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Panasonic Kx-tvs90 Voice Processing System Installation Manual
Panasonic Kx-tvs90 Voice Processing System Installation Manual
Here you can view all the pages of manual Panasonic Kx-tvs90 Voice Processing System Installation Manual. The Panasonic manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 131
CUSTOMIZING THE SYSTEM Installation Manual 131 5.Enter the subscriber’s mailbox and Record the Questions. Call the VPS and Press [#6 ] then Dial the Mailbox Number assigned to the interview mailbox. From the Main Menu Press [6-1]. 6.Confirm that your questions have been recorded. Call the VPS and Press [#6] and the Interview Mailbox Number. All your questions should be played. Note When using the Custom Service setting, 1 digit can be assigned to go to the mailbox of the Interview Service. The...
Page 132
CUSTOMIZING THE SYSTEM 132 Installation Manual 5.2.12 Operator Service This service (when enabled) can be accessed via: Voice Mail—Rotary Telephone Service allows rotary callers to reach the General Delivery Mailbox or Operator Service. Automated Attendant—Dial 0 and your call will go to Operator Service. Custom Service—The Operator Service can be assigned to a keypad digit within a Custom Service; after pressing this key, the caller enters Operator Service. Operator Service can also be the...
Page 133
CUSTOMIZING THE SYSTEM Installation Manual 133 5.3 SETTING PORTS 5.3.1 Port Service Menu Access the Port Service Menu through the following sequence: System Administration Top Menu: Screen output: From Program-Port/Trunk Service-Port Service Menu: Enter the data using the table below as a guide. Note In the table below, the sub-parameter Prompt for Rotary Callers is underlined. This sub- parameter can be assigned only when Incoming Call Service Prompt is set to Selective. Table 23 Description Value...
Page 134
CUSTOMIZING THE SYSTEM 134 Installation Manual Incoming Call Service Prompt1. System 2. User 1 3. User 2 4. Selective (User 1)Specifies the language of voice prompts to be played on this port. When set to Selective, the caller can select the language of his choice, provided the Message Manager has recorded the Multilingual Selection Menu and the System Administrator has specified Prompt Selection Number in System/User 1/User 2 Prompt Selection Number in Table 59 in B6.5 Prompt Setting. [Note] If...
Page 135
CUSTOMIZING THE SYSTEM Installation Manual 135 5.4 AUTOMATED ATTENDANT PARAMETERS Automated Attendant parameters include: Department Dialing, Operator Parameters, and Alternate Extension. If the VPS needs a special transfer procedure for an extension (such as modem extension), alternate extension should be assigned (see Alternate Extension Assignment in B5.1 Automated Attendant Parameters). 5.4.1 Automated Attendant Menu Access the Automated Attendant Menu through the following sequence: System...
Page 136
CUSTOMIZING THE SYSTEM 136 Installation Manual 5.4.3 Operator’s Parameters If you enable operator service, you must set the following parameters: Operator’s Extension and Mailbox Number, Coverage Modes, and Message Repeat Cycle. Operator 1: The default is set at 0 which coincides with the operator of the PBX. When a caller tries to leave a message to the Operator 1, the message will automatically go to the General Delivery Mailbox (GDM) by default. Operators 2 and 3: For KX-TD816, KX-TD1232, KX-TD500...
Page 137
CUSTOMIZING THE SYSTEM Installation Manual 137 Operator’s Extension1-5 Digits (0)Specifies the extension number for Operator 1. [Notes] The default setting (0) cannot be used with the Message Waiting Notification—Lamp feature and the Remote Call Forwarding Set feature. When using these features, you must assign the extension number that is included in the Extension Numbering Plan. The extension number must not be assigned anywhere else (in particular, the extension must not have a mailbox)....
Page 138
CUSTOMIZING THE SYSTEM 138 Installation Manual *: Note In the following cases, the caller cannot select. He is directed to Operator 1’s mailbox when he is transferred to the operator but the operator does not answer: 1.No input to Automated Attendant. 2.No input to Custom Service menu when No DTMF Input Operation is set to C. Operator in Table 53 in B5.2 Custom Service. 3.No input to Voice Mail service when Rotary Telephone Call Coverage is set to Operator Extension in Table 70 in B6.7 Other...
Page 139
CUSTOMIZING THE SYSTEM Installation Manual 139 5.5 SETTING MAILBOXES 5.5.1 Mailbox Setting Menu Access the Mailbox Setting Menu through the following sequence: System Administration Top Menu: 5.5.2 Entering a Mailbox From Mailbox Setting Menu: Enter the data using the following table as a guide. Table 25 DescriptionValue Range (Default)Description/Function The Extension of the Owner2-5 Digits (None)Sets the extension to be used in conjunction with the mailbox. Any valid number can be assigned. Owner...
Page 140
CUSTOMIZING THE SYSTEM 140 Installation Manual From Mailbox Setting Menu: Covering Extension2-5 Digits (None)Specifies where a caller will be transferred when Covering Extension is dialed or set under Incomplete Call Handling. Interview Mailbox Number2-5 Digits (None)Used to permit mailbox owner to have an interview mailbox. Must be an unused mailbox. All Calls Transfer to Mailbox1. Yes 2. No (No)If set to Yes, calls coming to the extension through Automated Attendant go directly to the mailbox...