Starplus Triad Xts Digital Telephone Systems Station User Guide

							70 Name In Display
Name In Display
Every extension (Key or SLT) has the capability to program your 
name so that people using display telephones will see your 
name instead of your station number.
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters) by using keys on the 
dial pad.
Figure 2: Keypad Map
3. Press SPEED button to complete the programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Press the SPEED button to complete the erasing process.
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24 
						

							Night Service 71
SINGLE LINE TELEPHONE
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters may be entered) by 
using keys on the dial pad.
3. Briefly depress the hookswitch and release to complete the 
programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Briefly depress the hookswitch and release to complete the 
erasing process.
Night Service
To enter Night Service Mode, from an idle station:
Press the 
preprogrammed NIGHT SERVICE flexible button 
[604]. The system is now in the Night Service Mode.
To remove Night Service Mode:
Press the 
preprogrammed NIGHT SERVICE flexible button 
[604] again. The system is now removed from the Night 
Service Mode.
❑
Flex
Btn 
						

							72 Off-Hook Voice Over (OHVO)
Off-Hook Voice Over (OHVO)
While off-hook on a call (CO or Intercom), this feature allows 
you to receive a voice announcement through the handset 
receiver without interrupting the existing call. You may then 
respond to the calling party using CAMP ON procedures to talk 
to the calling party or use Silent Text Messaging to respond to 
the calling party via LCD Displays.
The calling station is placed in a one-time DND mode upon 
initiating the voice-over. One-Time DND cannot be toggled 
during the OHVO call. The station receiving the OHVO call must 
be off-hook and in the “H” mode.
To place an Off-hook Voice Over call:
When an OHVO station calls a busy OHVO station and a busy 
tone is received, the calling OHVO station must:
Press a preprogrammed OHVO button [628] to initiate an OHVO 
announcement, and the following occurs:
†The HOLD button LED flashes at the called OHVO 
station.
†The OHVO receiving station receives a one-beep 
warning tone. The station receiving the OHVO call must 
be off-hook and in H or P mode, then the calling OHVO 
party may begin the voice announcement to the called 
OHVO party. The called OHVO station’s existing 
conversation is uninterrupted and the voice over 
announcement does not drown out the existing 
conversation. If the receiving station is call forwarded, 
use 5# to override forwarding.
❑
Flex
Btn 
						

							Off-Hook Voice Over (OHVO) 73
†The calling OHVO station is not connected or able to 
hear the called station’s conversation (the connection 
only allows the calling station to transmit to the called 
station).
To respond to an Off-hook Voice Over:
After receiving an OHVO announcement, three options are 
available to respond to the caller:
Option 1 -- This method lets the receiving station respond to 
an OHVO announcement utilizing the MUTE feature button. 
This button is pressed to carry on a two-way conversation with 
the OHVO initiator while still listening to the original call.
Option 2 -- The OHVO receiving station may respond to the 
calling station by using the Silent Text Messaging (this feature 
is only available to digital key telephones, and the calling 
station must be a digital display telephone).
The OHVO receiving station may press a preprogrammed 
Message button to respond to the voice over announcement 
without being released from the current call (e.g., by pressing a 
flexible button preprogrammed for the message IN MEETING, 
the calling station receives this message on the LCD display).
Option 3 -- The OHVO receiving station may respond to the 
calling OHVO station by using the Camp On feature. The OHVO 
receiving station presses the flashing HOLD button to consult 
with the calling station. The existing call (CO line) goes on 
Exclusive Hold automatically. This method then follows Camp 
On procedures and operation.

ELECTRONIC TELEPHONE
Not applicable
The calling station is placed in a one-time DND 
mode upon initiating the Voice Over. 
One-Time DND cannot be toggled during the 
OHVO call. The station receiving the OHVO call 
must be off-hook and in H mode. 
						

							74 Outside Calls
SINGLE LINE TELEPHONE
Not applicable
Outside Calls
Placing an Outside Line on Hold
†If your system is programmed for Exclusive Hold 
Preference, press HOLD once for Exclusive Hold or twice 
for System Hold.
-or-
†If your system is programmed for System Hold 
Preference, press HOLD once for System Hold or twice 
for Exclusive Hold.
Answering a Recall
When an outside line has remained on hold for an extended 
period of time, you are reminded with a recalling ring. (If 
Preferred Line Answer is enabled, skip step 1.)
1. Press OUTSIDE LINE, LOOP, or POOL button (flashes at a very 
fast rate).
2. Lift handset or press ON/OFF to converse with party.
Answering an Outside Call
1. Lift handset or press ON/OFF.
2. Press slow flashing OUTSIDE LINE button or LOOP button. 
(If your telephone is programmed with Preferred Line 
Answer, you may answer an outside line by lifting the 
handset or pressing ON/OFF.)
❑
Flex
Btn 
						

							Paging 75
Placing an Outside Call
To access an outside line for dialing out:
1. Press idle CO line button, POOL button,
-or-
Dial access code (9, 801-823, 88+LLL). 
LLL = CO Line Number
2. Dial desired number for outside call.
3. Lift handset or use speakerphone to converse with party.
Paging
If you are given the ability to make page announcements.:
1. Lift handset or press ON/OFF.
2. Dial a three-digit paging code or press preprogrammed 
PAGING flexible button.
3. Speak in a normal tone of voice to deliver message.
Code Zone Code Zone
700 Int/Ext All Call 707 Internal Zone 7
701 Internal Zone 1 708 Internal Zone 8
702 Internal Zone 2 709 Internal All Call
703 Internal Zone 3 760 External All Call
704 Internal Zone 4 761 External Page Zone 1
705 Internal Zone 5 762 External Page Zone 2
706 Internal Zone 6 763 External Page Zone 3 (MPB2 only) 
						

							76 Personalized Messages
4. Stations receiving a page Announcement can press the 
Volume Bar to change Paging Volume. The display shows:
5. Replace handset to terminate the page announcement.
Paging - Meet Me
To request another party meet you on a page:
1. Dial desired three-digit paging code.
2. Request that party meet you on the page.
3. Do not hang up; wait for the requested party to answer.
To answer a Meet Me Page:
1. Go to the nearest phone.
2. Dial [770] or press preprogrammed MEET ME flexible 
button. You will be connected to party that paged you.
Personalized Messages
Pre-assigned Messages
Each station can select a pre-assigned message to display on 
the LCD of any key telephone calling that station. There are ten 
messages available.
SPEAKER PAGE [#########]
MMM DD YY HH:MM am
Stations off-hook or in DND will not hear the 
page announcement.
This feature is unavailable at Attendant stations.
Stations cannot be call forwarded or in DND and have 
this feature active. 
						

							Personalized Messages 77
To select a pre-assigned message:
1. Dial [633] on the dial pad,
-or-
Press a preprogrammed PERSONAL MESSAGES button.
2. Dial the 2-digit code for the message that displays. A 
confirmation tone sounds and the DND button LED flashes.
To cancel a pre-assigned message:
1. Either dial the Personal Messages code [633] + [00], dial 
[662], or press the DND button.
2. Replace handset. DND button LED extinguishes.
Custom Messages
Each station can select from ten possible custom messages to 
display on the LCD of a key telephone calling that station. 
These messages are programmed from the first attendant 
station for system-wide use.
Each station can also program
 three unique custom messages.
To select a custom message:
1. Dial [633] on the dial pad, 
-or-
Press a preprogrammed PERSONAL MESSAGES button.
00 = (clears messages) 06 = On Trip
01 = On Vacation 07 = In Meeting
02 = Return AM 08 = At Home
03 = Return PM 09 = On Break
04 = Return Tomorrow 10 = At Lunch
05 = Return Next Week
The Custom Messages feature is not available for use 
by attendant stations. 
						

							78 Personalized Messages
2. Dial a valid message number (21-30) for the desired custom 
message. The first Attendant should provide a list of 
messages to each station user.
To program a unique custom message:
1. Dial [633] on the dial pad.
2. Dial a valid message number (18-20) for the desired custom 
message.
3. Enter a custom message, up to eight characters.
4. Press HOLD to save.
To use a unique custom message:
1. Dial [633] on the dial pad.
-or-
Press a preprogrammed PERSONAL MESSAGES button.
2. Dial a valid message number (18-20) for the desired custom 
message.
To cancel a custom message:
1. Either dial the Personal Messages code [633] + [00], dial 
[662], or press the DND button.
2. Replace handset. DND button LED extinguishes.
SINGLE LINE TELEPHONE
SLT users can use custom messages (21-30) as described 
above. Unique custom messages (18-20) are not applicable. 
SLT users cancel the use of a custom message by using 
feature code 662.
 Date and Time Entry Messages
Station users can activate certain messages that let users enter 
a specific time or return date. These messages appear on the 
calling station’s display to alert them of the desired party’s 
return time or date. 
						

							Personalized Messages 79
To activate a message with a custom return time or date:
1. Dial the Message Access code [633] on the dial pad.
2. Then dial the desired message number [11 - 17].
Users may activate the following messages and be 
prompted to enter a return time or date:
[11] = Vacation Until: MM/DD
[12] = Return: HH:MM xm or MM/DD
[13] = On Trip Until: MM/DD
[14] = Meeting Until: HH:MM xm
[15] = At Home Until: HH:MM xm
[16] = On Break Until: HH:MM xm
[17] = At Lunch Until: HH:MM xm
3. Enter the date/time using buttons on the dial pad as shown 
in the following table.
Figure 3: Other Keypad Codes (Date and Time)
4. Press HOLD to enter message. A confirmation tone is 
received and the DND button LED flashes.
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24