Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

5.6 TRAINING THE SUBSCRIBER
CUSTOMIZING THE SYSTEM
121
5.6 TRAINING THE SUBSCRIBER
The System Administrator should explain the basic functions of the VPS to all the subscribers. 
He should explain which service (Voice Mail service, Automated Attendant service, Interview 
Service, or a Custom service) will play during the day, and what service will play during night. 
He should explain that outside callers are called non-subscribers because they do not have a 
mailbox. VPS guidance prompts will assist...

5.6 TRAINING THE SUBSCRIBER
122CUSTOMIZING THE SYSTEM 

FINAL SETUP123
Section 6
FINAL SETUP 

6.1 MESSAGE MANAGERS MAILBOX (Mailbox 998)
124FINAL SETUP
6.1 MESSAGE MANAGERS MAILBOX (Mailbox 998)
The Message Manager is responsible for recording and updating a wide variety of system  
messages. Please see Appendix D (D6 RECORDING MESSAGES) to see the full array of  
recording tasks. Follow the instructions below to record Custom Service prompts and user  
prompts.
6.1.1 Accessing the Message Managers Mailbox
1.Enter  an extension number that is connected to the Voice Mail.
You will hear the initial...

6.1 MESSAGE MANAGERS MAILBOX (Mailbox 998)
FINAL SETUP
125
3.To change the company greeting,  Press [1].
4.Continue following voice prompts through appropriate menus. Prompts lead you through  
the choices and recording process. 
After you record the company greeting, it may be necessary to enter programming through  
the terminal and set the company greeting assignment under the  Port Settings Menu. This 
tells the system what company greeting to play on each port. A company greeting should  
be very...

6.1 MESSAGE MANAGERS MAILBOX (Mailbox 998)
126FINAL SETUP
2.To modify messages, 
Press [5].
3.To modify the user prompts, 
Press [6].
4.To change user prompt 1, 
Press [1]; to change user prompt 2, 
Press [2].
5.To change specified prompts, 
Press [1]; to change all prompts, 
Press [2].
6.Enter the prompt number you want to change.
7.Continue following voice prompts through appropriate menus.
Prompts lead you through the choices and recording process.
Note
Prompt 585: The system prompt is This is the...

6.2 SETTING UP MAILBOXES
FINAL SETUP
127
6.2 SETTING UP MAILBOXES
The following steps complete the basic installation of the KX-TVS50/80 system. For each 
mailbox on the system, a no-answer, busy, and after hours greeting should be recorded, as well 
as the owners name and password. Please follow the steps below to set up the mailboxes 
accordingly.
6.2.1 Recording Personal Greetings
• The No Answer Greeting is played whenever the caller enters your mailbox during business 
hours.
• The Busy Greeting is...

6.2 SETTING UP MAILBOXES
128FINAL SETUP
2.When the port answers 
Press [#6 ], then the mailbox number you wish to change. 
3.Enter your password (if programmed), then 
Press [#].
 
You are now inside the mailbox.
4.For mailbox management, 
Press [5].
5.To change the owners name, 
Press [3].
6.The system will say: 
Owners name is not recorded. Record owners name at the tone.
7.State the owners first and last name at the tone.
8.Press [1] when finished.
• The VPS tells you the customers name.
9.Press [2]...

6.3 BACKING UP THE SYSTEM
FINAL SETUP
129
6.3 BACKING UP THE SYSTEM
1.Choose the Utility Command. 
Type [SAVE], then 
Press ENTER. See screen output below.
from System Administration Top Menu:
KX-TVS50
KX-TVS80
2.To  s t a r t  
Press [2] and then 
ENTER.
3.Press RETURN or 
ENTER.
Following steps are for HyperTerminal as an example.
4. Select 
Receive File from the 
Transfer Menu.
5. Specify a folder where data is to be saved (if necessary, use B
rowse).
6. Select 
Xmodem as the protocol to save data.
7....

6.3 BACKING UP THE SYSTEM
130FINAL SETUP
8. Enter desired filename and click OK.
The file transfer screen appears and shows download progress. Download time will vary 
depending on the communication speed and file sizes.
SAVE Completed will appear on the screen when the file has been saved. Continue saving 
the other items as needed. It is not necessary to save the Program because it is resident on 
the flash memory (Master) and cannot be altered. We do recommend all other data be saved 
including User...