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Panasonic Kx-tvs90 Voice Processing System Installation Manual
Panasonic Kx-tvs90 Voice Processing System Installation Manual
Here you can view all the pages of manual Panasonic Kx-tvs90 Voice Processing System Installation Manual. The Panasonic manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 121
CUSTOMIZING THE SYSTEM Installation Manual 121 7.Date and Time Setting Screen output: Enter the time (hour, minute in 2 digits, comma and A or P) and date (month, day and year in 2 digits). To go to the next screen, Press ENTER. 8.Activating the Quick Setup Screen output: To activate the Quick Setup, Press [1] and Press ENTER. Note To cancel the Quick Setup, Press [2] and Press ENTER. This cancels all changes made up to this point. The VPS begins to change system programming data. Screen output: Then...
Page 122
CUSTOMIZING THE SYSTEM 122 Installation Manual 5.2 PORT SETTING OPTIONS Design each system according to the needs of your customer. You should be familiar with all options for port assignment so that customers get exactly what they need and expect. Each port can be assigned as Voice Mail, Interview Service, Automated Attendant, or Custom Service. Custom Service is the most flexible of all the services because it allows access to the other services by pressing one key. We recommend programming all...
Page 123
CUSTOMIZING THE SYSTEM Installation Manual 123 The top of the tree should include what callers will hear when they are first connected to the VPS. Then create a branch for each option until each caller option has been documented. Next, fill in each box with the action that it represents so you can easily remember what action corresponds to each keystroke. Remember that it is possible and often necessary to have 1 custom service lead to another custom service. For example, if someone presses [1] for...
Page 124
CUSTOMIZING THE SYSTEM 124 Installation Manual COS. (This tells the VPS which paging group to dial). In the Intercom paging section, assign the number 333 to the paging group assigned to the sales dept. Fax Management (1-5-7-8) Assigns up to 2 fax machines that can be extensions from the PBX. If the CNG tone is heard, the VPS will automatically forward the call to the first fax machine. If the first fax machine is busy or does not answer (is out of paper), the VPS forwards the call to the second fax...
Page 125
CUSTOMIZING THE SYSTEM Installation Manual 125 System Administration Top Menu: The system then asks what Custom Service number you want to edit. Enter the desired number (1-100). The Custom Service screen is displayed: Enter The Number: = 1 (Program) Enter The Number: = 4 (Service Setting) Enter The Number: = 2 (Custom Service) 2. Prompt Mode [ System ] 1:System 2:User1 3:User2 := 3. Menu Repeat Cycle [ 3 ] (1-3 times) := 4. Call Transfer Anytime [ Extn. ] (Extn./Mbx/No) := 5. Wait for Second...
Page 126
CUSTOMIZING THE SYSTEM 126 Installation Manual Enter data into the Custom Service menu; use the table below as a guide. Table 21 Description Value Range (Default)Description/Function Description Up to 32 characters (None)The information typed in this field is for reference only. Any ASCII character (except \) can be used. Prompt Mode 1. System 2. User 1 3. User 2 (User 1)Specifies the language that the caller will hear when calling this Custom Service. Menu Repeat Cycle1-3 Times (3)Specifies the...
Page 127
CUSTOMIZING THE SYSTEM Installation Manual 127 Keypad Assignment Options Table 22 Entry Function a. Transfer to MailboxAllows the caller to leave messages in a specific mailbox. b. Transfer to Extension Transfers the caller to a specific extension. c. Operator Transfers the caller to the operator. d. ExitPlays the Custom Service exit prompt and disconnects the caller. e. Previous Menu Returns the caller to the previous menu. f. Custom ServiceTransfers the caller to another Custom Service and plays...
Page 128
CUSTOMIZING THE SYSTEM 128 Installation Manual 5.2.4 Recording Menus After you have finished entering the parameters in each menu, record the menu messages. Menu messages inform the caller of available options and their corresponding keys. For this reason, the prompts must match the programming that has been input. Note The Message Manager’s mailbox might be 98, 998, 9998, or 99998. 1.Dial an Extension Number that is connected to the VPS to access the Message Manager’s mailbox (998). 2.When the VPS...
Page 129
CUSTOMIZING THE SYSTEM Installation Manual 129 Service Access Command—A caller can switch to Voice Mail service by dialing [#6] during a call. Via Custom Service—This service can be assigned to a keypad digit within a Custom Service. After pressing this key, the caller enters Voice Mail service. 5.2.7 Mailbox Groups This program allows a message to be delivered to several mailboxes at once. The message activates the message waiting lamps on all of the proprietary telephones. These mailboxes may be...
Page 130
CUSTOMIZING THE SYSTEM 130 Installation Manual phones. Extension groups work well in areas where the call would not be intended for a specific person (e.g., a Parts Center, Technical Support Group, etc.). To establish an extension group: 1. From the System Administration Top Menu, Type [1-5-1-2-1] (Program-System Parameter-System Group Assignment-Extension Group-Enter). 2.Enter an Extension Group List Number that has not been assigned to another mailbox or Extension Group List (this must be a vacant...