Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
151
Note
An X displayed on the screen indicates that the feature marked with the X is set to YES.
7.3.2 COS (Class of Service) Assignments
This report provides information concerning all Class of Service numbers.
For a complete explanation of COS parameters, please see Table 37 and Table 38 in Appendix 
B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) 
PARAMETERS. COS:
CExtn:
AlTrf:
MN2nd:
Bep:Class of Service
Covering Extension 
All Call...

7.3 SYSTEM REPORTS
152SYSTEM MAINTENANCE AND TROUBLESHOOTING
Note
An X displayed on the screen indicates that the feature marked with the X is set to Yes.
7.3.3 System Service Report
The System Service Report provides information about the VPSs usable ports. It also indicates 
the services assigned to each VPS port for Day, Night, and Holiday modes, and all incoming 
and outgoing call services. COS: Class of Service number GL: Personal Greeting Length
RtN: New Message Retention RtS: Saved Message...

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KX-TVS50
KX-TVS80
7.3.4 Call Account Report
The VPS can store information for up to 64 outgoing calling sequences (for accounting and 
billing purposes). Outgoing calling information includes the mailbox numbers that executed 
outgoing calls, the telephone numbers called, the call dates, and call duration times. When the 
number of outgoing calling sequences reaches 64, the first 10 items are automatically sent to 
the terminal. Any...

7.3 SYSTEM REPORTS
154SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.3.5 Port Usage Report
The Port Usage Report provides information about port usage and allows system and port 
traffic to be measured. The report includes the accumulated duration times of incoming and 
outgoing calling services and the total connect time for each port.
FROM: The date and time of the last clearing of this report 
ED: External Delivery  MN: Message Notification Rcv: Receive
Full-line Time: The total time that both Port 1 and...

7.3 SYSTEM REPORTS
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Type [Y] (yes) or 
[N] (no). If Y is entered, the system will clear the data. Wait until Port 
Usage Report Data Cleared!! appears on the screen before proceeding.
7.3.7 Flash Memory Usage Report
The Flash Memory Usage Report indicates the amount of flash memory storage used and the 
flash memory availability in minutes. It also presents the following statistics:
• The number of messages that were recorded by callers and were copied since the...

7.3 SYSTEM REPORTS
156SYSTEM MAINTENANCE AND TROUBLESHOOTING
KX-TVS80
Drive: Specifies the memory card. 1 is the MASTER memory card (factory provided). 2 is 
the SLAVE memory card.
FROM: The date and time of the last clearing of this report 
Cpy: Copy (Transfer) Del: Deleted  Exp: Expired and Removed
7.3.8 Flash Memory Usage Statistics Clear
The Flash Memory Usage Report can be cleared of all values and prepared for use again.
Type [Y] (yes) or 
[N] (no). If Y is entered, the system will clear the data....

7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
157
Note
Specify the range or the mailbox number. To obtain information on specific mailboxes from 
No. 200 to No. 209, Type [20 ] and Press RETURN, or [200] [,] [209] and Press RETURN
.
Note
New MSGs/Received MSGs/ED MSGs are current status indications. All else are 
accumulated indications since the last clearing of this report
.
7.3.10 Mailbox Usage Statistics Clear
The Mailbox Usage Report can be cleared of all values and prepared for use...

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158SYSTEM MAINTENANCE AND TROUBLESHOOTING
Type [Y ] (yes) or 
[N] (no). If Y is entered, the system will clear the data. Wait until Mailbox 
Usage Report Data Cleared!! appears on the screen before proceeding.
7.3.11 Fax Call Report
The Fax Call Report provides information about fax transfer when the VPS receives a fax 
signal. It includes the fax data receiving date, the port number used, and the fax transfer status 
for up to 64 fax messages. 
7.3.12 Fax Call Statistics Clear
The Fax...

7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
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Type [Y] (yes) or 
[N] (no). If Y is entered, the system will clear the data. Wait until Fax Call 
Report Data Cleared!! appears on the screen before proceeding.  

7.4 TROUBLESHOOTING GUIDE
160SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.4 TROUBLESHOOTING GUIDE
Table 30 
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION
Nothing is heard from the 
VPS when accessing the VPS 
even though APT 
Integration has been 
established.• Bad connection with PBX. • Check the System Program 
[130] of the KX-TA624 to see if 
the programming agrees with 
the actual connection.
The VPS does not operate.
• Bad printed circuit board.
• Bad connection with PBX.
• Incomplete card attachment.•...