Starplus Triad Xts Digital Telephone Systems Station User Guide
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90 Speed Dial 3. Dial the speed bin location. 4. Dial the desired telephone number and include these special codes: †TRANS -- Initiates a Pulse-To-Tone switchover. †HOLD -- Inserts a Pause. †FLASH -- Inserts a Flash into the speed number. †TRANS -- When used as the first entry in the speed bin, this inserts a no-display character causing numbers stored in the bin not to appear on the digital telephone’s display when bin is accessed. 5. Press the SPEED button. 6. Replace the handset to end the speed bin programming. To program multiple speed numbers: 1. Press the SPEED button twice to conclude programming a number. 2. Enter the next speed number bin to program. If the station has no line appearance for the line programmed into the speed bin, that line comes up under the LOOP button or POOL button when accessed. To erase an existing speed bin: 1. Press the SPEED button twice. 2. Dial the speed bin location. 3. Press the SPEED button again. A confirmation tone sounds. SINGLE LINE TELEPHONE To use speed dial: 1. Lift handset. 2. Dial [668] on the dial pad. 3. Dial desired station or system speed bin number (9000- 9999). 4. Replace the handset to end the call.
Station/Port Fixed Number 91 To store speed dial numbers: 1. Lift handset. 2. Dial [661] on the dial pad. 3. Dial desired station speed number (9000-9019). 4. Dial telephone number to store. 5. Briefly press and release the hookswitch. A confirmation tone sounds. System Speed Dial Access Stations can be individually allowed or denied the ability to use system speed dial (9020-9999) numbers. (System speed numbers 9060-9099 are not monitored by toll restriction.) Stations cannot be prevented from using station speed dial. The first programmed attendant must enter the System Speed numbers (9020 to 9999). If an attendant was not specified, system speed numbers are entered at Station 100. Station/Port Fixed Number When a station dials the feature code 611 on a display telephone, it will display the Fixed Station/Port Number for that telephone. For example, when using flexible numbering some programming steps require the “FIXED” code. This code allows you to dial 611 and quickly determine the fixed port for that station. Line Group 1 is programmed along with SLT speed numbers, and thus Line Group 1 is used when activating station speed dial from an SLT. STATION PORT: XXX
92 Station Relocate SINGLE LINE TELEPHONE Not applicable Station Relocate The Station Relocation Feature lets a user dial a code followed by the old station number to bring all the station attributes including extension number, button mapping, speed dial, and class of service to the new location. 1. A station can be relocated by unplugging it, then plugging it into a new location. 2. Dial [636] on the dial pad. Then, dial the extension number of the station being relocated. Once this is done, all station attributes are copied to the current station. SINGLE LINE TELEPHONE Not applicable If a station is assigned to a specific port and that station user unplugs their station and plugs it in at another location, the database administration programming is updated to reflect the new port change. Station lock will prevent this feature from working correctly.
Text Messaging (Silent Response) 93 Text Messaging (Silent Response) The Text Messaging feature allows a station user to use text messages to respond to a caller that has either Camped On or has used the off-hook voice over (OHVO) feature to alert a busy station of a waiting call or message. The Camped On station may respond to the caller via the canned, custom, and silent response text (LCD) messages. Text messages appear on the calling party LCD display. The calling (originating) station and receiving station MUST be digital telephones. The receiving station MUST also be programmed to allow OHVO calls. While receiving a Camp On or OHVO call: The called party may press a preprogrammed Text Message button with a specific message [633+XX]. Example: [633] + [38] means a telephone calling the station receives the message WHO IS IT ? Code Text Message Code Text Message 31 I Will Take Call 42 Is It Important? 32 Take Message 43 Is It Urgent? 33 Transfer To Secretary 44 Send Call To Voice Mail 34 Put Call On Hold 45 Park Call 35 Call Back 46 Out Of Office 36 One Moment Please 47 Put Call Through 37 I Will Call Back 48 I Am Busy 38 Who Is It? 49 O.K. 39 Is It Long Distance? 50 No 40 Is It Personal? 51 Yes 41 Is It An Emergency?
94 Universal Day/Night Answer SINGLE LINE TELEPHONE Not applicable Universal Day/Night Answer Incoming CO lines can be programmed for Universal Day Answer (UDA) or Universal Night Answer (UNA). UDA/UNA assigned CO lines can also signal over the external page port(s). If External Day programming is enabled and the system is in the day mode, the assigned external page port(s) present a ringing signal. UDA/UNA is established on a per CO line basis in admin programming. When the system is in Day or Night mode and an outside line rings at another station, and you wish to answer it: Dial [#5] on the dial pad. The connected outside line can be transferred or disconnected. Voice Mail Call Forwarding to Voice Mail Groups Callers may be routed directly to your mailbox by forwarding your phone to a voice mail group. 1. Lift handset or press ON/OFF. 2. Press FWD or dial [640]. 3. Dial the desired code: [6] = All Calls [8] = Busy [7] = No Answer [9] = Busy/No Answer Each telephone utilizing Universal Day/Night Answer must have a loop button appearance if the ringing outside line does not display at their phone.
Voice Mail 95 4. Dial the 3-digit Voice Mail group pilot number where calls are to be forwarded (440-447 = voice mail groups 1-8). Confirmation tone sounds. 5. Replace handset or press ON/OFF. Retrieving Voice Messages To enter the Voice Mail system to check for mail: Either dial Voice Mail group number, press preprogrammed VM GROUP flexible button, or press flashing MESSAGE WAIT button. You are then prompted to enter the password for your mailbox. Voice Mail Transfer with ID Digits While on a call and the distant end wishes to leave a Voice Message for a VM user: 1. At the initiating station, press TRANS. 2. Dial Voice Mail Group number or press preprogrammed VM GROUP flexible button. 3. Dial the VMID (Mailbox location) of the desired party and go on-hook. Voice Mailbox Button To program a Mailbox flexible button: 1. Press SPEED twice. 2. Press desired flexible button to be programmed. 3. Dial Mailbox feature code (460-467 = voice mail groups 1-8; 468 = remote voice mail group). 4. Dial the VMID number. SINGLE LINE TELEPHONE Not applicable
96 Voice Mail Voice Mail Group Button To program a VM GROUP flexible button: 1. Press SPEED twice. 2. Press desired flexible button to be programmed. 3. Dial 3-digit VM Group number (440-447=VM groups 1-8). 4. Dial the VMID number. Voice Mail One-Touch Recording The Voice Mail One-Touch Recording feature allows the station user, while on an internal/external call, to press a button and have the system record the conversation in the station user’s mailbox. Code [649]+[VVV], where VVV=440-447 for desired VM group. While on an internal or external call: 1. Station user presses the preprogrammed VM RECORD button. The LED flutters red at 240 ipm during the setup and the following message displays: Use of this feature when the One-Touch Recording Warning Tone is disabled may be interpreted as a violation of federal, state or local laws, and an invasion of privacy. Check applicable laws in your area before recording calls using this feature. MiniVoice does not support Voice Mail One-touch recording. RECORDING SETUP MMM DD YY 00:00 am ❑ Flex Btn
Vo l u m e C o n t r o l 9 7 2. Once the system connects to the station, the user’s mailbox, the flexible button LED lights solid green and the LCD displays: To pause or resume recording after a pause, press the preprogrammed 655 key. 3. When the user finishes recording, press the preprogrammed VM RECORD button. The LED extinguishes and the normal LCD call information displays. ELECTRONIC TELEPHONE Not applicable SINGLE LINE TELEPHONE Not applicable Volume Control DIGITAL AND ELECTRONIC TELEPHONES The volume control on the Digital Key Telephone controls ringing, handset, and speakerphone volumes. It also affects the receive volume of the Wanderer cordless unit. The volume on 8-button digital telephones is controlled by dialing feature code 638 and then using [#] to increase volume or [6] to decrease volume. RECORDING MMM DD YY 00:00 am
98 Volume Control The volume control on the Electronic Key Telephone consists of two wheels located on the right side of the telephone. Turning the wheel toward you decreases the volume. †The front wheel controls voice, background music, and speakerphone volume. †The rear wheel controls tone ringing volume. While using these function/features, Digital and Electronic Key Telephones display the following messages: Listening to Background Music ... Using the speakerphone on an Intercom call ... Using the handset on an Intercom call ... Using the speakerphone on a CO call ... SPEAKER BGM [#########] MMM DD YY HH:MM am SPEAKER CALL [#########] MMM DD YY HH:MM am HANDSET ICM [#########] MMM DD YY HH:MM am SPEAKER CALL [#########] MMM DD YY HH:MM am
Vo l u m e C o n t r o l 9 9 Using the handset on a CO call ... Receiving a page announcement ... Receiving an incoming tone ringing Intercom or CO call ... SINGLE LINE TELEPHONE The volume control on the Single Line Telephone is located on the right side of the telephone. The slider switch options are HI for loud volume, LO for low volume, and OFF to turn the ringer off. Two-line models have a volume switch for each line. Certain models do not have an OFF option. Speakerphone models have a sliding volume switch to adjust speakerphone volume. Slide the switch toward you for lower volume or away from you for increased speakerphone volume. Each model has a volume button that can be pressed to increase or decrease the handset volume. HANDSET CO [#########] MMM DD YY HH:MM am SPEAKER PAGE [#########] MMM DD YY HH:MM am SPEAKER RING [#########] MMM DD YY HH:MM am