Starplus Triad Xts Digital Telephone Systems Station User Guide

							20 Attendant Features
The first entry (000) in the Directory List is shown on the 
display.
AAA = Directory List entry number (000-199)
XXXX = Either:,
A 3- or 4-digit station number (100-8999)
-or-
A 3-digit local number/name translation table number
(600-799 minus assigned station numbers that would
 overlap)
-or-
A 4-digit remote device number (1000-8999 minus
 assigned station numbers that would overlap)
-or-
A 4-digit station speed bin number (9020-9999)
nnn = Programmed Name (blank if none)
The following procedure is used to enter, edit, and erase names 
in the Directory List for stations or speed dial numbers.
1. Enter desired 3-digit Directory List number (000-199), or 
dial [
6] to scroll up (next entry) or [#] to scroll down 
(previous entry) through the list.
If just changing a name associated with an existing station, 
skip to step 4.
2. Press TRANS.
3. Enter the 3- or 4-digit station intercom number.
4. Press MUTE.
DIR  LST  AAA    BIN/ICM:  XXXX
nnnnnnnnnnnnnnnnnnnnnnn 
						

							Attendant Features 21
5. Enter the name (up to 24 characters may be entered) by 
using the keys. The display updates as the name is entered.
Figure 1: Directory List Keypad Map
6. Press SPEED when finished. Confirmation tone sounds and 
the display shows the new or changed name.
7. Press HOLD, then use [
6] or [#] to scroll to next entry.
-or-
Hang up to end programming.
To clear an entry:
1. Select desired entry.
2. Press TRANS.
3. Press FLASH.
4. Press SPEED. Confirmation tone sounds and entry is erased.
The following procedure is used to associate names to the 
Local Number/Name Translation Table number only.
1. Enter desired three-digit Directory List number (000-199), 
or dial [
6] to scroll up (next entry) or [#] to scroll down 
(previous entry) through the list.
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24 
						

							22 Attendant Features
If just changing a name associated with an existing Table 
entry, skip to step 4.
2. Press TRANS.
3. Dial three-digit Local Number/Name Translation Table 
number (600-799) that represents the desired telephone 
number.
4. Press MUTE.
5. Use keys on the dial pad to enter the name (up to 
24 characters may be entered).
The display updates as the name is entered.
6. Press SPEED when finished. Confirmation tone sounds and 
the display shows the new or changed name.
7. Press HOLD, then use [
6] or [#] to scroll to next entry.
-or-
Hang up to end programming.
The following procedure is used to associate names to a system 
speed dial bin only.
1. Enter desired 3-digit Directory List number (000-199), or 
dial [
6] to scroll up (next entry) or [#] to scroll down 
(previous entry) through the list.
If just changing a name associated with an existing System 
Speed Dial Bin entry, skip to step 4.
2. Press TRANS.
3. Dial system speed dial bin location (9020–9999).
4. Press MUTE.
5. Use keys on the dial pad to enter the name (up to 
24 characters may be entered). The display updates as the 
name is entered.
If an error is made during keystroke entry, press 
FLASH to clear the current name. 
						

							Attendant Features 23
6. Press SPEED when finished. Confirmation tone sounds and 
the display updates.
7. Press HOLD, then use [
6] or [#] to scroll to next entry.
-or-
Hang up to end programming.
Attendant Disable Outgoing CO Line
The first Attendant can disable CO lines to prevent outgoing 
access to those lines.
To disable CO Lines:
1. Lift handset or press ON/OFF button.
2. Dial [602] on the dial pad. A confirmation tone sounds.
3. Press the line button(s) of the CO Line(s) to disable. A 
confirmation tone sounds and the CO Line button(s) LED 
flashes.
To reactivate the CO Line(s):
Repeat Steps 1-3 to disable this feature.
Attendant Override
When Attendant Override is enabled, Attendant stations may 
override or call stations that are busy or in Do Not Disturb.
To call a station busy on a CO call:
Press the preprogrammed ATTN OVERRIDE button [601]. 
Three short tone bursts are presented to the called party.
After five (5) seconds, the station’s CO line is automatically 
placed on hold and the Attendant is cut-through.
To call a station in Do Not Disturb mode:
Press the preprogrammed ATTN OVERRIDE button. The 
station is signaled with a Camp On tone.
❑
Flex
Btn 
						

							24 Attendant Features
Attendant Setting Time and Date
System Time/Date must be set by the first programmed 
Attendant via admin programming or using feature code 692.
To set using the feature code:
1. Dial [692] on the dial pad. A confirmation tone sounds.
2. Enter date and time as follows: YYMMDDHHMM
When the correct number of digits are entered, a 
confirmation tone sounds.
3. Press the ON/OFF button to OFF to update the display.
Attendant Speed Dial - System Storing
System Speed numbers must be entered by the first 
programmed Attendant. If an Attendant is not specified, enter 
at Station 100.
1. Press SPEED once, then press the desired outside line key,
-or-
Press SPEED twice to select an outside line automatically.
2. Dial the System Speed bin location (9020-9999).
3. Dial telephone number.
4. Press SPEED.
5. Hang up.
To use the following speed dial options, enter as 
shown:
†Initiate a Pulse-To-Tone Switchover -- Press TRANS 
during number entry.
†Insert a Pause -- Press HOLD during number entry.
†Insert a Flash into the Speed Number -- Press FLASH.
YY = Year (00-99) HH = Hour (00-23)
MM = Month (01-12) MM = Minute (00-59)
DD = Day (01-31) 
						

							Attendant Features 25
†Insert a No-Display Character -- Press TRANS as the first 
entry in the speed bin. This causes the numbers stored 
in the bin not to display on the Digital Telephones 
when the bin is accessed.
Attendant Unavailable
The Attendant Unavailable feature lets Attendant stations have 
a button that places their station in an Unavailable Mode. 
When the station is in the Unavailable Mode, the next 
Attendant station receives dial “0” calls and recalls.
1. When the (first programmed) Attendant presses the 
preprogrammed UNAVAILABLE flexible button,
-or-
Dials the Attendant Unavailable code [607] on the dial pad, 
the following results occur:
†The LED on the flexible button lights solid, if 
programmed.
†Recalls and dial “0” calls now ring at the second 
Attendant.
†If the second Attendant places their phone in 
unavailable, the third Attendant receives recalls and 
dial “0” calls.
2. When the first Attendant repeats the process (using 
Unavailable button or code [607]), the following results 
occur:
†LED on the flexible button, if programmed, 
extinguishes.
†First Attendant resumes normal operation.
†Second and third Attendants will not receive recalls or 
dial “0” calls.
Speed Bin numbers 9060-9099 are not 
monitored by Toll Restriction. 
						

							26 Background Music (Optional)
Attendant Voice Mail Alarm Clear
The Attendant display shows an alarm condition when the 
system detects that the digital voice mail is out of service.
Dial feature code [656] to clear any alarm from the display. It 
does not clear the condition, just clears the display.
Background Music (Optional)
To activate Background Music:
1. Dial [632] or press preprogrammed BGM flexible button. The 
LCD displays:
2. Enter desired channel on the keypad. Confirmation tone 
sounds. Music is now audible through the speaker.
3. Press Volume Bar to change the volume. The LCD displays:
To deactivate Background Music:
1. Dial [632] again or press BGM flexible button.
2. Enter a [0]. Confirmation tone sounds and music 
discontinues.
SINGLE LINE TELEPHONE
The background music feature is not compatible with single 
line telephones.
0:OFF        1/2/3: CH-1/2/3
MMM DD YY HH:MM am
SPEAKER BGM [#########]
MMM DD YY HH:MM am 
						

							Call Back 27
Call Back
A station can initiate a call back request to another busy 
station. Once that station becomes idle, the station that left the 
call back request is signaled.
If you dial a telephone number that is busy and you want to 
leave a Call Back indication:
1. Press preprogrammed CALL BACK flexible button.
2. Replace handset or press ON/OFF. When busy station hangs 
up, you are signaled.
3. Answer the call; the station you called will then be signaled. 
(If your station is busy when signaled, an automatic MSG 
will be placed at your phone.) Only one Call Back request 
can be left at a station; the second request will leave a 
message wait callback request.
SINGLE LINE TELEPHONE
If you dial a telephone that is busy and want to leave a Call 
Back indication:
1. Briefly depress and release the hookswitch.
2. Dial [622] and replace the handset.
When the Automatic Call Back Timer is enabled, 
a call back request is automatically invoked 
anytime you listen to a busy intercom tone for a 
preset period of time (default = 3 seconds).
Only one Call Back request can be left at a station; 
the second request will convert to a message 
waiting request. 
						

							28 Call Coverage
Call Coverage
The Call Coverage feature provides the functionality for 
stations to answer calls for other stations by utilizing call 
coverage buttons. Visual and Audible status of ringing stations 
to an assigned coverage station are provided.
To assign a Call Coverage Button:
1. Press [SPEED] + [SPEED].
2. Press a desired flexible button.
3. Dial [647] for Non-Ringing or [646] for Ringing, followed by 
the station number to cover. A confirmation tone sounds.
Once the button is assigned on the station and a call rings 
in:
1. The coverage station receives audible and/or visual 
indications for the coverage station after a programmable 
period of time. The ring tone is the internal ring tone 
cadence. The flash rate is the same as the incoming CO line 
ringing rate.
†Ringing option = ringing, flashing Call Coverage LED, 
LCD display as in following illustration.
†Non-Ringing option = flashing Call Coverage LED only 
(no ringing or change to LCD).
CALL FOR STA XXXX
MMM DD YY HH:MM am
❑
Flex
Btn 
						

							Call Coverage 29
2. The Coverage station user then presses their flashing 
COVERAGE flexible button,
-or-
Presses the ON/OFF button.
The call is answered and ceases to ring at any other stations 
that may have the same coverage appearance. One of the 
following messages display after the call is answered.
Non-network system or in same Node:
Network system with call passed across a switch:
XXXXXXXXX = Name of calling party
YYYYYY = Specific CO Line type being used (e.g., PRI #23)
HH:MM:SS = Amount of time on the call
SINGLE LINE TELEPHONE
This feature can cover SLT extensions, however an SLT cannot 
perform the call coverage function. The SLT extension need 
not be physically installed, only the SLT card must be 
installed.
CALL FOR STA XXXX
FROM STA YYYY HH:MM:SS
XXXXXXXXX CALLING
YYYYYY HH:MM:SS