Starplus Triad Xts Digital Telephone Systems Station User Guide
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80 Personalized Messages To cancel the message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace handset. DND button LED extinguishes. SINGLE LINE TELEPHONE Not applicable Scrollable Canned Messages The Scrollable Canned Message feature allows you to use a single digit [#] or [ 6] to scroll through the canned messages and select one. When the desired message is displayed, pressing the hold button places that message on the station LCD. This feature operates when the phone is in the idle mode only. This feature cannot be activated if the station is in the Call Forward or DND mode(s). This feature is not available to Attendant stations. To select a Scrollable Canned Message: 1. Dial [633]+[#] on the dial pad, -or- Press the PERSONAL MESSAGES button. Clear Messages is always first. The following message displays: 2. Press [#] to scroll through the messages or press [ 6] to scroll backward through the list. 3. Scroll forward through the messages in the following order. The scroll is a rolodex-type scroll. CLEAR MESSAGES NEXT=# PREV=* SAVE=HOLD
Personalized Messages 81 4. When the desired message is shown on the LCD display, pressing the HOLD button activates that message on your station. Confirmation tone sounds and the DND button LED flashes. To cancel the message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace handset. DND button LED extinguishes. SINGLE LINE TELEPHONE Not applicable Personal Messages Flexible Button You can program the code [633] onto a flexible button to speed access to select and use messages. To program the Personal Messages Flexible Button: 1. Press the SPEED button twice. 2. Press the desired flexible button. LED flashes. 3. Dial [633]+[#] on the dial pad. A confirmation tone sounds. 1 - (Clear Messages) 7 - On Vacation 2-At Home 8-Return AM 3 - At Lunch 9 - Return PM 4 - In Meeting 10 - Return Next Week 5 - On Break 11 - Return Tomorrow 6-On Trip
82 PBX/Centrex Codes on a Flex Button To use the flexible button, press that flexible button, then either: Dial the 2-digit message number (00-10 or 18-30) to activate the message. Confirmation tone sounds and DND button LED flashes. -or- Press [#] to scroll forward or [ 6] to scroll backward through the list. When desired message is shown on the LCD, press HOLD to activate that message on your station. Confirmation tone sounds and DND button LED flashes SINGLE LINE TELEPHONE Not applicable PBX/Centrex Codes on a Flex Button For one-button access to Centrex or PBX features: 1. Program Centrex or PBX code into a Station or System Speed Dial bin, including hook-flash (FLASH key), [ 6], and [#] commands (refer to “Speed Dial” on page 89). 2. Program that speed bin onto a flexible button (refer to “Flexible Button Programming” on page 56). ❑ Flex Btn
Release Button 83 Release Button The Release Button feature lets the station user disconnect calls while off-hook (on handset, not speakerphone), speeding up call handling time. While off-hook (on handset, not speakerphone) on an intercom call, transfer sequence, page announcement, or CO call: Press the preprogrammed RELEASE button [641] to terminate intercom call, transfer sequence, page announcement or CO call. Redial Last Number Redial 1. Press SPEED. 2. Press pound [#] key. The last number dialed over an outside line will be automatically redialed. Save Number For Redial If you wish to save the last number you dialed: 1. After placing an outside call, keep handset off-hook. 2. Press SPEED twice. Redial a Saved Number 1. Press SPEED. 2. Press the asterisk [ 6] key. Saved number is automatically dialed. ❑ Flex Btn
84 Redial Repeat Redial A keyset station user places a CO call and receives a Busy or No Answer: 1. Press the preprogrammed RPT REDIAL flexible button [643]. The LCD prompts the user for a timer value. 2. Enter a valid number (006-999 seconds) for the Repeat Redial Timer. Default value is 060 (one minute). A confirmation tone sounds and the station user goes on- hook. The flexible button LED lights steady. When the timer expires, the station is signaled via a CO line queue indication on the RPT REDIAL flexible button. During the Queue Call Back, the LCD display indicates this is a Redial Call Back. Once line queue is answered, the LCD indicates an outgoing CO line display. To activate a redial: Press the preprogrammed REDIAL flexible button, -or- Press the ON/OFF button, -or- Lift the handset, line is seized and number is dialed. If the user receives a busy/no answer, they may repeat the step to activate another redial. To cancel the operation: Press the preprogrammed REDIAL flexible button. A confirmation tone sounds and the Auto Redial function is cancelled. ENTER RPT REDIAL TIMER: XXX 006-999 ❑ Flex Btn
Ring Down / Hot Line / Off-Hook Preference 85 SINGLE LINE TELEPHONE Not applicable Ring Down / Hot Line / Off-Hook Preference If your phone has been programmed for Off-Hook Preference, you can access an outside line, or a feature by going off-hook or pressing the ON/OFF button. It simulates the depression of a specific button and can be programed by a station user or a database administration programmer using code [691] + the button number. While Off-Hook Preference is enabled, you may access internal intercom dial tone as follows: 1. Press the preprogrammed ICM button, -or- Dial your intercom number. (Do not lift handset or press ON/OFF button before dialing intercom number.) LED lights steady and intercom dial tone sounds. 2. Dial an internal station or feature access code. Off-Hook Preference Programming (Via a Station) If your phone is programmed for Off-Hook Preference and you were given the ability to enable or change the prime flexible button: 1. Dial [691] on the dial pad. ❑ Flex Btn
86 Ring Tone 2. Dial the desired button number. Refer to the following chart. To disable Off-Hook Preference: 1. Dial [691] on the dial pad. 2. Dial [00] on the dial pad. SINGLE LINE TELEPHONES When establishing an Off-hook Preference for SLT stations, it is necessary to program the SLTs CO line or line group, to access when going off-hook. Single line telephones can bypass Off-hook Preference by doing a hookflash and then dialing their extension number. Ring Tone To select a distinctive ring tone for a station: 1. Dial the Ring Tone program code [695] on the dial pad. The following message displays: N01N02N03N04 N05N06N07N08 N09N10N11N12 N13N14N15N16 N17N18N19N20 N21N22N23N24 ENTER RING TONES 00-36 XX PRESS SPEED TO SAVE
Ring Tone 87 2. Enter a valid tone number. The telephone speaker sounds a steady tone that correlates to the 2-digit entry. The 2-digit tone number displays in the lower left corner of the LCD display. The ringing choices are as follows: 3. When the desired tone is selected (default ringing code is set to 00), press the SPEED button to save it as the tone to present when the station is tone rung. A confirmation tone sounds. CO RING TONE*/FREQUENCY Tone (#) Freq Tone (#) Freq Tone (#) Freq 00 697/770 13 770/1633 26 1209/1336 01 697/852 14 770/0 27 1209/1477 02 697/941 15 852/941 28 1209/1633 03 697/1209 16 852/1209 29 1209/0 04 697/1336 17 852/1336 30 1336/1477 05 697/1477 18 852/1477 31 1336/1633 06 697/1633 19 852/1633 32 1336/0 07 697/0 20 852/0 33 1477/1633 08 770/852 21 941/1209 34 1477/0 09 770/941 22 941/1336 35 1633/0 10 770/1209 23 941/1477 36 OFF 11 770/1336 24 941/1633 Tone Duration* = 50 ms/50 ms 12 770/1477 25 941/0
88 Serial Number Serial Number When feature code [609] is dialed on a display telephone, the serial number of the MPB displays. The serial number is used when you activate or upgrade the system. Software Identification When a station dials feature code [610] on a display telephone, the system expects the next digits dialed to be a software identification code. This code is used to upgrade to a new version of software, e.g. upgrade from basic software to ACD software. 1. Dial feature code [610] on a display telephone. 2. Dial the software identification code. Software Version The current system software version can be viewed. The display shows the version number and level of software. To view the Software Version Display: Dial the S/W Display code [605] on the dial pad. The top line of the LCD shows the engineering version of the software. SERIAL NUMBER: XXXXXXXX ENTER OPTION CODE: XXXXXXXX
Speakerphone 89 The bottom line of the LCD shows the features that are enabled for your software, e.g., BASIC or ACD. Speakerphone 1. Press ON/OFF to ON. (Intercom dial tone sounds.) 2. Press the DSS key of the desired party or press an available OUTSIDE LINE button and dial number. Speakerphone is activated. 3. Press ON/OFF to end call. Speed Dial A keyset user can associate up to 20 frequently dialed numbers as Station Speed Numbers (9000 to 9019). Telephone numbers can be up to 24 digits including pauses, flash commands, pulse-to-tone switchover, and no-display characters. A pause is automatically inserted after a flash. There are 3000 speed locations in XTS systems for dividing among all telephones. To use speed dial: 1. If an outside line was not specified in programming, one can be selected now or the system assigns the line. 2. Press the SPEED button and dial speed bin location, -or- Press the preprogrammed speed bin button. To store speed dial numbers: 1. Press the SPEED button once. 2. Press an OUTSIDE LINE button or POOL button. -or- Select an outside line by pressing the SPEED button again.