Panasonic Kx-tvs90 Voice Processing System Installation Manual

SYSTEM ADMINISTRATORS GUIDE
Installation Manual 241
B4 SYSTEM ADMINISTRATION—PORT/TRUNK 
SERVICE
One of 4 incoming call services can be assigned to each VPS port and each PBX trunk (CO 
line) group: Voice Mail, Automated Attendant, Interview, or Custom Service.
The Port Assignment menu and Trunk Group Assignment menu allow the Company Greeting 
Number, Prompt Mode, and Delayed Answer Time to be programmed.
Services have this order of priority:
Holiday Service > Caller ID Call Routing > Trunk Service >...

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Table 42 
Parameter Value Range
(Default)Description/Function
Company 
Greeting No.1-32
S: System 
Greeting
N: None
(System 
Greeting)Specifies the company greeting to be played on the port.
The System Greeting is: Good Morning/Afternoon/
Evening. Welcome to the Voice Processing System.
Incoming Call 
Service1. Voice Mail
2. Auto. Attn.
3. Interview
4. Custom
(Auto. Attn.)Specifies one of 4 incoming call services.
Note 1: When you specify the Interview...

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Port (1-2)-Night Mode
Port (1-2)-Lunch Mode
Port (1-2)-Break Mode
B4.2 Trunk Group Assignment
This assignment is effective only with APT/DPT Integration. The trunk (CO line) group 
numbers range from 1 to 48.
Notes
For KX-TD series (except for KX-TD500), trunk (CO line) group number in this 
section (assignment) means CO line number.
The maximum number of trunk (CO line) groups depends on the VPS model. To access the proper menu for Night Mode...

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Trunk (1-48)-Day Mode
Note
The maximum number of trunk (CO line) groups depends on the VPS model.To access the proper menu for Day Mode features for the selected PBX trunk (CO 
line) group, follow the menu path as shown:
System Administration Top Menu-1-3-2-Trunk Group No.(1-48)-1 
Table 43 
Parameter Value Range
(Default)Description/Function
Company 
Greeting No.1-32
S: System 
Greeting
N: None
(System 
Greeting)Specifies the company greeting to be...

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Trunk (1-48)-Night Mode
Note
The maximum number of trunk (CO line) groups depends on the VPS model.
Trunk (1-48)-Lunch Mode
Note
The maximum number of trunk (CO line) groups depends on the VPS model.
Trunk (1-48)-Break Mode
Note
The maximum number of trunk (CO line) groups depends on the VPS model.Delayed 
Answer
Time0-60 s
(0)Specifies whether the trunk (CO line) group answers 
immediately (0) or with delay (1-60 s).
To access the proper menu for Night...

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B5 SYSTEM ADMINISTRATION—SERVICE 
SETTINGS
B5.1 Automated Attendant Parameters
The Automated Attendant Service has 3 main functions: Department or Speed Dialing, 
Operators Parameters, and Alternate Extension.
Department Dialing
Department Dialing is a speed-dialing feature that permits a caller to reach the intended 
extension by dialing a single digit (1-9).To access the proper menu for Automated Attendant Parameters, follow the menu 
path as shown:...

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Operators Parameters
Use these parameters to specify the operators (operator 1, 2, 3) extensions and mailboxes, as 
well as how to treat operator-seeking calls.
Operators parameters can be individually set for Day, Night, Lunch and Break Modes.
Operators Parameters-Day Mode-Operator 1
Use this parameter to enable or disable the Operator Service. It specifies Operator 1s extension 
and the treatment of the calls transferred to that extension. The...

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Operators 
Extension1-5 digits 
(0)Specifies the extension number for Operator 1. 
Note 1: The default setting (0) cannot be used with the 
Message Waiting Notification—Lamp feature. An 
extension number must be assigned that is included in the 
Extension Numbering Plan.
Note 2: The extension number must not be assigned 
anywhere else (in particular, the extension must not have 
a mailbox). Otherwise, you will get an error message.
Operators
Mailbox...

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Note
Extension Call Forwarding to the VPS can override the operator call coverage settings 
depending on the timing parameters of the PBX and VPS. Even if the operator call coverage 
parameters are set to Next Operator on Busy/No Answer, the call may go to the VPS (if 
the Operator has set the call forwarding to the VPS).
Operators Parameters-Day Mode-Operator 2
Operator 2 receives operator-seeking calls when Operator 1 is busy or does not answer and...

SYSTEM ADMINISTRATORS GUIDE
250 Installation Manual
Table 46 
Parameter Value Range
(Default)Description/Function
Operators 
Extension1-5 digits
(None)Specifies the extension number for Operator 2. Any 
valid extension number can be assigned.
Operators
Mailbox No.2-5 digits
(None)Specifies the mailbox number for Operator 2. Callers to 
Operator 2 are prompted to leave a message in this 
mailbox depending upon how the Busy Coverage or No 
Answer Coverage modes are set.
Busy Coverage 
Mode1. Hold
2. No...