Vodavi Infostar Vx2 System Administrators Manual
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Page 81
Operation REVIEW AN OUTDIAL BIN To review the contents of an outdial bin: 1. From the main menu, press m for personal options. 2. Press El for message notification, then press El for bin number maintenance. 3. Press q to review a bin number. 4. Dial the desired bin number (l-9). ERASE AN OUTDIAL BIN Bin Erase (l-9) Maim. To erase an outdial bin: 1. From the main menu, press a for personal options. 2. Press El for message notification, then press El for bin number maintenance. 3. Press...
Page 82
Operation In addition, there is an override schedule (schedule 3) for weekdays and one for weekends. When the override schedule is programmed, it takes the place of schedules 1 and 2. Each schedule is programmed with: l a start and stop time 0 the outdial bin number containing the telephone number where a subscriber can be reached o the number of times to attempt to reach a subscriber o an alternate bin number (optional) l the type of message (all or priority) which causes an outdial l how long...
Page 83
Operation 11. Press El for all messages, or press lizI for only priority messages. 12. Dial how long th,e system is to wait after receiving a non-priority message before outdialing to you. Dial 1-9 for hours, or lo-99 for minutes. Dial 00 for immediate notification. (The system skips this step if requested notification is for priority messages only.) 13. Dial how long the system is to wait after receiving a priority message before outdialing to you. Dial 1-9 for hours, or lo-99 for minutes. Dial...
Page 84
Operation To modify an outdial schedule: 1. From the main menu, press @ for personal options. 2. Press El for message notification, then press El for outdial administration. 3. Press q to modify a schedule. 4. Press El for a weekday schedule, or press a for a weekend schedule. 5. Dial the number of the schedule to be modified (1, 2, or 3 (override schedule)). Schedule 4 - Wake up is not used at this time. The system plays the schedule, and request confirmation for each entry. Press EL if the...
Page 85
Operation 6.9.5 THINGS TO KNOW ABOUT THE OUTDIAL SCHEDULE When a call is received in a your mailbox, the system first checks to see if outdial notification is turned on. If it is, the system checks to see if you are using the mailbox (no outdials will be made if you are using your mailbox when a message is received). If not, the system checks your outdial sched- ule to determine if the message received matches the message type (priority, all, from a group list, etc.) of a schedule. The system then...
Page 86
Operation tary. That choice is up to each individual subscriber and is controlled by the forwarding patterns in the PBX or Centrex. Station Identificatiok Certain systems will be interfaced with the telephone system and the system will not know the identity of the phone that was forwarded to it. On interfaced systems, when the system answers the phone, the caller is prompted to enter the number of the person called. The caller then must give the system the identity of the extension originally...
Page 87
Operation Command Summary I Reply I Sender 1 El Orlglnator 2 0 I Orlglnator @ ( 1 . While listening Repeat m Save El Erase EHEI Reply El Envelope a COPY El Rewind El Pause1 Resume El Forward g 0 Expert mode El h sag* H Q Cancel El Options El Expert mode After listening Repeat B Save El Erase EIEI Reply El Envelope a Auto scan 3 envelope CJ Prevlous message El Mass auto * delete 0 Skip message El Sklp new messages El I Options a I Subscribers...
Page 88
Operation Command Summary - ~ 1 Bin # I 1 Outdlal type 1 Verify f=l Correct El Review III Add El Erase El Modify El { %ker t Cancel @I r Outdialing On/Off El Bin # Maintenance El Outdial Administratlon El Cancel El Cancel HI Schedule Schedule 1 El- Schedule 2 El Overrlde Schedule El Cancel El --I Dial the tlme you wish to start receiving calls In 24-hour clock Schedule Weekday m I Weekend El Cancel El 1 ::;a’, e.g;. 2pmIs 1 Dlal the time you wish to...
Page 89
Section 7 - Auto Attendant 7.1 INTRODLjCTlON This section explains how to setup and use the system’s automated attendant, which allows callers to route themselves to extensions on the PBX without operator assistance. The system’s automated attendant feature may be used to answer calls to a company’s main number (or alternate main number). Depending upon how the automated attendant is set up, callers may then be directed to either enter an extension number, spell a subscriber’s name, enter a...
Page 90
Auto Attendant box can then greet the caller with the automated attendant greeting. This is useful for setting up departmental automated attendants. l Custom Call Routing can be used to perform automated attendant tasks. Regardless of which method is used there are two basic steps are required to set up an Automated Attendant. 0 Program the system’s ports or mailboxes for Automated Attendant use. o Create greetings which give callers dialing instructions. 7.4 PROGRAM SYSTEM PORTS Each of the...