Panasonic DBS 576HD Technical Manual

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-43
SSD Names:
To set SSD names using a large-display or small-display phone:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
Action Result
1.   Lift the handset or press the ON/OFF key.
2.   Press the PROG key.
3.   Press the * key.
4.   Enter 1 for the SSD Name Assignment mode.SSD NO.=>
SSD NAME displays
5.   Enter the speed dial bin number (00-79 or 000-799).
6.   Press the HOLD key.-SSDXXX 
A B C D E F XXX displays (where XXX 
= specified SSD bin number)
7.   Press the FLASH key to clear the current data.A B C D E F XXX displays (where XXX 
= specified SSD bin number)
8.   Enter the speed dial name:
•   If using a large-display phone, press the soft key next 
to the desired row of letters. (See Example 1 on page 
3-39.)
•   If using a small-display phone press the appropriate 
one-touch key. (See Example 2 on page 3-40.)
9.   Use the bottom row of FF keys to select a single letter. 
•   See “Example 1. Large-display phone” on page 3-39.
•   See “Example 2. Small-display phone” on page 3-40.
Notes:
•   Press the * key to erase a single entry.
•   Press the # key to enter a space.
10.   Repeat steps 8-9 as many times as necessary to enter the 
desired SSD name.
Note: Press the FLASH key to clear the entire entry.
11.   Press the HOLD key when finished. Next SSD bin number displays
12.   To enter another speed dial name, press the CONF key and 
repeat steps 5-11.SSD NO.=>
SSD NAME displays 
						

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Chapter 7. SLT Features Section 700 - Operation
• PSD names can contain a maximum of 7 characters. SSD names can contain a maximum of 16 
characters. 
• The ability to make extension name assignments is allowed/restricted to anyone with a Class of 
Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User 
Maintenance” of this document.)
Network BLF
Panasonic’s Network Busy Lamp Field (BLF) Display is a PC-based application that 
monitors the activity (in use/on-hook/special feature set) of phone extensions across a 
Local Area Network (LAN) or Wide Area Network (WAN). 
This allows an attendant to use his or her phone’s BLF keys to monitor the  status of 
extensions on different networked systems, for example. Users can also view phone 
extension status on special browser applications on PCs anywhere in the network.
Setting up the Network BLF Display system includes configuring a Server PC, Client PCs 
and Browser PCs to work with networked DBS 576/DBS 576HD systems. An API card 
and Network BLF-specific programming is required. For detailed installation and setup 
instructions, see Section 565 - Network BLF Display System Administrator Manual.
Hardware Requirements
•See Section 565 - Network BLF Display System Administrator Manual.
Related Programming
•See Section 565 - Network BLF Display System Administrator Manual.
Considerations
•See Section 565 - Network BLF Display System Administrator Manual.
Network Facilities
Description
The System supports T1 and QSIG networking facilities such as:
• Network Attendant Reversion 
•Network Call Forward
• Network Call Routing
• Network Call Transfer 
• Network Caller ID
• Network Camp On / Call Waiting
• Network Centralized Attendant
• Network Centralized Voice Mail
• Networking Extension Calling
• Network Flash Transfer 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-45
• Network Hold
• Network Hold Recall
•Network Paging
• Network Transfer Recall
• Tandem Calling
Feature availability depends on CPC version and system configuration/programming. For more 
information on System Networking, see the System Networking Reference Manual.
For more information about QSIG, see “QSIG ISDN Lines” on page 3-48.
Network Attendant Reversion
Network Attendant Reversion enables calls to revert to the attendant in the same cabinet. Calls will 
not revert if the cabinet receiving the call has no attendant. Network Attendant Reversion does not 
work with Network Hold.
Network Call Routing
Network Call Routing allows multiple systems that are interconnected in a network, to direct calls to a 
specific tie line based on the number dialed. The call does not leave the network. 
Network Call Transfer
Network Call Transfer allows a call at an extension to be transferred to another extension in the 
network.
Network Centralized Attendant
Network Centralized Attendant allows one primary attendant group in the network to handle network 
attendant calls. 
Related Programming
• FF6-2-07: Closed Numbering
Network Centralized Voice Mail
Network Centralized Voice Mail allows one primary voice mail system to support the network. (This 
feature does not apply to integrated Voice Mail or Built-In Voice Mail.)
Related Programming
• FF6-2-04: Route Table: Digit Modify Pattern No.
• FF6-2-05: Digit Modify Table - Add Ending Digits
• FF6-2-05-0005: Numbering Plan
• FF6-2-06: Authorization Code (UK Only)
• FF6-2-09-0001: Dialing Access Voice Mail System
• FF1-0-04: Trunk COS (Priority Message - Waiting Send/Cancel)
• FF8-1-05: Call-Forward ID Codes for Voice Mail
• FF8-1-06: MSG Key ID Codes (USA only) 
						

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Chapter 7. SLT Features Section 700 - Operation
Network Extension Calling
Network Extension Calling allows you to reach an extension on another PBX. Based on the number 
you dial, the System network routes the call automatically.
Network Flash Transfer
When three or more systems are networked together with one System as the tandem, Network Flash 
Transfer determines where a call is held when Network Hold is pressed.
Related Programming
• FF1-0-04: Trunk COS (Network Flash Forwarding)
Network Hold
Network Hold allows the user to place a call on hold by pressing a programmed line key or MCO key. 
When using Network Hold, you cannot establish a conference call between nodes, and only one party 
can place the call on hold.
Related Programming
• FF1-0-04: Trunk COS (Broker’s Hold for Network Calls)
• FF1-1-01-0020: Network Flash Signal Timer
• FF1-2-02: FF Dial Codes: Plan A (Network Flash Send During Intercom Dial Tone)
• FF1-2-03: FF Dial Codes: Plan B (Network Flash Send During Intercom Dial Tone)
• FF4-0-BSSC-0: FF-Key Assignment (Network Flash During Talk on FF-key)
Network Paging
Network Paging allows users on one System to page on another System when the appropriate Class of 
Service (COS) allows. 
Network Transfer Recall
Network Transfer Recall allows a call which has been transferred to another node to recall back to the 
transferring extension.
Tandem Connection
Tandem Connection allows calls that are received over the network tie lines to be automatically routed 
on to another PBX or out to the public network. 
Hardware Requirements
• T1 or E&M Card 
Related Programming
• FF6: ARS/TRS
Considerations
•N/A 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-47
Non-Blocking Architecture
Description
The System is totally non-blocking. All extension and outside lines are available for use at the same 
time. 
Hardware Requirements
• The CPC-HS supports 64 (max. 28 extensions). The CPC-HM supports up to 116 ports (max. 60 
extensions). 
Related Programming
•N/A
Considerations
•N/A
Power On Maintenance
Description
The System allows you to change most circuit cards, programming, and many other maintenance 
features while the System is powered on and operating. Very few operations require the System to be 
powered down or out of service. The System therefore continues to operate without interruption for 
most maintenance functions. 
A limited number of items such as the replacement of some common control circuit cards requires the 
system to be powered down.
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Programming Devices
Description
The dealer may program the System either by using:
• A digital key telephone equipped with display.
• DBS 576 Manager. 
						

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Chapter 7. SLT Features Section 700 - Operation
Telephone Programming
The System can be fully programmed from an extension telephone equipped with 12 FF keys and a 
display. While major system configuration changes may be more easily performed using DBS 576 
Manager, all programming is available via a telephone. This is especially useful for minor changes to 
the system configuration.
Hardware Requirements
• Digital key telephone with 12 FF keys and a display.
Related Programming
•N/A
Considerations
•N/A
DBS 576 Manager
The System can be completely configured using DBS 576 Manager. This may be done either by 
directly connecting to the System or by remote connection using a modem.
The System database can be uploaded and downloaded for easy storage and retrieval.
DBS 576 Manager connects to the System through the RS232C maintenance port. 
Hardware Requirements
• See Section 660 - DBS 576 Manager Administrator Guide.
Related Programming
• See Section 660 - DBS 576 Manager Administrator Guide.
Considerations
•N/A
QSIG ISDN Lines
Description
QSIG is a digital signaling protocol for private-network phone systems comprised of ISDN lines. 
Internationally, it is also called Private Signaling System No. 1 (PSS1).
QSIG, developed in the late 1980’s and still in the process of global standardization, provides the 
ability to efficiently interconnect the remote ISDN PBX sites of large organization. Panasonic DBS 
576 and DBS 576HD systems can be connected over ISDN QSIG lines to create a networked system. 
For more information on QSIG, see Section 570: QSIG Reference.
Hardware Requirements
•QSIG (PRI/23) card 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-49
Related Programming
• FF2-1: QSIG ISDN Lines
Considerations
•See Section 570: QSIG Reference
Ringing Modes
Description
The System supports multiple types of CO ringing including the following: 
• Day 1/Day 2/Night Ringing
• Day 1/Day 2/Night Delayed Ringing
• Direct Inward Dial (DID) Day/Night Ringing
• DID Day/Night Busy/Delayed Ringing
• Busy Lamp Field (BLF) Ringing
• BLF Delayed Ringing
• Slide Ringing
• Alarm Ringing
Day 1/ Day 2/Night Ringing
When the System is in Day 1 mode, calls can be directed to ring at one or more extensions or at a hunt 
group per the Day 1 ringing assignments. 
When the System is in Day 2 mode, calls can be directed to ring at one or more extensions or at a hunt 
group per the Day 2 ringing assignments.
When the system is in Night mode, call can be directed to ring at one or more extensions or at a hunt 
group per the Night ringing assignments.
Inbound calls can be directed to desired normal daytime locations by setting the system into a Day 
mode. By having a second day mode (Day 2) alternative call handling is available during day 
operation. For instance, during lunch, calls can be directed to an alternative position. 
Calls can be directed specific night locations when the system is set to Night mode.
For more information on Day Ringing, see “Day/Night System Mode” on page 3-23.
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A 
						

							3-50 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Day 1/ Day 2/Night Delayed Ringing
Delayed Ringing causes an incoming outside call that is unanswered at a primary extension within a 
certain period of time, to ring at a designated extension or extensions. Delayed ringing destinations 
can be set for Day 1, Day 2 and Night modes. CO Delayed Ringing is also available for hunt group 
pilot numbers.
Hardware Requirements
•N/A
Related Programming
• FF2: Trunk Setting (Ringing Assignments)
• FF1-1-02: CO Delayed Timer (Day 1/Day 2/Night)
Considerations
•N/A
DID Day/Night Ringing
Incoming DID calls can be set to ring at day destinations when the system is in day mode and ring at 
night destinations when the system is in night mode.
Hardware Requirements
•N/A
Related Programming
• FF1-4: DID Day Destination
• FF1-4: DID Night Destination
Considerations
•N/A
DID Day/Night Busy/Delayed Ringing
DID Day/Night Busy/Delayed Ringing causes an incoming DID call to a busy primary extension to 
ring at a designated extension or extensions. DID Busy/Delayed Ringing also causes an incoming 
DID call that is unanswered at a primary extension within a certain period of time, to ring at a 
designated extension or extensions. Separate ring destinations are available for day and night modes.
DID Busy/Delayed Ringing is also available for hunt group pilot numbers. However, when the 
Queuing Timer expires, the call leaves the hunt group and is forwarded to the DID Busy/Delayed 
Ringing destination.
Hardware Requirements
•N/A
Related Programming
• FF1-4: DID Day Busy/Delayed Destination
• FF1-4: DID Night Busy/Delayed Destination
• FF5-0-02: Queuing Timer 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 3-51
Considerations
• Call Forwarding takes priority over DID Busy/Delayed Ringing
• If the call is part of a hunt group and the Queuing Timer expires, the call is forwarded to the DID 
Busy/Delay Ringing destination. (See “DID Day/Night Busy/Delayed Ringing” on page 3-50.)
Busy Lamp Field Ringing
Extensions that have Direct Station Select (DSS)/BLF FF keys assigned may be set to ring on those 
keys.
Hardware Requirements
•N/A
Related Programming
• FF4: FF Key Assignment
Considerations
• ISDN phones may not set BLF ringing.
• For more information on BLF ringing, see “Line Appearances” on page 5-57.
Busy Lamp Field Delayed Ringing
Extensions that have Direct Station Select (DSS)/BLF FF keys assigned may be set to delay ring on 
those keys. 
Hardware Requirements
•N/A
Related Programming
• FF1-1-03-0013: BLF Delayed Ring Timer
• FF4: FF Key Assignments
Considerations
• ISDN phones may not set BLF ringing.
• For more information on BLF ringing, see “Line Appearances” on page 5-57.
Slide Ringing
Similar to Delayed Ringing, Slide Ringing allows an alternate position to answer calls. If a call is not 
answered within a slide ringing time period, the call can be set to ring at another phone with that trunk 
key.
One possible use for Slide Ringing is in an office with a common secretary. A non-ringing FF key can 
be assigned for each CO trunk used by the group. If a call is not answered within the slide ringing 
timer, the call will ring the common secretary.
Hardware Requirements
•N/A
Related Programming
• FF11-02: Slide/Alarm Ringing Timer 
						

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Chapter 7. SLT Features Section 700 - Operation
• FF2: Trunk setting (Slide Ringing)
• FF4: FF Key Assignment (Direct Line Key)
Considerations
•N/A
Alarm Ringing
Alarm Ringing allows the incoming ringing tone to be changed if the call is not answered in a 
predetermined time. This can be very useful in alerting others to pick up unanswered calls.
Hardware Requirements
•N/A
Related Programming
• FF2: Trunk Programming (Alarm Ringing)
• FF11-02: Slide/Alarm Ringing Timer
Considerations
• If slide ringing is enabled, it will override alarm ringing.
System Speed Dial TRS Override
Description
System Speed Dial (SSD) numbers may be used to outdial calls from extensions that otherwise have 
outgoing call restrictions (i.e., Toll Restriction Service [TRS]). 
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Station Message Detail Recording 
Description
Station Message Detail Recording (SMDR) provides detailed call records of outgoing calls. This 
record is printed on a serial printer connected to the RS-232C port. SMDR records can be output to a 
printer or an external call accounting system.