Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

5.2 PORT SETTING OPTIONS
CUSTOMIZING THE SYSTEM
111
5.2.10 Automated Attendant
Automated Attendant service answers incoming calls and waits for the caller to input an 
extension number. The caller is then transferred to the appropriate extension.
Callers can access Automated Attendant Service by:
•Automated Attendant Port -
 
This service can be programmed independently of any or 
all ports of the VPS. Callers reaching these ports access Automated Attendant service.
•Service Access Command -
 
A caller...

5.3 SETTING PORTS
112CUSTOMIZING THE SYSTEM
5.3 SETTING PORTS
5.3.1 Port Service Menu
Access the Port Service Menu through the following sequence:
System Administration
Screen output:
from Program - Port Service Menu:
Enter the data using the table below as a guide.Top Menu:Enter The Number: = 
1 (Program)
Program Menu:Enter The Number: = 
3 (Port Service)
Table 22 
Description Value Range
(Default)Description/Function
Company 
Greeting No.
*1
1-32
(None)Specifies the company greeting to be played on the...

5.3 SETTING PORTS
CUSTOMIZING THE SYSTEM
113
Prompt for 
Rotary Callers1. System
2. User 1
3. User 2
(System)Specifies in which language rotary callers hear the voice 
prompts when they cannot enter any digit to select a 
Prompt Selection Number while Multilingual Selection 
Menu message is being played.
Delayed 
Answer Time0-60 s
(0)Specifies whether the port answers immediately (0) or in 
delay (1 - 60 s).
*1Available for the KX-TVS80 only.
Table 22 
Description Value Range
(Default)Description/Function 

5.4 AUTOMATED ATTENDANT PARAMETERS
114CUSTOMIZING THE SYSTEM
5.4 AUTOMATED ATTENDANT PARAMETERS
Automated Attendant parameters include: Department Dialing, operator parameters, and 
alternate extension.
If the VPS needs a special transfer procedure for an extension (such as modem extension), 
alternate extension should be assigned (See Alternate Extension Assignment in 
B5.1 Automated Attendant Parameters).
5.4.1 Automated Attendant Menu
From Top Menu:
5.4.2 Department Dialing
Department Dialing numbers...

5.4 AUTOMATED ATTENDANT PARAMETERS
CUSTOMIZING THE SYSTEM
115
To light Message Waiting Lamp at Operator 1s extension: Assign Mailbox 998 to 
Operator 1s extension. This will notify Operator 1 of messages left in the GDM.
Operators 2 and 3:
For KX-TD816 and KX-TD1232, Operators 2 and 3 can be assigned to a floating 
number that is assigned to a ring group.
Return to Program - Service Settings - Auto. Attn. Setting Menu:
Enter the data using the table below as a guide. The table below is for Operator 1 as...

5.4 AUTOMATED ATTENDANT PARAMETERS
116CUSTOMIZING THE SYSTEM
No Answer 
Coverage 
Mode1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)Specifies the treatment of calls when Operator 1 
does not answer. When Caller select is chosen, 
and the Operator does not answer, the caller will 
hear the following menu message: 
Sorry, no one is 
available to answer the call. To leave a message, 
Press 1. To enter another extension, Press 2. Leave 
Message means the caller will...

5.5 SETTING MAILBOXES
CUSTOMIZING THE SYSTEM
117
5.5 SETTING MAILBOXES
5.5.1 Mailbox Setting Menu
Access the 
Mailbox Setting Menu through the following sequence:
System Administration
5.5.2 Entering a Mailbox
From 
Mailbox Setting: 
Enter the data using the following table as a guide. Top Menu:Enter The Number: = 1 (Program)
Program Menu:Enter The Number: = 1 (Mailbox Setting)
Ta b l e  2 4  
DescriptionVa l u e  R a n g e
(Default)Description/Function
The Extension 
of the Owner2-5 Digits
(None)Sets...

5.5 SETTING MAILBOXES
118CUSTOMIZING THE SYSTEM
From 
Mailbox Setting:
Enter the data using the following table as a guide.Class of 
Service No.COS No. 1-62
(1)Used to define a set of services available to the subscriber. 
63 and 64 are fixed to the Message and System Managers. 
Most subscribers can be placed in the same COS. Anyone 
who needs unclaimed messages forwarded to a cell 
phone, beeper or another mailbox would need to be in a 
separate COS.
Covering 
Extension2-5 Digits
(None)Specifies where a...

5.5 SETTING MAILBOXES
CUSTOMIZING THE SYSTEM
119
Ta b l e  2 5  
Description Value Range
(Default)Description/Function
Dial Number Up to 32 Digits of 
[1-9,0, ,#,P,T,M,X] 
(None)Assigns the telephone or beeper number to Device 1, 
2 and/or 3.
P: Pause
T: Dial Tone Detection
M: Dial Mode Switching Code (DTMF to Pulse, or 
Pulse to DTMF)
X: Callback Number Entry Code
1-9, 0,  , #: Dial Codes
The callback number entry code (X) must be entered 
if COS is set to enable and set to beeper.
Use backspace to...

5.5 SETTING MAILBOXES
120CUSTOMIZING THE SYSTEM
5.5.3 Deleting a Mailbox
From Mailbox Setting Menu:
5.5.4 Password Reset
To reset a subscribers password, go to the Password Reset Menu. Enter the Mailbox Number 
appears on the screen. Enter the mailbox number you wish to reset. Enter the Mailbox 
Number appears again. Enter a new number.
From Mailbox Setting Menu:
5.5.5 Mailbox Listing 
This listing is a report of mailbox number assignments.
From Mailbox Setting Menu:
Enter The Number : = 2
Program -...