Ricoh Mp 4002 User Guide

Message
Causes Solutions
"Check whether there are
any network problems."
[13-26] The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has
been registered. • Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings .
• For details about network
problems, contact your
administrator.
"Check whether...

Message
Causes Solutions
"Check whether there are
any network problems."
[14-09] E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication, or
login authentication of the
computer in which the folder
for transfer is specified. • Check that User Name and
Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
•
POP before SMTP
• Fax E-mail Account
For details about these settings,
see "File Transfer", Connecting the...

Message
Causes Solutions
"Check whether there are
any network problems."
[15-01] No POP3/IMAP4 server
address is registered.
• Check that the correct Server
Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings .
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-02] Cannot log in to the...

Message
Causes Solutions
"Check whether there are
any network problems."
[15-11] Cannot find the DNS server
or POP3/IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
• IP address of the DNS
Server
•
the server name or IP
address of the POP3/
IMAP4 server
• the port number of the POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings .
•...

Message
Causes Solutions
"Check whether there are
any network problems."
[16-00] • No IP address has
been registered.
• A network is not
connected properly. •
Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings .
• For details about network
problems, contact your
administrator.
"Connection with LDAP
server has failed. Check the
server status." A network...

Message
Causes Solutions
"Exceeded time limit for
LDAP server search. Check
the server status." A network error has
occurred and connection
has failed. • Try the operation again. If the
message is still shown, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings .
"Functional problem
occurred. Stopped...

Message
Causes Solutions
"Original(s) is being
scanned for a different
function." A function of the machine
other than the Facsimile
function is being used such
as the Document Server
function.Before sending a file by fax, cancel the
job in progress. For example, press
[Exit], and then press the [Home] key.
Press the [Document Server] icon on
the [Home] screen. Next, press the
[Stop] key. When the message "The
Stop key has been pressed, scanning,
and also other print jobs that were
being...

Message
Causes Solutions
"Some page(s) are near
blank." The first page of the
document is almost blank.The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax .
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted." You tried to delete a
document for which you do
not have permission to...

Message
Causes Solutions
"Connection with the remote
machine has failed. Check
the remote machine status." A network error occurred
while using the remote fax
function. • Check that the remote machine
supports the remote fax function.
• Check that the remote machine is
working normally.
•
Check that the correct IP address
or host name is set for the remote
machine in [System Settings]. For
details about these settings, see
"Interface Settings", Connecting
the Machine/ System Settings .
•...

Message
Causes Solutions
"Connection with the remote
machine has failed. Check
the remote machine status." A timeout error occurred
while an attempt was made
to connect the device via
remote fax function. • Check that the LAN cable is
correctly connected to the
machine.
• Check that the remote machine is
working correctly.
•
For details about connection with
remote machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax .
"Remote fax is not available...