Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

SYSTEM MAINTENANCE AND TROUBLESHOOTING131
Section 7
SYSTEM MAINTENANCE AND
TROUBLESHOOTING 

7.1 INITIALIZING THE SYSTEM
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7.1 INITIALIZING THE SYSTEM
Initializing the system clears all voice data except user prompts and returns all system 
parameters to the default setting. Throughout this section, menu selections are indicated as
 
System Administration Top Menu - (Selection Number). This means that the System 
Administration Top Menu must first be accessed. On the first menu displayed, make the menu 
selection corresponding to the first menu displayed....

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5.When system initializing is complete, the following display will appear:
Note
The execution time for System Reset/Clear may differ each time it is performed 
because of system capacity and system programs.
 Generally, initialization will take about 2 min to accomplish.
> ** ON LINE MODE ** 

7.2 UTILITY COMMANDS
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7.2 UTILITY COMMANDS
In the Utility Command Mode, the System Administrator can access the functions described 
below by entering the appropriate command at the $ prompt, and 
Pressing RETURN.
7.2.1 Off-line Set (OFLN)
The OFLN utility command is used to turn off the VPS Call Progression Mode. Set the VPS to 
Off-Line Mode before deleting a mailbox, since this operation involves the updating of a large 
number of related parameters. To select...

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Type OFLN, then 
Press RETURN. If no VPS ports are in use, the VPS will immediately 
suspend the call progressing service.
If any VPS port is in use, the VPS will display the following warning:
The VPS will be in the Off-Line Mode when the following message is displayed.
7.2.2 On-line Set (ONLN)
The ONLN command is used to place the VPS in the Call Progressing Mode.
Type ONLN, then 
Press RETURN.
7.2.3 Set Password (PASS)
The PASS command is...

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c) Type the password again for verification.
4.To clear a password:
a) Type [1] or 
[2].
b) Press ENTER. Do not type a password on this screen.
c) Press ENTER. Do not type a password on this screen.
 
Note
 The password entered on the screen will not appear. The VPS does not
 distinguish the capital letter from the small letter.
7.2.4 Set Time (TIME)
The TIME command is used to set the system date and time. A number of system functions...

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printer or data terminal must be connected to the VPS at the RS-232C port for the reports to be 
printed or displayed.
1.Type PSET, then 
Press RETURN.
2.Type [1] to enable this function or 
Type [2] to disable it.
3.Type the time to print the reports.
Note
The reports will be displayed only if the system is in the mode where the > prompt 
is displayed
.
7.2.6 Error Log Display (ELOG)
This command is used when diagnosing VPS problems. When...

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Device Error Log Indications
Error Indications at System Startup
Example of a terminal display when errors are generatedTable 27 
Indication Meaning
CPU MEM-GET CPU card software memory acquisition error.
CPU card is short of memory temporarily because 
of too much traffic.
CLOCK Clock access error. Clock IC is out of order.
Check the hardware.
FLASH 
MEMORYDATA R/W (xx:yyyy) Flash Memory access error. If there is a sector that 
often causes...

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Error and Warning Indications During System Operation
7.2.7 Saving the System Data to the Backup Device (SAVE)
All system programming data and voice prompts can be saved in separate data files. To save 
this data, a data terminal must be connected to the RS-232C port of the VPS. Files must be 
saved individually. The SAVE command must be executed for each data file. It will require SYSTEM ERROR: 2 Error loading of report data.
SYSTEM ERROR:...

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several minutes to SAVE for all the data selected. When performing this operation, always wait 
until the process completion indication appears.
WARNING
Never save (back-up) and upload the Program without Panasonic Technical support.
The memory required to save each data component is indicated below.
Saving items 4-8 below will depend upon the length of the recorded messages.
4. User Prompts-1 (Modified prompts - Modifications to default...