Panasonic Kx Ta824 Feature Manual

							1.1 General Features
Feature Manual 161
1.AA Service
Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the 
desired party (e.g., Enter the extension number of the desired party.). It is possible to access VM 
service from AA service to, for example, record messages.
2.VM Service
Allows callers to leave voice messages for specific parties, such as an extension user. Extension users 
can then listen to the messages left in their mailboxes at their convenience.
AA Service
A VPS can be used for the AA service as well as the VM service. When a call is directed to a port of the 
VPS that is in AA service mode, the caller will hear an outgoing message (OGM). After or while listening to 
the OGM, the caller may dial an extension number as directed (e.g., Enter the extension number of the 
desired party.).
If the VPS transfers a call via the AA service, the PBX will inform the VPS of the status of the called party 
using a DTMF status signal so that the VPS will know the status. This enables the VPS to quickly play an 
appropriate OGM to the caller (e.g., Im handling another call now..., Im away from my desk now..., etc.).
The DTMF status signals sent by the PBX are explained below. 
[DTMF Status Signals]
Status Condition DTMF Status Signal
Ringback Tone The PBX is ringing the corresponding 
extension.1
Busy Tone The called extension is busy. 2
Reorder Tone The dialed number is invalid. 3
DND Tone The called extension has set DND (  1.1.44 
Do Not Disturb (DND)).4
Answer The called extension has answered the call. 5
Confirm The PBX confirms that a feature (such as 
Message Waiting) has been set or canceled on 
the extension.9
Disconnect The caller has hung up. #9
FWD to VM Ringback Tone The called extension has set FWD to VPS (  
1.1.10 Call Forwarding (FWD)—SUMMARY) 
and the PBX is calling another port of the VPS.6
FWD to VM Busy Tone The called extension has set FWD to VPS and 
all ports of the VPS are busy.7
FWD to Extension Ringback 
ToneThe PBX is calling an extension other than the 
one dialed, most likely because the called 
extension has set its calls to be forwarded to 
another extension or because it is a member of 
an idle extension hunting group (  1.1.67 Idle 
Extension Hunting).8 
						

							1.1 General Features
162 Feature Manual
System Programming
The following settings to enable Inband (DTMF) Integration must be programmed through system 
programming to match the settings of the VPS. This example uses a Panasonic KX-TVA/KX-TVS series 
VPS, which can be connected to up to 4 extension jacks of the PBX.
[Programming Example: Voice Mail Table]
In this example:
To enable the VM Hunting Chain and AA Hunting Chain, program as follows:
1)Assign all Voice Mail extensions to one extension group in [600] Extension Group.
2)Assign Enable to the group in [100] Hunting Group Set.
3)Select the hunting type of the group in [101] Hunting Type.
VM Service
1.
Accessing a Mailbox
The PBX sends DTMF signals to the VPS to indicate which mailbox should be accessed (Follow-on 
ID).
2.Listening to Recorded Messages
After the VPS records a message, it will light the appropriate lamp or button on the extension for which 
the message was intended, to indicate that there is a new message (  1.1.82 Message Waiting). The 
proprietary telephone (PT) user can play the message back simply by pressing the MESSAGE button 
used for mailbox access. When the button is pressed, the PBX calls the voice mail extension, then 
sends DTMF signals to the VPS to indicate the extensions mailbox number.
A single line telephone (SLT) user hears a special dial tone (dial tone 3) when going off-hook if there 
are any messages in his or her mailbox, and can play the message back by entering the Message 
Waiting Answer feature number. 
Conditions
 A VPS can be assigned as the destination for the following features:
– FWD—All Calls
–FWD—Busy/No Answer
– DISA Intercept Routing—No Answer (IRNA) (  1.1.68 Intercept Routing, 1.1.41 Direct Inward 
System Access (DISA))
For these features, the caller does not need to know the mailbox number of the called extension 
because the code is automatically transmitted to the VPS. If a DISA call is transferred to the VPS by 
IRNA from a DISA ring group, the PBX will transmit the mailbox number of the receiving extension with 
the lowest jack number.
 In order to achieve proper recording quality, Data Line Security should be turned on for the VPS (  
1.1.37 Data Line Security).
 Each extensions mailbox number is the same as its extension number.DTMF Integration*
1Voice Mail Port*2
Jack 07 Jack 08 Jack 15 Jack 16
Enable Enable Enable Disable Disable
*
1 [103] DTMF Integration
*
2 [102] DTMF Integration Port 
						

							1.1 General Features
Feature Manual 163
 If TA series cannot be selected with the PBX type setup menu of the KX-TVA/KX-TVS series VPS, 
select KX-T1232. Follow the steps for the KX-T1232.
Programming Manual References
[PT Programming]
[009] Extension Number
[100] Hunting Group Set
[101] Hunting Type
[102] DTMF Integration Port
[103] DTMF Integration
[408-410] Flexible Ringing—Day/Night/Lunch
[411-413] Delayed Ringing—Day/Night/Lunch
[414-416] CO Line Mode—Day/Night/Lunch
[507] DISA Intercept Mode
[600] Extension Group
[PC Programming]
9.1.2 Main [1-2]—Voice Mail
9.1.3 Numbering Plan [1-3]—Ext. no.
9.2.2 Feature settings [2-2]—FWD/DND, Voice Mail Integration
9.2.11 Extension Group [2-6]
9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch
9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch
9.6.3 Settings [6-2]—Mode—DISA Intercept Mode
Feature Manual References
1.1.10 Call Forwarding (FWD)—SUMMARY
1.1.37 Data Line Security
1.1.41 Direct Inward System Access (DISA)
1.1.44 Do Not Disturb (DND)
1.1.59 Fixed Buttons
1.1.61 Flexible Buttons
1.1.67 Idle Extension Hunting
1.1.68 Intercept Routing
1.1.82 Message Waiting
Operating Manual References
1.3.88 Voice Mail Integration
3.1.3 Flexible Button Assignment—Message button 
						

							1.1 General Features
164 Feature Manual
1.1.122 Walking COS
Description
Extension users can temporarily assign their own class of service (COS) to another extension, allowing 
them to make calls as if from their own telephones.
This feature is useful when a manager or supervisor needs to borrow another employees telephone to make 
a call. The superior enters the extension password followed by the Walking COS feature number and his or 
her extension number, and then makes the call. The same privileges and restrictions normally applied to a 
user are applied when using Walking COS.
Conditions
 When making a call with Walking COS, the extension number of the Walking COS users extension is 
also logged by SMDR (  1.1.112 Station Message Detail Recording (SMDR)).
Programming Manual References
[PT Programming]
[601-603] TRS-COS—Day/Night/Lunch
[PC Programming]
9.5.1 Class of Service (COS) [5-1]—Day, Night, Lunch
Feature Manual References
1.1.32 Class of Service (COS)
1.1.112 Station Message Detail Recording (SMDR)
Operating Manual References
1.3.90 Walking COS
2.1.7 System Feature Assignment—Extension Password Set 
						

							Feature Manual 165
Section 2
Appendix 
						

							2.1 Capacity of System Resources
166 Feature Manual
2.1 Capacity of System Resources
2.1.1 Capacity of System Resources
Category Item KX-TA824
SystemOutside (CO) Line Group 8
Extension Group 8
Absent Message 6 × 16 characters
Message Waiting 8/extn.
Number of Characters of Name  10
Extension Number Digits 3
Call Park Zone 10
Account Code 4 digits, 50 entries
Host PBX Access Code 1 or 2 digits, 8 entries
Station Message Detail Recording 
(SMDR)64 calls (10 000 calls with 
optional message expansion 
card)
Intercom Call 4
Outgoing Message (OGM) for DISA 32 resources/PBX (8 
resources for Direct Inward 
System Access [DISA], 24 
resources for 3-level 
Automated Attendant [AA]) 
DialingEmergency Call 24 digits, 5 entries
System Speed Dialing 32 digits, 100 entries
Personal Speed Dialing 24 digits, 10 entries/extn.
One-touch Dialing 24 digits
Hot Line 32 digits
Redial, Last Number/Redial, Saved 
Number64 digits
Toll Restriction (TRS)Class of Service (COS) 5
Denied Code Table 11 digits, 80 entries
Exception Code Table 11 digits, 80 entries
Call LogCall Log, Incoming 20 entries/extn., 
300 entries/PBX
125 voice messages/Built-in 
Voice Message (BV) resource 
						

							2.1 Capacity of System Resources
Feature Manual 167
PasswordSystem Password 4–7 digits
Extension Password 4 digits
Voice Message Access Code 4–10 digits Category Item KX-TA824 
						

							2.2 Tones/Ring Tones
168 Feature Manual
2.2 Tones/Ring Tones
2.2.1 Tones/Ring Tones
Tone Patterns
Dial Tone 1
Normal
Dial Tone 2
Any of the following features is 
set:
 Absent Message
 Background Music 
(BGM) (proprietary 
telephone [PT] only)
 Call Forwarding 
(FWD)
 Call Pickup Deny
 Data Line Security
 Do Not Disturb 
(DND)
 Extension Lock
 Hot Line (single line 
telephone [SLT] only)
 Message Waiting 
(PT only)
 Remote Extension 
Lock
 Timed Reminder
Dial Tone 3
 When going off-hook 
with an SLT that has 
messages waiting
 When Account Code 
Entry is performed
 When answering a 
call from Timed 
Reminder 
Dial Tone 4
A new voice message has 
been recorded (Built-in Voice 
Message [BV]).
1 s
1 s
1 s
1 s 
						

							2.2 Tones/Ring Tones
Feature Manual 169
Dial Tone 5
The remaining voice message 
recording time is less than 5 
minutes or 125 voice 
messages have been 
recorded (Built-in Voice 
Message [BV]).
Busy Tone 
Reorder Tone
The outside (CO) line you tried 
to seize is not assigned or was 
denied.
Ringback Tones 
Single (3-s interval)
Double (3-s interval)
Single (5-s interval)
Double (5-s interval)
DND Tone 
The dialed extension is 
refusing incoming calls.
Call Waiting Tone 1
Call Waiting Tone 2
Single
Double
1 s
1 s
1 s
1 s
1 s
1 s
1 s
1 s
15 s
1 s
1 s 
						

							2.2 Tones/Ring Tones
170 Feature Manual
Tr i p l e
Hold Alarm Tone
A call has been on hold for 
longer than the specified time.
Warning Tone (Outside 
(CO) Line Call Limitation)
This tone is sent 15 seconds 
before the specified time for 
disconnection.
Confirmation Tone 1
The feature was set 
successfully, or the Extension 
Lock feature was set or 
canceled.
Confirmation Tone 2
The new feature setting was 
the same as the previous 
setting, or certain features 
were successfully performed 
or accessed (e.g., Call Hold, 
Automatic Callback Busy).
Confirmation Tone 3
Before the following features 
activate:
 Retrieving a held call
 Picking up another 
call
 Establishing a 
conference call
 Paging/Answering a 
paging 
announcement
1 s
15 s
1 s
1 s
1 s
1 s