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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Here you can view all the pages of manual Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual. The Panasonic manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 101
5.1 STARTING UP CUSTOMIZING THE SYSTEM 101 8.Activating the Quick Setup Screen output: To activate the Quick Setup, Press [1]. The VPS begins to change system programming data. Screen output: Selecting No in the above screen cancels all changes made to this point. Then PORT TEST. SYSTEM SETUP... and 1...2...3... appear on the screen one by one. Screen output: Screen output when Quick Setup is finished: Press ENTER. Screen output: System Administration Top Menu Quick Setup - Setup To set up the...
Page 102
5.2 PORT SETTING OPTIONS 102CUSTOMIZING THE SYSTEM 5.2 PORT SETTING OPTIONS Design each system to suit the needs of the customer. You should be familiar with all options for port assignment so that customers get exactly what they need and expect. Each port can be assigned as Voice Mail, Interview Service, Automated Attendant, or Custom Service. Custom Service is the most flexible of all the services because it allows access to the other services by pressing one key. We recommend programming all...
Page 103
5.2 PORT SETTING OPTIONS CUSTOMIZING THE SYSTEM 103 The top of the tree should include what callers will hear when they are first connected to the VPS. Then create a branch for each option. This should be done until each caller option has been documented. Next, fill in each box with the action that it represents so you can easily remember what action corresponds to each keystroke. Remember that it is possible and often necessary to have 1 custom service lead to another custom service. For example, if...
Page 104
5.2 PORT SETTING OPTIONS 104CUSTOMIZING THE SYSTEM Example for KX-TA624: All sales telephones have been placed in extension group 3 in system program [600]. Station Hunting feature is disabled in [100]. Assign each salespersons mailbox to a different COS in the KX-TVS50/80 and assign the paging group to that COS. (This tells the VPS which paging group to dial). In the Intercom paging section, assign the number 333 to the paging group assigned to the sales dept. Fax Management (1 - 5 - 7 - 8) Assigns...
Page 105
5.2 PORT SETTING OPTIONS CUSTOMIZING THE SYSTEM 105 5.2.3 Custom Service Programming After the tree is complete, enter the System Programming Custom Service Settings Menu. Access the Custom Service Setting Menu through the following sequence: System Administration Top Menu: The system then asks what Custom Service number you want to edit. Enter the desired number (1-100). The Custom Service screen is displayed: Enter The Number: = 1 (Program) Enter The Number: = 4 (Service Settings) Enter The...
Page 106
5.2 PORT SETTING OPTIONS 106CUSTOMIZING THE SYSTEM Enter data into the Custom Service menu; use the table below as a guide. Ta b l e 2 0 Description Value Range (Default)Description/Function Prompt Mode 1. System 2. User 1 3. User 2 (System)Specifies the language that the caller will hear when calling this Custom Service. Menu Repeat Cycle1-3 Times (3)Specifies the number of times the Custom Service menu is repeated before the No DTMF Input entry is used. Call Transfer Any TimeExtn./Mbx/No...
Page 107
5.2 PORT SETTING OPTIONS CUSTOMIZING THE SYSTEM 107 Keypad Assignment Options Ta b l e 2 1 Entry Function a. Transfer to MailboxSends the caller to the designated mailbox and plays the personal greeting. b. Transfer to ExtensionTransfers the caller to the specified extension. c. Operator Transfers the caller to the operator. d. ExitPlays the Custom Service exit prompt and disconnects the caller. e. Previous Menu Returns the caller to the previous menu. f. Custom ServiceSends the caller into the...
Page 108
5.2 PORT SETTING OPTIONS 108CUSTOMIZING THE SYSTEM 5.2.4 Recording Menus Once you have finished entering the parameters in each menu, the menu messages should be recorded. Menu messages tell the caller what options are available and what keys correspond to those options. For this reason, the prompts must match the programming that has been input. 1.Access the Message Managers mailbox (998) by dialing an extension connected to the VPS. 2.When the VPS answers, Press [#6 998] to enter the Message...
Page 109
5.2 PORT SETTING OPTIONS CUSTOMIZING THE SYSTEM 109 5.2.7 Mailbox Groups This program allows a message to be delivered to several mailboxes at the same time. The message activates the message waiting lamps on all of the proprietary telephones. These mailboxes may be assembled into a list called a System Group Distribution List. A voice label can be recorded for each System Group Distribution List; this is done by the Message Manager (see D6 RECORDING MESSAGES.) There are 20 group lists available and...
Page 110
5.2 PORT SETTING OPTIONS 110CUSTOMIZING THE SYSTEM To establish an extension group: 1. From the System Administration Top Menu, Type [1-5-1-2-1]. (Program - System Parameter - System Group Assignment - Extension Group - Enter). 2.Enter a number that hasnt been assigned to another mailbox or Extension Group List. (This must be a vacant number). Enter the extensions that are to be assigned to this group list. 3.Enter the extension numbers that are to be assigned to the Extension Group List. 4.Return to...