Vodavi Starplus Triad S Installation Programming Manual

Station Message Detail Recording 2-225
Chapter 2 - Features and Operation
Station Message Detail Recording
Description
The Triad-S station message detail recording (SMDR) provides details on both incoming and 
outgoing calls. This feature is programmable to allow recording of all calls or just outgoing 
long distance calls. The system tracks calls by outside line, number dialed, time-of-day, date, 
station that placed the call and duration of call. Account codes may also be entered and 
recorded.
The...

2-226 St a tio n  Me ssa g e De ta il  Rec o rd i n g
Chapter 2 - Features and Operation
Figure 2-17: SMDR Printout
80 character format - Outbound Call to a Dialed Number:
1 234 56 7 8
12345678901234567890123456789012345678901234567890123456789012345678901234567890
AAAA BBB HH:MM:SS HH:MM MM/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF)
STA   CO TOTAL    START   DATE   DIALED
1100 001 00:00:38 13:57 01/15/01 O2956006
80 character format - Outbound Call to an Extension:
1 234 56 7 8...

Station Message Detail Recording 2-227
Chapter 2 - Features and Operation
The Triad-S system can provide SMDR output to the optional RS-232C connectors on the 
MISB. When SMDR is desired, the following system-wide parameters determine how SMDR 
information is reported.
Programming Steps
1. Press FLASH and dial [21]. The following message displays:
2. To program SMDR features, use the flexible button(s) as defined in the following 
procedures.
3. The ENABLE/DISABLE, TYPE, and PRINT features toggle on and...

2-228 St a tio n  Me ssa g e De ta il  Rec o rd i n g
Chapter 2 - Features and Operation
Long Distance / All Calls
Description
The system can be set to record all outgoing calls or only outgoing long distance calls. Long 
Distance calls are defined as beginning with a 1 or 0, or containing eight or more digits. 
Incoming calls are only recorded if TYPE is set for all calls.
Programming Steps
1. Press the CALL TYPE flexible button (FLASH 21, Button #2) to determine the type of calls 
to record. This...

Station Message Detail Recording 2-229
Chapter 2 - Features and Operation
SMDR Port Assignments
Description
PORT #1-- RS-232C port on the optional MISB
PORT #2 -- RS-232C port on the optional MISB
PORT #3 -- modem
Programming Steps
1. Press the PORT flexible button (FLASH 21, Button #5) to determine which port to use for 
SMDR information.
2. Enter a valid number for the SMDR Port number:
[1] =  Port #1
[2] = Port #2
The LCD displays the current baud rate based on which Port number is assigned to the...

2-230St ation Relocation
Chapter 2 - Features and Operation
Station Relocation
Description
The Station Relocation Feature lets a user unplug their station and plug it into another 
location. Dialing a code followed by the old station number brings all the station attributes 
including extension number, button mapping, speed dial, and class of service to the new 
location.
Operation
1. A station can be relocated by unplugging it, then plugging it into a new location.
2. Dial [636] on the dial pad. Then,...

System Parameters2-231
Chapter 2 - Features and Operation
System Parameters
Initialize System Parameters
Description
System Parameters may be initialized to set all data fields to their original default values. The 
following data fields are returned to their default values upon initializing the System 
Parameters.
Table 2-18: System Parameter Defaults
Program CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 01 SYSTEM TIMERS
1System Hold Recall Timer 60 sec
2 Exclusive Hold Recall...

2-232System Parameters
Chapter 2 - Features and Operation
FLASH 05 SYSTEM FEATURES 1
1 Attendant Override Disabled
2 Hold Preference System
3 External Night Ring Disabled
4 Executive Override Warning Tone Enabled
5 Page Warning Tone Enabled
6Background Music Enabled
7 Least Cost Routing (LCR) Disabled
8 Account Codes - Forced Disabled
9 Group Listening Disabled
10 Idle Speaker Mode Disabled
11 Call Cost Display Feature Disabled
12 Music-On-Hold Enabled
13 Call Qualifier Tone Disabled
FLASH 06 SYSTEM...

System Parameters2-233
Chapter 2 - Features and Operation
FLASH 07 FLASH RATES 
1 Incoming CO Line Ringing Red 480 ipm flutter
2 Incoming Intercom Ringing Red 120 ipm flutter
3 Call Forward Button Red Steady On
4 Message Wait/VM Button Red Steady On
5Message CallBack – DSS/BLF Red 120 ipm flutter
6Do Not Disturb – DSS/BLF Red 60 ipm Dbl Wink Off
7 Auto CallBack – DSS/BLF Red 120 ipm flash
8 UCD Available/Unavailable – DSS/BLF Red 60 ipm Dbl Wink 
9 Transfer CO Ringing Red 120 ipm flash
10 Recall CO...

2-234System Parameters
Chapter 2 - Features and Operation
Programming Steps
1. Press the SYSTEM PARAMETERS flexible button (FLASH 80, Button #1). The following 
message displays:
2. Press the HOLD button. A confirmation tone sounds.
Print System Parameters
Description
The currently stored customer database can be printed or uploaded into a file. This command 
dumps the entire database as a permanent record which can serve as a hardcopy of the 
database. The system baud rate must match that of the printer...