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Telrad Digital Executive Set With Expanded Display User Guide

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Page 81

Executive set with expanded display 79
B. Select the Auto attendant method of operation 
for your mailbox
You can choose one of the followin
g three Auto attendant 
modes for dealin
g with incoming calls:
•
Internal -- The Auto attendant initially transfers all 
incomin
g calls to your internal extension. If there is a 
‘busy’ or ‘no answer’ response, calls are handled 
accordin
g to mailbox forwarding instructions (as 
described below).
•
External -- The Auto attendant initially transfers all 
incomin
g...

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80 Executive set with expanded display
C. Program the call handling method for all no answer/
busy calls
You can determine how all incomin
g calls are to be han-
dled if your extension is busy or there is no answer. There 
are several options available:
•
Default -- You can decide to have calls handled accord-
in
g to the tenant programming for your system; or have 
IMAGEN play the re
gular BUSY/NO ANSWER menu, 
either with or without offerin
g the caller the option to 
‘camp on’ to your extension.
•...

Page 83

Executive set with expanded display 81
To program the no answer/busy call handling method 
for all calls
1. From the AUTOMATED ATTENDANT Menu, select [3];
you are transferred to the OPERATION Menu:
2. Choose the desired call handlin
g method. 
• If you press 
{RECORD} or [2], or {UNSCRN} or [3], 
your selection is saved, and you are returned to the 
AUTOMATED ATTENDANT Menu.
• If you press 
{DEFAULT} or [1] -- you are prompted 
to select a 
Default option.
 Press 
{ENABL CAMP} or [1] for the BUSY/NO...

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82 Executive set with expanded display
• If you press {INT FRWARD} or [5], you are prompted 
to enter an 
internal extension number. You are then 
asked to select either 
{SCREENED} or [1], to have 
calls forwarded on a screened basis, or 
{UNSCREENED} or [2] to have them forwarded on 
an unscreened basis. After makin
g your selection, 
you are returned to the AUTOMATED ATTENDANT 
Menu.
D. Program the no answer and busy call handling 
method for specific types of calls
You may decide you would prefer...

Page 85

Executive set with expanded display 83
•System Forward no answer -- you can decide how 
unanswered calls that arrived via the DIGITAL system 
should be handled.
•
System Forward Busy -- you can decide how calls that 
arrived via the DIGITAL system and received a busy 
si
gnal, should be handled.
To program the no answer and busy call handling 
method for specific types of calls
1. From the AUTOMATED ATTENDANT Menu, select [4];
you are transferred to the FORWARD Menu:
2. Choose the cate
gory of call that...

Page 86

84 Executive set with expanded display
IMAGEN AT A GLANCE
To Enter Your Mailbox
At your extension:
1. Enter the IMAGEN access number;
2. Dial [#] twice;
3. Enter your password (if applicable).
From another extension:
1. Enter the IMAGEN access number;
2. Dial 
[#];
3. Enter your Mailbox Number;
4. Enter your password (if applicable).
From outside the system:
1. Dial the IMAGEN telephone number;
2. Dial [#];
3. Enter your Mailbox Number;
4. Enter your password (if applicable). 

Page 87

Executive set with expanded display 85
3
3
3
RECORD YOUR NAME The following procedures assum e you have accessed
your IMAGEN mailbox:
RECORD YOUR MAILBOX GREETING
RECORD YOUR BUSY GREETING
RECORD YOUR SPECIAL GREETING
RECORD YOUR INTERNAL GREETING
3
1
2
4
53
3
5
5
5
5
-- re cord your n am e --
--
gree ting--
--
gree ting--
--
gree ting--
--
gree ting--
#
#
#
#
TO CHANGE YOUR PASSWORD
54#--enterupto12digits .
(If less, finish by pressing)--1
2
2
5#2
2
2
TOLEAVEAMESSAGE
2-- m ailbox num ber, m essage--2# 

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86 Executive set with expanded display
TOLEAVE A MESSAGEWITHCONFIRMATION
TO LEAVE A PRIVATE MESSAGE
TO LEAVE AN URGENT MESSAGE
TO LEAVE A FUTURE DELIVERY MESSAGE
2
2
2
2
-- m ailbox num ber, m essage--
-- m ailbox num ber, m essa
ge--
-- m ailbox num ber, m essa
ge--
-- m ailbox num ber, m essa
ge--
day (2 di
gits ), tim e (4 d igits, 24 hr. form at)--month(2di
gits ),
#63*
#
#
#
6
6
62*
1
4
*
TO LEAVE A MESSAGE FOR A MAILBOX GROUP
TO LISTEN TO YOUR NEW MESSAGES
TO ACTIVATE MESSAGE HEADER FEATURE
5
1...

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Executive set with expanded display 87 

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88 Executive set with expanded display 
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