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Panasonic Kx-tvs90 Voice Processing System Installation Manual

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Page 181

SYSTEM MAINTENANCE AND TROUBLESHOOTING
Installation Manual 181
7.3.8 Flash Memory Usage Statistics Clear
The Flash Memory Usage Report can be cleared of all values and prepared for use again.
Type [Y] (yes) or [N] (no). If Y is entered, the system will clear the data. Wait until Flash 
Memory Usage Report Data Cleared!! appears on the screen before proceeding.
7.3.9 Mailbox Usage Report
The Mailbox Usage Report provides information about the usage at specific mailbox. It 
includes the number of recorded...

Page 182

SYSTEM MAINTENANCE AND TROUBLESHOOTING
182 Installation Manual
Note
New MSGs, Received MSGs, and ED MSGs are current status indications. All else are 
accumulated indications since the last clearing of this report.
7.3.10 Mailbox Usage Statistics Clear
The Mailbox Usage Report can be cleared of all values and prepared for use again.
Type [Y] (yes) or [N] (no). If Y is entered, the system will clear the data. Wait until Mailbox 
Usage Report Data Cleared!! appears on the screen before proceeding. FROM:...

Page 183

SYSTEM MAINTENANCE AND TROUBLESHOOTING
Installation Manual 183
7.3.11 Fax Call Report
The Fax Call Report provides information about fax transfer when the VPS receives a fax 
signal. It includes the fax data receiving date, the port number used, and the fax transfer status 
for up to 64 fax messages. 
7.3.12 Fax Call Statistics Clear
The Fax Call Report can be cleared of all values and prepared for use again.
Type [Y] (yes) or [N] (no). If Y is entered, the system will clear the data. Wait until Fax...

Page 184

SYSTEM MAINTENANCE AND TROUBLESHOOTING
184 Installation Manual
7.4 TROUBLESHOOTING GUIDE
Table 32 
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION
Nothing is heard from the 
VPS when accessing the 
VPS.Improper connection of jacks.
Bad connection with PBX.Confirm that you are using the 
correct extension number for 
the VPS. Ask your System 
Administrator.
Check if the jacks of the VPS 
are connected to the proper 
jacks of the PBX (see 
1.4 DIGITAL 
INTEGRATION).
Check the System Program 
[130] of the...

Page 185

SYSTEM MAINTENANCE AND TROUBLESHOOTING
Installation Manual 185
Line disconnection occurs 
while transferring an outside 
call.
Unable to transfer an outside 
call.Improper setting of the 
sequence.
Improper setting of the 
hooking time.
Improper setting of the CPC 
signal.Adjust the transfer sequence to 
that of the connected PBX and 
reset (see Operator Transfer 
Sequence and Extension 
Transfer Sequence in Table 75 
in B7.3 PBX Interface 
Parameters).
Adjust the hooking time to that 
of the...

Page 186

SYSTEM MAINTENANCE AND TROUBLESHOOTING
186 Installation Manual
Unable to access the 
mailbox.Improper setting of the 
mailbox number.Readjust the number of digits in 
the mailbox number (see 
Mailbox Number in Table 36 
in B2 SYSTEM 
ADMINISTRATION—
MAILBOXES).
Unable to access to Operator 
1Improper setting of the 
operator extension number.Adjust the operator extension 
number to that of the connected 
PBX (see Operators 
Extension in Table 45 in 
B5.1 Automated Attendant 
Parameters).
Connected...

Page 187

SYSTEM MAINTENANCE AND TROUBLESHOOTING
Installation Manual 187
Unable to make an Intercom 
Paging for groups.Improper setting of the 
Intercom Paging access code.Adjust the Intercom Paging 
access code to that of the 
connected PBX (see Paging 
Code for Group 1-16 and 
Paging Code for All Groups 
in Table 67 in B6.7 Other 
Parameters). Table 32 
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION 

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188 Installation Manual
7.5 SPECIFICATIONS
Table 33 
Port: 2 Digital/Analog ports
Dialing Method: Touchtone/Pulse (10/20 pps)
Flash Time: 100 ms/300 ms/600 ms/900 ms (programmable)
CPC Detection None/6.5 ms/150 ms/300 ms/450 ms/600 ms (programmable)
Type of Line: Loop start minimum Loop Current: 20 mA
 minimum Line Voltage: 7 V DC
 minimum Ringing Voltage: 40 V AC
Extension Numbering: 2 to 5 digits (programmable)
Pause Time: 1 s to 9 s (programmable)
Message Waiting...

Page 189

SYSTEM FEATURES
Installation Manual 189
Appendix A
SYSTEM FEATURES 

Page 190

SYSTEM FEATURES 
190 Installation Manual
A1 SYSTEM FEATURES
The Voice Processing System has many features that are available to the System 
Administrator, the System Manager, and/or System Subscribers. The Table 34 lists and briefly 
describes each key VPS system feature. In addition, references to specific sections of this 
manual and the Subscribers Guide are provided in the references column that pertains to each 
feature listed. The specific procedure steps required to initiate, access, or utilize...
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