Xerox 700 Digital Color Press User Manual

							
8-47
User Guide Problem Solving
Xerox 700 Digital Color Press
If you are copying your original from the Document Handler, ensure that \
your original is 
loaded face up and the document handler guides are against the edges of \
the loaded 
originals.
If you are copying your original from the Document Glass, ensure that yo\
ur original is 
loaded face down and to the rear left of the document glass.
Partially Blank or Half 
Image
Output has a black 
border at the edge, 
only some of the 
image is visible.
If you are copying your original from the Document Glass, select the pap\
er size required to 
make the copy.  DO NOT use the Auto Paper option.
Ensure that the paper size and type is correctly set for the selected pa\
per tray.
Using a lint-free cloth, lightly dampened with Xerox Anti-Static or Gene\
ral Cleaning Fluid 
or another suitable non-abrasive glass cleaner, clean the
 - Document Glass and 
 - Document Handler white underside.
Blurred or Distorted 
Image
Output is unclear and 
out of focus.  Some 
areas have been 
stretched or shrunk.
If you are copying a bound original from the Document Glass, press down \
on the original.  
Be careful not to damage the binding of your original.
Open, then fully close the Document Handler.Corrective Action
Problem
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8-48User Guide
Problem Solvin
gXerox 700 Digital Color Press
Damaged Paper
Paper is ripped, 
creased or wrinked.  
The edges or corners 
curl.
Ensure that the paper loaded is within machine specifications.  Go to th\
e Paper and Media 
section for information on paper specifications and storage.
Load a new ream of paper into the selected paper tray.
Check that the Lighten/Darken scroll on the General Settings tab is set \
to a darker setting.
Light, Faint or Faded
Output is too light or 
washed out, solid 
areas not black or 
inconsistent shading. If there is a message about low toner on the screen, replace the toner c\
artridge.
If your original or output is 2 sided, check that the paper is not too t\
hin.
Double Image or Show 
Through
The output image 
repeats, has a 
ghosting effect or 
shadows with a replica 
of the image. Check that the Lighten/Darken scroll on the General Settings tab is set \
to a darker setting.
Open, then fully close the Document Handler.
If your original is too thin place it face down and to the rear left of \
the document glass.  
Place a sheet of blank paper on top of the original.Open the front door and check that there are no obstacles in the paper p\
ath.
Go to the Jam Clearance topic for information on clearing the paper path\
s.
Corrective Action
Problem
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8-49
User Guide Problem Solving
Xerox 700 Digital Color Press
Ensure that the paper tray guides are against the edges of the loaded pa\
per.
Skewed or Crooked
Output is not straight 
but slanted at an 
angle. Ensure that the paper loaded is within machine specifications.  Go to th\
e Paper and Media 
tutorial for information on paper specifications and storage.
Load a new ream of paper into the selected paper tray.
Open the front door and check that there are no obstacles in the paper p\
ath.
Go to the Jam Clearance topic for information on clearing the paper path\
s.
Ensure that your original is loaded face down and to the rear left of th\
e document glass.  
Align your document with the edges of the glass.
Check that your originals are flat and in good condition.
Access the Color Effects screen by selecting the Image Quality tab.
Check that the Shadow Suppression option is selected.
Uneven Density, Light 
or Dark Areas
Output has 
inconsistent shading, 
one side of the 
document is faded the 
other side not. Open, then fully close the Document Handler.Corrective Action
Problem
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8-50User Guide
Problem Solvin
gXerox 700 Digital Color Press
Ensure that the paper loaded is within machine specifications.  Go to th\
e Paper and Media 
section for information on paper specifications and storage.
Load a new ream of paper into the selected paper tray.
Unfused Toner Rubs 
Off
Ink on the output is 
not permanent and 
smears, smudges and 
rubs off.
Ensure that the paper tray guides are against the edges of the loaded pa\
per.
Misregistration or 
Image Shift
The output image is 
not in the correct 
position, some of the 
image may be cut off. If you are copying your original from the Document Handler, ensure that \
your original is 
loaded face up and the document handler guides are against the edges of \
the loaded 
originals.
If you are copying your original from the Document Glass, ensure that yo\
ur original is 
loaded face down and to the rear left of the document glass.
Corrective Action
Problem
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8-51
User Guide Problem Solving
Xerox 700 Digital Color Press
1. Many of the special media types (i.e. all Coated papers, Labels and Hea\
vyweight 2 papers) should be fed face-up 
(non-inverted). If they are mistakenly fed face-down, jams are very li\
kely to occur at the entrance to the Inverter. 
Many of these jams can result in Fuser damage. Setting the media type by\
 the GSM is important.  When selecting 
the media, note the GSM of the paper and select the proper paper type (\
mode).
 64 to 105 gsm Plain Mode
 106 to 176 gsm  Heavyweight 1 or Coated 1 Mode
 177 to 220 gsm Heavyweight 2 or Coated 2 Mode
 221 to 300 gsm Heavyweight 2 or Coated 2 Mode
Setting the media type on the machine UI does not apply to printing from\
 the customer’s desktop. If the customer 
attempts to send a print job and selects Use Machine Settings in the pri\
nt properties screen, then it is possible that the 
media type may not be the correct weight in the paper tray, and may lead\
 to Fuser or Inverter jams.  Therefore, it is 
recommended that the customer select the proper media type from the prin\
t driver, and never select Use Machine 
Settings.
Hints and Tips
Fuser
Extending fuser life
Preventing Fuser Jams
To extend the life of your fuser, Xerox recommends the usage of multiple\
 fusers. Multiple fusers provide maximum 
copy/print output for longer periods of time and ensure image defects on\
 output are avoided. Depending on the types 
of jobs run and their frequency, you may want more than one fuser availa\
ble: one fuser roll for smaller paper
•
one fuser for larger paper
•
2. Multi-sheet Feeds from Bypass:
Fan the paper stack before loading it into the Bypass tray to prevent Mu\
lti-sheet feeds. If this problem persists, 
replace paper with a fresh ream.
Note
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8-52User Guide
Problem Solvin
gXerox 700 Digital Color Press
For Heavyweight 1 or Coated 1 papers (106 – 176 gsm) 17 
inch/431.8 mm or larger
Feed these in HeavyWeight 1/Coated 1 modes Feed these in HeavyWeight 2/Coated 2 modes
Multisheet Feeds from Bypass:  Fan the paper stack before loading it int\
o the Bypass tray to prevent multisheet 
feeds. If this problem persists, replace paper with a fresh ream.
Running “Long Grain” Heavyweight 1 or Coated 1 papers:
17 inch/431.8 mm or larger Heavyweight 1/Coated 1 papers (105–176 gs\
m) may sometimes be cut “Long 
•
Grain.”  HeavyWeight 1/Coated 1 papers cut this way will be nearly as\
 stiff as HeavyWeight 2 papers, and 
will likely jam if fed in the HeavyWeight 1 or Coated 1 modes because th\
ey will be fed face-up into the 
inverter.
Looking at the paper size on the ream wrapper can identify Long Grain pa\
per.  The second number in the 
•
size indicates the grain direction.  For example 11 x 17 in./A3 indicate\
s the grain is in the 17 inch/431.8 
mm direction.  This paper is Long Grain.  17 x 11 in./A3 indicates the g\
rain is in the 11 inch/279.4 mm 
direction.  This paper is Short Grain.
HeavyWeight 1 or Coated 1 Papers labeled 11 x 17 in./A3,  12 x 18 in./30\
4.8 x 457.2 mm, 13 x 19 in./330.2 
•
x 482.6mm, etc. are Long Grain and should be fed in HeavyWight2/Coated 2\
 mode. If your paper is not 
supplied with a wrapper, check with your paper supplier about the grain \
direction.
Preventing Fuser Damage
1. To avoid 11 in./279.4 mm lines and wear marks, you may require the use o\
f two Fusers – one when running 8. 5x 
11 in./A4 stock, and the other when running 12 x 18 in./304.8 x 457.2 mm\
 or larger stock. This is especially true 
for the Graphic Arts people.
2. Image quality defects such as marks or spots will occur every 110 mm/4.3\
 in. on the prints if the Fuser roll is  damaged. Defects which occur every 98 mm/3.89 in. indicate a damaged Fus\
er belt.
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8-53
User Guide Problem Solving
Xerox 700 Digital Color Press
Miscellaneous
System requirements messages (for example, “Order Waste Toner Contai\
ner,” “Hole Punch Waste Container 
•
Full”) may occasionally be blocked by the current UI screen. Close t\
he Job Status screen and open the Machine 
Status/Supplies screen to check consumable status.
If the machine stops running mid-job, or does not begin printing after a\
 job is submitted, check the Machine 
•
Status/Supplies screen to determine if supplies need to be replaced. The\
 system will stop if sufficient supplies 
are not available for a submitted job. If the problem persists, check th\
e Machine Status/Fault screen, select the 
fault, and click on the Instructions button.
If the machine stops running mid-job, or does not begin printing after a\
 job is submitted, verify that the 
•
applicable paper tray is not empty. The system will stop if sufficient m\
edia is not available for a submitted job. 
If the problem persists, check the Machine Status/Fault screen, select t\
he fault, and click on the Instructions 
button.
The system does not prohibit duplexing coated substrates from the intern\
al trays (Trays 1-3); however, there 
•
can be a significant increase in jams or multi-feeds. If large quantitie\
s of coated paper are to be run, and if it is 
available, the optional OHCF is recommended for paper feeding.
When using heavy coated 11 x 17 in./A3  stock, closing Trays 1-3 with to\
o much force will result in a paper size 
•
misread. Open and close the tray gently to allow the paper sensors to co\
rrectly identify paper size.
If the adjustment arms are disturbed while re-loading paper in Tray 5 (\
Bypass), the paper size setting will 
•
return to default and cause job to stop until the paper size setting is \
corrected by the user.
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8-54User Guide
Problem Solvin
gXerox 700 Digital Color Press
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9-1
User Guide
Base configuration
Trays 1, 2, 3:  Each trays holds a maximum of 550 sheets of 20 lb./75 gs\
m paper
•
Bypass Tray (Tray 5):  Holds a maximum of 250 sheets of 20 lb./75 gsm \
paper
•
Offset Catch Tray (OCT) holds 500 sheets
•
Paper weight range:  18 lb. bond - 80 lb. cover (64-300 gsm)
•
150 seconds or less (after Power on or after exiting the Power/Energy S\
aver 
•
mode)
30 seconds or less (after exiting Low Power mode)
•
11.2 seconds or less for color (when the machine is in Ready mode)
•
7.5 seconds or less for Black/White (when the machine is in Ready mode)\
• Minimum:  5.5 x 7.2 in./A5 (140 x 182 mm)
•
Maximum:  13 x 19 in./330 x 488 mm
•
Paper size ranges
Warm-up time
First print out time
Print engine:  2400 x 2400 x 1 dpi (dots per inch)
•
Copy:  600 x 600 x 1 dpi
•
Print (gray font only):  600 x 600 x 1 dpi
•
Scanning Resolution
Capacity:  250 sheets (base on 24 lb./90 gsm paper)
•
Original document sizes:  5.5 x 8.5 in./A5 to 11 x 17 in./A3
•
Paper weights: 
• Automatic duplexing  on all media size up to a maximum of 80 lb. 
cover/200 gsm;  Manual duplexing  on media up to 110 lb. cover/300 gsm or coated 100 
lb. cover/280 gsm (from the Bypass Tray)
Mixed size originals allowed when selected from the UI and the lead edge\
s have the 
•
same dimensions (8.5 x 11 in./A4 LEF, 11 x 17 in./A3 LEF, 8.5 x 11 in./\
A4 SEF, and 8.5 x 14 
Duplex Automatic Document 
Feeder (DADF)
Width:  68 in./1727 mm
•
Depth:  30 in./762 mm
•
Height:  56 in./1423 mm
•
Weight:  674 lb./306 kg
•
Additional space requirements are needed for additional feeding and fini\
shing accessories.
Machine size and weight for 
Base configuration:
Print engine with Bypass Tray 
and OCT
Specifications
This machine adheres to strict specifications, approvals and certificati\
ons. These specifications show what the machine 
is designed to do.
If further specification information is required please contact your Xer\
ox Representative.
Machine Specifications
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9-2
Specifications
User Guide
Xerox 700 Di
gital Color Press
1-drawer High Capacity 
Feeder (HCF/Tray 6)
Sheet size:  8.5 x 11 in./A4
•
Paper weight:  18 lb. bond/64 gsm to 80 lb. cover/220 gsm
•
Capacity:  2000 sheets
•
Sheet size:  7.2 x 10 in./182 x 250 mm/B5 to 13 x 19 in./SRA3/330 x 488 \
mm
•
Paper weight:  18 lb. bond - 110 lb. cover (64-300 gsm) uncoated; 28 l\
b. bond - 
•
110 lb. cover (106-300 gsm) coated
Capacity:  1-drawer=2000 sheets; 2-drawer=4000 sheets
•
1-drawer or 2-drawer 
Oversized High Capacity 
Feeder (OHCF/Trays 6 and 
7)
Optional feeding accessories
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