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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

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Page 171

A1 SYSTEM FEATURES
SYSTEM FEATURES 
171
Class of 
Service(COS)There are 62 COS levels for Subscribers.
COS 63 is for the Message Manager and COS 
64 is for the System Manager.• See 7.3.2 COS (Class of 
Service) Assignments.
• See B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See Creating and Editing a 
Mailbox in C2 SETTING UP 
MAILBOXES.
• See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
Company Greeting 
(KX-TVS80 only)is the recorded greeting that is heard by all...

Page 172

A1 SYSTEM FEATURES 
172SYSTEM FEATURES 
Custom Service allows callers to access specific functions by 
entering numbers or symbols through the 
telephone keypad.
Up to 100 custom service menus can be 
recorded by the Message Manager. These 
menus can be recorded in various foreign 
languages, and help guide outside callers to 
the desired extension, mailbox, System 
Group Distribution List, Department Dialing 
menu, operator, fax machine, etc.• See 5.2 PORT SETTING 
OPTIONS.
• See 6.1.5 Custom Service...

Page 173

A1 SYSTEM FEATURES
SYSTEM FEATURES 
173
Dialing by Name allows the caller to reach the intended 
mailbox/extension (when the number is not 
known) by entering the first 3 or 4 letters of 
the mailbox owners last name. The VPS 
identifies all subscribers with that letter 
combination and states each name for the 
caller. The caller selects the desired 
subscriber by entering the appropriate 
number.• See Owner Name in Table 35 
in B2 SYSTEM 
ADMINISTRATION - 
MAILBOXES.
Direct Mailbox 
Access (APT/DPT...

Page 174

A1 SYSTEM FEATURES 
174SYSTEM FEATURES 
Extension Group places several extensions into the same 
mailbox to share information using an 
Extension Group List. The System 
Administrator must establish this list. Up to 
20 lists can be maintained by the VPS with up 
to 20 entries possible on each list.• See 5.2.8 Extension Groups.
• See System Group Assignment 
- Extension Group in 
B6.1 System Group 
Assignment.
Extension 
Numbering Planpermits the VPS to recognize an extension 
number as valid.• See Other...

Page 175

A1 SYSTEM FEATURES
SYSTEM FEATURES 
175
External Message 
Delivery Serviceallows a subscriber to send a message to 
several subscribers and non-subscribers 
(including outside parties) at the same time. 
This feature also permits the receiver to reply 
to the message without having to specify the 
mailbox number.
COS programming determines whether this 
feature can be used or not.• See Authorization for External 
Message Delivery in Table 37 
in B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF...

Page 176

A1 SYSTEM FEATURES 
176SYSTEM FEATURES 
Fax Management allows the system to automatically route an 
incoming fax signal to a specific fax machine. 
Up to 2 fax machines can be assigned using 
this feature. Outside callers can also reach the 
fax machine via Custom Service selection, if 
programmed.• See Fax Management (1-5-7-
8) in 5.2.2 Custom Service 
Features.
• See 7.3.11 Fax Call Report.
• See 7.3.12 Fax Call Statistics 
Clear.
• See Other Parameters - Fax 
Management in B6.7 Other 
Parameters....

Page 177

A1 SYSTEM FEATURES
SYSTEM FEATURES 
177
Inband Integration allows the PBX, using Inband Integration, to 
send information to the VPS using DTMF 
tones. Inband integration is characterized as 
Voice Mail Integration and DTMF Tone 
Integration. Voice Mail Integration works 
with the Call Forwarding Feature of the PBX 
to permit a caller to leave a message when the 
mailbox number of the called extension is not 
known. DTMF Tone Integration works with 
the Automated Attendant Service to enable 
the VPS to...

Page 178

A1 SYSTEM FEATURES 
178SYSTEM FEATURES 
Intercom Paging 
(APT/DPT 
Integration Only)permits callers to page subscribers by PBX 
paging (there are different kinds of PBX 
paging, and these can be specified by VPS 
programming) when the subscribers have set 
Intercom Paging for Call Transfer or when 
the subscribers have set Intercom Paging for 
Incomplete Call Handling. The caller is 
briefly placed on hold while the VPS 
announces the page and until the subscriber 
answers the page. The subscriber can...

Page 179

A1 SYSTEM FEATURES
SYSTEM FEATURES 
179
Interview Service plays a set of recorded questions when a 
caller accesses the service. The caller is 
provided an opportunity to answer each 
question after it has been asked. Subscribers 
are able to record questions directly into their 
own Interview Mailbox.• See 5.2.9 Interview Service.
• See Interview Mailbox No. in 
Table 35 in B2 SYSTEM 
ADMINISTRATION - 
MAILBOXES.
• See Creating and Editing a 
Mailbox in C2 SETTING UP 
MAILBOXES.
• See Interview Service...

Page 180

A1 SYSTEM FEATURES 
180SYSTEM FEATURES 
Live Call Screening 
(APT/DPT 
Integration Only) permits the subscriber to monitor incoming 
calls as messages are being recorded. The 
subscriber has the option of answering calls 
while monitoring or allowing the message to 
be recorded without interruption. Two modes 
of this feature exist — Hands Free and 
Private.
Hands Free permits the subscriber to hear the 
caller through the telephones speaker and 
answer the call by lifting the handset. The 
Private Mode...
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