Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

B4 SYSTEM ADMINISTRATION - PORT SERVICE
SYSTEM ADMINISTRATORS GUIDE
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B4 SYSTEM ADMINISTRATION - PORT 
SERVICE
One of 4 incoming call services can be assigned to each VPS port: Voice Mail, Automated 
Attendant, Interview Service, or Custom Service.
The Port Assignment menu allows the company greeting number (KX-TVS80 only), prompt 
mode, and delayed answer time to be programmed.
Settings for Caller ID Call Routing and Holiday Service have priority over settings for Port 
Service.
B4.1 Port Assignment...

B4 SYSTEM ADMINISTRATION - PORT SERVICE
212SYSTEM ADMINISTRATORS GUIDE
Port 1 - Night Mode
Note
The port assignment procedure for Port 2 is the same as Port 1.Incoming Call 
Service1. Voice Mail
2. Auto. Attn.
3. Interview
4. Custom
(Auto. Attn.)Specifies one of 4 incoming call services.
Note 1: When you specify the Interview Service, one of 
Subscribers Interview mailbox numbers should also be 
specified. 
Note 2: When you specify the Custom service, one of 100 
(1-100) Custom service numbers should...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
SYSTEM ADMINISTRATORS GUIDE
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B5 SYSTEM ADMINISTRATION - SERVICE 
SETTINGS
B5.1 Automated Attendant Parameters
The Automated Attendant Service has 3 main functions: Department or Speed Dialing, 
Operators Parameters, and Alternate Extension.
Department Dialing
Department Dialing is a speed-dialing feature that permits a caller to reach the intended 
extension by dialing a single digit (1 - 9).
Operators Parameters
Used to specify the operators (operator 1, 2,...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
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Operators Parameters - Day Mode - Operator 1
This parameter is used to enable or disable the Operator Service. It specifies Operator 1s 
extension and the treatment of the calls transferred to that extension. The assigned extension 
number for Operator 1 in the Day Mode will be for the Message Manager. When Operator 
service is enabled, operator-seeking calls are first transferred to Operator 1s extension.To select Operators...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
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Note
Extension Call Forwarding to the VPS can override the operator call coverage settings 
depending on the timing parameters of the PBX and VPS. Even if the operator call coverage 
parameters are set to Next Operator on Busy/ No Answer, the call may go to the VPS (if 
the Operator has set the call forwarding to the VPS).Operator No 
Answer Time10-60 s
(30)When a call to Operator 1, 2, or 3 is not answered within 
the time set,...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
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Operators Parameters - Day Mode - Operator 2
Operator-seeking calls are received at Operator 2 when Operator 1 is busy or does not answer 
and Operator 1s parameters are set as follows.
• Busy Coverage Mode - No Answer Coverage
• No Answer Coverage Mode - Next Operator
To select Operator Parameters - Day Mode - Operator 2, follow the menu path as 
shown:
System Administration Top Menu - 1 - 4 - 1 - 2 - 1 - 2
Table 42 
Parameter...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
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Operators Parameters - Day Mode - Operator 3
Operator-seeking calls to Operator 3, when Operator 2 is busy or unanswered and Operator 2s 
parameters are set as follows.
• Busy Coverage Mode - No Answer Coverage
• No Answer Coverage Mode - next Operator No Answer 
Coverage 
Mode1. Caller Select
2. Leave Message
3. Disconnect 
Message
4. Next Operator
(Caller Select)Specifies how Operator 2 calls are handled when not 
answered...

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Notes
An operator-seeking call is always first transferred to Operator 1. The call is then 
transferred to Operator 2 and Operator 3 respectively, depending on system programming.
Next Operator cannot be set for No Answer Coverage Mode of Operator 3.
Operators Parameters - Night Mode - Operator 1, 2, 3
Same as Day Mode.
Alternate Extension Assignment
Used to assign extensions that should be transferred differently from the normal...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
SYSTEM ADMINISTRATORS GUIDE
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Alternate Extension Group - Enter
The system can create up to 32 extensions that use the same alternate transfer sequence.
Alternate Extension - Delete
The system can delete extension numbers from the alternate extension group.
Alternate Extension - Listing
Lists all of the extensions registered in the alternate extension group.To select the Alternate Extension Assignment Parameter, follow the menu path as 
shown:
System...

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
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B5.2 Custom Service
Custom Service is one of 4 incoming call services. By assigning a function to each key, a 
customized key operation service can be provided to callers. A maximum of 100 custom 
services can be established up to 8 layers deep.
To select the Custom Service Parameter, follow the menu path as shown:
System Administration Top Menu - 1 - 4 - 2 - Custom Service No. (1-100)
Table 45 
Parameter Value Range...