Vodavi Infostar Vx2 System Administrators Manual

							System Administrator’s Manual 
Part Number 770804B 
April 1992 
Including Software Version 3.0 Supplement 
cl 1 
7 
4 
Li 
7 
7 * 
*I 
1 5 
8l 
Ot  
						

							System- Ad.min,istrato.& M:an.u.al~: S-u pp&vmt- 
“” ..i : 
..: 
The lNFOSTAR’“W2 is now being shipped with softwareversion 3.0. This document gives a description ofthe 
new features and the changes that were made to the existing features. A new section - Section 70 - System 
Administration 
Reports has been added to the back of this manual. The command summaries on page 5.7 and 
pages 6.25 -26 have been updated to software version 3.0. 
New Features 
D Access Code Protection For The System Administrator - The On Line Programming Menu is now pro- 
tected by an access code. After pressing F8 for the On 
Line Programming Menu, the system prompts for an 
access code. See Figure 1. The access code is the 3-character company code and the access code forthe 
system administrator’s mailbox. For example, if the company code is 
EXC and the system administrator’s 
mailbox access code is 6947, the access code is entered as 
EXC6947. 
[ver 3.01 
COMPANIES 
[A] Setup [ON LINE PROGRAMMING MENU] 
[D] Status 
[E] 
Link [F] Ext. Access Code 
[cl Type [H] Out Dial Sched. 
[I] C.C.R 
IJ1 Class Of Service 
[PgDn] Next [Esc]Quit [S] Line Set Up 
[T] Bin Numbers 
[U] D.N.1.S Table 
[V] Message Info 
InfoStar Vx2 
Figure 1 
12/16/91 17:23 
0 New Sizes - The following new configurations of the INFOSTAWX2 are available: 
o Ports - The VX2 can be ordered in the following additional port increments: 12, 16, 20, and 24. 
l Hours - The VX2 can be ordered in the following additional disk sizes: 30, 60, and 100 hours. The 30 
hour disk drive can be ordered with either the INFOSTAR/AP/G or the INFOSTAR/AP/12. However, both 
the 60 and 100 hour disk drives require the use of the INFOSTAR/AP/12. 
March 2, 1992 Page 1 of 4  
						

							Q Reports - The optional Reports feature is designed to help system administrators analyze data and 
monitor subscriber’s usage so they can operate their systems at optimum performance and plan for 
additional capacity (ports and hours). Reports are accessed via the system monitor. The reports can 
be viewed on the system monitor, printed to the system printer, or “printed” to a floppy disk for 
storage. The follotiing reports are available: 
The Mailbox Directory report provides a listing of the mailboxes programmed in the system. 
The Mailbox Summary report provides a usage report for each mailbox. 
The Uninitialized Mailbox report provides a listing of mailboxes which have been created, but have not 
been used for the first time by a subscriber. 
The .Sy.stem Group Listreport provides a listing of the members of each of the system group lists estab- 
lished. 
The Persona/ Group List report provides a listing of the members of each of the personal group lists 
established for each mailbox. 
The Port Statistics report is a listing of the number of times each port is used (inbound, outbound, and 
total), the amount of time (inbound, outbound, and total) each port is in use, the number of transfers, and 
the percent of time busy for total reporting period. 
The /-/our/y Port Statistics report provides the number of connections to the system, the number of con- 
nect minutes, the number of ports busy, and the time busy for the system by hour. 
The System Port Statistics report provides a summary of port activity for the reporting period. 
The Outdialing Detail report provides a listing of each outdial call placed by the system. 
See the attached section titled System Administration Reports for a detailed description of the Reports fea- 
ture. 
0 Multiple Greetings - Additional greetings are available for each mailbox. These are greetings 4,5 and 6. 
These greetings are played when the appropriate code is sent before the mailbox number by the telephone 
system the VX2 is integrated with. Each subscriber mailbox supports the following greetings: 
m Greeting 1 - Name 
a Greeting 2 - Mailbox Greeting (played when mailbox number is dialed into the VX2) 
a Greeting 3 - Temporary Greeting (when active, overrides all other greetings) 
n Greeting 4 - No Answer Greeting (played when *l + mailbox number is dialed into the VX2) 
* Greeting 5 - Busy Greeting (played when *2 + mailbox number is dialed into the VX2) 
w Greeting 6 - Out of Office Greeting (played when *3 + mailbox number is dialed into the VX2) 
In order to make use of these greetings, the telephone system must be able to send the appropriate code 
before the mailbox number, for each status of an extension. 
To record the additional greetings: 
. Dial 3 for Personal Options 
n Dial 1 for Greetings 
= Dial 2 to Record 
n Dial #, then the greeting to be recorded (4, 5, or 6). 
Page 2 of 4 March 2, 1992  
						

							Changes To Existing Features 
0 On Line Programming Menu - The On Line Programming menu has been updated to include the new 
features. The menu is now two pages. Press the Page Up or Page Down keys to move from one page to the 
next. See Figures 2 and 3. 
[Ver 3.01 
i: 
[ON LINE PROGRAMMING MENU] 
COMPANIES 
[A] Setup 
[B] Parameters [L] Personal Groups 
MAILBOX 
[C] Setup [M] P.B.X Parameters 
[D] Status [N] P.B.X Functions 
[E] Link CALLS STATUS 
[F] Ext. Access Code [OA] Call Count 
[cl Type [H] Out Dial Sched. [OC] Hourly Count 
[I] C.C.R 
rJ1 Class Of Service 
[PgDn] Next [Esc]Quit QUEUE 
[&A] M.W.I 
[QB] Out Dial 
[QC] Agent Status 
[QD] Specified Time 
[QE] Group Deliv. Q. 
MISC. 
[S] Line Set Up 
[T] Bin Numbers 
[U] D.N.1.S Table 
[v] Message Info 
[W] Out Dial Param. 
InfoStar Vx2 
Figure 2 12/16/91 17:23 
L[Ver3.0]- [ON LINE PROGRAMMING MENU] 
[T] Outdial Stat Rpt 
 
[PgUp] Prev [Esc]Quit 
InfoStar Vx2 
Figure 3 12/16/91 17:24 
Q Additional Mailbox Types - The following mailbox types have been added to the system: 
. Mailbox Type 16 - is a regular subscriber mailbox which is allowed to skip listening to broadcast mes- 
sages, and is allowed to delete the broadcast message before listening to the entire message. (Press 3 
to delete, ##to skip). 
March 2, 1992 Page 3 of 4  
						

							. Mailbox Type 17 - calls to mailboxes with this type are routed to the starting point for non-subscriber 
voice mail with prompts to spell the subscriber’s name. This mailbox type accepts only spell-by-name. 
A mailbox number cannot be dialed. 
q Mailbox Type 18 - calls to mailboxes with this type are routed to the starting point for non-subscriber 
voice mail with prompts to spell the subscriber’s name. This mailbox type accepts only spell-by-name. 
A mailbox number cannot be dialed. 
. Mailbox Type 19 - is a regular subscriber mailbox which does not receive broadcast messages. 
0 Prompting During Dial By Name Addressing - When a subscriber routes a message using Dial By Name, 
the system prompts for the spelling of the name of the destination mailbox. If the subscriberwishes to enter 
another destination, the system continues to prompt for the spelling of the name of the destination mailbox 
instead of the extension number. 
rJ Messages Sent To A Group List - After sending a message to a group list, the system immediately 
prompts that the message has been sent, even though it may not have completed the process. This frees 
the subscriber to perform other functions while the message is being sent. 
0 Definition Of When Messages Are Considered Listened To - In this software version, messages are 
considered “listened to” if at least 5 seconds of a message has been played. The check receipt feature 
would indicate the message as being received if the message was played for at least 5 seconds even if the 
receiver did not act on the message (save, delete, forward, etc.). Depending upon the NlWlReset Option on 
a mailbox’s class of service, this also effects the message waiting indication. 
a Copying The Same Message To The Same Mailbox - The same message cannot be copied to the same 
destination mailbox if there is a copy of that message already in that mailbox. In this situation, a message is 
played indicating that there is already a copy of the message in the mailbox. 
0 CCR Mailbox Screen - The names of two of the fields on the CCR Mailbox screen have been changed. 
This is ONLY a name change, the fields perform the same function. The CCR field has been renamed to 
BOX. The MSG# field has be renamed to GRT#. See Figure 4. 
;~AIL;;;;;?ho t--i- - -jr; FROM/TO 
GET INPUT 
[II Ll L-...- IL1 121 L.l[ 
-1 L-1 [31[-I[ ----I L-1 
[41[-1[p 1 r-1 [51 f-1 I- I L-1 [61 r-1 [ .---I r-1 
[71[.J[p 1 Ll 
[81 L-1 Lp 1 L-1 [gl L-1 Lp 1 Ll 
[*I r-1 [ -1 L-1 LOI L-1 [- 1 L-1 
[#I [-I[ -1 f-1 
[C] GOT0 NEXT CCR BOX [D] DIAL EXT. SCREENED 
[M] GOT0 MAILBOX [E] DIAL EXT. NOT SCREENED 
ERRORS 
MAX WRONG KEY ERRORS..j tI; MAX TIME OUT ERRORS.... 
MAX ERRORS [-I[ MAX TIME OUT [-I[ 
[FS]CLEAR [FS]SAVE [FG]DEL [F7]scRoLL [FB]FIND [FS]PREV [F~O]NEXT [ESC]QUIT Jl 
Figure 4 
Page 4 of 4 March 2, 1992  
						

							Section 
, 
Table of Contents 
Section 1 - Introduction Page 
1.1 INTRODUCTION ....................................................................... 1.1 
1.1.1 BASIC DESCRB’TION ............................................................. 1.1 
1.1.2 MAILBOXES ...................................................................... 1.2 
1.1.3 BULLETIN BOARD MAILBOXES .................................................. 1.2 
1.1.4 MULTIPLE USERS ................................................................ 1.2 
1.15 AUTOMATED ATTENDANT ....................................................... 1.2 
1.1.6 CUSTOM CALL ROUTING ........................................................ 1.2 
1.1.7 oUTDIAL ......................................................................... 1.3 
1.2 THE INFOSTARNX2 IS EASY TO USE .................................................. 1.3 
1.3 SYSTEM ADMINISTRATION ............................................................ 1.3 
1.4 RESPONSIBILITIES OF THE SYSTEM ADMINISTRATOR ................................ 1.3 
1.4.1 OVERALL ......................................................................... 1.3 
1.4.2 IMPLEMENTATION ............................................................... 1.3 
1.4.3 SUBSCRIBER TRAINING .......................................................... 1.4 
1.4.4 ON-GOING SYSTEM MANAGEMENT ............................................. 1.4 
1.5 HARDWARE COMPONENTS ........................................................... 1.4 
1.5.1 ENCLOSURE ...................................................................... 1.4 
1.5.2 CPU ............................................................................... 1.4 
1.5.3 SCSI HOST (DISK DRIVE) CONTROLLER BOARD ................................. 1.4 
1.5.4 VIDEO CONTROLLER BOARD .................................................... 1.4 
1.5.5 TELEPHONE INTERFACE BOARD ................................................ 1.4 
1.5.6 FLOPPY DISK DRIVE ............................................................. 1.4 
1.5.7 HARD DISK DRIVE ................................................................ 1.5 
1.5.8 HARDWARE ACHVATOR ......................................................... 1.5 
1.6 SYSTEM SOFTWARE 
................................................................... 1.5 
1.7 AVAILABLE CONFIGURATIONS 
........................................................ 1.5 
Section 2 - Initial Setup 
2.1 LNTRODUCl-ION 
....................................................................... 2.1 
2.2 SYSTEM MENUS AND SCREENS ....................................................... 2.1 
2.2.1 ENTERING DATA INTO A SCREEN 
................................................ 2.1 
2.2.2 CONFIRMATIONREQUIRED 
..................................................... 2.2 
2.2.3 DEFAULTVALUES 
................................................................ 2.2 
2.3 AUTO INTEGRATION 
.................................................................. 2.2 
2.4 
BOOTING THE SYSTEM ................................................................ 2.3 
2.5 RUN DIALOGUE SCREEN 
.............................................................. 2.3 
2.6 TAKING THE SYSTEM OFF-LINE 
....................................................... 2.4 
2.7 COMPANY INFORMATION 
............................................................. 2.5 
INFOSTARIVXZ 
System Administrator’s Manual 
revised 7191 i  
						

							Table of Contents 
Section 
2.8 COMPANY PARAMETERS .............................................................. 2.6 
2.8.1 MAILBOX.. ....................................................................... 2.6 
2.8.2 GREETING ....................................................................... 2.7 
2.8.3 GENERAL ........................................................................ 2.7 
2.8.4 HOW TO PROGRAM .............................................................. 2.8 
2.9 PBX PARAME TERS SCREEN ............................................................ 2.9 
2.9.1 HOW TO PROGRAM 
.............................................................. 2.10 
2.10 PBX FUNCTIONS SCREEN ............................................................ 2.12 
2.10.1 MESSAGE WAITING INDICATION ................................................ 2.13 
2.10.2 OUTDIAL ........................................................................ 2.13 
2.11 LINE SET-UP SCREEN ................................................................ 2.14 
2.12 INTEGRATING THE VX2 AND A TELEPHONE SYSTEM ............................... 2.15 
2.13 SUPPORTING INTEGRATION .......................................................... 2.15 
2.14 MAILBOXES ........................................ e ................................. 2.15 
2.15 STARTING THE SYSTEM .............................................................. 2.15 
Section 3 - Mailboxes 
3.1 INTRODUCTION 
....................................................................... 3.1 
3.2 CLASS OF SERVICE .................................................................... 3.1 
3.2.1 ESTABLISH CLASSES OF SERVICE ................................................ 3.5 
3.2.2 MODIFY CLASSES OF SERVICE ................................................... 3.5 
3.2.3 DELETE CLASSES OF SERVICE ................................................... 3.6 
3.3 MAILBOX SET-UP SCREEN ............................................................ 3.7 
3.3.1 MAILBOX TYPES ................................................................. 3.9 
3.3.2 ADDING MAILBOXES ............................................................. 3.11 
3.3.3 MODIFYING MAILBOXES ........................................................ 3.13 
3.3.4 DELETE AMAILBOX ............................................................. 3.14 
Section 4 - System Administration 
4.1 INTRODUCTION ....................................................................... 4.1 
4.2 ON-LINEPROGRAMMING ............................................................. 4.1 
4.3 SYSTEM GROUP LISTS ................................................................. 4.1 
4.3.1 ESTABLISHING A SYSTEM GROUP LIST .......................................... 
4.2 
4.3.2 MODIFY A SYSTEM GROUP LIST ................................................. 4.4 
4.3.3 ERASE AN ENTIRE SYSTEM GROUP LIST ........................................ 4.4 
4.4 PERSONAL GROUP LISTS .............................................................. 4.5 
4.4.1 ESTABLISHING A PERSONAL GROUP LIST ....................................... 4.5 
4.4.2 MODIFY A PERSONAL GROUP LIST .............................................. 4.7 
4.4.3 ERASE AN ENTIRE PERSONAL GROUP LIST ..................................... 4.7 
ii INFOSTARIVX2 
System Administrator’s Manual 
revised 7191  
						

							Table of Contents 
Section 
Page 
Section 5 - System Administrator Mailboxes 
5.1 INTRODUCTION 
....................................................................... 
5.1 
5.2 SYSTEM ADMINISTlViTOR’S OF’TIONS 
................................................. 5.1 
5.3 SYSTEM GREETINGS 
.................................................................. 
5.1 
5.3.1 SAMPLE GREETINGS 
............................................................. 5.2 
5.3.2 RECORDING SYSTEM GREETINGS 
............................................... 5.2 
5.3.3 PLAYING SYSTEM GREETINGS 
................ .;. 
................................ 5.3 
5.3.4 ERASING SYSTEM GREETINGS 
................................................... 5.3 
5.4 BROADCASTMESSAGE 
................................................................ 
5.3 
5.4.1 SENDING A BROADCAST MESSAGE 
.............................................. 
5.3 
5.4.2 LISTENING TO A BROADCAST MESSAGE 
........................................ 5.4 
5.4.3 TO ERASE A BROADCAST MESSAGE 
............................................. 5.4 
5.5 MAILBOX ADMINISTRATION 
......................... 
................................. 
5.4 
5.5.1 RESET ACCESS CODES 
........................................................... 5.4 
5.5.2 ADD MAILBOXES 
................................................................. 5.4 
5.5.3 DELETE MAILBOXES 
............................................................. 5.4 
5.5.4 RECORDING MAILBOX GREETINGS 
............................................. 5.5 
5.5.5 RESET MESSAGE WAITING INDICATOR 
.......................................... 5.5 
5.6 SYSTEM GROUP LISTS 
.................................................................. 
5.5 
5.6.1 LIST GROUP MEMBERS 
.......................................................... 
5.5 
5.6.2 ESTABLISHING GROUP LISTS 
.................................................... 5.5 
5.6.3 ERASE GROUP LIST 
.............................................................. 5.6 
5.6.4 MODIFY GROUP LIST 
............................................................ 5.6 
5.7 SET DATE AND TIME 
.................................................................. 5.6 
Section 6 - Operation 
6.1 INTRODUCTION 
....................................................................... 6.1 
6.2 GENERAL OPERATION 
................................................................. 6.1 
6.2.1 SYSTEMPROMPTS.. 
.............................................................. 6.1 
6.2.2 IF NO RESPONSE FROM THE USER 
.............................................. 6.1 
6.2.3 IF TOO MANY ERRORS 
........................................................... 6.1 
6.2.4 WHY THE SYSTEM TRANSFERS USERS AUTOMATICALLY 
....................... 6.1 
6.2.5 ALLOWABLE TIME BETWEEN KEYS WHEN ENTERING NUMBERS 
.............. 6.2 
6.2.6 THE KEY AS ANUMBERTERMINATOR 
.......................................... 6.2 
6.2.7 THE KEY AS A RECORDING TERMINATOR 
...................................... 6.2 
6.2.8 DIALING TO HANG UP 
........................................................... 6.2 
6.3 FIRSTTIMEUSE 
....................................................................... 
6.2 
6.4 SPECIAL SYSTEM NOTICES 
............................................................ 6.2 
6.4.1 BROADCAST 
...................................................................... 6.2 
64.2 ERASED MESSAGE NOTICES 
..................................................... 6.2 
6.4.3 CONFIRMATION NOTICES 
........................................................ 6.3 
INFOSTARIVX2 
System Administrator’s Manual 
revised 7191 . . . 111  
						

							Table of Contents 
Section Page 
6.5 MESSAGE PLAYBACK FEATURES ...................................................... 6.3 
6.51 ORDER OF REVIEW .............................................................. 6.3 
6.5.2 FEATURES AVAILABLE WHILE LISTENING TO MESSAGES ....................... 6.3 
6.5.3 REVIEW A MESSAGE ............................................................. 6.4 
6.5.4 WHILE LISTENING TO A MESSAGE ............................................... 6.4 
6.5.5 PLAYBACK CONTROLS ........................................................... 6.5 
6.5.6 EXPERT MODE FEATURES ....................................................... 6.5 
6.5.7 AFTER LISTENING TO A MESSAGE ............................................... 6.7 
6.6 MESSAGE SENDING FEATURES ....................................................... 6.9 
6.6.1 RECORDING A MESSAGE ........................................................ 6.9 
6.6.2 DELIVERY OPTIONS .............................................................. 6.11 
6.6.3 SEND TO GUEST MAILBOXES .................................................... 6.13 
6.7 CHECK DELIVERY ..................................................................... 6.13 
6.8 PERSONAL OPTIONS ................................................................... 6.14 
6.8.1 GREETINGS AND NAME .......................................................... 6.14 
6.8.2 TEMPORARY GREETING ......................................................... 6.15 
6.8.3 ACCESS CODES ................................................................... 6.15 
6.8.4 NOTES ABOUT ACCESS CODES .................................................. 6.16 
6.8.5 GROUP DISTRIBUTION LISTS .................................................... 6.16 
6.9 OUTDIAL .............................................................................. 6.17 
6.9.1 OUTDIAL BINS ................................................................... 6.18 
6.9.2 OUTDIAL ADMINISTRATION ..................................................... 
6.19 
6.9.3 TURN OUTDIAL ON/OFF ......................................................... 6.22 
6.9.4 ANSWERING AN OUT-DIAL CALL ................................................. 6.22 
6.9.5 THINGS TO KNOW ABOUT THE OUTDIAL SCHEDULE ........................... 6.23 
6.10 RETURN TO ATTENDANT. ............................................................. 
6.23 
6.11 TELEPHONE ANSWERING MODE ..................................................... 6.23 
6.11.1 SHORTCUT FOR NON-SUBSCRIBERS ............................................ 
6.23 
6.11.2 CALLS FORWARDED TO THE SYSTEM .......................................... 6.23 
6.11.3 TRANSFER TO OPERATOR ...................................................... 6.24 
Section 7 - Auto Attendant 
7.1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1 
7.2 HOW CALLERS USE AN AUTOMATED ATTENDANT ................................... 
7.1 
7.3 SETTING UP AN AUTOMATED ATTENDANT ........................................... 7.1 
7.4 PROGRAM SYSTEM PORTS ............................................................ 
7.2 
7.5 RECORD A GREETING ................................................................. 7.3 
7.5.1 SAMPLE GREETINGS ............................................................. 
7.4 
7.52 RECORDING SYSTEM GREETINGS ............................................... 7.5 
7.5.3 PLAYING SYSTEM GREETINGS ................................................... 
7.5 
7.5.4 ERASING SYSTEM GREETINGS ................................................... 7.5 
7.6 PROGRAM A MAILBOX FOR AUTOMATED AmNDANT .............................. 
7.6 
7.7 RECORDING A MAILBOX GREETING .................................................. 7.6 
7.8 TESTTHE APPLICATION ............................................................... 7.7 
7.9 TRAIN SUBSCRIBERS AND OUTSIDE CALLERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.7 
iv INFOSTARIW2 
System Administrator’s Manual 
revised 7191  
						

							Table of Contents 
Section 
Page 
Section 8 - Custom Call Routing 
8.1 lNTRODUCTION 
.............. ......................................................... 
8.1 
8.2 DESIGNING THE ROUTING PLAN 
..................................................... 
a.2 
8.2.1 WHERE TO ROUTE CALLERS? 
................................................... 8.2 
8.2.2 HOWDOCALLSGETTOCCR? 
................................................... 8.3 
8.2.3 WHEN SHOULD CCR BE ACllVE? ................................................. 
8.3 
8.2.4 SPECKAL CONSIDERATIONS 
................. i 
.................................... 8.3 
8.2.5 SUGGESTIONS 
.................................................................... 8.4 
8.3 CREATE THE REQUIRED MAILBOXES ................................................. 
8.4 
8.3.1 MAILBOX TYPES 
................................................................. 
8.5 
8.4 CCR MAILBOX SCREEN. 
............................................................... 8.7 
8.4.1 ADDING A CCR MAILBOX 
........................................................ 8.9 
8.4.2 MODIFYING A CUSTOM CALL RECORD 
.......................................... 8.10 
8.4.3 DELETE A CUSTOM CALL RECORD 
.............................................. 8.10 
8.5 RECORDING A MENU/GREETING 
..................................................... 8.11 
8.6 PROGRAM THE SYSTEM TO USE CCR 
................................................. 8.11 
8.6.1 RUN DIALOGUE SCREEN 
........................................................ 8.12 
8.6.2 SPECIFIC MAILBOXES .............. 
.............................................. 8.12 
8.7 TEST THE ROUTING PLAN ...... 
....................................................... 
8.12 
8.8 EXAMPLE 1 
............................... ............................................. 
8.13 
8.8.1 CREATE THE MAILBOXES 
........................................................ 8.14 
8.8.2 CREATE THE CCR MAILBOXES 
................................................... 8.14 
8.8.3 RECORD GREETINGS FOR THE BULLETIN BOARD MAILBOXES 
................ 8.15 
8.8.4 RECORD THE CCR MENU 
........................................................ 8.15 
8.8.5 PROGRAM RUN DIALOGUE SCREEN 
............................................. 8.16 
8.9 EXAMPLE 2 ........ 
.................................................................... 
8.17 
8.9.1 DESIGNING THE PLAN 
........................................................... 8.17 
8.9.2 WHY HAVE TWO MAIN MENUS DOING THE SAME THING? 
...................... 8.19 
8.9.3 GREETINGS 
.............................. ........................................ 
8.19 
8.9.4 PLAN SUMMARY 
................................................................. 8.19 
8.9.5 CREATE THE MAILBOXES 
........................................................ 8.19 
8.9.6 PROGRAMMING THE CCR MAILBOX SCREEN . . 
................................. 
8.20 
8.9.7 RECORD GREETINGS FOR THE BULLETIN BOARD MAILBOXES 
................ 8.24 
8.9.8 RECORD THE CCR MENU/GREETINGS 
........................................... 8.24 
8.9.9 PROGRAM RUN DIALOGUE SCREEN 
............................................. 8.25 
8.10 EXAMPLE 3 - CCR AS AN AUTO AmNDANT 
......................................... 8.26 
8.10.1 CREATE THE MAILBOX 
......................................................... 8.26 
8.10.2 MODIFY THE FIRST CCR MAILBOX 
............................................. 8.26 
8.10.3 CHANGE THE CCR MENU/GREETINGS 
......................................... 8.27 
INFOSTARIVX2