Telrad Digital Executive Set With Expanded Display User Guide
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Executive set with expanded display 79 B. Select the Auto attendant method of operation for your mailbox You can choose one of the followin g three Auto attendant modes for dealin g with incoming calls: • Internal -- The Auto attendant initially transfers all incomin g calls to your internal extension. If there is a ‘busy’ or ‘no answer’ response, calls are handled accordin g to mailbox forwarding instructions (as described below). • External -- The Auto attendant initially transfers all incomin g...
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80 Executive set with expanded display C. Program the call handling method for all no answer/ busy calls You can determine how all incomin g calls are to be han- dled if your extension is busy or there is no answer. There are several options available: • Default -- You can decide to have calls handled accord- in g to the tenant programming for your system; or have IMAGEN play the re gular BUSY/NO ANSWER menu, either with or without offerin g the caller the option to ‘camp on’ to your extension. •...
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Executive set with expanded display 81 To program the no answer/busy call handling method for all calls 1. From the AUTOMATED ATTENDANT Menu, select [3]; you are transferred to the OPERATION Menu: 2. Choose the desired call handlin g method. • If you press {RECORD} or [2], or {UNSCRN} or [3], your selection is saved, and you are returned to the AUTOMATED ATTENDANT Menu. • If you press {DEFAULT} or [1] -- you are prompted to select a Default option. Press {ENABL CAMP} or [1] for the BUSY/NO...
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82 Executive set with expanded display • If you press {INT FRWARD} or [5], you are prompted to enter an internal extension number. You are then asked to select either {SCREENED} or [1], to have calls forwarded on a screened basis, or {UNSCREENED} or [2] to have them forwarded on an unscreened basis. After makin g your selection, you are returned to the AUTOMATED ATTENDANT Menu. D. Program the no answer and busy call handling method for specific types of calls You may decide you would prefer...
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Executive set with expanded display 83 •System Forward no answer -- you can decide how unanswered calls that arrived via the DIGITAL system should be handled. • System Forward Busy -- you can decide how calls that arrived via the DIGITAL system and received a busy si gnal, should be handled. To program the no answer and busy call handling method for specific types of calls 1. From the AUTOMATED ATTENDANT Menu, select [4]; you are transferred to the FORWARD Menu: 2. Choose the cate gory of call that...
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84 Executive set with expanded display IMAGEN AT A GLANCE To Enter Your Mailbox At your extension: 1. Enter the IMAGEN access number; 2. Dial [#] twice; 3. Enter your password (if applicable). From another extension: 1. Enter the IMAGEN access number; 2. Dial [#]; 3. Enter your Mailbox Number; 4. Enter your password (if applicable). From outside the system: 1. Dial the IMAGEN telephone number; 2. Dial [#]; 3. Enter your Mailbox Number; 4. Enter your password (if applicable).
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Executive set with expanded display 85 3 3 3 RECORD YOUR NAME The following procedures assum e you have accessed your IMAGEN mailbox: RECORD YOUR MAILBOX GREETING RECORD YOUR BUSY GREETING RECORD YOUR SPECIAL GREETING RECORD YOUR INTERNAL GREETING 3 1 2 4 53 3 5 5 5 5 -- re cord your n am e -- -- gree ting-- -- gree ting-- -- gree ting-- -- gree ting-- # # # # TO CHANGE YOUR PASSWORD 54#--enterupto12digits . (If less, finish by pressing)--1 2 2 5#2 2 2 TOLEAVEAMESSAGE 2-- m ailbox num ber, m essage--2#
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86 Executive set with expanded display TOLEAVE A MESSAGEWITHCONFIRMATION TO LEAVE A PRIVATE MESSAGE TO LEAVE AN URGENT MESSAGE TO LEAVE A FUTURE DELIVERY MESSAGE 2 2 2 2 -- m ailbox num ber, m essage-- -- m ailbox num ber, m essa ge-- -- m ailbox num ber, m essa ge-- -- m ailbox num ber, m essa ge-- day (2 di gits ), tim e (4 d igits, 24 hr. form at)--month(2di gits ), #63* # # # 6 6 62* 1 4 * TO LEAVE A MESSAGE FOR A MAILBOX GROUP TO LISTEN TO YOUR NEW MESSAGES TO ACTIVATE MESSAGE HEADER FEATURE 5 1...