Vodavi Infostar Vx2 System Administrators Manual
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System Administration Reports IO.15 CALL STATUS REPORTS There are three Call Status reports located on the first page of the On Line Programming Menu. MONTHLY CALL COUNT (OA REPORT) The Monthly Call Count screen tells the system administrator how many calls the system took on a daily basis in a specific month, with monthly and day of the week totals. MONTHLY CALL DURATION (OB REPORT) The Monthly Call Duration screen tells the system administrator the total connect time (in hours, minutes, and seconds) the system took each day in a specific month. DAILY CALL COUNT (OC REPORT) The Daily Call Count screen tells the system administrator how many calls were made to the system in a 24-hour period on a specific day. NOTE: The system stores the Call Status Reports for 90 days from the time the system was activated. 10.16 MONTHLY CALL COUNT (OA REPORT) 10.16.1 ACCESSING THE MONTHLY CALL COUNT REPORT 1. From the On Line Programming Menu, press the 0 and then the A key for the Monthly Call Count report. 2. The Monthly Call Count screen appears. 3. To exit the report, press the Esc key. The On Line Programming Menu appears. [MONTHLY CALL COUNT SCREEN] CMP:[EXC] YEAR:[Ql] MONTH:[OQ] 20 67 54 39 18 [ALT+P] print TOTAL: 198 : [FI]Clear [FJ]Save [FG]Del [F7]Scroll [FB]Find [FQ]Prev [FlO]Next [Esc]Quit Figure lo-13 Monthly Call Count Report (OA Report) INFOSTARIKX2 10.27 System Administrator’s Manual revised 2192 - software version 3
System Administration Reports 10.16.2 PRINTING THE MONTHLY CALL COUNT REPORT 1. Press the ALT and P keys simultaneously to print the current OA report for that month. 2. To review any month, move the cursor to the desired month. Press the F9 key. Press the Enter key. Press the ALT and P keys simultaneously to print the selected month of your choice. 3. To print ALL of the OA reports that the system has stored, at the date prompt type: EXC, 91 ,* * * The reports will print. 4. To exit the OA report, press the Esc key. The On Line Programming Menu appears. NOTE: The three asterisks displayed in the printing sequence above, are used only if you need to print ALL monthly reports that are captured within the system. 10.17 MONTHLY CALL DURATION (OB REPORT) 10.17.1 ACCESSING THE MONTHLY CALL DURATION REPORT 1. From the On Line Programming Menu, press the 0 and then the B key for the Monthly Call Duration report. 2. The Monthly Call Duration report appears. 3. To exit the report, press the Esc key. The On Line Programming Menu appears. [MONTHLY CALL DURATION SCREEN] [MONTHLY CALL DURATION SCREEN] CMP:[EXC] YEAR:[91] MONTH:[ll] CMP:[EXC] YEAR:[91] MONTH:[ll] -[SUN] [MON] [TUEI [WED] [THR] [FRI 1 [SAT+-- 1 - 2 - - - - :: : -I- :: : -:- :: : -:- -:-:- 3 4 3 4 5 6 5 6 I I a a 9 9 -:-:- 0:13:08 -:-:- 0:13:08 30:46:32 104:51:11 30:46:32 104:51:11 0:21:42 0:21:42 0:15:50 0:15:50 : : : : - - 10 11 10 11 12 13 12 13 14 14 15 15 16 16 :: : -:- :: : -:- 0:02:34 :: : -:- :: : -:- 0:02:34 : : :: : - _: -:- -:- 17 18 17 18 19 20 19 20 21 21 22 22 23 23 -I-.-:- 0:19:ia -I-.-:- 0:19:ia 1:04:09 0:00:54 1:04:09 0:00:54 0:44:13 --I-- 0:44:13 : : : :: - -: -:- -:- 24 25 24 25 26 27 26 27 28 29 28 30 :: : -:- :: : -:- :: : -:- :: : -:- :: : -:- -:-:- - - - - - - - - - - - - -:-:- -:-.- -:-:- -:-.- -:-:- _. -:_ -:-:- _. -:_ -:-.- -:-.- -: -:- -:-:- -:-:- 0:32:26 -:-:- 0:32:26 31:50:41 104:52:05 31:50:41 104:52:05 i:oa:29 0:15:50 i:oa:29 : : - [ALT+P] print TOTAL: TOTAL: 78:24:28 78:24:28 = [FB]Clear [FS]Save [FG]Del [F7]Scroll [Fa]Find [F9]Prev [FlO]Next [Esc]Quit =I [FB]Clear [FS]Save [FG]Del [F7]Scroll [Fa]Find [F9]Prev [FlO]Next [Esc]Quit Figure lo-14 Monthly Call Duration Report (OB Report) 10.28 INFOSTARIVX; System Administrator’s Manual revised 2192 - software version 3
System Administration Reports /’ 10.17.2 PRINTING THE MONTHLY CALL DURATION (OB) REPORT 1. Press the ALT and P keys simultaneously to print the current OB report for that month. , 2. To review any month, move the cursor to the desired month. Press the F9 key. Press the Enter key. Press the ALT and P keys simultaneously to print the selected month of your choice. 3. TO print ALL of the OB reports that the system has stored, at the date prompt type: EXC, 91 ,* * * The reports will print. 4. To exit the OB report, press the Esc key. The On Line Programming Menu appears. NOTE: The three asterisks displayed in the printing sequence above, are used only if you need to print ALL monthly reports that are captured within the system. 10.18 DAILY CALL COUNT (OC REPORT) 10.18.1 ACCESSING THE DAILY CALL COUNT REPORT 1. From the On Line Programming Menu, press the 0 and then the C key for the Daily Call Count report. 2. The Daily Call Count report appears. 3. To exit the report, press the Esc key. The On Line Programming Menu appears. [DAILY CALL COUNT SCREEN] CMP:[EXC] YEAR:[91] MONTH:[ll] DAY:[04] [ALT+P] pri. nt = [F3]Clear [F5 [AMI - [PM1 - Hour oo:oo-01:oo 01:00-02:50 02:00-03:oo 03:00-04:oo 04:00-05:oo 05:00-of3:oo 06:00-07:OO 07:00-00:oo 08:00-09:OO 09:00-1o:oo [ 10:00-11:oo [ 11:00-12:oo [ -1 Hour II 12:00-13:00 [ 111 13:00-14:oo [ 14:00-15:oo [ 15:00-16:oo [ Calls II II 16:00-17:oo [ 21 17:00-18:00 [ 31 18:00-19:OO [ -j I 19:00-20:oo [ 20:00-21:oo [ 21:00-22:oo [ 22:00-23:00 [ 23:00-24:00 [ Save [FG]Del [F7]Scroll TOTAL....[ -1 [FB]Find [FS]Prev [FlO]Next [Esc]Quit Figure lo-15 Daily Call Count Report (OC Report) INFOSTARIVX2 10.29 System Administrator’s Manual
System Administration Reports 10.18.2 PRINTING THE DAILY CALL COUNT (OC) REPORT 1. Press the AL+ and P keys simultaneously to print the current OC report for that month. * 2. To review any month, move the cursor to the desired month. Press the F9 key. Press the Enter key. Press the ALT and P keys simultaneously to print the selected month of your choice. 3. To print ALL of the OC reports that the system has stored, at the date prompt type: EXC, 91 ,* * * The reports will print. 4. To exit the OC report, press the Esc key. The On Line Programming Menu appears. NOTE: The three asterisks displayed in the printing sequence above, are used only if you need to print ALL monthly reports that are captured within the system. 10.30 INFOSTARIKf2 System Administrator’s Manual revised 2192 - software version 3