Panasonic Kx Ta824 Feature Manual

							1.1 General Features
Feature Manual 41
Programming Manual References
[PT Programming]
[104] SLT Hold Mode
[115] Extension Ring Tone Pattern
[423] CO Line Ring Tone Pattern
[PC Programming]
9.1.11 Detail [1-10]—Extension—Ring Tone Pattern, Single Line Telephone—Hold Mode
9.2.2 Feature settings [2-2]—Call Waiting—intercom calls, Call Waiting—outside calls
9.2.3 PT personal settings [2-3]—Call Waiting Tone Type
9.3.3 Detail [3-3]—Ring Tone Pattern
Feature Manual References
1.1.9 Busy Station Signaling (BSS)
1.1.37 Data Line Security
2.2.1 Tones/Ring Tones
Operating Manual References
1.3.28 Call Waiting
3.1.2 Personal Feature Assignment—Call Waiting Tone Type Selection
1.1.28 Call Waiting Caller ID
Description
While a proprietary telephone (PT) user hears the call waiting tone supplied by the telephone company, the 
Caller ID information will flash on the display for a preprogrammed time period (  [908] Call Waiting Caller 
ID Time), if this feature is enabled for the outside (CO) line (  [913] Call Waiting Caller ID Assignment). 
The user can answer the second call by disconnecting the current call or placing it on hold.
This feature is also known as Visual Caller ID.
Conditions
Hardware Requirement: An optional Caller ID card for outside (CO) lines 4–8.
 If the PT user does not press the FLASH/RECALL button while the information is displayed (flashing), 
the Caller ID information is automatically recorded in the users personal area and the users Caller ID 
Indication—Personal button lights if the call has been directed to the user (  1.1.18 Call Log, 
Incoming). A call via an outside (CO) line programmed as Normal (  [414-416] CO Line Mode—Day/
Night/Lunch) is automatically recorded in the common area and all corresponding users Caller ID 
Indication—Common buttons light. However in this case, if a Caller ID Indication—Common button is 
not assigned to any PT, 
– The call will be logged in the personal area of the PT that hears the call waiting tone, if a Caller ID 
Indication—Personal button is assigned to that PT.
– If the PT that hears the call waiting tone does not have a Caller ID Indication—Personal button 
assigned to it, the call will be logged in the personal area of the PT of the lowest-numbered jack, 
and its Caller ID Indication—Personal button light will turn red. 
 This feature will not function when the extension: 
						

							1.1 General Features
42 Feature Manual
a)Is on a conference call
b)Has a call on consultation hold
c)Is using Live Call Screening (LCS) or 2-way Record
d)Is on an outside-to-outside (CO-to-CO) line call
e)Is hearing an outgoing message (OGM) used by Direct Inward System Access (DISA) or Built-in 
Voice Message (BV)
Installation Manual References
2.3.5 3-Por t Caller ID Card (KX-TA82493)
Programming Manual References
[PT Programming]
[414-416] CO Line Mode—Day/Night/Lunch
[900] Caller ID
[908] Call Waiting Caller ID Time
[913] Call Waiting Caller ID Assignment
[914] Call Waiting Caller ID CAS Receive Time
[915] Caller ID Checksum
[968] KX-T7700 Series Incoming Lamp Control
[PC Programming]
9.1.11 Detail [1-10]—Proprietary Telephone—KX-T7700 Series Incoming Lamp Control
9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch
9.9.1 Main [9-1]—CO Line Settings—Caller ID, CO Line Settings—Call Waiting Caller ID, Call Waiting Caller 
ID Time, Call Waiting Caller ID CAS Receive Time, Caller ID Checksum
Feature Manual References
1.1.18 Call Log, Incoming
1.1.29 Call Waiting from the Telephone Company
1.1.30 Caller ID
Operating Manual References
1.3.18 Call Log, Incoming
1.3.29 Call Waiting Caller ID
1.1.29 Call Waiting from the Telephone Company
Description
Besides the Call Waiting feature provided by the PBX, you can also subscribe to your telephone companys 
Call Waiting service and receive call waiting tones through the telephone companys lines. This feature is 
available when an extension is in a conversation with an outside par ty, and a call is received from another 
outside party on the same outside (CO) line. The external call waiting tone will alert an extension user of  
						

							1.1 General Features
Feature Manual 43
the incoming outside (CO) line call that is waiting. The user can answer the second call by disconnecting 
the current call or placing it on hold. 
Conditions
 If a call waiting tone is heard but the corresponding CO button does not flash, this tone is an external 
call waiting tone from the telephone company. For details, consult your telephone company.
Programming Manual References
[PT Programming]
[110] Flash/Recall Key Mode
[418] Flash/Recall Time
[PC Programming]
9.1.11 Detail [1-10]—Proprietary Telephone—Flash/Recall Key Mode
9.3.3 Detail [3-3]—Flash/Recall Time
Feature Manual References
1.1.27 Call Waiting
Operating Manual References
1.3.30 Call Waiting from the Telephone Company
1.1.30 Caller ID
Description
The PBX can receive Caller ID information (telephone numbers and callers names) from calls received on 
outside (CO) lines. This information can be shown on the displays of proprietary telephones (PTs) as well 
as some single line telephones (SLTs) when receiving calls. Additionally, Caller ID information is logged in 
the Incoming Call Log of the extension that received the call, allowing the caller to view a record of incoming 
calls or make a call to a person in the call log later. 
The PBX can be programmed to modify a callers telephone number when it is received by, for example, 
adding an Outside (CO) Line Access number or adding/deleting certain digits of incoming telephone 
numbers automatically. This allows an extension user to make a call later to a telephone number logged in 
his or her call log without worrying about Outside (CO) Line Access numbers, area codes, etc.
Notes
 The term Caller ID used in this Feature Manual refers to features that can receive caller 
information sent from the telephone company and received on outside (CO) lines. Your network 
provider may use a different name for this type of service.
 To receive Caller ID information, you must subscribe to the telephone companys Caller ID service 
and enable Caller ID for the appropriate outside (CO) lines through system programming (  [900] 
Caller ID).
Caller ID Display on SLT 
This feature is available only for SLTs compatible with either FSK (Frequency Shift Keying)-type Caller ID or 
DTMF (Dual Tone Multi-Frequency)-type Caller ID. 
						

							1.1 General Features
44 Feature Manual
Notes
 This feature complies with ETSI (European Telecommunications Standards Institute)-type FSK 
and Bellcore-type FSK.
 This feature does not comply with methods using DT-AS signal or line reversal signal.
1.Caller ID-Related Feature
2.Automatic Caller ID Number Modification
When Caller ID information is checked, the PBX can automatically modify the callers telephone number 
according to a preprogrammed set of rules (Caller ID Modification Table). This modified number allows 
the extension user to make a call to this number later without worrying about Outside (CO) Line Access 
numbers, area codes, etc. 
[Programming Example: Caller ID Modification Table]Feature Description Details in
Call Log, IncomingCaller ID information is automatically recorded in 
the call log of the extension that received the call. 
This information can be used to view a record of 
incoming calls or make calls to any number in the 
call log. 1.1.18 Call Log, 
Incoming
Call Type Code No.
Area Code*
1Removed No. of 
DigitsAdded No.
Local Call*
2 1 212 3 Not Stored
20113001
(Cont.) : : : :
:: : :
5
Long-distance Call*
3[Not programmable] 0 1
*
1 [901] Caller ID Area Code 
*
2 [902] Caller ID Modification for Local Calls
*
3 [903] Caller ID Modification for Long-distance Calls  
						

							1.1 General Features
Feature Manual 45

3.Displaying the Callers Name
When a call containing Caller ID information is received, the PBX will search for the callers name in the 
following order, then show that name on the display.
1)The System Speed Dialing Table
2)The Caller ID information received from the telephone company
If a callers name is not stored in the PBX or sent from the telephone company, it will not be displayed.
Conditions
[General]
Hardware Requirement: An optional Caller ID card for outside (CO) lines 4–8.
[Caller ID Display on SLT]
Caller ID Display on SLT feature applies to: 
Intercom calls and outside (CO) line calls. 
Intercom calls include forwarded calls, calls from Transfer Recall and Hold Recall.
Outside (CO) line calls include calls directed to Direct Inward System Access (DISA) ring groups, 
An outside (CO) line call containing
Caller ID information is received.
Yes NoIs the callers area code stored in 
the Caller ID Modification Table?
Modifies the number according to the 
method programmed in the corresponding 
Local Call field.
Example:
Removed number of digits: 3
Added number: blank
Example:
Received number:
Modified number:201 555 1234
       555 1234
Modification is complete.
Modified number is logged.Modification is complete.
Modified number is logged.
Modifies the number according to the 
method programmed in the Long-distance 
Call field.
Example:
Removed number of digits: 0
Added number: 1
Example:
Received number:
Modified number:313 555 1234
  1  313 555 1234 
						

							1.1 General Features
46 Feature Manual
forwarded calls, intercepted calls, or calls from extensions that placed outside (CO) line calls on 
consultation hold.
 SLT Caller ID signaling type can be selected through system programming (  [150] SLT Caller ID 
Signaling Type).
 Each SLT (including an SLT connected in parallel with a PT) can be programmed to receive Caller ID 
information through system programming (  [628] SLT Caller ID).
 When the callers telephone number is sent to an SLT, an Outside (CO) Line Access number can be 
automatically added to the telephone number through system programming (  [151] SLT Caller ID 
Line Access Number), to be used when calling the caller back.
 If a call is transferred, forwarded, or intercepted via Intercept Routing to an SLT, the original callers 
information will be shown on the SLT.
 During a conversation, Caller ID information will not be shown on the SLT.
 When FSK-type Caller ID information is received, the callers telephone number (max. 20 digits), name 
(max. 16 characters), date and time, or the reason for nondisplay of Caller ID information such as 
Private, Out of Area, or Long Distance will be shown on the SLT. If the callers telephone number 
exceeds 20 digits, the SLT receives only the first 20 digits. If the callers name exceeds 16 characters, 
the SLT receives only the first 16 characters. 
 When DTMF-type Caller ID information is received, the callers telephone number (max. 16 digits) or 
the reason for nondisplay of Caller ID information will be shown on the SLT. If the callers telephone 
number exceeds 16 digits, the SLT receives only the first 16 digits. However, when a value less than 
1500 ms is set through system programming (  [143] SLT Ring Bell-on Time), the SLT receives only 
the first 10 digits.
 Depending on the type of SLT being used, caller names and the dates and times that calls were 
received may not be able to be shown on the SLT.
 If an outside caller disconnects a call to an SLT on which the calls Caller ID information is displayed, 
and the SLT receives another outside (CO) line call directly after, the SLT will wait until a 
preprogrammed time has passed (  [627] SLT Ring Wait Time for New Call) before it starts to ring, 
and the new callers Caller ID information will be shown on the SLT. A certain amount of time may be 
required between calls for an SLT to receive Caller ID information correctly.
 To enable the Caller ID feature, it may be necessary to set the same ring tone pattern (  [629] SLT 
Fixed Bell Pattern) as used by the telephone company. 
 When an SLT is programmed to receive Caller ID information, the ringing of calls with Caller ID on that 
SLT is delayed for a few seconds. Therefore, the length of time before calls are forwarded or intercepted, 
and the length of time that intercepted calls ring at the destination SLT, may be slightly shorter than the 
duration specified through system programming.
 This feature will not function when the SLT uses the call waiting tone supplied by the telephone 
company (Call Waiting Caller ID).
Installation Manual References
2.3.5 3-Por t Caller ID Card (KX-TA82493)
Programming Manual References
[PT Programming]
[142] SLT Ring/Silence Ratio
[143] SLT Ring Bell-on Time
[150] SLT Caller ID Signaling Type
[151] SLT Caller ID Line Access Number
[627] SLT Ring Wait Time for New Call 
						

							1.1 General Features
Feature Manual 47
[628] SLT Caller ID
[629] SLT Fixed Bell Pattern
[900] Caller ID
[901] Caller ID Area Code
[902] Caller ID Modification for Local Calls
[903] Caller ID Modification for Long-distance Calls
[904] Caller ID Log Priority
[906] Caller ID SMDR Format
[907] Caller ID SMDR Printout
[PC Programming]
9.9.1 Main [9-1]—CO Line Settings—Caller ID, Caller ID Modification—Local Area Code (for Local Call 1–
5), Caller ID Modification—Removed Digits, Caller ID Modification—Added Number, Caller ID SMDR 
Format, Caller ID SMDR Printout
9.9.2 SLT Caller ID [9-2]
9.9.3 Call Log [9-3]—Caller ID Log Priority
Feature Manual References
1.1.18 Call Log, Incoming
1.1.113 System Speed Dialing
2.2.1 Tones/Ring Tones
Operating Manual References
1.3.18 Call Log, Incoming
1.1.31 Calling Party Control (CPC) Signal Detection
Description
A CPC (Calling Party Control) signal is an on-hook indication (disconnect signal) sent from an outside (CO) 
line when the other party hangs up. To maintain efficient utilization of outside (CO) lines, the PBX monitors 
each lines status and when a CPC signal is detected on a line, the PBX disconnects the line and alerts the 
extension with a reorder tone.
Conditions
 CPC Signal Detection is programmable for incoming outside (CO) line calls (  [420] CPC Signal 
Detection—Incoming) and for outgoing outside (CO) line calls (  [421] CPC Signal Detection—
Outgoing).
 If a CPC signal is detected during a call between a caller using the DISA feature (  1.1.41 Direct 
Inward System Access (DISA)) and an extension or an outside party, the call will be disconnected.
 Generally, CPC Signal Detection functions for incoming outside (CO) line calls and does not function 
for outgoing outside (CO) line calls. If an extension user remains off-hook after an outgoing outside 
(CO) line call is completed, the PBX will not release all the switches used to establish the connection. 
The connected outside (CO) line will continue to be in use. To prevent this, CPC Signal Detection can 
be programmed to function for outgoing outside (CO) line calls. 
						

							1.1 General Features
48 Feature Manual
 If a CPC signal is detected on a line during a conference call, that outside party will be disconnected 
but the remaining 2 parties can continue their call.
Programming Manual References
[PT Programming]
[420] CPC Signal Detection—Incoming
[421] CPC Signal Detection—Outgoing
[PC Programming]
9.3.3 Detail [3-3]—CPC Signal Detection—Incoming, CPC Signal Detection—Outgoing
Feature Manual References
1.1.41 Direct Inward System Access (DISA)
1.1.32 Class of Service (COS)
Description
Each extension is assigned a class of service (COS) number (  [601-603] TRS-COS—Day/Night/Lunch). 
The following features operate differently depending on an extensions COS.
a)TRS (  1.1.117 Toll Restriction (TRS))
b)Walking COS (  1.1.122 Walking COS)
Conditions
Walking COS
An extension user can make a call from an extension with a lower COS by using his or her own COS 
temporarily.
Programming Manual References
[PT Programming]
[601-603] TRS-COS—Day/Night/Lunch
[PC Programming]
9.5.1 Class of Service (COS) [5-1]—Day, Night, Lunch
Feature Manual References
1.1.117 Toll Restriction (TRS)
1.1.122 Walking COS
Operating Manual References
1.3.85 Toll Restriction (TRS)
1.3.90 Walking COS 
						

							1.1 General Features
Feature Manual 49
1.1.33 Conference
Description
During a 2-party conversation, an extension user can add a third party to the conversation, thereby 
establishing a 3-party conference call.
Conditions
Conference call arrangement
The following configurations of 3-party conference calls are possible:
– One extension and 2 outside par ties
– 2 extensions and one outside party
– 3 extensions
Conference Button
On a proprietary telephone (PT) that does not have a CONF (Conference) button, a flexible CO button 
can be customized as a Conference button.
Consultation Hold
When an extension user tries to establish a conference call, the current call is automatically placed on 
consultation hold until the conference is established (  1.1.36 Consultation Hold).
 A confirmation tone will be sent to all parties when a 2-party conference call is changed to a 3-party 
conference call. It is possible to eliminate the tone through system programming (  [105] Conference 
Tone).
 A 3-party conference call can also be established by Executive Busy Override.
Programming Manual References
[PT Programming]
[104] SLT Hold Mode
[105] Conference Tone
[PC Programming]
9.1.11 Detail [1-10]—Single Line Telephone—Hold Mode, Conference—Conference Tone
Feature Manual References
1.1.34 Conference, Unattended
1.1.36 Consultation Hold
1.1.59 Fixed Buttons
1.1.61 Flexible Buttons
Operating Manual References
1.3.31 Conference
3.1.3 Flexible Button Assignment—Conference button 
						

							1.1 General Features
50 Feature Manual
1.1.34 Conference, Unattended
Description
The proprietary telephone (PT) user who originated a conference with 2 outside parties can leave the 
conference and allow the other parties to continue the conversation. The user may return to the conference 
at any time, if he or she desires.
Conditions
Conference Button
On a PT that does not have a CONF (Conference) button, a flexible CO button can be customized as 
a Conference button.
Consultation Hold
When an extension user tries to establish a conference call, the current call is automatically placed on 
consultation hold until the conference is established (  1.1.36 Consultation Hold).
Unattended Conference Recall
The duration of unattended conferences is restricted by a system timer (  [205] CO-to-CO Line Call 
Duration).
A ring tone or an alarm tone is heard at the conference originators extension 50 seconds before the 
timer expires.
A warning tone starts to be heard by parties in the unattended conference 15 seconds before the timer 
expires.
If the originator returns to the conference before the unattended conference call is disconnected, the 
timer will be canceled. If not, the ring tone or alarm tone and the warning tone will continue to be heard 
until the unattended conference call is disconnected (  1.1.91 Outside-to-Outside (CO-to-CO) Line 
Call Duration).
 An unattended conference cannot be established unless the extension is allowed to transfer a call to 
an outside party through system programming (  [606] Call Transfer to CO Line).
Programming Manual References
[PT Programming]
[205] CO-to-CO Line Call Duration
[606] Call Transfer to CO Line
[PC Programming]
9.1.7 Timers [1-6]—Call Duration—CO-to-CO Duration Limit
9.2.1 Main [2-1]—Transfer to CO
Feature Manual References
1.1.33 Conference
1.1.36 Consultation Hold
1.1.59 Fixed Buttons
1.1.61 Flexible Buttons
1.1.91 Outside-to-Outside (CO-to-CO) Line Call Duration