the Printer Phaser® 7400 Color Printer 1-2 Parts of the Printer This section includes: ■Front-Right View on page 1-2 ■Rear-Left View on page 1-3 ■Internal Components on page 1-4 ■Options on page 1-5 Front-Right View 1.Top cover handle 2. Control panel 3. Tr a y 2 4. Front door 5. Tray 2 paper level gauge 6. Paper catcher 7. Top output tray (output delivered facedown) 8. Door A 9. Tray 1 (Multi-Purpose Tray) 10. Door B 1 2 3 5 4 7 9 8 10 7400-001 6 Downloaded From ManualsPrinter.com Manuals
Parts of the Printer Phaser® 7400 Color Printer 1-3 Rear-Left View 1.Power cord receptacle 2. Door D (when optional duplex unit installed) 3. Door E 4. Left-side output tray 5. Powe r sw itch 6. USB connection 7. Ethernet 10/100 Base-T connection 1 2 4 3 5 7400-002 7 6 Downloaded From ManualsPrinter.com Manuals
Parts of the Printer Phaser® 7400 Color Printer 1-4 Internal Components 1.Imaging Unit basket handle 2. Fuser 3. LED bars 4. Toner Cartridges and Imaging Units (Cyan, Magenta, Yellow, and Black) 5. Toner Cartridge 6. Imaging Unit 1. Imaging Unit basket (lifted) 2. Transfer Unit 3 2 4 5 6 7400-003 1 1 2 7400-004 Downloaded From ManualsPrinter.com Manuals
Parts of the Printer Phaser® 7400 Color Printer 1-5 Options 1.Finisher 2. Finisher base 3. Door J (access to stapler) 4. Finisher lower output tray 5. Door F 6. Door I 7. Finisher upper output tray (out put delivered faceup or facedown) 8. Door H 9. Punch waste box 10. Door G 11. Tray 3: 550-Sheet Feeder 12. Trays 4–6: 1650-Sheet High-Capacity Feeder 13. Door C, Trays 3–6 8 9 10 7 4 3 5 6 1 12 11 13 2 7400-005 Downloaded From ManualsPrinter.com Manuals