Ricoh Mp 4002 User Guide
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Message Causes Solutions "The destination cannot be selected because its certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "The group destination cannot be selected because it contains a destination with a certificate that is not currently valid." The user certificate (destination certificate) has expired. A new...
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Message Causes Solutions "Transmission cannot be performed because the certificate for encryption is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." (XXX and YYY indicate the user action.) The device certificate (S/ MIME)...
Page 183
Message Causes Solutions "The device certificate used for the S/MIME signature is not currently valid. XXX which is registered to the program cannot be recalled." (XXX indicates the e-mail destination(s) or destination(s) for E-mail TX Result.) The device certificate (S/ MIME) has expired. For details about the device certificate (S/MIME), see Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device...
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Message Causes Solutions "XXX cannot be YYY because the PDF Digital Signature's device certificate is not currently valid." (XXX and YYY indicate the user action.) The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the PDF Digital Signature's...
Page 185
When the memory becomes full while using the facsimile function Message Causes Solutions "Memory is full. Cannot scan more. Transmission will be stopped." The memory is full. If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages. Check the pages that have not been sent using the Communication Result Report, and then resend those pages.Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the...
Page 186
Message Status "Setting change..." The machine is changing settings. You cannot use the control panel while this message is displayed. Wait a while. "Waiting for print data..." The machine is waiting for the next data to print. Wait a while. "Suspending print jobs..." Printing was temporarily suspended because [Job Operation] or the [Stop] key was pressed. "Updating certificate..." The @Remote certificate is being updated. Wait a while. Messages displayed on the control...
Page 187
Message Causes Solutions "Hardware Problem: HDD" An error has occurred in the hard disk. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. "Hardware Problem: Parallel I/F" An error has occurred in the IEEE 1284 interface board. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. "Hardware Problem: USB" An error has occurred in the USB...
Page 188
Message Causes Solutions "Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools." The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver. • Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how...
Page 189
Message Causes Solutions "The same paper tray cannot be set for the main sheets and slip sheets ([Designate]). Check the setting." The tray selected for other pages is the same as the one for slip sheets. Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages. "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated from the network using Web Image...
Page 190
Message Causes Solutions "The size of the selected file(s) is too large." • The size of the selected file exceeds 1GB. • The total size of the selected files exceeds 1GB. Files or groups of files larger than 1GB cannot be printed. • When the total size of the multiple files that are selected exceeds 1 GB, select files separately. • When the size of selected file exceeds 1GB, print by using a function other than the Direct printing function from removable memory devices. You cannot select files of...