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Panasonic Kx-tvs90 Voice Processing System Installation Manual

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Page 131

CUSTOMIZING THE SYSTEM
Installation Manual 131
5.Enter the subscriber’s mailbox and Record the Questions. Call the VPS and Press [#6 ] 
then Dial the Mailbox Number assigned to the interview mailbox. From the Main Menu 
Press [6-1].
6.Confirm that your questions have been recorded. Call the VPS and Press [#6] and the 
Interview Mailbox Number. All your questions should be played.
Note
When using the Custom Service setting, 1 digit can be assigned to go to the mailbox 
of the Interview Service. The...

Page 132

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132 Installation Manual
5.2.12 Operator Service
This service (when enabled) can be accessed via:
Voice Mail—Rotary Telephone Service allows rotary callers to reach the General 
Delivery Mailbox or Operator Service.
Automated Attendant—Dial 0 and your call will go to Operator Service.
Custom Service—The Operator Service can be assigned to a keypad digit within a 
Custom Service; after pressing this key, the caller enters Operator Service. Operator 
Service can also be the...

Page 133

CUSTOMIZING THE SYSTEM
Installation Manual 133
5.3 SETTING PORTS
5.3.1 Port Service Menu
Access the Port Service Menu through the following sequence:
System Administration Top Menu:
Screen output:
From Program-Port/Trunk Service-Port Service Menu:
Enter the data using the table below as a guide.
Note
In the table below, the sub-parameter Prompt for Rotary Callers is underlined. This sub-
parameter can be assigned only when Incoming Call Service Prompt is set to Selective.
Table 23 
Description Value...

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Incoming Call 
Service 
Prompt1. System
2. User 1
3. User 2
4. Selective
(User 1)Specifies the language of voice prompts to be played on 
this port. When set to Selective, the caller can select the 
language of his choice, provided the Message Manager 
has recorded the Multilingual Selection Menu and the 
System Administrator has specified Prompt Selection 
Number in System/User 1/User 2 Prompt Selection 
Number in Table 59 in B6.5 Prompt Setting.
[Note]
If...

Page 135

CUSTOMIZING THE SYSTEM
Installation Manual 135
5.4 AUTOMATED ATTENDANT PARAMETERS 
Automated Attendant parameters include: Department Dialing, Operator Parameters, and 
Alternate Extension.
If the VPS needs a special transfer procedure for an extension (such as modem extension), 
alternate extension should be assigned (see Alternate Extension Assignment in 
B5.1 Automated Attendant Parameters).
5.4.1 Automated Attendant Menu
Access the Automated Attendant Menu through the following sequence:
System...

Page 136

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5.4.3 Operator’s Parameters 
If you enable operator service, you must set the following parameters: Operator’s Extension 
and Mailbox Number, Coverage Modes, and Message Repeat Cycle.
Operator 1:
The default is set at 0 which coincides with the operator of the PBX. When a caller 
tries to leave a message to the Operator 1, the message will automatically go to the 
General Delivery Mailbox (GDM) by default.
Operators 2 and 3:
For KX-TD816, KX-TD1232, KX-TD500...

Page 137

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Installation Manual 137
Operator’s 
Extension1-5 Digits
(0)Specifies the extension number for Operator 1. 
[Notes]
The default setting (0) cannot be used with the 
Message Waiting Notification—Lamp feature 
and the Remote Call Forwarding Set feature. 
When using these features, you must assign the 
extension number that is included in the 
Extension Numbering Plan.
The extension number must not be assigned 
anywhere else (in particular, the extension must 
not have a mailbox)....

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*: Note
In the following cases, the caller cannot select. He is directed to Operator 1’s mailbox 
when he is transferred to the operator but the operator does not answer:
1.No input to Automated Attendant.
2.No input to Custom Service menu when No DTMF Input Operation is set to C. 
Operator in Table 53 in B5.2 Custom Service.
3.No input to Voice Mail service when Rotary Telephone Call Coverage is set to 
Operator Extension in Table 70 in B6.7 Other...

Page 139

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Installation Manual 139
5.5 SETTING MAILBOXES
5.5.1 Mailbox Setting Menu
Access the Mailbox Setting Menu through the following sequence:
System Administration Top Menu:
5.5.2 Entering a Mailbox
From Mailbox Setting Menu: 
Enter the data using the following table as a guide.
Table 25 
DescriptionValue Range
(Default)Description/Function
The Extension 
of the Owner2-5 Digits
(None)Sets the extension to be used in conjunction with the 
mailbox. Any valid number can be assigned.
Owner...

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From Mailbox Setting Menu: Covering 
Extension2-5 Digits
(None)Specifies where a caller will be transferred when 
Covering Extension is dialed or set under Incomplete 
Call Handling.
Interview 
Mailbox 
Number2-5 Digits
(None)Used to permit mailbox owner to have an interview 
mailbox. Must be an unused mailbox.
All Calls 
Transfer to 
Mailbox1. Yes
2. No
(No)If set to Yes, calls coming to the extension through 
Automated Attendant go directly to the mailbox...
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