Panasonic Kx Ta824 Feature Manual

							1.1 General Features
Feature Manual 111
1.1.111 Secret Dialing
1.1.112 Station Message Detail Recording (SMDR)
1.1.113 System Speed Dialing
1.1.82 Message Waiting
Description
When an extension user calls another extension user who does not answer the call, he or she can leave a 
message waiting indication. The MESSAGE button or Message/Ringer Lamp on the called extension users 
telephone will light, indicating that a call was missed, or a message recorded by the Voice Processing 
System (VPS) or Built-in Voice Message (BV) feature is waiting. A MESSAGE button can be used to call the 
caller back or listen to the message. 
When a message is left for a proprietary telephone (PT), the MESSAGE button on it lights, or the Message/
Ringer Lamp turns red. Pressing the lit MESSAGE button while on-hook shows the callers information as 
shown below:
[Example]
Conditions
 System programming determines the single line telephones (SLTs) that can receive the message 
waiting notifications left by another extension (  [619] SLT Message Waiting). 
 If a user goes off-hook with an SLT that has messages waiting, a special dial tone (dial tone 3) will be 
heard. The user can call a caller back or listen to the message by entering the Message Waiting Answer 
feature number.
 Both the calling extension and the called extension can cancel a notification after it has been left.
 Message waiting indications are always left on the originally called extension. Message waiting 
indications cannot be sent to an FWD destination (  1.1.10 Call Forwarding (FWD)—SUMMARY) or 
an idle extension hunting destination (  1.1.67 Idle Extension Hunting).
 A message waiting indication is automatically cleared when the called extension calls the caller back 
and the call is answered.
Message Waiting Indication via Voice Mail APT Integration
If a voice message is left for the called extension, it can be heard by following the Voice Mail prompts 
after pressing the lit MESSAGE button (  1.1.120 Voice Mail APT Integration).
Message Waiting Indication via BV
If a voice message is left in the users personal message area or the common message area, it can be 
played back with the lit MESSAGE button by the user or the operator/manager respectively (  1.1.8 
Built-in Voice Message (BV)).
--- Extension no. and name of the person who left the message
This extension
Message button
105:Tom Smith 
						

							1.1 General Features
112 Feature Manual
 It is possible to activate the Message/Ringer Lamp (  [968] KX-T7700 Series Incoming Lamp Control) 
on KX-T7700/KX-TA30800 series telephones for the following incoming calls:
– Incoming call from an outside (CO) line with Call Waiting Caller ID information
– Incoming call from another extension to a busy extension when the called extension has set Call 
Waiting (Call Waiting Tone 1)
– Incoming doorphone call whose ring tone pattern is set to S-Double (  [706] Doorphone Ring 
Tone Pattern) (except when using the Paralleled Telephone feature) when an optional doorphone 
or doorbell/door chime is connected to the PBX
Programming Manual References
[PT Programming]
[619] SLT Message Waiting
[706] Doorphone Ring Tone Pattern
[968] KX-T7700 Series Incoming Lamp Control
[PC Programming]
9.1.11 Detail [1-10]—Proprietary Telephone—KX-T7700 Series Incoming Lamp Control
9.2.1 Main [2-1]—SLT MW 
9.7.2 Others [7-2]—Doorphone Ring Tone Pattern—Door 1–4
Feature Manual References
1.1.8 Built-in Voice Message (BV)
1.1.10 Call Forwarding (FWD)—SUMMARY
1.1.59 Fixed Buttons
1.1.61 Flexible Buttons
1.1.67 Idle Extension Hunting
1.1.83 Message Waiting for Another Extension
1.1.120 Voice Mail APT Integration
1.1.121 Voice Mail Inband (DTMF) Integration
Operating Manual References
1.3.7 Built-in Voice Message (BV)
1.3.60 Message Waiting
1.3.88 Voice Mail Integration
3.1.3 Flexible Button Assignment—Message button
1.1.83 Message Waiting for Another Extension
Description
A proprietary telephone (PT) user can check messages left at another extension and call back the caller 
simply by pressing the lit Message for Another Extension button. The user can also clear all messages left 
at another extension. The Message for Another Extension button or Message/Ringer Lamp on his or her 
own extension will light, indicating that a call was missed, or a message recorded by the Voice Processing  
						

							1.1 General Features
Feature Manual 113
System (VPS) is waiting. Pressing the lit Message for Another Extension button while on-hook shows the 
callers information as shown below: 
[Example]
Conditions
Message for Another Extension Button
A flexible CO/Direct Station Selection (DSS) button can be customized as a Message for Another 
Extension button. This button can be used on a PT that is allowed through system programming (  
[618] Message Waiting for Another Extension) to access messages (except Built-in Voice Message 
[BV] messages) left for another extension or voice messages stored in another extensions VPS 
mailbox.
Message Waiting for Another Extension Lock
An extension user can lock or unlock message waiting indications to prevent others from viewing, 
calling back or clearing message waiting indications left at his or her extension. The operator or 
manager can override this lock to unlock it (Extension Lock—CANCEL ALL). 
Even while this lock is on, the user can view, call back, or clear message waiting indications left at his 
or her own extension.
Programming Manual References
[PT Programming]
[618] Message Waiting for Another Extension
[706] Doorphone Ring Tone Pattern
[968] KX-T7700 Series Incoming Lamp Control
[PC Programming]
9.1.11 Detail [1-10]—Proprietary Telephone—KX-T7700 Series Incoming Lamp Control
9.2.1 Main [2-1]—MW for Another Extension
9.2.2 Feature settings [2-2]—MW for Another Ext. Lock
9.7.2 Others [7-2]—Doorphone Ring Tone Pattern—Door 1–4
Feature Manual References
1.1.8 Built-in Voice Message (BV)
1.1.61 Flexible Buttons
1.1.82 Message Waiting
1.1.120 Voice Mail APT Integration * This button is useful when, for example, the manager checks messages left for another 
extension.
--- Extension no. and name of the person who left the message
Message for Another Extension 
button
Other extension*
105:Tom Smith 
						

							1.1 General Features
114 Feature Manual
1.1.121 Voice Mail Inband (DTMF) Integration
Operating Manual References
1.3.61 Message Waiting for Another Extension
1.3.62 Message Waiting for Another Extension Lock
2.1.7 System Feature Assignment—Extension Lock—CANCEL ALL
3.1.3 Flexible Button Assignment—Message for Another Extension button
1.1.84 Microphone Mute
Description
During a conversation, a proprietary telephone (PT) user can disable the built-in microphone to consult 
privately with others in the room while listening to the other party on the phone through the built-in speaker. 
When Microphone Mute is active, the user can hear the other partys voice, but the users voice is muted.
Conditions
 This feature is only available on PTs that have an AUTO ANS/MUTE button.
Operating Manual References
1.3.63 Microphone Mute
1.1.85 Music on Hold
Description
An outside party on hold will hear audio to inform the party that the call is still on hold. 
The following types of audio are available:
a)External audio source
b)To n e
If Tone is selected, the following cyclic tone is sent to the held outside (CO) line.
The external audio source can also be used for BGM (  1.1.7 Background Music (BGM)).
Conditions
Hardware requirement: A user-supplied audio device, such as a CD player or radio for External audio 
source.
 The audio can be selected through system programming (  [111] Music on Hold). 
1 s 
						

							1.1 General Features
Feature Manual 115
 Operations such as Call Hold (  1.1.15 Call Hold, 1.1.16 Call Hold, Exclusive) and Call Transfer (  
1.1.25 Call Transfer—To Extension, 1.1.26 Call Transfer—To Outside (CO) Line) activate Music on 
Hold.
Installation Manual References
2.8.1 Connecting Peripherals
Programming Manual References
[PT Programming]
[111] Music on Hold
[PC Programming]
9.1.2 Main [1-2]—Music on Hold
Feature Manual References
1.1.7 Background Music (BGM)
1.1.15 Call Hold
1.1.16 Call Hold, Exclusive
1.1.25 Call Transfer—To Extension
1.1.26 Call Transfer—To Outside (CO) Line
1.1.86 One-touch Dialing
Description
A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is 
possible by storing the number (up to 24 digits), such as an extension number, telephone number, account 
code, or feature number, as a One-touch Dialing button.
Conditions
One-touch Dialing Button
A flexible CO/Direct Station Selection (DSS)/Programmable Feature (PF)/MESSAGE button can be 
customized as a One-touch Dialing button.
 A number consisting of 25 digits or more can be stored by dividing it and storing it as 2 separate One-
touch Dialing buttons. In this case, the Outside (CO) Line Access number should be stored in the first 
button.
 Speed Dialing, One-touch Dialing, and manual dialing can be used in combination.
 Personal Speed Dialing numbers (0 through 9) correspond to the numbers (F1 through F10) of the PF 
buttons assigned as One-touch Dialing numbers.
Assigning a One-touch Dialing number to PF button F1 will override Personal Speed Dialing number 
0, and vice versa.
Feature Manual References
1.1.61 Flexible Buttons 
						

							1.1 General Features
116 Feature Manual
Operating Manual References
1.3.64 One-touch Dialing
3.1.3 Flexible Button Assignment—One-touch Dialing button
1.1.87 Operator/Manager Features
Description
This PBX supports one operator and one manager. Any extension can be designated as the operator 
through system programming (  [008] Operator Assignment). The operator is the destination of Operator 
Call. The extension connected to extension jack 01 is the manager extension. An extension assigned as the 
operator or manager extension is allowed to use certain features that most extensions cannot, as follows:
Feature DescriptionManager 
Password*Details in
Manager 
Programming [001] System 
Speed Dialing 
NumberSets the System Speed 
Dialing number.Required  1.1.113 System 
Speed Dialing
[011] System 
Speed Dialing 
NameSets the System Speed 
Dialing name.Required  1.1.113 System 
Speed Dialing
[512] DISA 
Security CodeSets the DISA security 
code.Required  1.1.41 Direct 
Inward System 
Access (DISA)
[530] DISA 
Security Code 
DigitsSets the number of digits for 
the DISA security code.Required  1.1.41 Direct 
Inward System 
Access (DISA)
Extension 
Password Set Sets the extension 
password. This password is 
used for the Walking COS 
feature and the Remote 
Extension Lock feature. 
Each extensions password 
should be unique.Required –
Remote Extension LockSets or cancels Extension 
Lock on an extension 
remotely.Not required  1.1.107 Remote 
Extension Lock
Time ServiceSwitches the time service 
mode manually.Not required  1.1.114 Time 
Service
Timed Reminder, Remote (Wake-
up Call)Sets or cancels Timed 
Reminder to any extension 
remotely.Not required  1.1.116 Timed 
Reminder, 
Remote
Call Log, Incoming in the Common 
Area—CLEAR ALLClears all Caller ID 
information stored in the 
common area.Not required  1.1.18 Call Log, 
Incoming 
						

							1.1 General Features
Feature Manual 117
Operator Call
An extension user can call the operator by entering the Operator Call number 0. If no operator is assigned, 
the caller will hear a reorder tone.
Programming Manual References
[PT Programming]
[001] System Speed Dialing NumberCall Log Display Lock, Incoming in 
the Common AreaLocks or unlocks the 
Incoming Call Log for the 
common area.Not required  1.1.18 Call Log, 
Incoming
 1.1.55 Extension 
Lock
The 301st Call Log, Incoming in the 
Common Area TreatmentSelects how new calls are 
treated when Incoming Call 
Log for the common area is 
full.Not required  1.1.18 Call Log, 
Incoming
Outgoing Message (OGM) for DISARecords and plays back 
OGMs used by DISA and 3-
level Automated Attendant 
(AA). 
Erases OGMs used by 
DISA.Not required  1.1.88 Outgoing 
Message (OGM) 
for DISA
Date and Time SettingAdjusts the current date 
and time.Not required –
Extension Lock—CANCEL ALLCancels Extension Lock; 
Call Log Display Lock, 
Incoming in the Personal 
Area; and Message Waiting 
for Another Extension Lock 
at all extensions.Not required  1.1.18 Call Log, 
Incoming
 1.1.55 Extension 
Lock
 1.1.83 Message 
Waiting for 
Another 
Extension
LCS Password ControlClears the Live Call 
Screening (LCS) password.Not required  1.1.77 Live Call 
Screening (LCS) 
(Voice Mail APT 
Integration only)
Common BV OGMRecords, plays back, and 
erases a common BV OGM 
in the common message 
area that can be accessed 
by either the operator or 
manager. Not required  1.1.8 Built-in 
Voice Message 
(BV)
* The system password may be entered instead of the extension password for the manager (manager 
password).Feature DescriptionManager 
Password*Details in 
						

							1.1 General Features
118 Feature Manual
[008] Operator Assignment
[011] System Speed Dialing Name
[512] DISA Security Code
[530] DISA Security Code Digits
[PC Programming]
9.1.2 Main [1-2]—Operator
9.2.3 PT personal settings [2-3]—Extension Password
9.4 System Speed Dialing [4]
9.6.3 Settings [6-2]—Security—DISA Security Codes, Security—DISA Security Code Length
Feature Manual References
1.1.8 Built-in Voice Message (BV)
1.1.18 Call Log, Incoming
1.1.41 Direct Inward System Access (DISA)
1.1.55 Extension Lock
1.1.77 Live Call Screening (LCS) (Voice Mail APT Integration only)
1.1.83 Message Waiting for Another Extension
1.1.88 Outgoing Message (OGM) for DISA
1.1.107 Remote Extension Lock
1.1.113 System Speed Dialing
1.1.114 Time Service
1.1.116 Timed Reminder, Remote
Operating Manual References
1.3.65 Operator Call
2.1 Operator/Manager Service Features
1.1.88 Outgoing Message (OGM) for DISA
Description
An extension assigned as the operator or manager extension can record outgoing messages (OGMs) for 
the following features:
Conditions
 This feature functions differently from personal/common BV OGMs used by the BV feature (  1.1.8 
Built-in Voice Message (BV)).Feature Usage
Direct Inward System 
Access (DISA)When a call arrives on a DISA line, the caller will hear a DISA OGM.
3-level Automated Attendant 
(AA)When the DISA AA service is active, the caller will hear a DISA OGM. The 
DISA AA service supports up to 3 levels of DISA OGMs. 
						

							1.1 General Features
Feature Manual 119
 To use this feature, DISA must be selected as the distribution method for the desired outside (CO) line 
port (  [414-416] CO Line Mode—Day/Night/Lunch).
 The operator or manager can record a maximum of 32 messages (8 messages for DISA and 24 
messages for 3-level AA). When an optional message expansion card for DISA OGMs is added, up to 
2 messages can be played simultaneously for callers, and the total recording time of the PBX is 
increased from 3 to 6 minutes.
 After recording messages, the operator or manager can also play them back for confirmation. In 
addition, the operator or manager can erase messages for DISA.
 When the operator or manager tries to record or play back a message, he or she will hear an alarm 
tone if the message channel is in use. 
 Prerecorded messages will not be cleared by a system restart. To clear them, use system programming 
(  [599] Clear All OGMs of DISA).
Installation Manual References
2.3.7 Message Expansion Card for DISA OGMs (KX-TA82491)
Programming Manual References
[PT Programming]
[414-416] CO Line Mode—Day/Night/Lunch
[599] Clear All OGMs of DISA
[PC Programming]
8.5 DISA OGM Clear
9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch
Feature Manual References
1.1.8 Built-in Voice Message (BV)
1.1.41 Direct Inward System Access (DISA)
Operating Manual References
2.1.5 Outgoing Message (OGM) for DISA
1.1.89 Outside (CO) Line Group
Description
Outside (CO) lines can be grouped into 8 outside (CO) line groups based on properties such as carrier or 
outside (CO) line type (  [404] CO Line Group Number). 
Conditions
 Each outside (CO) line can belong to only one outside (CO) line group. 
						

							1.1 General Features
120 Feature Manual
Programming Manual References
[PT Programming]
[404] CO Line Group Number
[PC Programming]
9.3.3 Detail [3-3]—CO Line Group
1.1.90 Outside (CO) Line Ringing Selection
Description
An extension user can select whether the telephone will ring or not when receiving call(s) from assigned or 
all outside (CO) lines through personal programming. 
Conditions
 System programming determines which extension(s) will ring for incoming outside (CO) line calls in 
each time service mode (  [408-410] Flexible Ringing—Day/Night/Lunch).
 If an outside (CO) line call reaches a users extension, but the extension is set to not ring, the CO button 
will flash. The outside (CO) line call can be answered by pressing the flashing CO button.
Programming Manual References
[PT Programming]
[408-410] Flexible Ringing—Day/Night/Lunch
[PC Programming]
9.2.3 PT personal settings [2-3]—CO Line Ringing Selection—CO1–8
9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch
Operating Manual References
3.1.2 Personal Feature Assignment—Outside (CO) Line Ringing Selection
1.1.91 Outside-to-Outside (CO-to-CO) Line Call Duration
Description
When a call between 2 outside parties is established, the call duration is restricted by a timer (  [205] CO-
to-CO Line Call Duration). Both parties will hear a warning tone 15 seconds before the timer expires. When 
the timer expires, the call is disconnected.
Conditions
Lockout
If one party in a conversation goes on-hook, the call between both parties will be disconnected. A 
reorder tone is sent to the off-hook party before the call is disconnected.
 The Outside-to-Outside (CO-to-CO) Line Call Duration feature applies to the following calls: